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Pros: The flight was not cancelled in spite of poor weather

Cons: Flight on tarmac for 2 hours after loading passengers no word regularly from pilots or anyone for a long time. Baggage loading and no accountability for huge delays for lost luggage containers? Who is the logistics team? This is not the first time westjet has provided poor service on their international flights. Training if ground staff onsystems is poor. He guest services at tronto openly claimed they did lot know how to operate certain screens for transactions.

Pros: The two flights were fine, nice WestJet staff on the ground and in the air. But it will be very inconvenient if I don’t get my clothes, toiletries, and other things I need for my trip.

Cons: As I said, my suitcase (that I checked through yeti Paris) is missing....

Pros: Very cheerful and friendly crew. Made the journey very enjoyable.

Cons: Nothing

Pros: After our horrendous flight to America with Norwegian (never again!!!) it was refreshing to have some space and the staff was friendly

Cons: lnternet was very expensive ($4-5 for 30 minutes, so l did not bother) no entertainment whatsoever, but okay for a budget flight during the night

Pros: Crew was very nice. Food was ok.

Cons: Seats were not very comfortable.

Cons: The flight from Rome to Dublin was 1 hr. Delayed (aer lingus also)therefore we missed our connecting flight to Los Angeles we missed our flight.

Cons: Late - again!

Pros: Nothing.....never made the flight....due to multiple flights delayed. My family and I had to be rerouted which caused us to miss our flight home from LAX.

Pros: Good Service

Cons: Seats can be a little more spacious

Pros: I liked the legroom even though we had a regular seat. We sat 2x2 seating and were very pleased. Some staff were nice. The price was a good deal. So it boils down to having mediocre for a bargain or nicer accommodations for more pricey fares. My husband thought it was very good though.

Cons: Food was awful. Service for food and drinks took way too long. Why give food 20 minutes before you are giving a beverage? I have always had drink service prior to food. I did not understand this. Breakfast was a piece of "carrot cake" that looked like was picked up from the local jail in Toronto. Really my only complaint. Flight was bumby but not anyone's fault other than Mother Nature. Water in bathroom stopped working halfway through flight. Seats were not comfy as other airlines. My butt got numb somewhere around Greenland.

Pros: Flight arrived early, was uneventful with great helpful cabin staff. I did not eat so can’t rate the food, and there is no inflight wifi or screens so that is not applicable in rating my trip. Excellent short hop on a shiny new aircraft, with pretty tight seating.

Pros: There was plenty of room in the overhead bins

Cons: The flight attendants were very loud throughout the flight. We expected and overnight flight would be calm, quiet, and with lights lowered. It wasn't at all that way. The overhead lights were on the majority of the flight and it seemed like the flight attendants were always making rounds and loudly talking. We expected to sleep but due to all the noise and commotion were not able to do so. Also, the seats are so tiny it is hard to be comfortable on such a long flight.

Cons: Taking off & landing

Pros: Crew was very nice. Flight was comfortable.

Pros: The crew was very nice and the food was good

Cons: On a first class seat in an over night flight I would like a seat that can be laid flat.

Cons: Boarding at the airport was a nightmare. There were many other flights boarding at the same time and the lines were mixing together and everyone was confused.

Pros: Crew is great.

Cons: The airline lost my luggage .

Pros: Crew was fantastic

Cons: Boarding was delayed by 30 minutes. May have been beyond the crew control.

Cons: Nothing. The best airline I've flown across the board.

Pros: Crew was attentive, video selection was very good

Cons: Seat cushion was very hard for 7 hour fight. Bring a pillow!

Cons: Better boarding process

Cons: Bus navette between thé flights

Pros: The crew was OK, the seats had generous leg space.

Cons: The flight could have been on time. not only was the plane late arriving, but then the didn't take off for another hour! have never flown an airline that refuses to take off because of a little rain.... :-(

Pros: Seats were old, but very spacious and comfortable.

Cons: The boarding process seemed disorganized, and the plane took off late due to waiting for late passengers.

Pros: The crew was good and went out of their way to help the passengers. The seats were uncomfortable.

Cons: The entertainment could definitely be better. Newer screens, and more options.

Pros: A good airline- I will use them again!

Pros: On time

Cons: Food

Pros: The flight crew was great. The boarding crew and gate staff where rude.

Cons: Flight was delayed by 2 hours. Long day. Did not inform you of what was going on. Changed gated not very clear.

Pros: crew great comfortable

Pros: The crew was amazing and extremely helpful!

Cons: The food could have been better

Cons: Couldn’t understand announcements

Pros: Not being charged for my first bag of luggage

Cons: Nothing

Pros: On time!!!

Cons: Long walk to our gate.

Cons: to be able to be on that flight, A delay from Malaga threw everything off.

Pros: Delay of 1 hour, but flight was good!

Pros: Competent.

Cons: Food is mediocre at best and selection doesn't vary.

Pros: Amazing and helpful crew. Great seat.

Cons: More leg room

Pros: I liked the movies

Cons: Crew helping everyone be more courteous to people sleeping. Group of guys being loud in the back of the plane while I was trying to sleep

Pros: crew was nice

Cons: First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. It was also 2 whole hours late in boarding.

Pros: Nothing

Cons: Flight was 2 hrs late then when boarding they loaded all of us in a bus. We’re packed in and then stood on he bus for over a half hr waiting for the cleaning crew to finish. Why we didn’t just stay at our gate till it was ready? Idk but everyone seem to not know what they were doing and very unorganized

Pros: IT WAS ON TIME

Cons: PACKED IN LIKE SARDINES

Pros: I’m alive

Cons: The entire flight had to wait before two other flights to board that were scheduled to board after us. Flight took an extra hour to reach the destination, and during the flight the crew was constantly banging into me when I had my arms within the arm rests. Once at the airport, our entire flight had to wait for a flight that landed after our’s luggage to come through the conveyor belt. There was only the option of fish for food. Who offers basically microwaved fish on a flight, everyone knows you shouldn’t reheat fish. There was also no entertainment on a 6 1/2 hour flight and the WiFi would not connect.

Cons: Expect major delays .

Pros: Nothing

Cons: Everything

Cons: Late departure

Pros: Crew was great, food was tasty

Cons: A little bit more leg room and newer sits

Pros: Crew was friendly.

Cons: Wish the seat was more comfortable. Landing was jittery and bumpy.

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Cons: Staff rude and short

Pros: Slow service.

Cons: Better communication!

Cons: Travelled business class and was ace experience

Pros: Efficiency

Pros: The planes departed and landed on time.

Cons: My bag remained in London during flight change.Have direct flights to avoid such cases.

Cons: The flight was cancelled.

Pros: Crew was very friendly

Cons: It was 45 min late so that needs fixing

Cons: No free entertainment at all. No meals provided. No blanket or pillows provided. Felt very very cold. We should have been informed about this in advance so that we could have been prepared.

Pros: Plus seats reasonable price and very comfortable

Cons: No lounge access

Pros: Crew was very nice. My mother needed a wheelchair on and off each time. And the staff was there to help her . That was a blessing

Cons: Not much. I know seating is limited on space, so that’s the only thing . Wish there was more space.

Pros: Boarding went well. Although it was a full flight, they asked for volunteers to check in hand luggage (free of charge) I did, trying to help. But once I picked up my luggage and got to destination point, I noticed that 2 small items (gifts for family) had been pilfered. Not happy and will not volunteer to help again.

Cons: No food on plane, no entertainment,( unless you download the app) Above pilfered items

Pros: Nothing

Cons: Everything

Pros: The flight was on time and boarding/de-boarding was very easy. there was ample overhead storage for everyone.

Cons: Extremely uncomfortable seats (I travel internationally multiple times a year and am used to long flights). Other international flights include beer or wine The food was mediocre at best

Pros: Food was hot

Cons: Seat were slightly uncomfortable

Pros: The crew was pleasant. Plenty of entertainment options to not get bored. Food was great too.

Cons: My seat kept sliding back and forth, on the bottom and I had to keep moving it back into place. It made it quite uncomfortable.

Cons: Exit seat wasnt a full exit seat just a slightly larger row and did not recline. Seats were smaller than usual too.

Pros: leg room in middle isle was great

Cons: the flight attendant took boarding passes from my hand and did not return them back to me, upon entry. My mother had to take the boarding passes from flight attendant's hand.

Pros: Seats were pretty comfortable

Cons: The food literally gave me food poisoning

Cons: My luggage did not arrive on the flight I am greatly indisposed as the hot weather requires frequent change of clothes.

Pros: Entertainment and food were geat and a great distraction from the seating arrangement and the horrible leg area.

Cons: Not having a chair leg in the middle of the leg area. being able to sit next to my partner instead of having us split up. If we bought two tickets at the same time we should have been able to sit together. Lastly the huge delay that caused us to miss are final flight.

Cons: Flight was delayed

Cons: Flight delays were unimaginable

Cons: We left Frankfort very late, we had not even moved half an hour after we were supposed to have left. They apparently changed our flight plan to try to make up time, and flew faster; but the conclusion was we were supposed to arrive at 18:25 and didn't arrive until well after 19:00. Refund

Cons: Told us to pick up stroller in Dublin. Get there and we are told that is not possible. Of course we not have arrived at our final destination without said stroller. Seats are on the pitiful side of the spectrum and gets a bit old being nickled and dimed for drinks, sodas, food. . .

Cons: Lost bags

Pros: The flight was on time and boarding/de-boarding was very easy. there was ample overhead storage for everyone.

Cons: Extremely uncomfortable seats (I travel internationally multiple times a year and am used to long flights). Other international flights include beer or wine The food was mediocre at best

Pros: Food was excellent and the movies were free.

Cons: Our seats wouldn’t lean back. Other people’s did however.

Pros: Crew very good, food was good, middle seat of 3 could have been a little more comfortable.

Pros: Nothing

Cons: Boarding took forever. Seats were tiny

Pros: The entertainment was good - lots of options The staff were helpful

Cons: Seating was very cramped, I am not a big person, neither was my neighbour, but we had to get very cosy rubbing arms at all moments of the flight. I had a seat support at my feet, so there was nowhere to put my briefcase under the seat in front of me. I needed an evening meal, but also needed to try to sleep, by the time the meal was served, we were half way into the flight with little time left to sleep. Please provide pillows on these flights, my back was very uncomfortable.

Pros: Crew was great, seats could have been better for the fare we paid...

Cons: The food was not the meal we ordered