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Pros: Very comfy business class. Had a very good sleep.

Cons: When queuing for boarding, some other classes queued on the the same line which made the queue very long. However there was no staff checking.

Cons: The problem was the airline losing our luggage.

Pros: BA

Cons: some more leg room

Pros: What can I say about this awesome flight with great crew and a free upgrade? Fan-dabby-dozy-tastic!

Pros: The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)

Cons: A lot of delays, on both flights. We spent twice as much time waiting than flying.

Pros: Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!

Cons: Pay attention to passengers.

Pros: The crew

Cons: Seat comfort

Pros: It was all fine

Cons: Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund

Cons: I could not purchase transport for an extra bag on the website. I did purchase it at Larnaca Airport. There, I checked in, dropped off the bag, had to go to another counter to pay (long delay in them being able to generate a receipt). Then I had to run the receipt back to the ticket counter.

Cons: My luggage did not make it

Pros: Service and the crewe was very kind

Cons: There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane.

Cons: Horrible

Pros: good entertainment system

Cons: they boarded zones 3, then 4, then 5.. utter chaos. When I asked a male flight attendant the premise for this he was rude and aggressive. My wife phoned CA to book a gluten free meal the day before. The process was so complex she gave up. 9 hours no food. I was reminded again why I hate this airline

Pros: The aircraft was new

Cons: The seats are horrible for long flights - they give you deep vein thrombosis as it digs into your hamstrings/thighs over time

Cons: Seats next to bathroom row 30 - not good. Delayed 2 hours before departure

Pros: the entertainment and food was good

Cons: our flight attendants were mostly absent -- the other side of the aisle had much more attentive attendants

Cons: Good airline teamed up with crappy American brings them down. Don't waste money!!

Cons: My headphones didn’t work

Pros: The crew was helpful and polite, food was good

Cons: Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already.

Pros: Everything! I never knew Finnair was such a great airline.

Cons: Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better.

Pros: The crew wasn’t very friendly and service was minimal. I was asleep when beverage cart came around, they never came back for a 8+hr flight.

Cons: Better service

Cons: There was no definitive guidance on gate changes and time changes. I, along with many fellow passengers were given conflicting information via emails, the departure board and Icelandair website. The ground crew also could not provide much information.

Cons: No attempt was made to get me to Munich once they knew the initial flight was delayed and there was no way to make my connection. Once in Rekyavik they did not enable me to reach my connecting flight.

Pros: When I booked my Economy Light fare from Denver to Paris, I was expecting a trying experience. But to the contrary, I found the entire trip to Paris and back enjoyable. I found the boarding quick and efficient, plus the flight attendants were genuinely friendly and helpful.

Cons: Short answer: Nothing. Icelandair is my new favorite low-cost airline for trips to Europe.

Cons: We were an hour late boarding the flights. The chairs were also very uncomfortable and did not recline much; they were also so narrow.

Pros: The process to go through security and boarding was smooth and efficient

Pros: Crew was fine

Cons: 3 hours delayed. Left at 1am. The lights were left on throughout the flight. This combined with limited space and constant interruptions made it impossible to sleep on this red eye. Food is nice but why serve dinner at 4am?

Cons: No entertainment, staff rude... i do not recommend flying with air transat to Puerto Rico

Cons: I wish there were more food options

Pros: Friendly crew and good snack options

Cons: Bigger seats

Pros: flight was good not problems

Cons: I don't think anything could have been done better

Pros: The crew was fine and we were very comfortable. This is because we were in Premium seats. The experience is entirely different in economy, which we did while flying the other direction.

Cons: The Westjet employees working on the ground as we disembarked in Calgary we’re not good. It took forever to get out stroller off the plane, and one employee was being really rude to all the people waiting for their strollers.

Cons: absolutely no leg room for an average sized man. and forget about it when the person in front of you puts their seat back. ugh, and the food.....not good and expensive.

Pros: Pleasant service and arrived and departed on time.

Cons: Menu, comfort re pillow and blanket for night flight. I -flight entertainment

Pros: Seats had decent space.

Cons: Only had limited food so when the staff came, they had nothing left except for junk. Pretty pathetic considering we have to pay for it too. They prefer to let their passengers starve. No entertainment. Wouldn't take air Transat again unless I had no choice.

Pros: The crew was amazing. They were super friendly and attentive. Amazing service!

Pros: Our stewardess was amazing. Took very good care of us. My son was sick and made sure a wheelchair was available for him total take us to transportation. Made our trip. Thank you!!

Cons: All was good

Pros: Crew were very caring. Seats were OK

Pros: flight was good not problems

Cons: I don't think anything could have been done better

Cons: Explain the reason of the delay to us. Service while boarding was very poor No smile or welcome

Cons: I bought my ticket with Air Canadafrom Vancouver to Calgary then connected with Lufthansa from Calgary to London UK. Unknown to me I could not find the flight because it had been changed to an AC reference flight. With a very short time for the connection I did not know where to get my boarding pass as my flight with Lufthansa was nowhere referred to ! Not which gate to go . Why not put it in the ticket that Lufthansa and Air Canada work together and that both flights ref should show !! It would avoid a great deal of anxiety . Only offered 1 round if hot drinks over 9 hours ! Departure delayed by nearly 60 minutes

Cons: Improve seat comfort

Cons: Delays

Cons: Food could be improved!

Pros: Everyone on this flight from the crew to all were awesome, exactly what you hope for when traveling internationally

Cons: My bags did not make it to Copenhagen...again! So disppointed and completely put out by this inconvenience

Pros: Yes, seat good.

Cons: There were delays and not good food. No veggie option.

Pros: Crew were very friendly and welcoming. I was in economy, and I am a big person but the seats were comfortable.

Cons: You can’t go wrong with Lufthansa.

Cons: Bad entertainment system

Pros: The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend.

Pros: Great crew, comfortable and smooth flight

Pros: Limited numbers in the top deck, silence, service and deplaning first.

Cons: Food has to much of an asian slant.

Pros: Bas crew service since economy. All the time i see bottle of water and when i ask for one the answr js always no bottle will bring a cup and disapear. Crew just allowed people. To stand and have a chit chat outloud next to people trying to sleep. It happened 3 times.

Cons: Bathroom are so dirty. Windows are dirty. Food tray is dirty. I wonder if a deep cleaning is done everytime the trip is over. Plz upgrade ur planes as well.

Pros: Warm welcome, on time and comfortable

Pros: Yes but when you offer a blanket deliver a blanket :)

Cons: When you offer a blanket or to heat up the food follow through :)

Pros: Me and my husband were upgraded from world traveler plus to business class, which we are thankful for

Cons: We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!