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Airports
Origin
Kitchener
C$ 592
only
C$ 592
Toronto
C$ 512
only
C$ 512
Destination
London
C$ 512
only
C$ 512
C$ 530
only
C$ 530
C$ 746
only
C$ 746
C$ 521
only
C$ 521
C$ 570
only
C$ 570
Tue, 17 Apr
YYZ
LTN
12h 55m
Mon, 23 Apr
LTN
YYZ
16h 30m
C$ 512
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 2 May
YYZ
LGW
20h 10m
Wed, 9 May
LGW
YYZ
10h 50m
C$ 521
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1347 reviews
Overall
5.9
Boarding
6.3
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
ORD
Mediocre 3.0

Crew was always friendly

They don't offer complimentary water on a 7 hour international flight. This should be illegal. The man who checked me in at Berlin airport was offensive and uncooperative. Baggage fees are so exorbitant that they essentially cancel out the fare savings, and then you still have to pay for everything. Every leg of every flight was delayed due to poor scheduling from the airline. Both times transferring through Iceland I had to sprint with my roller bag through the airport to make my connection to my next WOW flight. I fly 20-30 times a year and my travel day back to Chicago from Berlin was literally the worst flight experience I've ever had. I will never, EVER fly WOW again.

KEF
YUL
Good 6.0

Lateness of the flight that was delayed

KEF
BWI
Excellent 8.0

Crew is always fantastic and helpful, even when dealing with grumpy entitled passengers who didn’t bother to read the airline details and are shocked when they discover nothing is free.

KEF really needs to enlarge their airport if they’re going to market tourism

CDG
KEF
Good 7.0

Price, flight attendant services/attitudes

Boarding process, no entertainment

KEF
EWR
Mediocre 2.6

Kudos to the pilot, the flight was great! I can’t comment on food and entertainment due to my family and I having our own .

having to rush through customs in order to catch our connecting flight... wasn’t able to shop duty free... plane very uncomfortable... flight delayed

Tue, 15 May
YYZ
LHR
14h 15m
Thu, 17 May
LHR
YYZ
11h 05m
C$ 553
Trip: 3 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1503 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.4
Food
6.4
EDI
BRU
Excellent 8.3

It was easy boarding. The flight crew had been been late due to a bad taxi driver. We still arrived on time!

No complaints.

TLV
BRU
Okay 5.0

Crew was polite, but...

The flight attendants seemed unused to the idea that Orthodox Jews won't sit beside people of the opposite sex. This made boarding take longer than it needed to. The airline should figure out a way to streamline this process on flights to/from Tel Aviv.

JFK
BRU
Excellent 10.0

in time food good good sleep multiple languages spoken by the announcer

the movies - music background to loud couldnt here what they were saying and most of the movies no subtitles

ABJ
BRU
Excellent 10.0

Everything

BRU
VCE
Okay 5.3

no free food, beverage or entertainment

Tue, 12 Jun
YYZ
STN
7h 30m
Thu, 21 Jun
STN
YYZ
8h 45m
C$ 570
Trip: 10 days
Overall 6.9 Good
Based on 5 reviews
Boarding
6.0
Comfort
6.4
Crew
8.0
Entertainment
6.0
Food
7.3
Wed, 6 Jun
YYZ
LGW
34h 15m
Tue, 12 Jun
LGW
YYZ
28h 30m
C$ 583
Trip: 7 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 57 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.1
Food
7.2
YYZ
LGW
Mediocre 3.6

comfortable seats friendly crew

no entertainment system, fee for renting tablet not enough room in overhead no complimentary food or drink service

YYZ
LGW
Excellent 10.0

Very cheerful and friendly crew. Made the journey very enjoyable.

Nothing

YYZ
LGW
Mediocre 2.3

The flight was not cancelled in spite of poor weather

Flight on tarmac for 2 hours after loading passengers no word regularly from pilots or anyone for a long time. Baggage loading and no accountability for huge delays for lost luggage containers? Who is the logistics team? This is not the first time westjet has provided poor service on their international flights. Training if ground staff onsystems is poor. He guest services at tronto openly claimed they did lot know how to operate certain screens for transactions.

YYZ
LGW
Excellent 10.0

I was traveling with my 11 month old daughter and everyone went out of their way to assist us and I didn't feel like a burden to them. When she was sleeping on my lap during the flight they even brought me my meal in portions so I didn't have a huge tray to balance over my baby.

Everything was great

YYZ
LGW
Okay 4.3

Our original flight was cancelled due to WestJet reasons (plane was not safe to fly) the following evening the flight was supposed to depart at 7pm we didn’t take off until 10:37 pm causing an arrival of 940AM into London instead of 7:23AM primarily because the crew they chose for this new flight was coming from Montreal so we had to wait for them to arrive.

Tue, 8 May
YYZ
LGW
7h 00m
Sun, 13 May
LGW
YYZ
8h 00m
C$ 603
Trip: 6 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 40 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YYZ
LGW
Good 6.3

Touch screens seemed to work for everyone else, good selection, flights were on time.

A bit cramped and they didn't dim the lights very much despite telling us they were for an overnight flight, my touch screen wasn't working properly, have to pay for a sleep kit, meal would've been better served as breakfast instead they served us dinner at 11pm.

YYZ
LGW
Good 7.0

Comfy seats

See above

YYZ
LGW
Mediocre 3.6

Food was misrepresented in the menu to what was served. Staff were not friendly or accommodating. There was no individual air flow or total cabin air flow.

YYZ
LGW
Good 6.6

I liked that there were empty seats and we were able to stretch out. Heated sandwich was good. Service was good

Did not like the continental breakfast. Did not like having to pay for blankets and pillows and the fact that there were only a few movie screens in the middle of the plane.

YYZ
LGW
Okay 5.0

I liked the legroom even though we had a regular seat. We sat 2x2 seating and were very pleased. Some staff were nice. The price was a good deal. So it boils down to having mediocre for a bargain or nicer accommodations for more pricey fares. My husband thought it was very good though.

Food was awful. Service for food and drinks took way too long. Why give food 20 minutes before you are giving a beverage? I have always had drink service prior to food. I did not understand this. Breakfast was a piece of "carrot cake" that looked like was picked up from the local jail in Toronto. Really my only complaint. Flight was bumby but not anyone's fault other than Mother Nature. Water in bathroom stopped working halfway through flight. Seats were not comfy as other airlines. My butt got numb somewhere around Greenland.

Sun, 3 Jun
YYZ
LGW
7h 05m
Sun, 10 Jun
LGW
YYZ
7h 50m
C$ 628
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 15346 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
NCL
LHR
Good 6.3

Polite staff professional

Delay.

LHR
BOS
Excellent 10.0

The flight was very pleasant, with great service. The in-flight entertainment selection was good, food was tasty. The day we flew, this flight was maybe half-full in coach, which may not be great for BA, but fantastic for leg room! The attendants were lovely, and I particularly enjoyed the continuous water service through the flight, which kept me nicely hydrated. The ice-cream mid-way through movietime was a welcome treat!

LHR
MAD
Excellent 9.6

Cabin Crew flight data punctuality

That I had to PAY for water to drink that was not tap water No room for my carry-on in overhead bins...took some arranging.

LAX
LHR
Excellent 9.0

Punctuality Happy demeanor of cabin crew Meal and Wine Service to standard class passengers Safety Video!! :-)

the actual meal was not very good. I would prefer an option of dried fruit and nuts and a big water

GLA
LHR
Excellent 8.0

Usual efficient BA

N/a

Sun, 25 Feb
YYZ
LGW
7h 05m
Sun, 4 Mar
LGW
YYZ
8h 15m
C$ 652
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 25 Feb
YYZ
LHR
22h 25m
Sun, 4 Mar
LHR
YYZ
13h 00m
C$ 682
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4231 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
BOS
DUB
Excellent 9.6

Girl sitting beside me!

Guy sitting behind me!

YYZ
DUB
Excellent 8.3

I flew overnight from Toronto, Canada to Dublin and had a relatively pleasant experience. The food and drink trolleys came by quite quickly and frequently, and the food exceeded my expectations. The crew was friendly, for the most part. Boarding certainly could've been smoother... But overall, I'd fly Aer Lingus again for an overseas trip.

DUB
JFK
Excellent 10.0

All worked smoothly

Service and friendliness

DUB
GVA
Excellent 10.0

Space for legs unlike ryanair

LGW
DUB
Good 7.0

Crew

Dirty aircraft. Almost 1 hour delay.

Tue, 10 Apr
YYZ
LHR
7h 00m
Wed, 18 Apr
LHR
YYZ
7h 45m
C$ 683
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 172 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
YYZ
LHR
Good 7.6

Chaotic boarding. Little leg room

YYZ
LHR
Good 6.0

Food OK.

Gift bags do not include neck support

YYZ
LHR
Excellent 10.0

everything

few movies

YYZ
LHR
Good 6.3

Seats are uncomfortable. I pre ordered vegetarian meal, but I guess they did not bother.

YYZ
LHR
Mediocre 2.0

Nothing

Our flight was delayed by 16 hours. We lost a whole day of sightseeing. We had tickets that we unable to use. Had to spend the night in a dumpy hotel. Ended up getting sick because of the all the stress. Several reasons were given for the delay but always different. I contact Air Canada to see if there was any compensation for the inconvenience. They have not replied in 2 months. The worst part was the rude and insensitive remarks by the inflight crew. Hope to never fly on Air Canada again

Tue, 22 May
YYZ
LHR
6h 55m
Thu, 31 May
LHR
YYZ
7h 40m
C$ 683
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 2 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
FRA
ORD
Excellent 10.0

Great crew, extensive options for entertainment, comfortable even in economy

Weather delay -- but Lufthansa made all the connection corrections prior to landing!

SEA
FRA
Excellent 8.3

Crew is very friendly, seats are extremely comfortable and good room overall, comfortable flight.

Hi, To be honest, it was embarrassing to serve that dish on such a major airline. Chicken with bbq sauce and corn or something like that. Was distasteful I couldn’t take more than 2 small bites.

DEL
FRA
Mediocre 3.0

They made me sit next to a special needs person and did not warn me. I didn’t signup to keep helping the elderly.

MXP
MUC
Good 7.2

Comfortable seat. Food better than average

Crew seemed a bit rude

TLV
FRA
Good 6.3

Great pilots and crew.

Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded.

Sat, 16 Jun
YYZ
LHR
11h 05m
Tue, 26 Jun
LHR
YYZ
14h 50m
C$ 710
Trip: 11 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 2177 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
BEY
CDG
Good 6.0

Nothing special

They start serving late the apperitif before taking off and take it back right after.

CAI
CDG
Mediocre 2.0

Its been a week. My trip has ended. I still do not have my bags. Terrible customer service.

CDG
MIA
Good 7.3

The airbus 380 was great and the staff very nice

Too mych bad smells after a few hours

TXL
CDG
Excellent 8.0

Speed, courtesy of the flight attendants

Landing was a bit rough, understandable due to the weather.

BOM
CDG
Good 6.0

My seat was changed without my permission. Very unprofessional staff at Mumbai airport

Sun, 3 Jun
YYZ
LCY
11h 15m
Sun, 10 Jun
LCY
YYZ
11h 05m
C$ 746
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1728 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
LAX
AMS
Mediocre 2.0

My bagage broke

I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it

AMS
NCL
Good 7.6

Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good.

The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me.

DMM
AMS
Okay 5.6

Tiny old cramped plane.

AMS
LHR
Excellent 10.0

Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience.

AMS
EDI
Excellent 10.0

Everything

Nothing

Mon, 27 Aug
YYZ
LCY
16h 50m
Mon, 10 Sep
LCY
YYZ
15h 26m
C$ 761
Trip: 15 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5963 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ZRH
BOS
Excellent 8.6

Entertainment screen didn't work properly to rewind & fast forward. boarding time was printed as 1 hour prior to takeoff but occurred 20 min. prior. pleasant crew and decent food.

FRA
ZRH
Mediocre 3.6

Nothing remarkable

I got up to use the bathroom and I was seated in the 10th row. When I was trying to make my way back to my seat, the beverage service had started. They were at the 12th row and after bumping into me, the flight attendant asked me to back up and wait until the beverage service was over to go back to my seat. This was a flight from Frankfurt to Zurich, only about an hour long, and I would have easily spent half of it standing up had I complied with their request. I had to be pushy and ask them to just back up the cart 2 feet so I could get to my seat, which only took them 5 seconds. This was a very rude, illogical, and unreasonable request from the Swiss Air crew.

ZRH
TLV
Excellent 10.0

The new plane with private screens

ZRH
ORD
Excellent 10.0

Throughout the long flight, the cabin crew was excellent. They were attentive and friendly. They avoided interrupting quiet time and rest time by keeping off the PA system (well done). The food was fantastic. We were lucky enough to get some business class tickets with points, and the food was amazing. Wine was excellent. This team was quite solicitous of my parent with reduced-mobility. And the bathrooms stayed clean throughout the flight. find this is often an areas where many airlines fall down. And it's too bad, because while I'm 100% sure it is no fun to clean a toilet while in flight, it is a really a big negative for the customers. Overall excellent attention to detail, with a cheerful and "can-do" crew that kept the plane "proper" throughout the flight and provided seamless service. Good stuff. Will fly again.

GVA
JFK
Excellent 9.0

I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!

Mon, 16 Apr
YYZ
LTN
12h 40m
Sun, 22 Apr
LTN
YYZ
16h 15m
C$ 517
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 9 Apr
YYZ
LGW
10h 25m
Wed, 18 Apr
LGW
YYZ
25h 30m
C$ 533
Trip: 10 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1347 reviews
Overall
5.9
Boarding
6.3
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
BWI
KEF
Mediocre 2.0

Wow airlines is the worst Airline

BWI
KEF
Okay 4.6

Flight delay, narrow space between seats.

KEF
YYZ
Mediocre 3.6

Got stuck on runway in Reykjavik because of rain storm... For 5 hours, on arrival at 10pm, until 3am. Weren't allowed to order food, or alcohol. After several hours they offered soda and chips. But nothing else to compensate, no flight credit, etc. Friendly crew but very bare bones experience... Bit of a nightmare.

KEF
ORD
Mediocre 3.0

Crew was always friendly

They don't offer complimentary water on a 7 hour international flight. This should be illegal. The man who checked me in at Berlin airport was offensive and uncooperative. Baggage fees are so exorbitant that they essentially cancel out the fare savings, and then you still have to pay for everything. Every leg of every flight was delayed due to poor scheduling from the airline. Both times transferring through Iceland I had to sprint with my roller bag through the airport to make my connection to my next WOW flight. I fly 20-30 times a year and my travel day back to Chicago from Berlin was literally the worst flight experience I've ever had. I will never, EVER fly WOW again.

FRA
KEF
Good 6.3

The customer service agent at Frankfurt Main was great! The pilot was terrific... he got us there safely inspite of the bad weather conditions. The plane was very comfortable... lots of leg room

There was no seating area for us to wait at the gate... it was closed until a 1/2hr before the flight, which was delayed without giving us notice .

Sat, 19 May
YYZ
STN
7h 30m
Thu, 31 May
STN
YYZ
8h 45m
C$ 572
Trip: 13 days
Overall 6.9 Good
Based on 5 reviews
Boarding
6.0
Comfort
6.4
Crew
8.0
Entertainment
6.0
Food
7.3
Tue, 24 Apr
YYZ
LHR
7h 00m
Wed, 25 Apr
LHR
YYZ
11h 00m
C$ 530
Trip: 2 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 23 Feb
YKF
LGW
23h 05m
Wed, 7 Mar
LGW
YKF
22h 41m
C$ 592
Trip: 13 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 5119 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
YYZ
PHX
Mediocre 2.6

The information given by the pilot overhead was timely and well delivered. The flight was smooth and we arrived safely.

We sat for 4 hours on the runway. Aside from 1 crew member, they were impersonal, rude, and unaccomodating. They pilot spoke overhead very pleasantly and apologetically and encouraged walking around and using the restroom but they crew gave everyone a hard time. There was no offer of complementary food service or compensation for anyone despite being on the plane for double the amount of time planned. Finally, the in flight entertainment worked for maybe half hour of the actual flight with no explanation or acknowledgement.

YYZ
TPA
Okay 4.0

$200 WestJet dollar compensation

Waiting 5 hours to leave. Not checking for delays before boarding. 12 month expiry on WestJet dollars.

YVR
YYZ
Good 7.0

Snacks and service. Left on time.

Seats didn't have charging slots.

YEG
YYZ
Good 7.0

Nice, professional crew.

I have a dog in the plane with me. None of my flights offered to make me board first. It harder to move through the aisle by myself with my pup in her carrier and my personal effect . Some nice passengers helped me when they saw I was struggling but O feel that is the crew's job.

YHM
YHZ
Mediocre 2.0

It didn't happen

Sun, 4 Mar
YYZ
LGW
7h 05m
Fri, 9 Mar
LGW
YYZ
7h 55m
C$ 610
Trip: 6 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 40 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YYZ
LGW
Okay 5.3

There was plenty of room in the overhead bins

The flight attendants were very loud throughout the flight. We expected and overnight flight would be calm, quiet, and with lights lowered. It wasn't at all that way. The overhead lights were on the majority of the flight and it seemed like the flight attendants were always making rounds and loudly talking. We expected to sleep but due to all the noise and commotion were not able to do so. Also, the seats are so tiny it is hard to be comfortable on such a long flight.

YYZ
LGW
Good 6.0

Boarding the plane was well organised.

We boarded in time to fly at 10:05pm, however 7 passengers didn't turn up until almost 11pm. We weren't offered any snacks or drinks whilst waiting. Our 7 year old son spent most of this time desperate for the toilet but we weren't allowed. We all just wanted to go to sleep after a long day, I wanted to get to sleep because I faced 4 hours drive home after landing in London. We were served food and drinks at around midnight... I was asleep and was woken by a stewardess shouting "Would you like a drink" (not sure if she was speaking to me - but to be honest on a night flight I expected the aircrew to be a little more tactful). The cabin lights were eventually dimmed at about 1:30 for perhaps a couple of hours, when they were turned back on and we were served a slice of carrot cake for breakfast. The whole trip felt very bizarre, the opposite of the outbound trip where everything felt very special. After landing we retrieved our luggage only to find our cases were badly damaged, we've traveled with the same cases for the last five weeks during which time they have survived without a scratch.

YYZ
LGW
Good 7.0

We were an hour late boarding the flights. The chairs were also very uncomfortable and did not recline much; they were also so narrow.

YYZ
LGW
Good 6.3

Touch screens seemed to work for everyone else, good selection, flights were on time.

A bit cramped and they didn't dim the lights very much despite telling us they were for an overnight flight, my touch screen wasn't working properly, have to pay for a sleep kit, meal would've been better served as breakfast instead they served us dinner at 11pm.

YYZ
LGW
Mediocre 3.3

Flight was delayed 12 hours. They didn't offer hotel rooms so we had to sleep on the floor of the airport (hundreds of passengers, including elderly and children). No communication. One person managing multiple delays, so rarely anyone at the desk to answer questions. Appalling.

Ontario to London Flight Information

Flights Arrive in London
Flights Depart from Ontario
Flight Price C$ 512
Airlines WOW air, Brussels Airlines, Primera Air Scandinavia, WestJet, Air Transat, British Airways, Major Airline, Aer Lingus, Air Canada, Lufthansa, Air France, KLM, SWISS
*
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