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— United Kingdom
18 Jun — 25 Jun1
Return
1 adult
Economy
From?
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Sat 18/6
Sat 25/6
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Good to know
Low season | October |
|---|---|
High season | December |
Cheapest flight | C$ 247 |
Average price round-trip | C$ 1,188 |
Good deal round-trip | C$ 522 |
Good deal one-way | C$ 252 |
Best time to beat the crowds (4% less expensive on average)
Most popular time to fly (10% more expensive on average)
Flight from Calgary to London Gatwick
(avg. price over the last 2 weeks)
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FAQs for booking flights from Alberta to the United Kingdom
Top 5 airlines serving from Alberta to the United Kingdom
Scores according to KAYAK customer reviews8.1
SWISSOverall score based on 9188 reviews
8.2Boarding
7.9Comfort
8.6Crew
7.7Entertainment
7.9Food
Pros: "Yes"
Cons: "0"
Cons: "Reckless and inconsiderate airline. The only carrier refusing to modify travel due to Covid-19 pandemic"
Pros: "The crew service was very good, as was the food. The only complain is about the entertainment, hope to update the touch screen."
Pros: "Crew"
Cons: "My flight tickets were mess up and I had to purchase new tickets . Horrible"
Pros: "Crew was great. Phenomenal even."
Cons: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."
Pros: "It was a lovely easy flight, always lovely flying star alliance."
Cons: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"
Pros: "Excellent crew and service, lots of extras at. I charge (like beer/wine, meals, Swiss chocolates). Also on time departure and arrivals. Clean terminal areas. A+"
Cons: "Honestly can’t think of anything"
Cons: "The connection time was too long"
Pros: "Swiss is aways good"
Pros: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Cons: "A slight delay"
Pros: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Cons: "Flight was delayed. Had to get a different flight because we would miss the next flight."
Pros: "On time arrival"
Cons: "Boston -Zurich, the most uncomfortable seat possible. I am 5’2 and I barely fit.... Seats are way more comfortable on European flights."
Pros: "Same as above- wonderful crew, smooth take off and landing Very pleasant flight attendants the entire flight Service was great"
Cons: "Again / wish all airlines had more comfortable seating in economy clas"
Pros: "Friendly and caring attendants. Smooth flight. Good condition of the aircraft."
Pros: "The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ..."
Cons: "3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course"
Pros: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Cons: "Nothing. It was a quick and easy trip!"
Pros: "The booking to a new flight was seamless."
Cons: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."
Pros: "Class staff"
Pros: "All very comfortable"
Cons: "It was delayed"
Pros: "Clear, relatively comfortable plane. Free ski bag."
Cons: "Again, incredibly unhelpful re: my unusual situation. Flight attendants rigid and unkind to the woman next to me with a dog in a case. Almost like automatons. But that's typically Swiss, which I appreciate but they could definitely humanize a bit more!"
Pros: "Excellent crew, shiny disposition"
Cons: "Entertainment: not many new movies worth watching. Not enough TV programs offered."
Pros: "I hope this carrier grows by leaps and bounds. The plane was new & clean, the pilots executed flawless takeoff & landing, the flight attendants were friendly to a fault, the plane left on time & arrived early. Round trip Orlando-Venice was $980 round trip. The only niggling detail was the somewhat limited selection of movies."
Pros: "Flew Business class to Zurich. Great service, completely flat fold down seat so sleeping is EASY Great price."
Cons: "Transfer in Zurich airport security. We were transit but it diodn't matter because we took a 3 min train to another terminal and had to go through security again. No bank in Terminal B to change money ! In Switzerland !!!!!"
Pros: "Polite cree"
Cons: "Crowded plane, long boarding and waiting to be seated"
Pros: "Courteous, welcoming crew. All good"
Cons: "No entertainment"
Cons: "Our flight was delayed 25 minutes leaving Rome."
Pros: "Fast"
Pros: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Cons: "No complaints"
Cons: "Headphones are real cheap and hurt the ears...plus it has two pin socket where you can't use your regular headphones...please change this!"
Pros: "The crew was very friendly and helpful."
Pros: "very professional crew, clean cabin, interesting choice of documentaries"
Cons: "it would have been nice to see a hostess walk through with water every hour, of so why is there no world news in your tv selection?"
Pros: "Very comfortable and attendants were very attentive."
Cons: "Checking in at the Tel Aviv Airport is an absolute nightmare! It is congested and disorganized."
Pros: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."
Pros: "Flight was not full and I was able to have several seats to spread out"
Pros: "The flight from SFO to ZRH was in a newly fitted 777. The seats were very comfortable and we had plenty of leg room in economy class. Great and extremely nice flight attendants - thank you!"
Cons: "The flight from ZRH to SFO was in an older 777 and the seats were very uncomfortable with limited leg room in economy. This flight was not very enjoyable. I have to say though that the very friendly and helpful flight attendants were compensating for this. Thank you!"
Pros: "The crew was pleasant."
Cons: "The Swissair website did not have my information available. Stood next to Passport Control for an hour (!) for a glitch they couldn't resolve before boarding. Flight was delayed 90 minutes. Worse quality beef on a flight ever, and that's hard to do. In my 1.5 million miles flown, these were the least comfortable, cramped seats I have ever experienced. I am only 5'7", 150lbs, but for the first time ever could not reach my belongings in the under-the-seat space in front of me. Seriously, it was that cramped."
Pros: "zurich a great airport."
Cons: "cheese roll"
Pros: "Excellent food - 5 star restaurant quality. Great service - always aims to please."
Cons: "IFE with very few options. Boarding aircraft with Bus - horrible."
Pros: "The friendly and attentive crew helped me from boarding to disembarking. Swiss' service in general is outstanding. I highly recommend them for flights to Europe."
Cons: "Cons: They never reduced their fares & surcharges after fuel prices came down this spring; and to add insult to injury, they started charging a $ 29.- seat reservation fee. Loyal customers should not have to pay extra fees! Peter (86)"
Cons: "priority luggage arrived in SFO about 30 mins after regular luggage"
Cons: "I missed a collecting flight due to weather and the airline refused to rebook my flight."
Pros: "The flights were Just as schedule, the arrival time was even earlier than planned. The crew is always available and tries to make the flight as comfortable as it can be. The food is brilliant in comparison to other airlines. To sum up, always a good choice. * this is my 8th flight with Swiss."
Cons: "Nothing."
Cons: "When getting our meals the flight attendants didn't ask anyone to move their seats back up so it was difficult to eat since there was no space."
Cons: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."
Pros: "We were able to purchase an upgrade at the airport -- was a great experience."
Pros: "Decent comfort in the plane. Friendly staff."
Cons: "My flight was delayed. This was the third time in the last 4 times I traveled this route"
Pros: "Crew was super attentive and kind"
Cons: "It was awful. I lost my seat"
Pros: "Crew"
Cons: "Waiting so long in the security check line. Food could be better."
Pros: "Amazing new entertainment system"
Staff are Experience and helpful and cheerful makes you feel at home good airlines 👍
The new business class configuration isn't the best. Knees keep bumping. The seat area wasn't the cleanest either. There was an orange peel on the floor. Meal - mediocre.
Cons: "Food wasn’t great and not a lot of it. London to Orlando was good. Connection was good."
Pros: "Water station!"
Pros: "The staff were helpful. The entertainment had good variety. Adjustable head rest was useful."
Cons: "The seat was a little lumpy. More leg room would always be appreciated."
Pros: "Seat was comfortable, good movies, etc"
Pros: "The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good."
Cons: "I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey."
Cons: "Squishy space and very late flight unfortunately"
Pros: "Excellent airline"
Cons: "The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience"
Cons: "Nothing"
Cons: "Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food."
Pros: "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Cons: "Meals were very small but tasty. Movie options were random but enough to keep you occupied."
Pros: "My flight was canceled and Virgin Atlantic gave us a free room in the hotel Ramada. My next flight was at 18:55 and I asked Virgin Atlantic agent am I allowed to stay in the room until time for my flight comes, he confirmed yes and gave me breakfast, lunch, and dinner voucher. However, next day around 12 I got call from Front Desk that I have to leave my room right away because it's time to chack out and If I want to stay longer I have to pay. I called Virgin Atlantic agancy again and the agent run my information and said to me I can stayin the room longer. After that I called front desk to confirm that but they said they didn't hear anything from Virgin Atlantic and I have to leave the room by 1pm. All of this was really unpleasant!"
Cons: "I didn't like anything. I didn't like the communication between Virgin Atlantic with travelers, communication between Virgin Atlantic and hotel Ramada. Everything was really poorly."
Pros: "Comfort, service food and entertainment. What more can you ask for."
Cons: "Nothing. ]"
Pros: "Everything except the food"
Cons: "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."
Cons: "Bathrooms needed more cleaning mid-flight."
Pros: "Nothing"
Cons: "Arrived 1:10 min begore departure. Customer service reps quoted me with No Show. When asked they have no courtesy to answer. Both the rep over the phone and the rep at the airport were horrible. Did I say I was traveling business class? You could imagine the economy"
Pros: "Staff on this flight were excellent"
Pros: "The service, the drinks, the crew were friendly and professional. Entertainment choices were excellent.0"
Cons: "The space was a bit cramped and the poxket in front of the chair to jeep things was broken."
Pros: "The selection of entertainment"
Cons: "My seats headphone connection did not work. I had to hold it and wiggle it around if I wanted to listen to anything."
Pros: "The crew and food were excellent. A little more space between seats would be appreciated. The entertainment equipment was not intuitive or easy to operate. I still feel the airline did a great job getting us to London on-time and a pleasant flight."
Pros: "Overall comfortable journey"
Cons: "No option to book food option 24 hours before as could check in could not been done earlier than 24 hours before flight. I logged exactly 24 hrs before filled in details which took a few minutes by that time said too late to book special meal."
Pros: "Plane was about 30% full so plenty of room to stretch out. Friendly crew."
Cons: "Flight left 50 minutes late because they'd lost the paperwork and had to get new copies.... not very professional! I can understand a delay due to weather or technical issues but losing paperwork shouldn't happen. The food portion was very small for an international flight."
Pros: "Crew was very nice helpful and attentionate Entertainment had plenty of variety maybe not so many new movies but enough to find one you have not seen or classic you could watch again Food was good"
Cons: "We weighted our hand luggage at the counter and then they ask again during boarding little confusing"
Cons: "given milk yoghurt with VGML breakfast"
Pros: "Cabin crew were friendly and attentive. Flight was on time and we got to Atlanta early"
Cons: "Could do with more legroom. Food not the greatest"
Pros: "From the check in to the service on board was very good. Staff were polite and respectful."
Cons: "The food was small. There did not serve bread with the meal"
Pros: "Smooth flight"
Cons: "My economy window seat was just too cramped for a big guy on a nine hour flight"
Pros: "Everything!"
Cons: "Reduction in available seat space will probably make me look at other suppliers the flight over on air New Zealand was significantly more comfortable"
Pros: "Food was good."
Cons: "Leg space was cramped. Parking was very far.food"
Pros: "Getting to Barbados from Manchester airport is convenient"
Cons: "The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for"
Pros: "Makes travels to LAX a little easier for us dedicated Virgin Melbourne folk. Can. Ow fly direct to LAX without going through Brisbane and Sydney. Food was great. Boarding seemed a little slow. Flight was smooth and on time. Welcome back Virgin."
Pros: "The crew was friendly and did a great job."
Cons: "The seats were a little tight."
Pros: "Smooth boarding process"
Cons: "Delays caused us to miss our flight from London to Vienna"
Cons: "Seat cushion r not soft comfortable enough. R hard. Hard My butt"
Pros: "Nothing because I was given a middle seat"
Cons: "6'4 and I get a middle seat.."
Cons: "Entertainment system was good, and I felt that you appeared to have more leg room in economy than other airlines."
Pros: "The service went a mile farther. It is my favourite airlines!"
Pros: "Very courteous and professional crews. Clean and comfortable plane. Pilots handled delay and weather superbly. Dinner was delicious."
Cons: "Dinner was great but could have used more snacks. Breakfast was ok. Movies were dated but okay."
Pros: "Nothing"
Cons: "Customer service was horrible - they were so rude on the plane Food was done by the time it was our turn I got food poising off of the breakfast horrible"
Cons: "I did not get the requested meal. I had requested Asian Veg meal. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. In flight when I asked cabin crew they said they didn't get any request. I was hungry whole flight. Very bad experience."
Pros: "Very professional crew throughout."
Pros: "Flight was on the emptier side, so my boyfriend and I each got our own entire rows to lay down and sleep the entire flight. Which was great, since I had just spent 6h vomiting from bali belly on the previous flight. Liked that they accommodated my GF meal."
Pros: "Everything was great ! The staff very nice and the plane is absolutely amazing .."
Cons: "We paid for extra leg but there was no difference between normal and extra .."
Pros: "Service, food, etched all fine"
Cons: "Fees to assign seats in advance are very high. Sat on the Tarmac a while before takeoff and after landing."
Pros: "The food has improved."
Cons: "Flight turned back after an hour. Held in HK for 24 hours. Dreamliner no big sea change in air transport. Economy still uncomfortable and cramped. Crew give the impression of being bossy and aloof, I saw them making faces behind someone's back. Emirates crew are so much more helpful and pleasant."
Pros: "There were lots of choices of movies. The flight was only half full, so I got two seats together to stretch out."
Cons: "The cups for water and juice were very small."
Pros: "Everything on-board was awesome...Great job guys!!!"
Pros: "There was no food or entertainment, but for such a short flight that's fine"
Cons: "It's so confusing when they list Virgin and Delta interchangeably, when you're not exactly sure which you're going to get. And in my experience, there is a huge difference between the two, so I prefer to know exactly which airline will be servicing me. Just be more clear in listing on flight info. This was not a Virgin flight, it was a Delta one."
Old plane. Delayed but no apology. Not great
When we checked in at Calgary- there were only 3 people intially. Then, 2 left and only 1 old man was left. He tried to move through the line, but could not clear us fast enough. About 50 people were stuck and not able to get boarding passes or luggage checked. We missed out flight. The scene was chaotic. Then, those of us who missed the flight were not able to get help as he was now trying to get the next people on the SLC flight through. We were so upset. Poorly run.
Baggage delayed even though both the flights were delayed.
Pros: "The plane was great"
Cons: "Service was not great and one of the flight attendants was very rude and not friendly at all."
Pros: "Flight attendants were excellent."
Cons: "Satisfied with flight. It was as expected."
Pros: "Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs."
Cons: "While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️"
Cons: "Temperature of cabin was too cold. My feet were icy."
Pros: "Crew was excellent, seats are never excellent"
Pros: "The crew was pleasant and professional. The on-board entertainment was excellent and the seats were actually comfortable. I was provided the option to use any restroom by the crew without regard to my seating location."
Cons: "Nothing comes to mind."
Pros: "Confort was minor but ok"
Cons: "The flight was not on time. The staff broke my carry-on zip for expansion and refuse to admit it was a suitcase damage which need to be repair. They said put a belt around it to use it !!!! It is a 1 year new piece of luggage from Delsey which is a very good quality brand and expensive!!!!!!"
Pros: "No food, late by hour"
Pros: "Good snacks, comfortable flight."
Cons: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."
Pros: "The free upgrade"
Pros: "That there were TVs on the seats to watch and it was quick boarding"
Cons: "Have rhe right to carry at least one luggage per person at no cost. Besides carry on and personal item. Tickets prices and luggage costs are extremely expensive."
Pros: "Not much"
Cons: "Business aisles are one way only, very impractical. Bathrooms are tiny unlike 777 and the seats are not good, i dislike the narrow feel of the feet well and there is noooo storage for shoes or amything else..what fail. And the door thing is a joke. I will make zero effort to fly this equipment...777 is the best after loosing the 747."
Cons: "The person next to me"
Pros: "I liked the service to see if there was a chance to upgrade because of the connecting flight and even though there was a delay in the plane arriving to Alaska, the quick turn was excellent and we were in the air within a short period of time."
Cons: "The comfortability and that’s rear even if I had the middle seat. I had it on my way towards Alaska and didn’t have any issue"
Cons: "This was my worst EVER airline experience. It was delayed 27 hours and the snow was not the only problem. When we finally got on board a plane we sat on the runway for over two hours - then they FORGOT to load the luggage!!!"
Pros: "I have never seen a gate attendant call each person by name as she scanned their boarding passes! At Delta I felt welcomed by every employee. Even the pilots greeted the passengers as they exited. All the other airlines just want my money, they want to cram me into smaller and smaller spaces and want me to sit there and shut up so they don't have to interact with me. I will fly Delta every chance I get, even if I have to pay more money."
Pros: "Crew"
Cons: "Food, cramped seating."
Cons: "Need vegetarian meal in first class"
Pros: "Direct flight from Indy to CDG is great."
Pros: "The plane was really nice. It was awesome being able to view movies on the flight."
Pros: "It was a pleasant experience. The crew were very friendly and professional. Their entertainment system and movies etc on-board was very good. Food was great too"
Cons: "Nothing really. A bit more leg room perhaps. It seems delay flights have the shortest leg room when compared to other airlines."
Pros: "Aside from the issue where we had to deplane and wait for another plane, the flight and crew were great."
Cons: "The delay from the plane problem."
Cons: "Seemed like most everyone is now on Group 1, so boarding was very chaotic and slow."
Pros: "The plane had a ton of room."
Cons: "Then our connecting flight had extremely rude crew members who made us feel as though our experience was less important than the “sky members”. Super HOT on the plane as well."
Cons: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."
Pros: "Delta plane was renovated for the entertainment and seat comfort. This was the first time I didn't have to recline the seat because the normal incline felt fine. Legroom was good also. Every seat had a screen and free media to choose from. Very impressed. Great job Delta!"
Cons: "There was wifi onboard and it was advertised that we could connect and use iMessage, whatsApp and Facebook messenger free of charge but I wasn't able to do so on this flight. I didn't ask about it but this would be an excellent amenity to keep in touch with the people on the ground"
Cons: "could not check in on line as you did not give us the confirmation of the carrier we used which was not west jet the one you booked us through. You need to fix this problem for us to use you again"
Pros: "Almonds as a snack. Pleasant crew."
Cons: "No entertainment and my table was broken. The air from the vents was also colder. Not much leg room and I have short legs."
Pros: "The crew as well as the pilot gave a lot of information to the customer due to a delay of 10min. Very professional. The pilot even said good bye in person to the customers leaving the plane, I really appreciated it :) The whether conditions in Seattle were very bad (windy, bumpy, rain, and night) and the pilot landed the plane as a pro! Thank you!"
Pros: "Everything"
Cons: "Nothing. Delta is the best airline in North America"
Pros: "Pilot and crew were extremely friendly, though it annoyed me how I was seated in the rear when I only had 20 minutes to get to my connecting flight."
Cons: "The coffee tasted altogether horrid--only saving grace was the Biscoff, but even that had its limits."
Pros: "The best service"
Pros: "Short flight just snacks. Was able to get a seat on standby for an earlier flight cutting my total travel time down by a couple hours. Very helpful gate agents"
Pros: "Snack choices updated aircraft"
Cons: "No entertainment options"
Pros: "Smooth flight."
Cons: "There was a kid screaming on both flights and t was not a good time"
Pros: "For once the food was good"
Cons: "Screaming out of control children. Parents not caring that their children were constantly running up and down the aisles. Crew unable or unwilling to intervene."
Cons: "One hour late after a stay over already 4 hours."
Pros: "Flight and service were fine. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. I won a $50 Delta gift certificate! The captain had good communication with the passengers to keep us informed."
Cons: "Flight was delayed 4 1/2 hours because no crew was available."
Pros: "I always have a great experience on Delta! Thank you"
Pros: "Good flight, professional people."
Pros: "I rated entertainment as 1* as there is no N/A option. Flight was very pleasant."
Cons: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."
Cons: "No entertainment - just a long boring flight. Should have some sort of entertainment for the longer flights."
Pros: "All went well"
Cons: "Nothing"
Security checks were doubled on return trip compared with outgoing trip do not know why.
There was a 2hr delay to an 8:40 departure. SUPER irritating. Had chosen an earlier flight so that these kinds of things wouldn't happen. Breakfast was poor a croissant and a yogurt. Not enough for an adult, I've had better on other international flights.
Pros: "Crew brilliant but seat very tight"
Cons: "Boarding procedure slow and hectic"
Cons: "Security in Frankfurt - long lines"
Pros: "-"
Cons: "Will never use Lufthansa again"
Pros: "Everything except delay"
Cons: "Nil"
Pros: "Nothing"
Cons: "Everything"
Pros: "Comfortable seats"
Cons: "Meals and entertainment"
Pros: "Very fast and cheap flight."
Cons: "Seats were extremely uncomfortable. Boarding was very chaotic."
Pros: "Friendly crew, great food, comfy seats"
Pros: "The flight was adequate."
Cons: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."
Pros: "great over all experiance. Don't let the other negative reviews put you off"
Pros: "The Lufthansa app provides updates on plane status and gate number, etc."
Cons: "N/a"
Pros: "All"
Cons: "Nothing"
Cons: "Delay and food was bad"
Pros: "Did manage to get priority transfer which I requested from Dubrovnik but was told. “We do not do those”"
Cons: "Rest of the flight was bearable nothing write about. Typical cheap alow cost flight"
Pros: "Ok"
Pros: "It was run by UA, better seats then Austrian or Lufthansa in Economy. On time. Very efficient."
Cons: "Could not choose seats online,"
Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."
Pros: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"
Pros: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Cons: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."
Pros: "See above"
Pros: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Cons: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."
Cons: "Absolutely perfect."
Pros: "Great service. Friendly and accommodating."
Cons: "I don’t like the configuration of the biz class seats. They are in a row vs in pods. Not as private as other configurations."
Pros: "All the staff were friendly and the complimentary food and drink snacks was lovely."
Cons: "Our flights were delayed both on the way there and back"
Pros: "DID NOT LIKE MY LUGGAGE GOING MISSING! IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Cons: "DID NOT LIKE MY LUGGAGE GOING MISSING. IT'S STILL MISSING AND, AFTER RECEIVING PROMISES OF DELIVERY TODAY, THERE IS NOW NO RECORD OF MY LUGGAGE!"
Pros: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Cons: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"
Pros: "Usual good service for economy class on this airline"
Pros: "Friendly crew"
Cons: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."
Cons: "Refusal to board as our flight was a few minutes landing"
Cons: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."
Pros: "Gave us snacks when flight was delayed"
Cons: "Flight was delayed Entertainment app didn't work"
Pros: "Darned site more comfortable than the first leg of the journey."
Cons: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"
Pros: "Comfort"
Cons: "Was a short flight , so really I don't have any negative impression"
Pros: "Staff was very friendly and caring."
Cons: "No entertainment and half sandwich with some cookies was the only food we got."
Cons: "N/A"
Pros: "They held the gate for us as we got there about 14 minutes before departure."
Pros: "Nothing"
Cons: "Delay"
Pros: "787 seat spacing (a UA plane, not LH)"
Cons: "Took first available train , arr. Freising at 9:50. Arrived at Terminal 2 by bus ca. 10:25. I am handicapped and a slow walker, so I got to departure floor ca. `10:40. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). Attendant was not helpful and nasty. She told me me to go to the regular check-in line, where I waited another 45 minutes. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Told me I might not make the plan (I did). Overall a very unpleasant and nasty experience. With the exception of the very nice lady (Mrs. Ilser?? ) who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Please forward to Lufthansa customer relations. Dr. W. Hartwig"
Pros: "Check in process was simple and efficient. The crew on the plane were polite and friendly. Flight arrived early."
Cons: "Boarding was a little chaotic. The sandwiches offered were extremely dry."
Pros: "The staff were great. Food (sandwiches) and drink were included in the service. Music entertainment was included at no extra charge."
Cons: "All good. United and USA domestic carriers need to learn what to do from lufthansa."
Pros: "The crew and in flight experience were excellent."
Cons: "Both Lufthansa and United's boarding announcements fail to account for passengers' impatience and neglect of boarding group procedure. Lufthansa doesn't clearly identify when un-prioritized groups should begin to board. United should make clear that unspecified group members attempting to board prematurely will be held to the back of the queue for their appropriate group."
Pros: "The crew came round with bottled water multiple times during the trip and even after taking off 15 min late, we still landed 30 mins early and the luggage came out quickly."
Cons: "The meal before landing consisted of nothing but the worst ham sandwich I've ever had the mis-fortune to be served: reminiscent of Bulgarian Airlines in the 80's."
Pros: "On time and smooth"
Cons: "Flight was canceled. They packed us on another one 3 hours later. Crying babies, bad food and uncomfortable, squishy seats made the flight unpleasant."
Pros: "We arrived in London ahead of time. We go to Newark ahead of time"
Cons: "The food"
Cons: "Flight had no movies/in-flight service. Departed an hour late."
Pros: "Check in was good. Everything was orderly and on time."
Cons: "Fairly cramped for an international flight."
Pros: "Food was actually fairly good. We almost missed the connection coming from Denver, but gate crew worked to get about 8 passengers from the DEN flight on the London flight."
Cons: "Of course, the seats were uncomfortable, and it was very difficult to get much sleep."
Pros: "fast and friendly checkin, fast boarding, easy transmit"
Cons: "food"
Cons: "lastminute.com was completely unhelpful in assisting with any changes to my itinerary. They repeatedly provided me with incorrect information that sent me on a wild goose chase."
Cons: "Boarding tool a long time and late take off"
Pros: "Stewards dis perfect job"
Cons: "Everything"
Pros: "They vere OK!"
Cons: "Food and drinks!"
Pros: "Everything about the United Airlines portion of the trip was terrific: lots of food & drinks; good entertainment system; good seats even in economy. United really stepped up their game."
Cons: "The seats on the Austria Airlines portion of the trip were very close together & very minimally structured (little padding, depth etc.)"
Pros: "In flight crew worked hard"
Cons: "No lines for boarding - it was a mess And randomly we were asked to check in our bags though Austrian crew had earlier tagged them for carry on"
Pros: "The hotel was nice although I was unable to sleep due to the delays all around concerning my connecting flight. I am thoroughly upset because I contacted the airlines 3 times in May to express my concern with the 30mins layover. And to no avail. My worst concerns are being played out now. It appears that their isn’t any concern from the airlines about this catastrophe impacting so many people. Shame on you."
Cons: "The connecting flight departed before the first flight landed. Then I was given the wrong information of gate departure by airport personnel. After running like crazy to find this gate for departure, the plane had already departed before we even landed. There wasn’t anyone around to help, and finally I found an airport worker who gave me the same incorrect information. She was as perplexed as was I. Finally, she directed me to the information booth where I was booked in a flight the next day. The food voucher was insufficient to cover dinner, i had to pay out of my pocket but I was frugal given the financial situation. The taxi service personnel were rude and it took a long time to taxi me to the hotel where I am unable to sleep because I have an early morning g departure. All in all, between the airport delays getting me to the hotel, lack of proper food and treatment by personnel, I am exhausted and lost sleep in the process."
Pros: "Good"
Pros: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."
Pros: "They DID NOT let me aboard the airline!!! Austerian airline is the worst EVER, because they are not even helping me to get a credit to fly Monday to Israel. The of ticket counter at ORD were treating me as a dirt. And unwelcome. I was trying to reason with them, they did NOT want to help."
Cons: "It would have been better if back to back with priceline helped me out to get to another flight & they won’t even credit my ticket, so I LOST about $1200 & was excited for my vacation. They were unhelpful & they kept putting me untold & hanging up on me with their ticket agency on phone too."
Cons: "Food"
Pros: "Excellent on all measures. I will definitely try to fly Austrian Air again!"
Pros: "I get Airpoints with the flight, crew were lovely."
Cons: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."
Pros: "The crew worked very hard to make sure we're comfortable. Water, snacks were provided often during flight."
Pros: "Food, entertainment options, business class seats that lay flat"
Cons: "Rang twice for attendants when I dropped my phone behind the seat. Instructed at beginning of flight to not attempt to retrieve an item behind the seat and to have an attendant helped. No one responded to me, so I got it myself. Wasn’t a big deal, but I don’t appreciate being soundly ignored"
Pros: "We had a very tight connection but there was no problem. With only 30 minutes between arrival and departure our checked bags still made the flight."
Cons: "Poor announcements"
Pros: "Service was great, the stewardess's were very professional and very caring without being too personal which is great for me .Every was done quickly and professionally with a great sense of efficiency and purpose .Hard to explain but so different from other airlines . Multimedia was phenomenal"
Cons: "Food portions were smallish but acceptable .Seat reservation service got totally mixed up ,reserved one seat and got another .Maybe software glitch ,needs to be fixed."
Pros: "all good."
Cons: "austrian airlines female flight attendants have to wear ALL red. it seems a bit much."
Pros: "A bit more leg and knee room."
Cons: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"
Pros: "clean airplane. staff friendly and helpful. good movie selection"
Cons: "austrian and lufthansa have the worst seats in the industry. good for seating for about 30 minutes ONLY. so tough that make the trip feel even longer. a charger is needed in economy (at least one every two seats). wifi has not made it to this long haul flight yet."
Pros: "Flight attendants were extremely friendly and considerate of passenger needs. In flight Wi-Fi is free in economy. Good leg space between the rows. Overall it's rare to find such good service now a days."
Cons: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"
Pros: "Not much"
Cons: "Lateness and virtually no food at lunchtime"
Pros: "The flight was nowhere near full, which was terrific. The crew were excellent, polite and attentive. Everything was on time."
Cons: "I don't remember anything about the food."
Pros: "crew"
Pros: "Flight Attendants super friendly as well as ground staff in Salzburg."
Cons: "Seats a little tight."
Cons: "Complete lack of information and abrupt staff when flight was delayed"
Cons: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."
Cons: "When I was boarding all representatives was very unfriendly and I would say they were rude."
Pros: "Great staff, friendly and helpful."
Pros: "Most of the crew were nice. Efficient."
Cons: "Ridiculously small seats and legroom."
Cons: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."
Pros: "Boarding gate was fast to get into the aircraft, flight was on time. Staff was friendly and helpful."
Cons: "Nothing negative"
Cons: "As I was flying from London Heathrow back to Vienna, I had a carry-on that was allowed on my flight with Austrian from Vienna to London. My carry-on weighed 8 kg, like is required by the rules. While boarding my flight, the woman at the counter told me my bag had to be checked because there were too many carry-ons on the flight. I asked her that I keep my bag because I had medication in there, and she didn't listen to me at all. She just kept repeating that i have to check my bag, and then took my bag from me and gave it to the baggage crew there. I didn't want to make a huge scene because the flight is only 2 hours and I hoped i Could deal without my medication during that time, but I found it incredibly, incredibly rude and awful to not listen to a passenger."
Pros: "Pleasant flight crews on all flights."
Cons: "Cramped seating in coach."
Pros: "Flight was cancelled. Waited over two hours to be rebooked. Nothing was offer. Special meals was not available for a flight that is over 9 hours. No other food was available."
Cons: "It was pretty chilly on the flight throughout the entire way. Please use more heat next time. Thank you!"
Pros: "Service was spectacular. The United crew was awesome."
Pros: "Everything seemed all right"
Cons: "We finally had to resort to twitter to do our check-in which was only for the second part of the journey."
Pros: "The meal and drink service was quite good. The stewards/stewardesses were very attentive and kind."
Cons: "There is not enough leg room. There is even less room if the person in front of one's seat has the seat reclined. The seats barely recline at all, so sleep is impossible. Sleep would be possible if there were enough room to rest one's head on the tray in front of the seat. This is impossible if the person in front of one's seat has reclined his or her seat. Thus, sleep is totally impossible on this aircraft. The sinks in the bathrooms also need to be deeper and need to drain more quickly."
Cons: "Seats in economy class were crammed with next to no leg room"
Pros: "The only positive aspect about this experience was the crew on board the plane. They were pleasant and efficient."
Cons: "The true cost of this ticket was extremely poorly communicated. The baggage policy was not clear when I purchased my ticket, and I was charged an additional 30 Euros upon boarding to check a bag that met the carry-on size requirements (I had looked this up ahead of time), but because it was in addition to my purse (which fit under the seat), I was forced to pay to check it. Had I been aware that this ticket only permitted a purse-sized carry-on when purchasing the ticket, I would have selected a different ticket/carrier entirely. What was even more confusing was that I had flown on a similar ticket from London to Vienna, and didn't have any issue bringing a carry-on and a purse, so of course I was surprised when they told me I had to pay an additional 30Euro for the same two bags! When I tried to explain this to the agent, she argued with me and was very unhelpful. Overall, a very negative experience on Austrian Air. I will not be returning."
Pros: "Exiting the aircraft."
Cons: "United did not honour the seat assignment that Airfare.com gave me so I sat in a middle seat. But the entire seating plan on United is so bad it should be a violation of the anti torture convention."
Pros: "It was cheap and easy to book"
Cons: "Not being able to check in online, was not able to reserve seat. Even at luggage check in the flight attendants did not allow me to reserve a seat."
Pros: "Friendly crews, good coffee"
Cons: "Food is bad, and the reading light doesn't work. Limited selection of movies and tv shows"
Pros: "Great plane good price for plane ticket."
Pros: "movie selection was good. sound was surprisingly good too. crew was efficient and friendly enough."
Cons: "my seat wouldn't stay back. pretty annoying on a red eye."
COVID-19 information
Safety measures for airlines flying from Alberta to the United Kingdom
Airlines flying from Alberta to the United Kingdom have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Alberta to the United Kingdom
Mandatory masks
Masks required on board, masks provided on flights from Alberta to the United Kingdom
Social distancing seating
Middle seats unavailable to book on flights from Alberta to the United Kingdom
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Alberta to the United Kingdom
Flexible cancellations
Waiving of change fees. Search flexible flights from Alberta to the United Kingdom
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