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Cons: The extra bag fee is insanely high, $175.

Pros: No.

Cons: Checking in was terrible. We had 2 luggage each allowed by Japan airlines. When we checked in to our connecting flight with Philippines airlines, we were told we were very excessively overweight. We had to pay almost 10,000 pesos for the excess weight.What is acceptable to one airline is not with Pa

Pros: Food and service were good, so was inflight entertainment

Cons: Plane VERY crowded Although it left Manila on time, it arrived 1 hour late in Toronto

Pros: Everything

Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Pros: Everything was normal, nothing amazing

Cons: Food, the didn’t have vegetarian options and everything was in chinese

Pros: Crew is nice and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: The crew is amazing.

Cons: The quality of the food could be better.

Cons: I have chosen the seats and paid extra for those seats but got assigned to different seats. The seats for both to Shanghai and Vancouver were all the way to the back, very disappointed.

Pros: The crew was helpful.

Pros: I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able

Cons: The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean

Pros: The WHOLE flight was horrible. The crew in the airport extremely unhelpful. The boarding was horrible. The seats were not put together properly, the whole ride was extremely turbulent and we got stuck in the air for 45 mins NC of weather, I knw that's not the plane crew fault on that one

Cons: EVERYTHING. food was not good either

Pros: Ease of boarding.

Cons: Delayed an hour without a notification of how long.

Pros: Crew was friendly and helpful.

Cons: Seats are definitely too small in both directions.

Pros: The crew was amazing, the seating was HORRIBLE. It was an extremely long flight seats should have been even a scotch more comfortable with even a teeny bit mote leg room

Cons: Seats were too crampped.

Pros: Cabin smelled nice

Cons: More languages spoken

Cons: Everything was excellent

Cons: I have read many negative things about China eastern and experienced changes and delays with flights from them.. However my flight experiences with them this time was positive. Food is not gourmet, but I am traveling economy.

Cons: Everything with airline is fine just people who flying in China are OMG! Be ready to hear and smell. Disgusting

Pros: Very comfortable seat. Excellent service.

Cons: Food

Pros: The WHOLE flight was horrible. The crew in the airport extremely unhelpful. The boarding was horrible. The seats were not put together properly, the whole ride was extremely turbulent and we got stuck in the air for 45 mins NC of weather, I knw that's not the plane crew fault on that one

Cons: EVERYTHING. food was not good either

Cons: Everything with airline is fine just people who flying in China are OMG! Be ready to hear and smell. Disgusting

Cons: Long wait at ticket counter before allowed to check-in, should allow check-in more than 2 hours before flight time. Also, boarding was late.

Cons: No WiFi at all

Cons: I paid extra for 51H. Row 51's are the worst seats to have. Passengers will stand in front of you to stretch or wait for the bathroom. I can’t really extend my leg out too much because passengers will end up kicking my feet as they pass. There was delay in flights.

Pros: The crew with HK airlines is always accommodating and generous

Cons: Really nothing. Punctual and accommodating the the needs of their guests

Pros: Dedicated flight attendants

Cons: More movie selection could be better

Pros: The crew was nice.

Cons: They gave our reserved seats to another couple and we were placed in an uncomfortable seats. It would have been nice to be tended to or given better service because of our inconvenience

Cons: Flight was delayed by 4.5 hours but they did not make any announcements on the PA. In fairness, they provided a meal voucher and partial refund o. The spot.

Cons: Everything with airline is fine just people who flying in China are OMG! Be ready to hear and smell. Disgusting

Pros: The washroom maintains its cleanliness. The inflight tv/movie shows is a help especially with long flight.

Cons: Food needs improvement. Could probably offer the same menu with improve taste. The seat is not comfortable, it is somewhat hard.

Pros: cheap price

Cons: steward/airhostes did not smile and talked angrily to customer.

Cons: I do hope the cabin crews would smile more to let the passengers know they are happy to serve.

Pros: The lay flat bed was amazing and I like the privacy of the seats; this Philippines Airline business class is enjoyable!!

Cons: Don’t ask the stewardess for recommendations on what dishes to eat for meals; their taste is quite different from yours!! My stewardess recommended a pork dish that she said was tasty, but I found it dry and chewy!! But that’s Filipino taste!!

Pros: Good staff and inflight crew service/attitude.

Cons: Poor IFE and snacks

Pros: The offer of assistance before I even asked for it; genuine concern

Pros: Seats were comfortable. Entertainment had a great selection and the crew kept us up to date the entire flight. Loved the eggplant minced pork dish. Also loved they served 100% juice options.

Cons: They needed to serve food more frequently. Having a nut allergy, I could only snack on the popcorn which doesn’t fill you up. The pizza served as our hot snack was disgusting.

Pros: seats had good leg room

Cons: same movies as when i flew in 4 months ago

Cons: This flight was delayed for 5hrs. The same flight the next day was also delayed for 5 hrs. Probably cancelling this flight due to low number of passengers.

Cons: IMAGINE the flight back from TPE-Hong Kong-CNX. “I thought” I book with Hong Kong Airlines BUT the second part was Hong Kong Express; a cheaper subsidiary by someone ? They blanking sell EVERYTHING; seats, food, drinks & likely to go to the bathroom. The flight IS suppose to take off at 16:45 (

Pros: Crew was great Seat could be better, recline and full bed hard to operate

Cons: Seat adjust buttons difficult to use

Pros: Crew was friendly.

Cons: Boarding could have been more efficient.

Pros: No.

Cons: Checking in was terrible. We had 2 luggage each allowed by Japan airlines. When we checked in to our connecting flight with Philippines airlines, we were told we were very excessively overweight. We had to pay almost 10,000 pesos for the excess weight.What is acceptable to one airline is not with Pa

Pros: The food was good

Cons: It’s such a shame that Philippine Airlines (PAL) charged extra for aisle and window seats! There was so much vacant seats during the flight. This was a deliberate way of PAL to extract more money from their passengers. In the future, my family and I will not choose PAL anymore. We felt cheated.

Pros: The seat was better than other airlines.

Cons: The food options for vegetarians.

Pros: The seat supper comfort and landing very smooth

Pros: Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result.

Cons: Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride.

Cons: It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),

Pros: Crew was pretty nice

Pros: Flight had no issues BUT... ground logistics awful!

Cons: Already highlighted, poorly run and ground-based company process unprofessional/sloppy. Will never travel with Hong Kong Airlines again regardless of price. Been traveling extensively 35+ years. Worse experience with ground staff to date. Sad, quite sad.

Pros: Food as there are snacks .

Cons: Crew are not helpful. Movies dont play well.

Pros: Fast service and garbage collection

Cons: Space for my balls to breathe

Cons: I have chosen the seats and paid extra for those seats but got assigned to different seats. The seats for both to Shanghai and Vancouver were all the way to the back, very disappointed.

Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Pros: הצוות היה מאוד נחמד. האוכל היה בינוני וכך גם איכות הסרטים.

Cons: אינטרנט אלחוטי חינם. לעדכן באופן ברור שהצ׳ק נסגר מוקדם (כשעה ומשהו לפני המראה) עקב המרחק הגדול בשדה. כמעט פספסתי את הטיסה.

Pros: Ok

Cons: Wirst service and ever haf.never will fly chunies airlines

Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Pros: Overheard storage is good

Cons: Seat cushions could be more comfortable

Pros: Very comfortable seat. Excellent service.

Cons: Food

Pros: Crew was friendly and helpful.

Cons: Seats are definitely too small in both directions.