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Canada to London Flight Information

Flights Arrive in London
Flights Depart from Canada
Flight Price C$ 435
Airlines Icelandair, WOW air, Finnair, Air Transat, Aer Lingus

Top Tips for Finding Cheap Flights to London

Looking for cheap airfare to London? 25% of our users found round-trip tickets to London for the following prices or less: From Toronto C$ 639, from Vancouver Intl C$ 757, from Vancouver C$ 757
Book at least 2 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to London is October.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest London flight deals.

FAQs - Booking London flights

How long is the flight to London?

Flights from Montreal 6h 52m
Flights from Vancouver 9h 30m
Flights from Toronto 7h 36m
Flights from Calgary 8h 46m

What is the cheapest flight to London?

The cheapest airline ticket to London from Canada in the last 72 hours was C$ 435 round-trip on the route Toronto to London. The most popular route is Toronto to London and the cheapest ticket found on this route in the last 72 hours was C$ 667 round-trip.

Which airlines fly to London?

In general from Canada, United Airlines, Air Canada and Austrian Airlines fly the most to London. The most popular route is from Toronto, and Air Canada, Austrian Airlines & United Airlines fly this route the most.

Which London airport is closest to central London?

London is served by 5 major airports. London City Airport (13 kilometres) is the closest to the centre of London, Heathrow is 23 kilometres from the centre, Gatwick is 40 kilometres from the centre, Luton Airport is 43 kilometres from the centre and Stansted is 49 kilometres away from the centre. View on Map.

Book Cheap London Plane Tickets

(Round-trip)
Airports
Origin
Montreal
C$ 485
only
C$ 485
Toronto
C$ 435
only
C$ 435
Destination
London
C$ 445
only
C$ 445
C$ 485
only
C$ 485
C$ 647
only
C$ 647
C$ 435
only
C$ 435
C$ 468
only
C$ 468
Sun, 18 Nov
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 20m
Thu, 29 Nov
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 30m
C$ 435
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,870 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
SEA
Okay 4.3

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

FRA
KEF
Okay 5.2

Decent leg room

I got hit with a surprise $100+ baggage fee at check-in. Boarding started late, then they just had us go in a cramped, hot room before actually boarding. Flight took off about 45 minutes late.

KEF
BOS
Mediocre 2.0

See above.

TXL
KEF
Mediocre 2.0

I bought this ticket which turned out to be a fraud. It had a confirmation number that the airline wouldn’t ticket. I couldn’t board or fly this itinerary. Reported as fraud to my credit card. Beware!

CLE
KEF
Good 7.0

It was really nice to stretch out and not have a full plane to fly overnight.

Sun, 27 Jan
YYZ
Toronto Pearson Intl
LGW
London Gatwick
20h 00m
Sun, 3 Feb
LGW
London Gatwick
YYZ
Toronto Pearson Intl
25h 35m
C$ 442
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SXF
KEF
Good 6.3

Seats are too small

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Mon, 21 Jan
YYZ
Toronto Pearson Intl
STN
London Stansted
16h 20m
Tue, 29 Jan
STN
London Stansted
YYZ
Toronto Pearson Intl
28h 45m
C$ 468
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 14 Nov
YYZ
Toronto Pearson Intl
LHR
London Heathrow
7h 05m
Wed, 21 Nov
LHR
London Heathrow
YYZ
Toronto Pearson Intl
8h 05m
C$ 613
Trip: 8 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 5 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
DUB
HEL
Okay 4.6

Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however.

Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal.

JFK
HEL
Excellent 10.0

Hi enjoy the trip

No complaints

AMS
HEL
Good 7.6

I will recommend to my friends and families.

HEL
JFK
Excellent 10.0

I enjoy my flight

Again no complains

ARN
HEL
Excellent 10.0

Very enjoyable

I have no complaints

Wed, 13 Feb
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 05m
Thu, 21 Feb
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 15m
C$ 627
Trip: 9 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 47 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YYZ
LGW
Okay 4.6

Delays Antiquated electronics use procedures Slow onboard service on a red-eye flight

YYZ
LGW
Good 6.6

I liked that there were empty seats and we were able to stretch out. Heated sandwich was good. Service was good

Did not like the continental breakfast. Did not like having to pay for blankets and pillows and the fact that there were only a few movie screens in the middle of the plane.

YYZ
LGW
Good 7.0

Comfy seats

See above

YYZ
LGW
Mediocre 2.0

My luggage did not arrive on the flight I am greatly indisposed as the hot weather requires frequent change of clothes.

YYZ
LGW
Mediocre 2.0

Complete scam . Thought I was booking through kayak and was duplicitously sent to justfly.com which is a complete fraud.

Sun, 25 Nov
YYZ
Toronto Pearson Intl
LCY
London City Airport
9h 30m
Wed, 5 Dec
LCY
London City Airport
YYZ
Toronto Pearson Intl
11h 15m
C$ 647
Trip: 11 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,237 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
JFK
DUB
Okay 4.3

Feels dated and needs new energy with better food and atmosphere

DUB
LGW
Excellent 8.0

When my flight was cancelled due to weather they got me on to another flight right away and I didn’t miss my connection. However I waited in line for an hour and a half, maybe I was lucky because I was near the beginning of the line. There was only one person for awhile helping re route people.

DUB
LAX
Excellent 10.0

We loved this land of green but especially the good people. Aer lingus staff everywhere treated us with kindness and necessary help. Already plannng on returning. They only slight problem was that it was difficult to hear the pilot because of poor speakers. But the crew was wonderful.

DUB
AMS
Mediocre 2.0

N/a

DUB
LAX
Good 7.6

Seat was too hard. Very difficult to be comfortable on 11 hr. Flight with hard seats.

Sun, 25 Nov
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 20m
Fri, 7 Dec
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 30m
C$ 435
Trip: 13 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,870 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
TXL
KEF
Mediocre 2.0

I bought this ticket which turned out to be a fraud. It had a confirmation number that the airline wouldn’t ticket. I couldn’t board or fly this itinerary. Reported as fraud to my credit card. Beware!

ARN
KEF
Okay 4.3

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

KEF
BOS
Mediocre 2.0

See above.

KEF
MSP
Okay 4.0

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

PDX
SEA
Good 7.3

Short flight limited beverage choice, but pleasant underbooked flight.

Sun, 9 Dec
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 35m
Sun, 16 Dec
LGW
London Gatwick
YYZ
Toronto Pearson Intl
25h 35m
C$ 459
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

Sun, 9 Dec
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 20m
Wed, 16 Jan
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 30m
C$ 435
Trip: 39 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,870 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
LHR
Okay 4.0

Our plane was broken. Initially they said an hour late and then the time before our flight increased. Because our flight was delayed, I missed I missed an important meeting.

TXL
KEF
Mediocre 2.0

I bought this ticket which turned out to be a fraud. It had a confirmation number that the airline wouldn’t ticket. I couldn’t board or fly this itinerary. Reported as fraud to my credit card. Beware!

FRA
KEF
Okay 5.2

Decent leg room

I got hit with a surprise $100+ baggage fee at check-in. Boarding started late, then they just had us go in a cramped, hot room before actually boarding. Flight took off about 45 minutes late.

SEA
KEF
Okay 5.0

Overcrowded, no leg room and staff unwilling to help move two travelers near each other. Did not appreciate the rough demeanor and having to flag down attendants for water when they skipped over our aisle. Would avoid this airline in the future if possible.

ARN
KEF
Okay 4.3

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

Tue, 27 Nov
YYZ
Toronto Pearson Intl
LTN
London Luton Airport
23h 55m
Fri, 7 Dec
LTN
London Luton Airport
YYZ
Toronto Pearson Intl
29h 15m
C$ 485
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 30 Nov
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 35m
Mon, 10 Dec
LGW
London Gatwick
YYZ
Toronto Pearson Intl
25h 00m
C$ 470
Trip: 11 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Sun, 25 Nov
YYZ
Toronto Pearson Intl
LHR
London Heathrow
10h 20m
Thu, 6 Dec
LHR
London Heathrow
YYZ
Toronto Pearson Intl
26h 45m
C$ 445
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,879 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
TXL
KEF
Mediocre 2.0

I bought this ticket which turned out to be a fraud. It had a confirmation number that the airline wouldn’t ticket. I couldn’t board or fly this itinerary. Reported as fraud to my credit card. Beware!

KEF
MSP
Excellent 9.6

There were a lot of old movies in the offerings.

CLE
KEF
Good 7.0

It was really nice to stretch out and not have a full plane to fly overnight.

KEF
SEA
Okay 4.3

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

SEA
KEF
Okay 5.0

Overcrowded, no leg room and staff unwilling to help move two travelers near each other. Did not appreciate the rough demeanor and having to flag down attendants for water when they skipped over our aisle. Would avoid this airline in the future if possible.

Thu, 22 Nov
YYZ
Toronto Pearson Intl
LTN
London Luton Airport
23h 55m
Wed, 28 Nov
LTN
London Luton Airport
YYZ
Toronto Pearson Intl
29h 15m
C$ 494
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 3 Dec
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 35m
Fri, 7 Dec
LGW
London Gatwick
YYZ
Toronto Pearson Intl
10h 50m
C$ 470
Trip: 5 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Wed, 5 Dec
YYZ
Toronto Pearson Intl
LHR
London Heathrow
19h 00m
Wed, 12 Dec
LHR
London Heathrow
YYZ
Toronto Pearson Intl
26h 45m
C$ 445
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,879 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
ARN
KEF
Okay 4.3

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

CLE
KEF
Good 7.0

It was really nice to stretch out and not have a full plane to fly overnight.

KEF
BOS
Mediocre 2.0

See above.

PDX
SEA
Good 7.3

Short flight limited beverage choice, but pleasant underbooked flight.

FRA
KEF
Okay 5.2

Decent leg room

I got hit with a surprise $100+ baggage fee at check-in. Boarding started late, then they just had us go in a cramped, hot room before actually boarding. Flight took off about 45 minutes late.

Mon, 4 Feb
YYZ
Toronto Pearson Intl
LTN
London Luton Airport
16h 45m
Wed, 13 Feb
LTN
London Luton Airport
YYZ
Toronto Pearson Intl
16h 50m
C$ 499
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 2 Mar
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 05m
Sat, 9 Mar
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 15m
C$ 627
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 47 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YYZ
LGW
Mediocre 2.0

No chance to change or reschedule flight. No understanding with a bit of compassion the situation.

YYZ
LGW
Good 6.0

Boarding the plane was well organised.

We boarded in time to fly at 10:05pm, however 7 passengers didn't turn up until almost 11pm. We weren't offered any snacks or drinks whilst waiting. Our 7 year old son spent most of this time desperate for the toilet but we weren't allowed. We all just wanted to go to sleep after a long day, I wanted to get to sleep because I faced 4 hours drive home after landing in London. We were served food and drinks at around midnight... I was asleep and was woken by a stewardess shouting "Would you like a drink" (not sure if she was speaking to me - but to be honest on a night flight I expected the aircrew to be a little more tactful). The cabin lights were eventually dimmed at about 1:30 for perhaps a couple of hours, when they were turned back on and we were served a slice of carrot cake for breakfast. The whole trip felt very bizarre, the opposite of the outbound trip where everything felt very special. After landing we retrieved our luggage only to find our cases were badly damaged, we've traveled with the same cases for the last five weeks during which time they have survived without a scratch.

YYZ
LGW
Okay 4.6

Delays Antiquated electronics use procedures Slow onboard service on a red-eye flight

YYZ
LGW
Okay 5.3

There was plenty of room in the overhead bins

The flight attendants were very loud throughout the flight. We expected and overnight flight would be calm, quiet, and with lights lowered. It wasn't at all that way. The overhead lights were on the majority of the flight and it seemed like the flight attendants were always making rounds and loudly talking. We expected to sleep but due to all the noise and commotion were not able to do so. Also, the seats are so tiny it is hard to be comfortable on such a long flight.

YYZ
LGW
Good 6.6

I liked that there were empty seats and we were able to stretch out. Heated sandwich was good. Service was good

Did not like the continental breakfast. Did not like having to pay for blankets and pillows and the fact that there were only a few movie screens in the middle of the plane.

Tue, 20 Nov
YUL
Montreal Pierre Elliott Trudeau International
LGW
London Gatwick
10h 35m
Mon, 26 Nov
LGW
London Gatwick
YUL
Montreal Pierre Elliott Trudeau International
11h 25m
C$ 485
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

Fri, 11 Jan
YYZ
Toronto Pearson Intl
LCY
London City Airport
12h 25m
Fri, 25 Jan
LCY
London City Airport
YYZ
Toronto Pearson Intl
11h 50m
C$ 647
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,237 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
JFK
DUB
Okay 4.3

Feels dated and needs new energy with better food and atmosphere

LGW
DUB
Excellent 10.0

It was a short flight but the flight attendants made the most of my trip. They were very accommodating

Nothing

DUB
LAX
Good 7.6

Seat was too hard. Very difficult to be comfortable on 11 hr. Flight with hard seats.

EWR
DUB
Mediocre 2.0

Absolutely nothing

Traveling for important business trip. Flight got canceled for “operational issues” and I Never received a notification from the airline or booking agency. I was told I couldn’t get a flight until 24-48 hours later. There were flights available through other airlines, so I asked if they could get me on one of those flights. I then sat on hold for 45 mins to be told that the airline wasn’t responding and the only thing they could do is refund me. I ended up purchasing a new round trip airfare 4 hours before departure which cost me $1000 more than what I paid for my original flights. I was experiencing a lot of anxiety and stress during this period again with no help from the agents. I expect someone to get back to me regarding this and offer some options on how to make this situation right.

DUB
ORD
Good 7.3

Crew was professional and polite. Food was tasty. Good entertainment available.

Unfortunately, some technical issues prevented us from taking off on time, and we had about an 1 hour and 15 minute delay.

Wed, 6 Feb
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 20m
Wed, 13 Feb
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 30m
C$ 450
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,870 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
ARN
KEF
Okay 4.3

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

KEF
BOS
Mediocre 2.0

See above.

PDX
SEA
Good 7.3

Short flight limited beverage choice, but pleasant underbooked flight.

TXL
KEF
Mediocre 2.0

I bought this ticket which turned out to be a fraud. It had a confirmation number that the airline wouldn’t ticket. I couldn’t board or fly this itinerary. Reported as fraud to my credit card. Beware!

KEF
MSP
Okay 4.0

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

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