Virgin Atlantic (VS) - Read Reviews & Book Flights - KAYAK

Skip to main content

Guest Reviews

Overall Rating

8.1 Excellent

Based on 762 reviews

Overall

8.1

Boarding

8.3

Comfort

7.8

Crew

8.5

Entertainment

8.1

Food

7.8

Recent Reviews

All reviews
Positive
Neutral
Negative

3.6

Really disappointed

Pros: first time I flew VirginAtlantic. Heard so many good things about it. It fact even our Uber driver was praising the airline on our way to the airport. But once onboard: - poor food (I mean 'survival kit' style) - entertainment station was not working - games feel like 20 years old - design (heavy red) now looks dated and suffocating - hostesses are more focused on their hairstyle than their customers

Cons: Back to Air France next time!

Reviewed Jul 2017

review from
10.0

VA is the best airline among the transatlantic ones

Pros: I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on.

Reviewed Jul 2017

review from
10.0

Pros: Great seat. I did the upgrade and it was so comfortable ...good food.

Cons: They closed the shades immediately when we took off. Creepy

Reviewed Jul 2017

review from
2.0

NOT THE SAME VIRGIN BRAND AS USA

Pros: courteous attendants

Cons: Aircraft amenities. Small 737 for a long international flight. Waiting for busses in both Bali and Sydney.

Reviewed Jul 2017

review from
6.6

Pros: My flight was delayed boarding, Entertainment wasn't exciting oppose to other Virgin flights I have taken in previous years. Food wasn't great. I had teriyaki chicken with rice and I left it. Big dislike - when I was checking in online I found some economy seats I couldn't allocate for my seating due to additional charge applies. I think this is very off putting as I have been a Virgin member for years and it is very disappointing.

Cons: I liked the Airbus carrier which had only two seats (window and Isle) on each sides oppose to three. It felt more comfortable.

Reviewed Jul 2017

review from
8.0

Good food and service

Pros: Food, crew and overall experience was good

Cons: Got assigned seats all the way in the back. They were comfortable but would have preferred better seats.

Reviewed Jul 2017

review from
6.3

Awful light weight seats don't work on long haul flights

Pros: Getting to Barbados from Manchester airport is convenient

Cons: The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for

Reviewed Jul 2017

review from
9.3

Seat assignment

Pros: We were inmiddle seats -not our preference. We were told in Dublin that we had different seats to the ones we ended up in. Food was excellent, crew were very nice. Loved the "make a wish" event on this flight - a definite plus for Virgin.

Reviewed Jul 2017

review from
8.6

Great to have Virgin flying direct from Melbourne to LAX again.

Pros: Makes travels to LAX a little easier for us dedicated Virgin Melbourne folk. Can. Ow fly direct to LAX without going through Brisbane and Sydney. Food was great. Boarding seemed a little slow. Flight was smooth and on time. Welcome back Virgin.

Reviewed Jul 2017

review from
5.3

Pros: The crew were excellent.

Cons: Seats were ridiculously uncomfortable. The seat cushions were worn and had no padding. Very few movie, Show, music and game choices to choose from. The audio input didn't work in my seat. Major fail for a 13+ hour flight.

Reviewed Jul 2017

review from
6.0

Poor food quality

Pros: Safe flight, good crew

Cons: Food quality was poor.

Reviewed Jul 2017

review from
9.0

Couldn't have gone smoother

Pros: On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long.

Cons: Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them.

Reviewed Jul 2017

review from

10.0

VA is the best airline among the transatlantic ones

Pros: I liked everything, which is very uncharacteristic :)) At least compared to the big American carriers or the national European ones, VA is a gen - esthetically for sure. Clean, comfy, stylish! Will be my choice from now on.

Reviewed Jul 2017

review from
10.0

Pros: Great seat. I did the upgrade and it was so comfortable ...good food.

Cons: They closed the shades immediately when we took off. Creepy

Reviewed Jul 2017

review from
9.3

Seat assignment

Pros: We were inmiddle seats -not our preference. We were told in Dublin that we had different seats to the ones we ended up in. Food was excellent, crew were very nice. Loved the "make a wish" event on this flight - a definite plus for Virgin.

Reviewed Jul 2017

review from
8.6

Great to have Virgin flying direct from Melbourne to LAX again.

Pros: Makes travels to LAX a little easier for us dedicated Virgin Melbourne folk. Can. Ow fly direct to LAX without going through Brisbane and Sydney. Food was great. Boarding seemed a little slow. Flight was smooth and on time. Welcome back Virgin.

Reviewed Jul 2017

review from
9.0

Couldn't have gone smoother

Pros: On time, comfortable (for Economy), friendly crew. Nine hour flight didn't feel that long.

Cons: Entertainment system in our seats seemed pretty beat up. On one there was no sound, on the other not all the buttons on the control would respond when you pressed them.

Reviewed Jul 2017

review from

6.6

Pros: My flight was delayed boarding, Entertainment wasn't exciting oppose to other Virgin flights I have taken in previous years. Food wasn't great. I had teriyaki chicken with rice and I left it. Big dislike - when I was checking in online I found some economy seats I couldn't allocate for my seating due to additional charge applies. I think this is very off putting as I have been a Virgin member for years and it is very disappointing.

Cons: I liked the Airbus carrier which had only two seats (window and Isle) on each sides oppose to three. It felt more comfortable.

Reviewed Jul 2017

review from
8.0

Good food and service

Pros: Food, crew and overall experience was good

Cons: Got assigned seats all the way in the back. They were comfortable but would have preferred better seats.

Reviewed Jul 2017

review from

3.6

Really disappointed

Pros: first time I flew VirginAtlantic. Heard so many good things about it. It fact even our Uber driver was praising the airline on our way to the airport. But once onboard: - poor food (I mean 'survival kit' style) - entertainment station was not working - games feel like 20 years old - design (heavy red) now looks dated and suffocating - hostesses are more focused on their hairstyle than their customers

Cons: Back to Air France next time!

Reviewed Jul 2017

review from
2.0

NOT THE SAME VIRGIN BRAND AS USA

Pros: courteous attendants

Cons: Aircraft amenities. Small 737 for a long international flight. Waiting for busses in both Bali and Sydney.

Reviewed Jul 2017

review from
6.3

Awful light weight seats don't work on long haul flights

Pros: Getting to Barbados from Manchester airport is convenient

Cons: The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for

Reviewed Jul 2017

review from
5.3

Pros: The crew were excellent.

Cons: Seats were ridiculously uncomfortable. The seat cushions were worn and had no padding. Very few movie, Show, music and game choices to choose from. The audio input didn't work in my seat. Major fail for a 13+ hour flight.

Reviewed Jul 2017

review from
6.0

Poor food quality

Pros: Safe flight, good crew

Cons: Food quality was poor.

Reviewed Jul 2017

review from

Flight status

Arrivals Departures

or

Virgin Atlantic

Virgin Atlantic Route Map

Top Airports served by Virgin Atlantic

Virgin Atlantic contact information

VS IATA Code
+1 800 821 5438 Call
virginatlantic.com Visit

Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.

Choose up to 4 origin airports

Enter a location to see nearby airports

Choose up to 4 destination airports

Enter a location to see nearby airports