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Cons: Taking off & landing

Pros: Low fare.

Cons: They out us on different seats w no option to change our seats. Also changed one of our EU local flights extending our travel time w multiple stops. No option online to pay for luggage which would have been a better rate. Overall if you buy Iceland air through agency you receive inferior service.

Pros: Smooth flight, plenty of capable crew

Cons: Boarding was late for the second time this trip, computer system issues...?

Pros: The crew was pleasant

Cons: The seats were the most uncomfortable seats ever. The second flight smelled bad - bathroom smell

Pros: I landed safely

Cons: The infotainment system didn’t work. Headphones connection is faulty. Everything else was ok.

Pros: Good legroom,

Cons: Older aircraft, tray tables not level, rear washrooms no water, delayed departure

Cons: Notification from the Travel agency that I needed to get a Yellow Fever immunization.

Cons: wonderful cabin crew, easy check in, lovely staff working at the gate and the air canada check in desk. 10/10 experience

Pros: Overall flight better London to Beirut l

Cons: Long wait over

Pros: Me and my husband were upgraded from world traveler plus to business class, which we are thankful for

Cons: We were unable to order special meal online and were told to contact onboard crew for meals. When we contacted them inflight, they said they don’t have meals!!! And we were left to starve the whole night, while food was served for all around us. The really shocking thing is none of the crew had the courtesy to offer some snacks or bread. These especially when we were seated in business class!

Pros: Co pilot chat

Cons: Couldn’t sleep - seat didn’t recline properly

Pros: Seats were ok. Crew was friendly, attentive and communicative.

Cons: Not much in terms of entertainment

Pros: Crew were great! Neck cushions on chair aren’t adjustable and not comfortable.

Pros: As usual, punctual flight with friendly crew.

Cons: Pity the wifi in international flights isn't complementary (or at least a basic connection like on domestic flights).

Cons: I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this.

Pros: Crew were wonderful when I was nauseous from turbulence

Pros: Crew is great.

Cons: The airline lost my luggage .

Pros: Crew was amazing

Cons: Entertainment and dinner food

Pros: Crew, food, boarding, service

Cons: Very tight seats. Not enough of leg room

Cons: Nothing. The best airline I've flown across the board.

Pros: Flight was short

Cons: My seat didn’t have a window. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. Landing was incredibly harsh.

Pros: Got to Houston on time

Cons: WiFi that I paid for on Delta didn't work, flight was delayed at take off due to waiting for restroom supplies; lead flight attendant had a major accent and was difficult to understand. She also stated to keep my mother's walker outside the plane when entering the plane

Cons: Taxied at ORD for 45 minutes waiting for a gate to vacate.

Pros: Clean Washrooms

Cons: N A

Pros: The captain was able to make up much of the lost time spent boarding.

Cons: The crew were 20 minutes late getting to the plane. The seats were also uncomfortable. Thankfully, it was only a 50 minute flight.

Pros: Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure.

Pros: On board service and entertainment. The plane itself was clean and comfortable.

Cons: The check in process was slow and inefficient. One of our bags was routed on another flight (we’re still waiting for it). Ridiculous amount charged for chech in luggage for an international flight!

Pros: Comfortable seats from Brussels to Accra, aircraft clean and well maintained.

Cons: Slow Boarding from Paris. Poor, but very poor entertainment system

Pros: Fast and efficient service, new plane with nicer seating.

Cons: That you have to pay for coffee and drinks that are normally complimentary.

Cons: My ticket/reservation was not found by WestJet. I had to buy a new ticket. Flight Network or Emirates screwed up. I will need you and them to reemburse me. Please investigate.

Pros: The two flights were fine, nice WestJet staff on the ground and in the air. But it will be very inconvenient if I don’t get my clothes, toiletries, and other things I need for my trip.

Cons: As I said, my suitcase (that I checked through yeti Paris) is missing....

Pros: Boarding went well. Although it was a full flight, they asked for volunteers to check in hand luggage (free of charge) I did, trying to help. But once I picked up my luggage and got to destination point, I noticed that 2 small items (gifts for family) had been pilfered. Not happy and will not volunteer to help again.

Cons: No food on plane, no entertainment,( unless you download the app) Above pilfered items

Pros: The one glass of white wine I was served was delicious. Crew was friendly. Food was surprisingly elaborate for a short flight.

Cons: Boarding process a bit chaotic. The process started before they were ready to let us on the plane. My special meal was forgotten until after meal service. They skipped our row for beverage service and there was nothing served prior to the meal.

Pros: The crew

Cons: Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost

Pros: Entertainment was fine

Cons: On my ticket I selected the lacto-ovo vegetarian meal and I never received it. I told the flight attendant and he said “we don’t have any more, chicken or fish”. I said “I am a vegetarian” and he gave me a tiny salad, a bread roll, and a chocolate mousse. I was very hungry as I hadn’t eaten in 9 hrs

Pros: On time

Cons: Food

Pros: The crew service was polite and efficient. As I have long legs, the distance between seats means I can't move around much.

Cons: Travelling in economy class means the food is okay but not great. It used to be better a few years ago before the intense competition between airlines for passengers.

Pros: Old plane so seat pitch was good

Cons: Maintenance issues meant a 2 hour delay where we stayed on the plane

Pros: There was plenty of room in the overhead bins

Cons: The flight attendants were very loud throughout the flight. We expected and overnight flight would be calm, quiet, and with lights lowered. It wasn't at all that way. The overhead lights were on the majority of the flight and it seemed like the flight attendants were always making rounds and loudly talking. We expected to sleep but due to all the noise and commotion were not able to do so. Also, the seats are so tiny it is hard to be comfortable on such a long flight.

Pros: Crew very good, food was good, middle seat of 3 could have been a little more comfortable.

Pros: Special meals were great

Cons: One of the flight attendants was a bit rude

Pros: The entertainment was great and the crew, for the most part, was pleasant.

Cons: Leaving on time and the consideration of connection flights and how it inconveniences your customers when this happens.

Cons: Flight was late.

Pros: Crew were very good

Cons: Could do with some entertainment ie. a film

Pros: Was seated in 38F when I checked in, it was a non-existent seat. A lot of ppl was seated in non-existing seats. Staff had difficulties redo the seating. Flight was delayed with almost an hour. That's just plain bad.

Cons: Everything.

Cons: Taking off & landing

Pros: Flight was late

Pros: It was on time

Cons: Providing food/meals would be good

Cons: Minor point. They boarded the plane very early. We got to the gate 1/2 hour before departure, and were almost the last ones to board.

Pros: Boarding was fast.

Cons: The food was extremely mediocre for an $18 meal.

Pros: Dry accommodating staff all around. Thank you

Cons: More space between people. Not much you can do I understand that. So overall great

Cons: Perfect

Cons: Супер

Cons: They Lost 2 bags in Munich. Here in Sardinia 3 days and without our stuff for today and most of tomorrow.

Cons: Food was poor. Movie options limited and the software frequently froze and needed rebooting.

Pros: Old plane so seat pitch was good

Cons: Maintenance issues meant a 2 hour delay where we stayed on the plane

Cons: The only thing Air Transat could do better is punctuality. They do everything else very well and then spoil it with late arrivals and departures.

Pros: Had a great seat on options plus.

Cons: Food still not as great as other carriers but some improvement

Pros: Great crew

Cons: Better on board entertainment