Find Cheap Flights on Porter Airlines

Cons: Treated rudely and arbitrarily at check-in; charged extra baggage fees not previewed in reservation receipt and not charged in intial leg; flight itself left and arrived more than 2 hours late. This whole experience sucked.

Cons: Flight was very delayed. We got turned around in flight and then ultimately made it. No apologies from crew or porter.

Not their fault

Cons: Plane had to return due to bad weather at destination. 90 minute delay.

I will never fly Porter airlines again

Pros: Nothing

Cons: Due to unforeseen circumstances, we arrived at 9:00 for a 10:10 flight, and so were not allowed to try to go through customs to make the flight. When we asked if they could put us on the next flight and we'd pay the $100 plus dollars each to do so, as we realized that we were at fault for arriving late, we were told that they wouldn't do this for us because we had booked through Kayak and not through Porter directly. We were then told that we would have to pay full price for new tickets, over $800. I can't afford to pay another $800 and told them so. I realized we were late, but to be told that they could do nothing for us was horrible. They finally said they'd do it after we told them about our horrendous experience with them on our flight to New York, but then wouldn't let us take our carry on luggage on the flight and charged us a further $60 to put it in the hold. We were then told that they could only get us as far as Toronto, (AFTER we'd paid the extra money) and we'd have to find another way home from there. We live in Ottawa, that's a 6 hour drive, and neither I nor my son drive. It was an absolute nightmare getting back from Toronto, and we didn't get home until 1:00 a.m. Shame on you Kayak and Porter airlines. Our flight to New York was a nightmare (see my other email) and so was our flight home. I know you won't do anything about this and don't care about your customers, but I can assure you that I will be posting as many negative things that I can on social media, and will tell everyone I know never to fly with Porter airlines. Shame on you.

Pros: n/A

Cons: Was not offered a flight back to Ottawa, had to find a ride from Toronto to Ottawa once we landed .6 hours driving. See above.

Pros: N/A

Cons: Same as previous answer, but due to cancellation of earlier flight and our connection being delayed, ended up not landing in Newark until about 10pm when we originally should've landed in around 3. This caused us to miss a Broadway show we had bought tickets for ($150/ticket) as well as lost out on dinner reservations we had made. We then had to take an Uber as our friends could not pick us up at that time (a further $80). My son had taken off three days from work and we lost most of the first one due to Porter's incompetence. Their only comment was that they weren't obliged to do anything for us because we had booked through an agent and not directly with Porter.

Will never fly with Porter again. Disgraceful experience.

Pros: Nothing whatsoever!

Cons: Received e-mail about flight being cancelled on way to airport and could not get us on another flight for 4 hours. The cancellation was incredibly last minute and caused us to be stuck waiting in the airport almost 6 hours as the flight we got rebooked on was also delayed about an hour. The incredibly rude, unsympathetic and condescending associates that we experienced did not offer any solutions or show any compassion for the situation we, and others, were being put through. I will never fly Porter again and have told everyone I meet (and in my profession, that is a lot of people) never to fly Porter airlines. I was disgusted by the whole experienced. Shame on you!

Pros: walker cookies

Cons: late!!!!!!!!!!!!!!!!!

Cons: Plane too small and noisy

Cons: Flight delayed

Cons: The flight was delayed by 2 hours and I received no notification of this delay. I checked in on the Porter website and provided my email and phone number to notify me of any chances. I took a $100 taxi ride as opposed to the slower $15 train ride thinking the flight was on time. Absolutely not impressed

Cons: No pude tomar mi vuelo, lo perdí por que nunca me llegó el código de confirmación de ETA de Canadá, ¿puedo reagendar mi vuelo para una próxima fecha?

Cons: Paid $95 in baggage fees Too many hidden fees They made me pay for carry on Will never travel with Porter Airlines again

Luggage rates spoil the deal

Pros: Snacks and drinks on the plane are nice. Baggage was already on the belt at Billy Bishop. In general a lot less queuing and waiting than YYZ.

Cons: New luggage rates make Porter an unattractive option compared to other competitors on short haul. Seats need to be cleaned more often, the surface was sticky.

Baggage fees are making porter not competitive

Pros: Quick check in and security. Good choice of on board service.

Cons: The new US$35/direction checked bag fee is much higher than other airlines on the route, and makes porter the more expensive option. Some of the amenities at ytz (free coffee and drinks) are now gone.

Delays

Pros: Nothing

Cons: How about maybe a course in customer service ? If I have a question about what’s going on with a flight I paid for, getting shoed away like an infant asking for a toy is ignorant. This is why I never fly this airline unless absolutely necessary. Porter is always ignorant and unpleasant

So delayed

Cons: Extremely delayed flight, over 2 hours late

Cons: Stay in the airplane for a long time after landing!

Pros: Crew and service were good

Cons: Improper information stating the fare could not have carry on bags. Small plane

Pros: Nothing

Cons: Everything

Good

Pros: The attitude of crew was good and comfortable seats and good service we shoul have plug to charge devices

Late af

Cons: Delayed return flight in addition to delayed departing flight. Ruined entire schedule.

I don’t like it

Pros: Nothing

Cons: I lost my flight because the person know how old me

Cons: No

Delayed flight

Pros: We waited 45min in the plane before taking off, I missed my transfert flight and I had to wait for the next one in Toronto