Find Cheap Flights on Aer Lingus

Cons: The seats are extremely small and narrow. God forbid you need to get up mid flight.

Thank goodness for Alitalia?

Pros: I was confronted by a horrible line to get through border control. I showed a local ground crew person of no clear responsibility, and who had a limp, and she saw my ticket was w Alitalia and so ushered me to a special "short transfer" line. All worked out.

Cons: The check in area was confusing and uncomfortable. My line abruptly shut down. It was anxiety-creating to not have confidence that I would make my flight, even after waiting for an hour with very few (10-12) parties in front of me. Also, actual boarding was a third-world nightmare. Simple "zone" process boarding could radically improve the boarding time and the experience for custommers, among other things. Rome personnel seemed to not have had any training in customer service or even visited a different (better functioning) facility, just to get a sense of what could be possible. I am sure the processes could be easily improved, as best practices are executed elsewhere.

Pros: Pretty much on time. Basic flight. No frills.

Cons: No entertainment. No complimentary services.

Cons: Seats don't recline. Didn't tell all snacks and beverages were not complimentary

Pros: Short flight on time.

Cons: Not even water to drink. Have to ride a bus, climb stairs to board plane.

Aer Legus or British Airways lost our baggage

Cons: We are really upset that Aer Lingus and/or Bitish Airways lost our baggeage! All our clothes, toiletries, medicine, and other personal belongings are MIA and we want these two airlines to work together and expedite finding and tertuning our luggage.