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Cons: They need to learn from asian airlines (specifically Thai Airways)

Cons: flight was late close to 4 hrs

Pros: Smooth flight no delays

Cons: Seats uncomfortable and plane too cold. United plane seats are the worst!

Pros: Nothing

Cons: Not sticking me next to a 400 pound man

Pros: The crew was very nice. Food was pretty good.

Pros: Crew was great. Seats and leg room better than other airlines.

Pros: No the seat was not super comfortable. In fact it was not even comfortable.

Cons: The seat size and comfort

Cons: Due to flight delay, I had to skip dinner. If could have been nice to supply light meal in case of major delay resulting landing after time when most restaurants closes...

Pros: Crew was super professional and friendly !

Cons: Little to no overhead cabin room to stow by my bag so had to place under my feet.

Pros: Nothing

Cons: Definitely the food!!

Pros: First i will say thanks to almighty God for the journey mercy, and from the pilot, the co pilots and the crew members were so amazing, such a good hospitality.

Cons: Well everything thing was so amazing so far i cant even think of anything they can do better.. from my own view

Pros: Booked a flight to Italy in economy section and was worried that it would be a difficult and uncomfortable flight. However it exceeded my expectations and never felt that I was in the economy section. They provided excellent service and made sure you were comfortable and attended to. Would recommend

Pros: International flights are always the best! You’re treated like you’re sitting in first class!

Cons: I packed a SOLID body butter that was brand new. I thought that because it was NOT a liquid but a SOLID it would be okay. Wrong! I took every precaution and even called prior to packing. I didn’t think this would be a problem. So, out it went! My SOLID deodorant was fine, though.

Cons: Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination.

Cons: They lost my luggage and we barely made it to our connecting flight

Cons: Seat I had was terrible .. not comfortable

Pros: The flight was so delayed I missed my connecting flight to jfk.

Cons: The flight was so delayed I missed my connecting flight to jfk.

Pros: The crew was maybe average, that was still the best point.

Cons: Extremely tight space. The food was almost inedible. Awful.

Cons: More leg room

Pros: Crew were wonderful when I was nauseous from turbulence

Cons: Food

Cons: Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed.

Cons: Nothing

Pros: Great service.

Cons: New planes have 9 sits in the rove (economy class) which affects the passengers comfort.

Pros: It didn't crash.

Cons: Food no screaming babies . Comfy seats and armrests,

Pros: Comfortable seats

Cons: Meals and entertainment

Pros: Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over.

Cons: When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards.

Cons: Nothing

Pros: Everything thanks

Cons: Awesome thanks

Pros: Comfortable plan. crew, at least in our section of the plan was minimally attentive.

Cons: crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else.

Cons: I missed my connecting flight because my flight was late. I had to get to my destination for a wedding.

Pros: The food was excellent, and the crew was nice

Cons: There was a delay on the boarding and they didn't provide a reason.