Traveler reviews
Overall rating
7.9
Good
Based on 16 reviews
Boarding
7.7
Comfort
8.3
Crew
8.6
Entertainment
6.4
Food
7.2
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Find cheap flights on Porter Airlines
Round-trip
Economy
Porter Airlines information
| IATA Code | PD |
|---|---|
| Routes | 42 |
| Top route | Ottawa to Toronto Island |
| Airports served | 18 |
| Top airport | Toronto Island |
Recent reviews
Traveler rating
512
183
145
177
1
Find reviews that mention:
flight was cancelled
flight attendants
connecting flight
great flight
great service
snacks and drinks
free wine
great experience
due to weather
crew was friendly
customer service
hour delay
small plane
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4.0
The flight was delayed for more than 2 hrs. The plane was changed and staff couldn’t count people so we had to wait even longer while waiting for take off.
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8.0
Flight delayed until next day due to storms. Had to spend night in hotel in Newark AT OUR OWN expense.
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10.0
Great service, decent price. Most convenient airline if you’re located downtown Toronto!
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4.0
The crew on Porter is always fantastic! However, our plane just did not show up for 2 hours and we were not offered any explanation or compensation. After this delay, we then had to wait for Porter in Toronto to come up with a landing plan, creating further delays and this plan didn't even work because once we got to Toronto we had to circle the airport until we could land because there was another plane on the runway. I know that in travel unexpected things can happen, but I think this could have been handled in a more professional way. Staff on the plane, and in the Island airport were fantastic!
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10.0
Porter is always amazing. I feel like a VIP when I fly with you!
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6.0
It’s expensive for the service.
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10.0
on time!!
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10.0
Turbulence meant no beer/beverages on the way to DC. That's fine - but they could have refunded the money they saved from not serving it to passengers instead of just pocketing it.
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10.0
No entertainment on a short flight…. Boston to Toronto
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10.0
No issues with Porter Airlines, however STOP SELLING ANY VIA JUSTFLY.COM THEY ARE SCAMMING PEOPLE!
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6.0
Flight delays both going and return flights
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10.0
Excellent behavior of pilot and crew Very good take off landing On time schedule Recommendation: Better to avoid charges on check in luggage
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10.0
Very smooth take off and landing Excellent behavior of crew and pilots
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10.0
Friendly, courteous and professional staff. Clean planes.
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7.9
Communication at the gate was adequate. Boarding was orderly. Seats are decent, with a reasonable amount of leg room. Flight was only 1.5 hours, so only a modest snack service (short bread cookie or small bag of chips) and a drink (coffee, tea, soda, cup of beer or wine). Exiting the plane was also orderly. Overall the flight was fine and the price reasonable.
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1.9
Flight was supposed to be at 3 didn’t fly out until 6:30
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10.0
Pros: Nice lounge. Fast boarding & disembarkment
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2.0
Pros: Nothing
Cons: There is a Covid-19 outbreak and this airline refused to change my flight. They are a disgrace.review from
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8.0
Cons: Return checking by Porter staff
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3.0
Pros: Originally: a low fare
Cons: Flight oversold, travelers bumped. Flight delayed while they kicked people off the flight.review from
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4.0
Pros: Cheap fares but may not be worth it
Cons: Flight delayed and oversold. Was told I might be bumped because mine was the lowest fare type. Wouldn’t fly Porter again if that is how they run their airline.review from
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9.6
Pros: Great value. Free beverages including a small selection of beer, wine and whiskey. Otherwise no frills, no with, no entertainment. Short haul flights, no problem. Best bargain airline
Cons: There is a fee to change your assigned seat US$10-20(?), regardless of whether it's a "better" seat. Fortunately, this trip our seats (family of three) were near where we wanted to be. But, it would have been disappointing to have to pay for each seat change for each leg, each way.review from
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7.6
Pros: The crew is always friendly at Porter. The free wine is awesome.
Cons: There’s no entertainment.review from
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8.3
Pros: The seat was comfortable
Cons: I could not get was the flight was delayed.review from
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4.0
Cons: I was ripped of by baggage check!! They sold my a basic fare, which is 20 less than standard, but never told me I had to check my back which cost 40! Ended up costing me more!! I was furious
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8.0
Cons: Entertainment
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8.4
Pros: Everything went as planned.
Cons: USB or power outlets.review from
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7.3
Pros: Great crew. Easy boarding. Free snacks and drinks.
Cons: No entertainment. No outlets/USB. Older plane.review from
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2.0
Pros: Nothing
Cons: Porter declined re-booking the flight due to weather conditions and forced us to purchase new tickets. Reservations made through anything other than Porter are treated poorly, service can be declined due to overbooking.review from
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4.3
Pros: Free wine and beer service
Cons: Gate agents, re-bookingreview from
Porter Airlines FAQs
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Flight status
Porter Airlines route map
Top airports served by Porter Airlines
- Toronto Island Airport (YTZ)
- Ottawa Airport (YOW)
- Montreal Pierre Elliott Trudeau Intl Airport (YUL)
- Newark Airport (EWR)
- Halifax Intl Airport (YHZ)
- Thunder Bay Airport (YQT)
- Boston Logan Intl Airport (BOS)
- Chicago Midway Airport (MDW)
- Washington, D.C. Dulles Intl Airport (IAD)
- Sault Ste Marie Airport (YAM)
- Windsor Airport (YQG)
- Moncton Intl Airport (YQM)
- Fredericton Airport (YFC)
- St John's Airport (YYT)
- Sudbury Airport (YSB)
Porter Airlines contact information
- PD IATA Code
- +1 888 619 8622 Call
- flyporter.com Visit
Overview of Porter Airlines
Controlling its fleet from the Toronto Islands, Porter Airlines maintains a broad ranging network within Canada and into northern United States destinations. Their hub is in a peak vacation location, drawing leisure-minded travelers to use the carrier. Offering routes to more than 15 regional spots across Canada, it serves as a major link between smaller communities and big cities.
Porter Airlines prides itself on delivering first-class hospitality that major commercial competitors may charge for. Alcoholic beverages and snacks are free on flights and are served in actual glassware. Swift processing and connections are available as it is one of only a few airlines that uses the Toronto Islands.
Interline agreements are held with South African Airways, Qatar Airways, Singapore Airlines and Icelandair. These respective partnerships allow customers to travel on connected services under the singular ticket to destinations in South Africa, Senegal, Qatar, Singapore and Iceland. An association with JetBlue allows for further scheduled connections within the United States.
Passengers can choose between Classic, Premium and Premium PLUS. All 3 sections have leather seats and are located within the same cabin with a 2 x 2 layout, meaning you are guaranteed either aisle access or a window view. Passengers in Premium are the first off the plane, while Premium PLUS provides an additional 2 in of legroom (34 in total).
Canadian company De Havilland is the preferred aircraft manufacturer. Porter Airlines has a fleet of twin turboprop planes, such as the Dash 8, which can hold approximately 78 passengers. The aircrafts have a simple white fuselage and a dark blue tail.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.