Guest Reviews
Overall Rating
6.4
Good
Based on 3,047 reviews
Overall
6.5
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.8
Food
6.5
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Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
-
3.3
Cons: Was said connecting flight left even before the time. They dint care to transfer the baggage or give food coupons to passengers . There were no one to assist or to let us know wats gng on
review from
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4.6
National airline or national shame?
Pros: Price, spacious seats
Cons: Made to wait 30 mins in line past boarding announcement "for some VIP"; classic Indian style. Flight was subsequently late over 30 minutes. Sandwich was stale, wrapped in kitchen wrap. Would rather not have them even serve sandwiches.
review from
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2.0
Cons: Flight delay of 11 hours
review from
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8.6
I give 4 starts out of 5
Pros: Lounge, Boarding, Food, Crew Members
Cons: Entertainment
review from
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7.6
On flight entertainment didnt work properly.
Cons: They should upgrade/fix the broken devices.
review from
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8.0
Hope ground staff is better at communicating
Pros: Email messages ahead of time about flight delays. I got email messages telling about flight delays, but the estimation of the delay was not accurate. Hence had to wait for long hours at the airport.
Cons: The ground staff at Hyderabad and Mumbai were pretty much absent, until about one hour before the flight left. It would have been great if AirIndia staff was available on the ground at the gate/terminal to advice people who did not have access to email/text messages. There was not even a single announcement about the flight being late and an ETD. A few announcements would have calmed a lot of passengers.
review from
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2.0
Cons: Pathetic flight ..won't travel again and won't recommend anyone
review from
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4.0
Pros: nothing outstanding
Cons: In a 14 hour flight if your monitor is not working, you just sit and stare at the screen, remote had some buttons broken, touch screen was not working..... imagine how you would feel. these are basic things that is necessary in a direct long flight....which were missing.
review from
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6.4
Pros: Nothing specific
review from
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5.3
Crew needs more time off
Pros: The USB ports
Cons: The USB port was broken and didn't work. The Crew member had no patience and was rude and loud.
review from
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3.0
Poor service - International travel
Pros: There was nothing that I really liked. Either it was okay or poor
Cons: 1. Toilets - poorly maintained 2. Food - Bad taste and bad choice of menu 3. Poor entertainment - the screens did not function properly 4. Crew- the crew did not come to resolve the issues of poor screens 5. No Wifi 6. Overall cleanliness - poor Air India, You got lots to work on!
review from
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10.0
As good as it gets
Pros: Food , perfect timing , very comfortable even in economy , very friendly staff
review from
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7.6
On flight entertainment didnt work properly.
Cons: They should upgrade/fix the broken devices.
review from
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8.0
Hope ground staff is better at communicating
Pros: Email messages ahead of time about flight delays. I got email messages telling about flight delays, but the estimation of the delay was not accurate. Hence had to wait for long hours at the airport.
Cons: The ground staff at Hyderabad and Mumbai were pretty much absent, until about one hour before the flight left. It would have been great if AirIndia staff was available on the ground at the gate/terminal to advice people who did not have access to email/text messages. There was not even a single announcement about the flight being late and an ETD. A few announcements would have calmed a lot of passengers.
review from
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3.3
Cons: Was said connecting flight left even before the time. They dint care to transfer the baggage or give food coupons to passengers . There were no one to assist or to let us know wats gng on
review from
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4.6
National airline or national shame?
Pros: Price, spacious seats
Cons: Made to wait 30 mins in line past boarding announcement "for some VIP"; classic Indian style. Flight was subsequently late over 30 minutes. Sandwich was stale, wrapped in kitchen wrap. Would rather not have them even serve sandwiches.
review from
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2.0
Cons: Flight delay of 11 hours
review from
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2.0
Cons: Pathetic flight ..won't travel again and won't recommend anyone
review from
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4.0
Pros: nothing outstanding
Cons: In a 14 hour flight if your monitor is not working, you just sit and stare at the screen, remote had some buttons broken, touch screen was not working..... imagine how you would feel. these are basic things that is necessary in a direct long flight....which were missing.
review from
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6.4
Pros: Nothing specific
review from
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5.3
Crew needs more time off
Pros: The USB ports
Cons: The USB port was broken and didn't work. The Crew member had no patience and was rude and loud.
review from
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3.0
Poor service - International travel
Pros: There was nothing that I really liked. Either it was okay or poor
Cons: 1. Toilets - poorly maintained 2. Food - Bad taste and bad choice of menu 3. Poor entertainment - the screens did not function properly 4. Crew- the crew did not come to resolve the issues of poor screens 5. No Wifi 6. Overall cleanliness - poor Air India, You got lots to work on!
review from
Flight status
Air India Route Map
Popular Flight Routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
30
Ahmedabad
AMD
Mumbai
BOM
513
Bangalore
BLR
Hyderabad
HYD
94
Mumbai
BOM
Chennai
MAA
510
Kochi
COK
Chennai
MAA
540
New Delhi
DEL
Chennai
MAA
514
Hyderabad
HYD
Bangalore
BLR
509
Chennai
MAA
Kochi
COK
274
Colombo
CMB
Chennai
MAA
281
New Delhi
DEL
Colombo
CMB
804
Bangalore
BLR
New Delhi
DEL
619
Mumbai
BOM
Hyderabad
HYD
937
Kozhikode
CCJ
Dubai
DXB
506
New Delhi
DEL
Bangalore
BLR
563
Chennai
MAA
Bangalore
BLR
31
Mumbai
BOM
Ahmedabad
AMD
18
Ahmedabad
AMD
New Delhi
DEL
462
Amritsar
ATQ
New Delhi
DEL
946
Abu Dhabi
AUH
Mumbai
BOM
670
Bhubaneshwar
BBI
Mumbai
BOM
76
Bhubaneshwar
BBI
New Delhi
DEL
634
Bhopal
BHO
Mumbai
BOM
438
Bhopal
BHO
New Delhi
DEL
331
Bangkok
BKK
Mumbai
BOM
333
Bangkok
BKK
New Delhi
DEL
640
Bangalore
BLR
Mumbai
BOM
564
Bangalore
BLR
Chennai
MAA
945
Mumbai
BOM
Abu Dhabi
AUH
669
Mumbai
BOM
Bhubaneshwar
BBI
633
Mumbai
BOM
Bhopal
BHO
330
Mumbai
BOM
Bangkok
BKK
607
Mumbai
BOM
Bangalore
BLR
581
Mumbai
BOM
Kozhikode
CCJ
657
Mumbai
BOM
Coimbatore
CJB
54
Mumbai
BOM
Kochi
COK
660
Mumbai
BOM
New Delhi
DEL
983
Mumbai
BOM
Dubai
DXB
683
Mumbai
BOM
Goa
GOI
442
Mumbai
BOM
Aurangabad (Maharashtra)
IXU
611
Mumbai
BOM
Jaipur
JAI
647
Mumbai
BOM
Jamnagar
JGA
625
Mumbai
BOM
Lucknow
LKO
985
Mumbai
BOM
Muscat
MCT
342
Mumbai
BOM
Singapore
SIN
695
Mumbai
BOM
Varanasi
VNS
582
Kozhikode
CCJ
Mumbai
BOM
997
Kozhikode
CCJ
Sharjah
SHJ
21
Kolkata
CCU
New Delhi
DEL
765
Kolkata
CCU
Chennai
MAA
658
Coimbatore
CJB
Mumbai
BOM
539
Coimbatore
CJB
Chennai
MAA
282
Colombo
CMB
New Delhi
DEL
682
Kochi
COK
Mumbai
BOM
47
Kochi
COK
New Delhi
DEL
933
Kochi
COK
Dubai
DXB
48
Kochi
COK
Thiruvananthapuram
TRV
13
New Delhi
DEL
Ahmedabad
AMD
461
New Delhi
DEL
Amritsar
ATQ
75
New Delhi
DEL
Bhubaneshwar
BBI
437
New Delhi
DEL
Bhopal
BHO
332
New Delhi
DEL
Bangkok
BKK
24
New Delhi
DEL
Mumbai
BOM
22
New Delhi
DEL
Kolkata
CCU
48
New Delhi
DEL
Kochi
COK
913
New Delhi
DEL
Dammam
DMM
995
New Delhi
DEL
Dubai
DXB
889
New Delhi
DEL
Guwahati
GAU
433
New Delhi
DEL
Gaya
GAY
839
New Delhi
DEL
Hyderabad
HYD
463
New Delhi
DEL
Chandigarh
IXC
445
New Delhi
DEL
Leh
IXL
441
New Delhi
DEL
Aurangabad (Maharashtra)
IXU
811
New Delhi
DEL
Lucknow
LKO
973
New Delhi
DEL
Muscat
MCT
415
New Delhi
DEL
Patna
PAT
853
New Delhi
DEL
Pune
PNQ
380
New Delhi
DEL
Singapore
SIN
825
New Delhi
DEL
Srinagar
SXR
451
New Delhi
DEL
Visakhapatnam
VTZ
914
Dammam
DMM
New Delhi
DEL
984
Dubai
DXB
Mumbai
BOM
Top Airports served by Air India
- New Delhi Indira Gandhi Intl Airport (DEL)
- Mumbai Chhatrapati Shivaji Airport (BOM)
- Chennai Airport (MAA)
- Frankfurt am Main Airport (FRA)
- Kolkata Netaji S. Chandra Airport (CCU)
- Bangalore Bengaluru Intl Airport (BLR)
- Hyderabad Rajiv Gandhi Intl Airport (HYD)
- London Heathrow Airport (LHR)
- Singapore Changi Airport (SIN)
- Istanbul Ataturk & other airports Airport (IST)
- Addis Ababa Bole Airport (ADD)
- Kochi Airport (COK)
- Goa Dabolim Airport (GOI)
- Hong Kong Intl Airport (HKG)
- Vancouver Intl Airport (YVR)
- Lucknow Amausi Airport (LKO)
- Vijayawada Airport (VGA)
- Thiruvananthapuram Airport (TRV)
- Ahmedabad Airport (AMD)
- Tokyo Narita Airport (NRT)
- Paris Charles de Gaulle Airport (CDG)
- Toronto Pearson Intl Airport (YYZ)
- Pune Lohegaon Airport (PNQ)
- Dubai International Airport (DXB)
- San Francisco Airport (SFO)
- Bhubaneswar Airport (BBI)
- Guwahati Borjhar Airport (GAU)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Zurich Intl Airport (ZRH)
- Vishakhapatnam Airport (VTZ)
- Birmingham Airport (BHX)
- Bhopal Airport (BHO)
- Munich Franz Josef Strauss Airport (MUC)
- Seoul Incheon Intl Airport Airport (ICN)
- Los Angeles Airport (LAX)
- Amritsar Raja Sansi Airport (ATQ)
- Varanasi Airport (VNS)
- Jaipur Sanganeer Airport (JAI)
- Chicago O'Hare International Airport (ORD)
- Patna Airport (PAT)
- Edinburgh Turnhouse Airport (EDI)
- Jammu Satwari Airport (IXJ)
- Muscat Seeb Airport (MCT)
- Nairobi Jomo Kenyatta Intl Airport (NBO)
- Nagpur Sonegaon Airport (NAG)
- Port Blair Airport (IXZ)
- Kastrup Copenhagen Airport (CPH)
- Washington Dulles Intl Airport (IAD)
- Taipei Taiwan Taoyuan Intl & other Airports Airport (TPE)
- Montreal Elliott Trudeau Airport (YUL)
- Shanghai Pu Dong Airport (PVG)
- Kathmandu Tribhuvan Airport (KTM)
- Indore Airport (IDR)
- Dehra Dun Airport (DED)
- Coimbatore Peelamedu Airport (CJB)
- Kozhikode Airport (CCJ)
- Calgary Airport (YYC)
- Chandigarh Airport (IXC)
- Surat Airport (STV)
- Srinagar Airport (SXR)
- Denver International Airport (DEN)
- Detroit Metro Airport (DTW)
- Izmir Adnan Menderes Arpt Airport (ADB)
- Newark Airport (EWR)
- Raipur Airport (RPR)
- Agartala Singerbhil Airport (IXA)
- Riyadh King Khaled Intl Airport (RUH)
- Udaipur Dabok Airport (UDR)
- Entebbe Airport (EBB)
- Jeddah King Abdulaziz Intl Airport (JED)
- Jodhpur Airport (JDH)
- Glasgow Intl Airport (GLA)
- Port Louis Sir Seewoosagur Ram. Airport (MRU)
- Milan Malpensa Airport (MXP)
- Male Airport (MLE)
- Dalaman Airport (DLM)
- Sharjah Airport (SHJ)
- Ankara Esenboga Airport (ESB)
- Antalya Airport (AYT)
- Colombo Bandaranaike International Airport (CMB)
Air India contact information
- AI IATA Code
- 1800 180 1407 Call
- airindia.in Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.