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Cons: Food was misrepresented in the menu to what was served. Staff were not friendly or accommodating. There was no individual air flow or total cabin air flow.

Pros: There was plenty of room in the overhead bins

Cons: The flight attendants were very loud throughout the flight. We expected and overnight flight would be calm, quiet, and with lights lowered. It wasn't at all that way. The overhead lights were on the majority of the flight and it seemed like the flight attendants were always making rounds and loudly talking. We expected to sleep but due to all the noise and commotion were not able to do so. Also, the seats are so tiny it is hard to be comfortable on such a long flight.

Cons: absolutely no leg room for an average sized man. and forget about it when the person in front of you puts their seat back. ugh, and the food.....not good and expensive.

Pros: Pleasant service and arrived and departed on time.

Cons: Menu, comfort re pillow and blanket for night flight. I -flight entertainment

Pros: Very pleased, the plane was very clean and new, entertainment options were great. The crew was fantastic.

Cons: The food wasn't great. I had the pancakes and then a chicken sandwich, both of which were very average.

Pros: I like the seats which were only 2 instead of 3 seats.

Cons: - Felt like I was bothering the air stewardess when I asked for anything - Flight was delayed by 50 minutes. - Food was extremely bland and below par.

Pros: Clean, comfortable seating. Blanket better than recent trip with another carrier. All entertainment equipment functioned; entertainment choices adequate but not outstanding. Food was tasty for airline food. Staff was kind and professional While not overly friendly.

Cons: Slice of banana bread for light continental breakfast sure was light. Last food I received for hours because of my schedule. Crew communicated and updated us well. Required documentation was not explained at all. Many passengers were confused.

Pros: Free entertainment. Big, spacious plane

Cons: Food was disgusting and crew was not very friendly.

Cons: This was just a short commuter flight from Lyon to Amsterdam for connection.

Pros: The crew

Cons: Seat comfort

Pros: Everything was smooth and effortless.

Cons: Can’t think of anything.

Pros: Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short.

Cons: Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret.

Pros: On time departure. Organized check in

Cons: Seats are tight

Cons: Explain the reason of the delay to us. Service while boarding was very poor No smile or welcome

Pros: Crew were very good. The economy seats were "ok". Food was good and the service was very good.

Cons: Entertainment didn't have enough new movies to watch. The leg room could've been better.

Pros: The crew was fine and we were very comfortable. This is because we were in Premium seats. The experience is entirely different in economy, which we did while flying the other direction.

Cons: The Westjet employees working on the ground as we disembarked in Calgary we’re not good. It took forever to get out stroller off the plane, and one employee was being really rude to all the people waiting for their strollers.

Cons: Missed flight. Misplaced checked bag. Filed complaint with Swiss.

Pros: This new c-series was fantastic, what a nice aircraft!...feels very airy, clean & modern! Wow! Thumbs up! Looking to fly again on this plane.

Cons: Nothing!

Pros: I was offered to check in my carry on, it was nice.

Cons: I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience.

Pros: Excellent food and crew

Pros: Space in cabin, friendly crew and nice food

Cons: Shorter stoppage ;)

Pros: The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class.

Cons: We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!

Pros: Service and the crewe was very kind

Cons: There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane.

Pros: Yes, everything was great

Pros: Food and a good cabin crew on Brussels Air.

Cons: No complaints

Pros: Crew were super helpful and friendly. Food was above average for airline food. It was all on schedule. On my return trip - knowing already the confusion with the exit row seat which I explained here, they switched me to the correct exit row without a problem or charge.

Cons: I tried to book exit row seats online. The seat map would not load, so I called the number suggested. Had a long a confusing conversation with a woman who did not seem to understand what an exit row seat was. I booked seats, but my card was never charged and I received no email confirmation. I tried the website again and this time saw the seat map. Completely misleading. The real exit row is the row IN FRONT of the marked exits on the map. I chose the row which looked like an exit row, and on boarding found that I was in the row behind the exit row. The flight attendant took a photo of my seat map print out, because it was so confusing!!! No wonder the woman I spoke to sounded like she didn't know what she was talking about - she was following the seat map too!

Pros: Seats were old, but very spacious and comfortable.

Cons: The boarding process seemed disorganized, and the plane took off late due to waiting for late passengers.

Cons: Wasn’t given a blanket

Pros: Crew were excellent, seats were relatively comfortable and in flight entertainment was great.

Cons: The plane was old and dirty. It really needed a good clean as there was food debris on my seat belt buckle and sticky finger prints all over my screen. Additionally, the connection time at LHR was too short. While we made the flight (having to run) but our bags did not, which was an annoyance.

Pros: What can I say about this awesome flight with great crew and a free upgrade? Fan-dabby-dozy-tastic!

Pros: The crew was attentive and professional

Pros: Seamless boarding and seat upgrade to economy premium.

Pros: Departed on time, smooth sailing.

Cons: no entertainment available

Pros: New dream-liner from Wew to ORD

Cons: I ordered Kosher food but they didn't have me on the kosher food list - I ended up not eating!

Cons: Cold

Pros: Very nice staff on board and timely departure

Cons: Cold during the flight

Pros: Mechanical delays leaving London, missed flight connection to New York, now TAP wants to charge me for rescheduling!

Cons: Again contact to customer service ahead of the flight was impossible I sent 3 messages about travel with ESA dog and got no response

Pros: Crew was caring and attentive to plane cleanliness. Smiling, friendly, yet, fully professional.

Cons: Company plays games with attractive low fares but extra charges for seating and luggage

Pros: nice people and cordial staff

Cons: cold night in Vienna, pre-boarded then waiting on the bus for 15 min (with doors open) before driven to the plane. then again landing in Lisbon, off the plane then bused to the terminal. slow

Cons: For. 4 hour delay, would have been nice for AT to offer something to their patrons...drink, snack etc

Pros: Crew was fine

Cons: 3 hours delayed. Left at 1am. The lights were left on throughout the flight. This combined with limited space and constant interruptions made it impossible to sleep on this red eye. Food is nice but why serve dinner at 4am?

Cons: Never made it on the flight and have no help getting any refund or compensation. Unable to make connections to Toronto.

Pros: Had a great seat on options plus.

Cons: Food still not as great as other carriers but some improvement

Pros: Boarding arrangements.

Cons: Foods.

Pros: Nothing

Cons: Everything. Really tight seats, sloppy entertainment, terrible food, decent staff. Door malfunctioned so bad to stay on the plane longer, almost missing the connector.

Cons: Flught was 90 mins late leaving becuse of equipment failure. Missed my meeting.

Pros: No turbulence.

Cons: Fees for luggage included just as it used to be !!!! 60 euros for a luggage is way toi ecpensive !!!!

Cons: Check-in was bad. Too few staff for too many people.

Pros: Crew was nice and attentive

Pros: Crew attentive

Cons: Check in REALLY slow. Seat space unacceptably too small. Couldn’t hear entertainment sound over engine noise with earphones so could not use entertainment. Need better earphones. Chair wouldn’t recline.

Cons: Was put on a Turkish airlines flight - landed in India 12 hours AFTER scheduled landing. My luggage did not reach India. After numerous calls got only 1 out of 2 of my bags ; 2nd bag still missing 1 week after landing in India WOW

Cons: It would be nice if WestJet didn't gouge customers during unfortunate circumstances

Cons: No explanation was given why flight left almost 2 hours late

Cons: Tv in the seat to make the long flight pass more quickly.

Cons: Flight was delayed for almost 4 hours, which we got notified over 12 hours prior departure time. Offer different flight options, or maybe switching the airline without an extra fee. Compensation!

Pros: Clean modern plane. Nice crew.

Cons: Seats were far too narrow. Couldn't sit back without overlapping shoulders.

Pros: The process to go through security and boarding was smooth and efficient

Pros: the crew was great,

Cons: The aircraft was crappy and old. The leg room was smaller than normal, timing delayed by hours, no comp given, still all refreshments needed paying for

Cons: The only thing Air Transat could do better is punctuality. They do everything else very well and then spoil it with late arrivals and departures.

Pros: Crew was great and professional.

Cons: Entertainment controls were outdated and confusing to operate. There were no charging ports.

Pros: Food provided, staff kind

Cons: Was several hours delayed and check in took 45 minutes because they somehow lost my reservation.

Cons: I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got

Cons: This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities.

Pros: The crew was friendly and professional

Cons: My monitor didn’t work and I asked about it twice. Two crew members said they would look into it but it never got reset.

Cons: Should have the seat assignments opened in advance for international passengers, especially who paid for business class.

Cons: Provide snacks

Pros: Bas crew service since economy. All the time i see bottle of water and when i ask for one the answr js always no bottle will bring a cup and disapear. Crew just allowed people. To stand and have a chit chat outloud next to people trying to sleep. It happened 3 times.

Cons: Bathroom are so dirty. Windows are dirty. Food tray is dirty. I wonder if a deep cleaning is done everytime the trip is over. Plz upgrade ur planes as well.