Guest Reviews
Overall Rating
7.8
Good
Based on 2,123 reviews
Overall
7.9
Boarding
7.9
Comfort
7.9
Crew
8.4
Entertainment
6.9
Food
7.9
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Porter Airlines traveller reviews
Pros
"Great service, comfortable seats."
(in 16 reviews)
"Free drinks and snacks."
(in 80 reviews)
"Free espresso in waiting area."
(in 7 reviews)
Cons
"Worst customer service!"
(in 6 reviews)
"First flight cancelled."
(in 7 reviews)
"All of their flights are late, so you won't miss a connecting flight"
(in 8 reviews)
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
customer service
waiting area
flight cancelled
connecting flight
free food
great flight
waiting for a gate
small airport
old days
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2.0
ETA
Pros: Nothing
Cons: Wasn’t warned on website about applying for ETA. Airline didn’t accommodate me in this situation and proceed to charge me $100 to change my flight.
review from
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6.0
Always delayed for at least one hour!
Pros: Nothing particularly good about this airline.
Cons: Flights are always delayed. You can just look up their average delay and compare it to other airlines. This last time, my flight was 4 hours delayed, which was announced by 30 minutes increments.
review from
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10.0
Porter - A caring Airline
Pros: The courteous and helpful nature of both the ground staff and the crew. The Coffee was super.
Cons: No Complaints whatsoever
review from
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8.0
Good service
Pros: The hostess, seats,the peanuts
review from
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8.0
Good service
Pros: Seats , hostess good
review from
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8.6
Delayed flight
Pros: Friendly crew, comfortable seats, leg room is really good and snacks.
Cons: Delayed flight 45 minutes
review from
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2.0
late
Cons: late and no apologies
review from
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10.0
Pros: Staff was curtious and helpful. Also enjoyed free snacks
Cons: No charge port or app to watch movies
review from
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6.3
Good Overall
Pros: Snack selection and free alcohol is good and unique; Porter is great for these short trips.
Cons: I like the comfortable seats and the 2-2 configuration (no middle seats) but hate the no overhead space.
review from
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7.6
Pros: Nice quick flight - very comfortable.
review from
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6.3
Cons: There is only 1 lavatory on the plane and early in the flight they had to shut it down! Luckily there were no incidents but how can you not have a working lavatory?! What would they do if someone really had to go?
review from
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10.0
A cute little airport
Pros: Changed and Billy Bishop Airport in Toronto. Porter has a great little facility there that really treats the passengers well. Both flights to and from Toronto were great.
Cons: Changed and Billy Bishop Airport in Toronto. Porter has a great little facility there that really treats the passengers well. Both flights to and from Toronto were great.
review from
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10.0
Porter - A caring Airline
Pros: The courteous and helpful nature of both the ground staff and the crew. The Coffee was super.
Cons: No Complaints whatsoever
review from
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8.6
Delayed flight
Pros: Friendly crew, comfortable seats, leg room is really good and snacks.
Cons: Delayed flight 45 minutes
review from
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10.0
Pros: Staff was curtious and helpful. Also enjoyed free snacks
Cons: No charge port or app to watch movies
review from
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10.0
A cute little airport
Pros: Changed and Billy Bishop Airport in Toronto. Porter has a great little facility there that really treats the passengers well. Both flights to and from Toronto were great.
Cons: Changed and Billy Bishop Airport in Toronto. Porter has a great little facility there that really treats the passengers well. Both flights to and from Toronto were great.
review from
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2.0
ETA
Pros: Nothing
Cons: Wasn’t warned on website about applying for ETA. Airline didn’t accommodate me in this situation and proceed to charge me $100 to change my flight.
review from
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6.0
Always delayed for at least one hour!
Pros: Nothing particularly good about this airline.
Cons: Flights are always delayed. You can just look up their average delay and compare it to other airlines. This last time, my flight was 4 hours delayed, which was announced by 30 minutes increments.
review from
-
2.0
late
Cons: late and no apologies
review from
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6.3
Good Overall
Pros: Snack selection and free alcohol is good and unique; Porter is great for these short trips.
Cons: I like the comfortable seats and the 2-2 configuration (no middle seats) but hate the no overhead space.
review from
-
6.3
Cons: There is only 1 lavatory on the plane and early in the flight they had to shut it down! Luckily there were no incidents but how can you not have a working lavatory?! What would they do if someone really had to go?
review from
Flight status
Porter Airlines Route Map
Popular Flight Routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
124
Newark
EWR
Toronto
YTZ
135
Toronto
YTZ
Newark
EWR
468
Montreal
YUL
Toronto
YTZ
221
Ottawa
YOW
Saint John
YSJ
221
Toronto
YTZ
Ottawa
YOW
937
Toronto
YTZ
Boston
BOS
479
Toronto
YTZ
Montreal
YUL
942
Boston
BOS
Toronto
YTZ
682
Sault Ste Marie
YAM
Toronto
YTZ
248
Halifax
YHZ
Ottawa
YOW
248
Ottawa
YOW
Toronto
YTZ
385
Toronto
YTZ
Chicago
MDW
728
Washington
IAD
Toronto
YTZ
727
Toronto
YTZ
Washington
IAD
386
Chicago
MDW
Toronto
YTZ
617
Toronto
YTZ
Timmins
YTS
460
Halifax
YHZ
Montreal
YUL
215
Ottawa
YOW
Halifax
YHZ
514
Québec City
YQB
Toronto
YTZ
223
Windsor
YQG
Toronto
YTZ
212
Moncton
YQM
Ottawa
YOW
219
Thunder Bay
YQT
Toronto
YTZ
534
Sudbury
YSB
Toronto
YTZ
616
Timmins
YTS
Toronto
YTZ
683
Toronto
YTZ
Sault Ste Marie
YAM
513
Toronto
YTZ
Québec City
YQB
450
Toronto
YTZ
Windsor
YQG
236
Toronto
YTZ
Thunder Bay
YQT
533
Toronto
YTZ
Sudbury
YSB
453
Halifax
YHZ
St. John's
YYT
247
Ottawa
YOW
Moncton
YQM
453
Montreal
YUL
Halifax
YHZ
222
St. John's
YYT
Halifax
YHZ
230
Fredericton
YFC
Ottawa
YOW
219
Ottawa
YOW
Fredericton
YFC
236
Saint John
YSJ
Ottawa
YOW
462
Mont-Tremblant
YTM
Montreal
YUL
551
Toronto
YTZ
Mont-Tremblant
YTM
Top flight routes
Top Airports served by Porter Airlines
- Toronto Island Airport (YTZ)
- Ottawa Airport (YOW)
- Montreal Pierre Elliott Trudeau International Airport (YUL)
- Newark Airport (EWR)
- Halifax Intl Airport (YHZ)
- Thunder Bay Airport (YQT)
- Boston Logan International Airport (BOS)
- Chicago Midway Airport (MDW)
- Windsor Airport (YQG)
- Washington Dulles Intl Airport (IAD)
- Sault Ste Marie Airport (YAM)
- Sudbury Airport (YSB)
- Timmins Airport (YTS)
- St John's Airport (YYT)
- Québec City Airport (YQB)
Porter Airlines contact information
- PD IATA Code
- +1 888 619 8622 Call
- flyporter.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
