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British Columbia to United Kingdom Flight Information

Flights Arrive in United Kingdom
Flights Depart from British Columbia
Flight Price C$ 448
Airlines Icelandair, WestJet, Air Transat, British Airways, Lufthansa, WOW air, SWISS, Air Canada, Finnair, Delta

Book cheap flights from British Columbia to United Kingdom (round-trip)

Airports
Origin
Vancouver
C$ 448
only
C$ 448
Destination
London
C$ 458
only
C$ 458
C$ 705
only
C$ 705
C$ 448
only
C$ 448
Newcastle upon Tyne
C$ 654
only
C$ 654
Edinburgh
C$ 762
only
C$ 762
Wed, 13 Feb
YVR
Vancouver Intl
LGW
London Gatwick
12h 15m
Thu, 7 Mar
LGW
London Gatwick
YVR
Vancouver Intl
13h 10m
C$ 448
Trip: 23 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,062 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
BOS
Excellent 8.6

Cons: I was charged for bags at Frankfurt airport and should not have been. Disputing the charges.

BWI
KEF
Excellent 10.0

Pros: The movies!

BOS
KEF
Excellent 10.0

Pros: Every flight was on time as scheduled. Icelandic Air was great.

BOS
KEF
Mediocre 2.0

Pros: No baggage but flight advertised as Evonomy standard, that includes 1 checked bag.

Cons: See above.

BOS
KEF
Good 7.0

Pros: Food was great

Cons: Entertainment selection was weird and horrible

Thu, 17 Jan
YVR
Vancouver Intl
LGW
London Gatwick
28h 35m
Thu, 31 Jan
LGW
London Gatwick
YVR
Vancouver Intl
18h 40m
C$ 645
Trip: 15 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
YVR
LGW
Excellent 8.0

Pros: Low cost, supportive seating

Cons: Meals are extra Arrived a bit early and had to wait about 15 min for someone to attach the gate

YVR
LGW
Okay 4.0

Pros: Boarding was quick and easy, and the gate attendant was quite friendly.

Cons: Very rude crew members; delay leaving YVR. Instead of being honest and upfront about having to leave an HOUR later--and also lying by saying that we'd be flying into Gatwick in only 8.5 hours as opposed to 9.5--they made us wait in our seats while the craft supposedly waited for food to be loaded. The best line was, "Our plane will be landed an hour earlier! But because London doesn't like it when we land early, we're going to wait here for a while on the tarmac so we make it there on time."

YVR
LGW
Excellent 10.0

Pros: Very helpful! Very enjoyable flight, I was worried about my bags fitting as I took a 46L backpacking bag with me but it rit great and staff was so nice!

YVR
LGW
Good 6.3

Pros: Crew were great, service was spot on.

Cons: Plane was old, seat didn't recline, no tv screens in front of seats, temperature was freezing (but in fairness I was at the emergency exit) and worst of all NO MEAL?? ON A NINE HOUR FLIGHT? Arrived very hungry.

YVR
LGW
Good 7.3

Pros: the entertainment system was incredible.

Cons: It was a very long flight-- including a meal in the ticket would have made it more enjoyable.

Mon, 4 Mar
YVR
Vancouver Intl
LGW
London Gatwick
13h 55m
Mon, 11 Mar
LGW
London Gatwick
YVR
Vancouver Intl
29h 45m
C$ 646
Trip: 7 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 7 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
PUJ
YYZ
Okay 4.0

Pros: Tv on the seats

Cons: Charged for luggage, no complimentary snack.

YVR
LGW
Good 6.0

Pros: The crew was very friendly

YUL
YVR
Excellent 8.0

Pros: Great price! For the price, we didn't expect much, just travel and get there safe - NO FRILLS. We paid a little extra for legroom and are happy this was not an inflated price. Paying in advance for our bag and getting a small discount was also appreciated. "Get what you pay for" without feeling "nickled and dimed" is what we consider economical and fare treatment.

Cons: Again "you get what you pay for" is considered. However if I was to be critical, the choice of movies was a little stressful and one sided. (Star Wars and The Avengers). I brought my own entertainment but I felt bad for the Older generation who may have preferred something a little more relaxing and less CGI explosions. Also the interior decor and hardware of the plane was seriously aged and worn, which could use for an upgrade soon.

YUL
YYZ
Mediocre 2.6

Cons: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

YYZ
YUL
Mediocre 2.3

Pros: The pilot was honest and concerned with the safety of the aircraft. That was most appreciated.

Cons: Flight was 3 hours late. There was no liquor or even a small snack provided. Minimum service by the flight crew. Most disappointed!

Tue, 15 Jan
YVR
Vancouver Intl
NCL
Newcastle
13h 40m
Thu, 24 Jan
NCL
Newcastle
YVR
Vancouver Intl
15h 05m
C$ 654
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,798 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
ZRH
LHR
Mediocre 2.0

Pros: Absolutely nothing.

Cons: Lack of punctuality (90 minutes late, due to “late arrival of inbound aircraft” as per usua). Ever decreasing seat pitch so absolutely abysmal lack of comfort. Dismal snacks and drinks for purchase. Bus service at LHR rather than jetty.

MAD
LHR
Excellent 10.0

Pros: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.

LHR
PHL
Excellent 10.0

Pros: Good service

WAW
LHR
Excellent 10.0

Pros: Crew was very professional, food options were excellent.

LHR
BAH
Good 7.0

Pros: Crew were very friendly

Cons: The aircraft was 21 years old and showed every minute of its 21 years. Economy class is very bunched. On board food was average at best

Sun, 13 Jan
YVR
Vancouver Intl
LHR
London Heathrow
9h 20m
Mon, 21 Jan
LHR
London Heathrow
YVR
Vancouver Intl
9h 35m
C$ 659
Trip: 9 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
ADD
FRA
Excellent 9.0

Pros: Arrival on time .

Cons: Changing birding multiple times.

SFO
MUC
Excellent 10.0

Pros: Very impressed with the flight crew team!!!

HAM
MUC
Excellent 8.3

Pros: Above expectation

Cons:

BOS
MUC
Excellent 9.3

Pros: Smooth quiet flight.

Cons: Mac and cheese isn’t what I was expecting for vegetarian.

CLT
MUC
Excellent 10.0

Pros: Service

Cons: A little bit turbulence

Thu, 6 Jun
YVR
Vancouver Intl
LGW
London Gatwick
30h 55m
Mon, 17 Jun
LGW
London Gatwick
YVR
Vancouver Intl
14h 35m
C$ 682
Trip: 12 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Tue, 22 Jan
YVR
Vancouver Intl
LCY
London City
46h 20m
Tue, 29 Jan
LCY
London City
YVR
Vancouver Intl
21h 00m
C$ 705
Trip: 8 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,491 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
DXB
Excellent 8.0

Cons: Pleasant overall experience

ZRH
BOS
Excellent 10.0

Pros: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!

Cons: Nothing!

ZRH
SIN
Excellent 10.0

Pros: Reliable, modern cabin, nice crew

Cons: Some more music choices would be nice

ZRH
BOS
Good 6.0

Cons: The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight.

PRG
ZRH
Good 7.3

Pros: Swiss quality, punctuality and reliability.

Cons: No negatives.

Sat, 16 Mar
YVR
Vancouver Intl
LHR
London Heathrow
15h 10m
Fri, 22 Mar
LHR
London Heathrow
YVR
Vancouver Intl
21h 46m
C$ 738
Trip: 7 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 87 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YVR
LHR
Good 6.0

Cons: the good service at the check in and on the plane, or the great entertainment service, are all shadowed by Air Canada service for families with babies. We live in Vancouver and use frequently either Air canada or British Airways. We have a 1 year old baby, and on BA we automatically receive family seats for no extra charge, which have extra leg room and option for a bassinet. even with a 1 year old baby they have a special seat for that age, instead of a bassinet which fits only new born babies, so our 1 year old baby could sleep in a chair for hours on BA flight we just took from London to Tel Aviv. we got to London on a AC flight from Vancouver, where we weren't given family seats unless we paid more, so we had to spend 9.5 hours with a 1 YO baby at our lap, the baby of course was miserable, so we were miserable, but not just us, everyone in our vicinity had to suffer the baby's crying. On the BA flight the baby could sleep in a special chair for older babies, placed where usually a bassinet is placed, or sit on the floor next to our legs (because there's so much more leg room in the family seats), something the 1 YO babies need very much. I will recommend anyone with a baby to never fly with AC, especially when you have great alternatives like BA.

YVR
LHR
Excellent 9.0

Cons: Lemon pasta mixed with tomato pasta was weird. Little salad was weird. What was it made of?? Not bad, just weird. Choco brownie was nice but richer than Trump's claims about his own wealth. Will get the chicken next time.

YVR
LHR
Excellent 8.0

Pros: Captain kept us in a loop. Great crew.

Cons: Boarding was a mess. I really wish A/C would implement some sensible system. Had to delay departure to unload someone's bag. We made up the time only to loop around LHR for 25min.

YVR
LHR
Good 7.6

Pros: I’m not sure whether Air Canada has turned over a new leaf or Boeing built a better airplane. Maybe a bit of both. The ambiance is marvellous in the 787. The Flight attendants were attentive and thoughtful (remembering what I was drinking). We left snd landed on time. And the entertainment system is one of the best I’ve experienced.

Cons: I couldn’t properly adjust my seat. That shouldn’t happen on such a new aircraft. Other than that, and the fact I couldn’t sleep, everything was good.

YVR
LHR
Good 6.6

Pros: Entertaintment system was good. I was happy with the selection of movies and last releases. No delays in flights which was a plus.

Cons: Food was terrible. Portions were small, we were given a KitKat for dessert. No side salad or anything. No headphones were given prior to the flight. Long haul flights should always provide these. Most of the flight wasn’t Lufthansa but Air Canada instead. This should be advertised properly as I had no idea.

Sun, 17 Feb
YVR
Vancouver Intl
EDI
Edinburgh Turnhouse
55h 00m
Mon, 11 Mar
EDI
Edinburgh Turnhouse
YVR
Vancouver Intl
32h 10m
C$ 762
Trip: 22 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 10 Apr
YVR
Vancouver Intl
LHR
London Heathrow
9h 20m
Mon, 13 May
LHR
London Heathrow
YVR
Vancouver Intl
9h 35m
C$ 824
Trip: 34 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 2 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
NRT
Excellent 9.6

Pros: New plane, good food choices.

Cons: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

BKK
HEL
Excellent 10.0

Pros: Kindness of the staff, quick check in, wonderful healthy food, my seat and overall experience.

Cons: Limited controls on the entertainment.

LED
HEL
Excellent 10.0

Cons: 2 hr delay

HEL
KIX
Excellent 8.0

Pros: reasonable leg room comfortable seat

Cons: No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better

HEL
SFO
Excellent 8.3

Pros: 1. Leg space is bigger then on other companies 2. Crew was really affable 3. Free wine

Cons: Meal was not too hearty. Breakfast in Indian style was too spicy for me. May be I should request a special meal on check-in. And one more thing, Helsinki airport is cold for me. I spent e hours in down vest. Be warned.

Tue, 2 Apr
YVR
Vancouver Intl
LCY
London City
14h 55m
Sat, 20 Apr
LCY
London City
YVR
Vancouver Intl
11h 45m
C$ 907
Trip: 19 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,930 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
ATL
PHX
Excellent 9.3

Cons: Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses

GFK
MSP
Good 6.0

Cons: Plane was so small I couldn’t even put my backpack in overhead and nobody told me to check it even when I asked

RDU
JFK
Mediocre 2.0

Pros: Nothing

Cons: I missed my flight due to Tsa

SEA
GEG
Mediocre 2.0

Cons: The pplane was two hours late to depart due to technical issues.

MAD
JFK
Excellent 10.0

Pros: Everything good

Wed, 13 Feb
YVR
Vancouver Intl
LHR
London Heathrow
12h 15m
Thu, 7 Mar
LHR
London Heathrow
YVR
Vancouver Intl
12h 40m
C$ 458
Trip: 23 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,062 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
AMS
Excellent 10.0

Pros: Still the movies. And the wide body jet

BOS
KEF
Good 7.0

Pros: Food was great

Cons: Entertainment selection was weird and horrible

MUC
KEF
Good 6.8

Pros: Very helpful and courteous flight attendants; low fare; ability to reserve a seat when ticket was purchased. Leg room was good.

Cons: No procedure for boarding except to have everyone pile up in one mass. The staff at the gate seemed irritated that we had not had our boarding passes clearer at the counter, even though we had no bags to check and the boarding pass directed us to go directly to the gate if no checked bags. We had to stand aside while the inpatient staff cleared us. Naturally as more passengers went ahead, we had to search hard for a place to stow our carryons.

KEF
IAD
Good 6.0

Pros: Very helpful and courteous flight attendants.

Cons: Chaotic boarding process, like cattle all in one mass. Frustration of short transfer time exacerbated by failure of the scanners to accept the boarding pass, slow handling of passengers by gate personnel, lack of overhead storage required me to check a small carryon bag.

JFK
KEF
Mediocre 2.0

Cons: I had to cancel my trip and was not able to or even reschedule even with flight insurance. I'll never utilize this airline/company ever again & am getting the word out. This airline/company like most are greedy & inconsiderate with their customers.

Wed, 27 Mar
YVR
Vancouver Intl
LHR
London Heathrow
20h 55m
Thu, 2 May
LHR
London Heathrow
YVR
Vancouver Intl
12h 55m
C$ 547
Trip: 37 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,062 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
BOS
KEF
Excellent 10.0

Pros: Every flight was on time as scheduled. Icelandic Air was great.

SEA
KEF
Okay 4.6

Pros: Staff

Cons: Same old movies Back row Seats didn’t go back

KEF
BOS
Excellent 8.6

Cons: I was charged for bags at Frankfurt airport and should not have been. Disputing the charges.

MUC
KEF
Good 6.8

Pros: Very helpful and courteous flight attendants; low fare; ability to reserve a seat when ticket was purchased. Leg room was good.

Cons: No procedure for boarding except to have everyone pile up in one mass. The staff at the gate seemed irritated that we had not had our boarding passes clearer at the counter, even though we had no bags to check and the boarding pass directed us to go directly to the gate if no checked bags. We had to stand aside while the inpatient staff cleared us. Naturally as more passengers went ahead, we had to search hard for a place to stow our carryons.

DUB
KEF
Excellent 10.0

Pros: I enjoyed my flight with Iceland air. What I especially liked was how polite and helpful at the staff members were. The plane was also very nice and clean.

Sat, 19 Jan
YVR
Vancouver Intl
LHR
London Heathrow
9h 20m
Sat, 26 Jan
LHR
London Heathrow
YVR
Vancouver Intl
9h 35m
C$ 659
Trip: 8 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
MUC
LYS
Excellent 8.6

Pros: Smooth flight

Cons: Weird plane noises (typical of older Airbus planes)

BHX
FRA
Good 6.6

Pros: The staff upon checking in were very polite and courteous.

Cons: It took a while for the staff to open up the boarding gate . Upon boarding I was given a sandwich which contained eggs.

TXL
MUC
Mediocre 2.0

Cons: Airline canceled my flight with out refund or giving other options. Never will use them again.

MUC
JFK
Excellent 9.3

Pros: everything was great. Crew was very nice. good service. good food. Even bathrooms were located in the basement separately, nice and bigger than usual airline bathrooms.

Cons: my TV screen didn't work. Long 9.5hr trip without entertainment.

BOS
MUC
Excellent 9.3

Pros: Smooth quiet flight.

Cons: Mac and cheese isn’t what I was expecting for vegetarian.

Mon, 4 Mar
YVR
Vancouver Intl
LHR
London Heathrow
12h 15m
Mon, 11 Mar
LHR
London Heathrow
YVR
Vancouver Intl
28h 25m
C$ 560
Trip: 7 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,062 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
MAN
KEF
Excellent 9.6

Pros: I flew with them to and from the U.K. and overall I’m very pleased. I knew beforehand that virtually nothing is free, but that’s the same with almost all airlines nowadays. The seats were comfortable enough — economy is always pinched — the stewardesses attentive and helpful, and the entertainment selection adequate (altho I brought my own movies too).

BWI
KEF
Excellent 10.0

Pros: The movies!

SEA
KEF
Okay 4.6

Pros: Staff

Cons: Same old movies Back row Seats didn’t go back

KEF
BOS
Excellent 8.6

Cons: I was charged for bags at Frankfurt airport and should not have been. Disputing the charges.

KEF
AMS
Excellent 10.0

Pros: Still the movies. And the wide body jet

Mon, 27 May
YVR
Vancouver Intl
LGW
London Gatwick
16h 25m
Wed, 12 Jun
LGW
London Gatwick
YVR
Vancouver Intl
14h 35m
C$ 679
Trip: 17 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
YVR
LGW
Good 6.3

Pros: Crew were great, service was spot on.

Cons: Plane was old, seat didn't recline, no tv screens in front of seats, temperature was freezing (but in fairness I was at the emergency exit) and worst of all NO MEAL?? ON A NINE HOUR FLIGHT? Arrived very hungry.

YVR
LGW
Excellent 10.0

Pros: Very helpful! Very enjoyable flight, I was worried about my bags fitting as I took a 46L backpacking bag with me but it rit great and staff was so nice!

YVR
LGW
Excellent 9.3

Pros: Friendly, polite crew. Well organized boarding

YVR
LGW
Excellent 8.0

Cons: 24 hour delay in Calgary because of maintenance problems with the plane. Meant I lost one precious day while visiting my 91 year old mother.

YVR
LGW
Mediocre 2.0

Pros: When they fixed the aircraft it was overcrowded but okay

Cons: Their dishonesty. We were delayed 25hours. I am out of pocket by several hundreds of pounds. Two months later they have still not compensated me. yet the Canadians that were on the fight have been reimbursed. The message is loud and clear if you are British do not fly West Jet

Fri, 14 Dec
YVR
Vancouver Intl
LHR
London Heathrow
18h 15m
Sun, 16 Dec
LHR
London Heathrow
YVR
Vancouver Intl
45h 40m
C$ 710
Trip: 3 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 31 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
BCN
LGW
Good 6.6

Pros: Fast boarding with group number priority

Cons: No complementary rescteshments. You had to pay and only pay by card.

YVR
LHR
Mediocre 3.6

Cons: Couldn't check-in online. Website said to go to airport and talk to staff - should have said: "invalid passport, get new one!" That would have been so much more helpful. Substandard food, especially 'breakfast'

YVR
LHR
Excellent 10.0

Pros: Good service

YVR
LHR
Okay 5.0

Pros: The crew had to deal with a medical emergency and they were excellent!! Despite extra pressure they kept us all informed and were polite and friendly under pressure!

Cons: lack of seat space and could not put seat back because of medical emergency so hard to sleep. Exhausted on arrival at Heathrow! Headset did not work properly on films Did not like the boarding process !!

YVR
LHR
Okay 5.0

Cons: Flight crew was very aggressive and casual. Displays are ancient. Seat was broken.

Wed, 13 Feb
YVR
Vancouver Intl
LCY
London City
18h 45m
Tue, 19 Feb
LCY
London City
YVR
Vancouver Intl
32h 51m
C$ 714
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,491 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
ORD
Excellent 9.0

Cons: Seats are too cramped for an international flight.

ZRH
SIN
Excellent 10.0

Pros: Reliable, modern cabin, nice crew

Cons: Some more music choices would be nice

ZRH
BOS
Excellent 10.0

Pros: From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!

Cons: Nothing!

PRG
ZRH
Good 7.3

Pros: Swiss quality, punctuality and reliability.

Cons: No negatives.

BEG
ZRH
Excellent 8.3

Cons: Having no entertainment in the flight

Wed, 13 Feb
YVR
Vancouver Intl
LGW
London Gatwick
14h 15m
Sun, 17 Feb
LGW
London Gatwick
YVR
Vancouver Intl
30h 55m
C$ 714
Trip: 5 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 7 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YUL
YYZ
Mediocre 2.6

Cons: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

YYZ
YUL
Mediocre 3.3

Cons: Had to pay 100$ for an extra bag because I was 4kg over weight then also had to transfer my bags myself during my layover. There was no entertainment on a long haul flight from London to Toronto. And zero space on the lonhaul flight. The least space on a plane I’ve ever had and I fly almost every week. I will never fly air transat again unless absolutely necessary.

PUJ
YYZ
Okay 4.0

Pros: Tv on the seats

Cons: Charged for luggage, no complimentary snack.

YYZ
LIS
Okay 5.6

Cons: 3hr delay sitting in the plane.

YVR
LGW
Good 6.0

Pros: Staff were friendly

Cons: Seats were very uncomfortable

Tue, 11 Jun
YVR
Vancouver Intl
LGW
London Gatwick
30h 55m
Tue, 18 Jun
LGW
London Gatwick
YVR
Vancouver Intl
14h 35m
C$ 725
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
SXF
KEF
Good 6.3

Cons: Seats are too small

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

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