Traveler reviews
Overall rating
6.7
Good
Based on 273 reviews
Boarding
6.7
Comfort
6.9
Crew
7.8
Entertainment
5.8
Food
7.0
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Find cheap flights on Porter Airlines
Round-trip
Travellers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Carry-on bag
0 carry-on bags selected
Checked bag
0 checked bags selected
Baggage per passenger
Porter Airlines information
| IATA Code | PD |
|---|---|
| Routes | 92 |
| Top route | Toronto Island to Montreal Pierre Elliott Trudeau Intl |
| Airports served | 32 |
| Top airport | Toronto Island |
Latest Porter Airlines Flight Deals
MOST POPULAR
Toronto
Direct from C$ 245
Newark
1 stop from C$ 256
Chicago
Direct from C$ 304
Toronto
Direct from C$ 196
Fredericton
Direct from C$ 370
Ottawa
Direct from C$ 306
Porter Airlines traveller reviews
Pros
"Crew were friendly and helpful"
(in 27 reviews)
"The free wine is awesome"
(in 33 reviews)
"Really a great experience."
(in 17 reviews)
Cons
"12 hour delay to Toronto!"
(in 14 reviews)
"Their customer service is unbelievably poor"
(in 13 reviews)
"It was a short flight"
(in 180 reviews)
Recent reviews
Traveler rating
45
8
4
16
1
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10.0
FAntastic experience
Reviewed Nov. 2023review from
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10.0
New jet. Lots of leg room. On time departure. Early arrival. Reasonable airfare. Excellent online experience.
Reviewed Nov. 2023review from
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2.0
I liked the welcoming nature of the crew
Reviewed Oct. 2023review from
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2.0
I had checked in online the day before but was instructed to collect our boarding passes when we arrived. I am not completely comfortable using the automated Kiosks and always enjoy the nostalgia of speaking with someone when checking in for a flight. Upon doing so however, we were immediately asked,"did you check in online already?" To which I replied, "yes, but we were asked to retrieve our boarding passes upon arrival." She then said, "that's what those machines over there are for. We really encourage people to use those." That unfortunately sparked a series of shortness and overall poor behavior in my opinion from the woman who checked us in. I understand it was early in the morning but I am always excited to experience flying and that interaction has unfortunately left a bitter taste in my mouth to the point I will forever now hesitate to book with Porter again. Thank you for taking the time to read this. Cheers, JD
Reviewed Oct. 2023review from
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10.0
Everything was fantastic, by far the best airline experience in Canada 🇨🇦!
Reviewed Oct. 2023review from
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8.0
Porter uses the intelligent and logical way of boarding a plane - from the back.
Reviewed Oct. 2023review from
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8.0
Unlike our porter connection this was great , smooth 2minutes at check in not 90 mins Food wasn’t great but it’s plane food , staff were great
Reviewed Sep. 2023review from
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2.0
Nothing , two weeks of dealing with booking glitches on porters side , as our main international carrier was fine ,we were assured. When we got to check in everything would be smooth , we were confirmed there would be no issues, guess what happened? After an hour and a half at check inn we were told there was technical glitch involving payment we may not be able to fly , which would have set off a catastrophic chain , the undue stress on my family was unbearable .
Reviewed Sep. 2023review from
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10.0
They really communicated well advised well in advance of a delay. Contacted to tell me it was almost time to go and to do a check in.
Reviewed Sep. 2023review from
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10.0
I can't praise the crew enough on how fantastic they where West Jet could learn alot from Porter about customer satisfaction
Reviewed Sep. 2023review from
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6.0
Airline damaged my luggage
Reviewed Sep. 2023review from
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8.0
Porter, like most airlines, need to improve their baggage policies. In reality, there are no longer 'cheap flights' because passengers pay exorbitant baggage fees.
Reviewed Sep. 2023review from
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10.0
Porter is what Westjet used to be. Staff were great
Reviewed Jul. 2023review from
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2.0
Nothing to like about porter. Flight cancelled. No flight back to Boston for 2 days. No hotel accommodation. Terrible. Never again by porter.
Reviewed Jun. 2023review from
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2.0
THEY CANCELLED OUR FLIGHT. We want a refund!
Reviewed Jun. 2023review from
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2.0
travelling in 14th of April and now we are in 17th , I have not received my lost/delayed bag... this is very bad and the worst part is their call center is not able to see where is it!!!!
Reviewed Apr. 2023review from
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10.0
Everything for me was perfect
Reviewed Mar. 2023review from
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10.0
Porter is the airline that does care. All trips with Porter have been smooth and relaxing. The extras are the customer appreciation. The others just don’t do that.
Reviewed Mar. 2023review from
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4.0
The flight was delayed for more than 2 hrs. The plane was changed and staff couldn’t count people so we had to wait even longer while waiting for take off.
Reviewed Jul. 2022review from
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10.0
on time!!
Reviewed Mar. 2022review from
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10.0
Friendly, courteous and professional staff. Clean planes.
Reviewed Oct. 2021review from
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7.9
Communication at the gate was adequate. Boarding was orderly. Seats are decent, with a reasonable amount of leg room. Flight was only 1.5 hours, so only a modest snack service (short bread cookie or small bag of chips) and a drink (coffee, tea, soda, cup of beer or wine). Exiting the plane was also orderly. Overall the flight was fine and the price reasonable.
Reviewed Oct. 2021review from
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1.9
Flight was supposed to be at 3 didn’t fly out until 6:30
Reviewed Sep. 2021review from
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10.0
Pros: Nice lounge. Fast boarding & disembarkment
Reviewed Mar. 2020review from
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2.0
Pros: Nothing
Cons: There is a Covid-19 outbreak and this airline refused to change my flight. They are a disgrace.Reviewed Mar. 2020review from
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3.0
Pros: Originally: a low fare
Cons: Flight oversold, travelers bumped. Flight delayed while they kicked people off the flight.Reviewed Jan. 2020review from
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4.0
Pros: Cheap fares but may not be worth it
Cons: Flight delayed and oversold. Was told I might be bumped because mine was the lowest fare type. Wouldn’t fly Porter again if that is how they run their airline.Reviewed Jan. 2020review from
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9.6
Pros: Great value. Free beverages including a small selection of beer, wine and whiskey. Otherwise no frills, no with, no entertainment. Short haul flights, no problem. Best bargain airline
Cons: There is a fee to change your assigned seat US$10-20(?), regardless of whether it's a "better" seat. Fortunately, this trip our seats (family of three) were near where we wanted to be. But, it would have been disappointing to have to pay for each seat change for each leg, each way.Reviewed Jan. 2020review from
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7.6
Pros: The crew is always friendly at Porter. The free wine is awesome.
Cons: There’s no entertainment.Reviewed Jan. 2020review from
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8.3
Pros: The seat was comfortable
Cons: I could not get was the flight was delayed.Reviewed Jan. 2020review from
Porter Airlines FAQs
What is Porter Airlines' carry-on size allowance?
On board Porter Airlines flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the Porter Airlines assistance team will most likely ask you to pay extra for checked luggage.
Where does Porter Airlines fly to?
Porter Airlines offers direct flights to 31 different cities in Canada and the United States. Montreal, Toronto, and Ottawa are the most popular cities covered by Porter Airlines.
What is Porter Airlines’ primary hub?
Porter Airlines concentrates most of its flight operations in Toronto.
How does KAYAK find such low prices on Porter Airlines flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Porter Airlines.
Flight status
Porter Airlines route map
Top flight routes
Top airports served by Porter Airlines
- Toronto Island Airport (YTZ)
- Toronto Pearson Intl Airport (YYZ)
- Ottawa Airport (YOW)
- Montreal Pierre Elliott Trudeau Intl Airport (YUL)
- Halifax Intl Airport (YHZ)
- Newark Airport (EWR)
- Thunder Bay Airport (YQT)
- Vancouver Intl Airport (YVR)
- Boston Logan Intl Airport (BOS)
- Edmonton Airport (YEG)
- Calgary Airport (YYC)
- St John's Airport (YYT)
- Fredericton Airport (YFC)
- Winnipeg Airport (YWG)
- Moncton Intl Airport (YQM)
Porter Airlines contact information
- PD IATA Code
- +1 888 619 8622 Call
- flyporter.com Visit
Overview of Porter Airlines
Controlling its fleet from the Toronto Islands, Porter Airlines maintains a broad ranging network within Canada and into northern United States destinations. Their hub is in a peak vacation location, drawing leisure-minded travelers to use the carrier. Offering routes to more than 15 regional spots across Canada, it serves as a major link between smaller communities and big cities.
Porter Airlines prides itself on delivering first-class hospitality that major commercial competitors may charge for. Alcoholic beverages and snacks are free on flights and are served in actual glassware. Swift processing and connections are available as it is one of only a few airlines that uses the Toronto Islands.
Interline agreements are held with South African Airways, Qatar Airways, Singapore Airlines and Icelandair. These respective partnerships allow customers to travel on connected services under the singular ticket to destinations in South Africa, Senegal, Qatar, Singapore and Iceland. An association with JetBlue allows for further scheduled connections within the United States.
Passengers can choose between Classic, Premium and Premium PLUS. All 3 sections have leather seats and are located within the same cabin with a 2 x 2 layout, meaning you are guaranteed either aisle access or a window view. Passengers in Premium are the first off the plane, while Premium PLUS provides an additional 2 in of legroom (34 in total).
Canadian company De Havilland is the preferred aircraft manufacturer. Porter Airlines has a fleet of twin turboprop planes, such as the Dash 8, which can hold approximately 78 passengers. The aircrafts have a simple white fuselage and a dark blue tail.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.