Guest Reviews
Overall Rating
8.0
Excellent
Based on 1,251 reviews
Overall
8.0
Boarding
8.2
Comfort
7.7
Crew
8.4
Entertainment
7.9
Food
7.7
Skip to main content
Virgin Atlantic traveller reviews
Pros
"The food service was adequate."
(in 6 reviews)
"Leg room in economy was good."
(in 8 reviews)
"Food was good, crew was nice"
(in 19 reviews)
Cons
"Uncomfortable seats and poor food."
(in 4 reviews)
"Very small leg room"
(in 6 reviews)
"Small 737 for a long international flight."
(in 9 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
food and service
long flight
international flight
great flight
flight entertainment
good food
business class
uncomfortable seats
crew was friendly
large selection
-
10.0
Great food.
Pros: food was great!
review from
-
10.0
Great easy fast flight!
Pros: The flight felt so short, service was amazing, food was good. Great overall experience.
review from
-
8.3
Pros: We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly.
Cons: I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted
review from
-
10.0
We Love Virgin Atlantic
Pros: We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC.
Cons: There was nothing to dislike on this part of our trip with Virgin Atlantic.
review from
-
8.6
Pros: Lots of leg room, even in economy.
Cons: Entertainment choices were a bit sparse.
review from
-
9.0
next time again with You!!!!!
Pros: Food and snacks!!!!!
review from
-
6.3
Virgin Atlantic is Good Choice
Pros: Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from.
Cons: The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip.
review from
-
2.0
Lost my luggage
Cons: They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone
review from
-
9.3
Pros: Staff. Very couteous.polite. friendly.
Cons: Good.entertainment choices.
review from
-
6.3
Not what I expected
Pros: Crew were friendly and courteous
Cons: Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners
review from
-
9.3
Pros: Crew was amazing and we got fed so often. The movie choices were good.
Cons: I wish I could have ordered a drink (pay or otherwise) from the tv in front of me
review from
-
8.0
Pleasant surprise
Pros: The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable.
Cons: The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky.
review from
-
10.0
Great food.
Pros: food was great!
review from
-
10.0
Great easy fast flight!
Pros: The flight felt so short, service was amazing, food was good. Great overall experience.
review from
-
10.0
We Love Virgin Atlantic
Pros: We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC.
Cons: There was nothing to dislike on this part of our trip with Virgin Atlantic.
review from
-
8.6
Pros: Lots of leg room, even in economy.
Cons: Entertainment choices were a bit sparse.
review from
-
9.0
next time again with You!!!!!
Pros: Food and snacks!!!!!
review from
-
9.3
Pros: Staff. Very couteous.polite. friendly.
Cons: Good.entertainment choices.
review from
-
9.3
Pros: Crew was amazing and we got fed so often. The movie choices were good.
Cons: I wish I could have ordered a drink (pay or otherwise) from the tv in front of me
review from
-
8.3
Pros: We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly.
Cons: I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted
review from
-
8.0
Pleasant surprise
Pros: The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable.
Cons: The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky.
review from
-
6.3
Virgin Atlantic is Good Choice
Pros: Virgin Atlantic offers good service at a reasonable price to/from the US to London. Good food service and unbelieveable number of movies and entertainment to choose from.
Cons: The seating and leg room in economy classic were inadequate. We felt way too confined in our seats and the leg room was a joke. I am only 6' tall and this was unacceptable. We will try to upgrade for the return trip.
review from
-
2.0
Lost my luggage
Cons: They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone
review from
-
6.3
Not what I expected
Pros: Crew were friendly and courteous
Cons: Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners
review from
Flight status
Virgin Atlantic Route Map
Popular Flight Routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
301
New Delhi
DEL
London
LHR
103
London
LHR
Atlanta
ATL
300
London
LHR
New Delhi
DEL
21
London
LHR
Washington
IAD
153
London
LHR
New York
JFK
601
London
LHR
Johannesburg
JNB
7
London
LHR
Los Angeles
LAX
5
London
LHR
Miami
MIA
250
London
LHR
Shanghai
PVG
19
London
LHR
San Francisco
SFO
127
Manchester
MAN
New York
JFK
251
Shanghai
PVG
London
LHR
104
Atlanta
ATL
London
LHR
12
Boston
BOS
London
LHR
22
Washington
IAD
London
LHR
46
New York
JFK
London
LHR
128
New York
JFK
Manchester
MAN
602
Johannesburg
JNB
London
LHR
142
Los Angeles
LAX
London
LHR
6
Miami
MIA
London
LHR
42
San Francisco
SFO
London
LHR
105
London
LHR
Seattle
SEA
106
Seattle
SEA
London
LHR
11
London
LHR
Boston
BOS
30
Bridgetown
BGI
London
LGW
29
London
LGW
Bridgetown
BGI
207
Hong Kong
HKG
London
LHR
206
London
LHR
Hong Kong
HKG
109
Manchester
MAN
Atlanta
ATL
2
Newark
EWR
London
LHR
1
London
LHR
Newark
EWR
652
Lagos
LOS
London
LHR
651
London
LHR
Lagos
LOS
401
Dubai
DXB
London
LHR
400
London
LHR
Dubai
DXB
43
London
LGW
Las Vegas
LAS
110
Atlanta
ATL
Manchester
MAN
44
Las Vegas
LAS
London
LGW
33
London
LGW
St. John's
ANU
27
London
LGW
Orlando
MCO
78
Bridgetown
BGI
Manchester
MAN
86
Las Vegas
LAS
Manchester
MAN
85
Manchester
MAN
Las Vegas
LAS
76
Orlando
MCO
Manchester
MAN
75
Manchester
MAN
Orlando
MCO
16
Orlando
MCO
London
LGW
34
St. John's
ANU
London
LGW
125
Manchester
MAN
San Francisco
SFO
126
San Francisco
SFO
Manchester
MAN
94
Cancun
CUN
London
LGW
93
London
LGW
Cancun
CUN
90
St. George's
GND
Vieux Fort
UVF
64
Havana
HAV
London
LGW
63
London
LGW
Havana
HAV
89
London
LGW
Vieux Fort
UVF
77
Manchester
MAN
Bridgetown
BGI
89
Vieux Fort
UVF
St. George's
GND
90
Vieux Fort
UVF
London
LGW
65
London
LGW
Montego Bay
MBJ
66
Montego Bay
MBJ
London
LGW
98
Crown Point
TAB
Vieux Fort
UVF
97
Vieux Fort
UVF
Crown Point
TAB
122
Boston
BOS
Manchester
MAN
121
Manchester
MAN
Boston
BOS
72
Orlando
MCO
Glasgow
GLA
71
Glasgow
GLA
Orlando
MCO
Top flight routes
Top Airports served by Virgin Atlantic
- Atlanta Hartsfield-Jackson Airport (ATL)
- Detroit Metropolitan Wayne County Airport (DTW)
- New York John F Kennedy Intl Airport (JFK)
- Minneapolis St Paul Airport (MSP)
- Los Angeles Airport (LAX)
- Salt Lake City Airport (SLC)
- Boston Logan International Airport (BOS)
- Seattle/Tacoma Intl Airport (SEA)
- Mumbai Chhatrapati Shivaji Airport (BOM)
- London Heathrow Airport (LHR)
- San Francisco Airport (SFO)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Manchester Airport (MAN)
- Orlando Airport (MCO)
- Las Vegas McCarran Airport (LAS)
Virgin Atlantic contact information
- VS IATA Code
- +1 800 821 5438 Call
- virginatlantic.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
