C$ 283 Find cheap flights from Toronto to London

My new suitcase got busted when I arrived at Toronto , two of the wheels are broken and can no longer be used , I am very disappointed over this situation but the flight and service was awesome .

From what I saw there was no entertainment. Similar to my flight to London, I personally would like the attendants to be more interactive during the flight.

Air Transat left my luggage back in Montreal and it took them 5 DAYS to get it to Venice. Luckily I was still in town, or else their option was to send my luggage back to my house in CANADA. What a joke! Oh, and I had to find a way to go get it at the airport in Venice, they needed 72 hours more to get it to where I was staying.

I was pleasantly surprised. I booked the "club class" which was basically like Domestic First Class. The service was superior. Food was pretty good. Seats and cabin were comfortable. For the price I paid, I was very pleased.

Super unproffesional flight . Flight attendants were unproffesional. I could hear them gossiping about theor boyfriends the whole trip

The connecting flight lay over was 4.00 hours, the gate agent booked me on the next flight which was about to depart at no extra cost.

The ticket price was reasonable, food was okay, not the best. I would use the service again.

Actually the flight was on time. New plane, food was okay but not great.

Old plane, hard seats, 1.30 hours delay, while seating on the plane waiting for departure.

Great boarding. Everything was on time. Plane was a bit old and the crew could have provided better drink service.

Boarding and crew was great. Flight was cold, need layers. Deplaning was hard. We had to take stairs off the plane and I was separated from my travel companion because we were not seated together and they would not let him wait for me to get off so we were forced onto different shuttles.

Check in and boarding was easy, crew was cheerful. Not much to read or do on the plane and our neighboring passengers were talking loudly so we could not sleep. But overall good. Great coffee.

Flyplay is the only way I travel to Europe. Had a 15 hr layover in Iceland. Normally this would suck, but I regret a car and saw the black sand beaches, several waterfalls and sky lagoon. And finished with lamb at cafe Loki.

did not get the seats we had specially paid for

This is a no frills airline. You cant expect much for the price. Low cost flight, clean, nice staff. That's all I need for the price. If you want more, book with another airline and pay more. For Europe trips, PLAY is the ONLY airline I use

Misleading instructions for check in. Although I did virtual check in and was instructed to head to security, once I was at security, they told me to go back to Play ticket counter and get paper tickets. Also, beware that Play doesn’t participate in TSA PreCheck. I didn’t know that, despite entering PreCheck info when I purchased the tickets. I wasted time in the TSA PreCheck line as well. So we had two setbacks at check in.

It's a budget airline, so forewarned is forearmed. Yes, you pay for everything like carry-on, checked baggage, seat selection, but that's becoming the case with major airlines. Bringing your own snacks and entertainment on board is highly recommended. It's no frills, but the crew, the plane and the flight itself was great. If you want pampering go for a larger airline. If you just want to get from A to B in comfort and safety, Play is a great choice.

It is a low cost airline. Staff are courteous. There is no entertainment. Food is purchased.

Upon boarding, the people at the gate were extremely rude, there were no outlets on a 6 hour international flight, there was no entertainment, all food and drink was purchase only (even snacks), and my seat reclining function was fully broken. The only redeeming quality was the flight attendants were extremely nice. This was by far the worst flight I have ever been on in my entire life

I don’t know how international flights can’t have media screens to keep people entertained for the long flight. Ugh.

The crew and the flight was excellent. Captain kept us informed about weather and possibly of turbulence and I appreciated that! The only thing is they didn’t have tv monitors. Other than that, everything was great.

Terrible. Flight in the morning was circling in air for 45 min due to weather then rerouted to a location further than the final destination to refuel. Sat on tarmac for almost 2 hrs to refuel. Flight was originally to land at 9:30am, we arrived at 2pm and then waited another 30 “for an agent”. Then afternoon return flight was delayed again 3 times for weather then cancelled. Auto rebooked was for the next evening! Just miserable.

Boarding was late, but we still made it earlier than scheduled. I still can't understand how a national carrier doesn't offer food or snacks on flights and charge you for them. It's a national carrier of Canada, not some low-cost airline; this shouldn't happen. Friendly crew.

I have never been on an older or dirtier plane.

Late, almost 3 hours late. I have whiplash from how many times our ETA was changed.

First time with air Canada an we had to wait for our plane due to mechanical problems. I besides that it’s not much different than the other airlines. Maybe if I upgrade to premium economy it might be better. But I’d it worth the xtra money layout..? Like to hear that from other customers.

The nicest thing I can say about Air Canada is that they are consistent. Consistent delays plagued our trip. We never had one leg of the journey as scheduled.

very disappointed with Air Canada, flight delay more than 4 hours.

It would’ve been very helpful to have people directing traffic when we got off the plane at the Toronto airport however, the person who appeared to be having that responsibility was sitting on a chair playing on a cell phone instead of doing their job

The seats were very cramped and they kept turning on the lights which made it hard to rest.

Crew had connection details for only 2 other flights and gave less than empathetic guidance.

The staff was amazing, second to none. I wish I would have booked an exit row seat earlier. I'm 6'2 225 ( athletic build). However I've had a double hip replacement and the 10 hour trip with minimal space in economy caused some muscle spasms, even with getting up and walking around. The plane was full, and the staff did check for me. I would definitely fly again based on the service. However if you are a bigger guy and fly economy, please go for the exit row if possible.

Missed our flight to London and we were put on coach seats to Munich.

Seats were terribly uncomfortable! Couldn’t sleep! I paid for good seats when scheduled with Lufthansa, got crappy mid-section seats on Air Canada!

Cancelled flight, that morning! But got us on an Air Canada flight!

No refreshments apart from a bottle of water. No pillows. No entertainment. Flight delayed by 52 minutes.

The seats are much too narrow and the arm rests are hard and awkwardly high, resulting in shoulder cramps. I am an average sized person ( definitely not overweight). The seats are a similar size to car seats with the added discomfort of incorporating hard plastic arm rests, that force average height individuals (I'm 5 ft 7 (f)) to hold their arms uncomfortably for several hours. The seats are much too close to the ones in front and behind making it extremely difficult to allow fellow passengers to get out, especially when the seat in front is declined. The leg room also necessitates knees banging into passengers backs for the entire flight. This used to be a quality airline who now offer mediocre service for premium cost, coupled with charging exorbitant prices for basic needs, like a seat, or luggage. Blatant and unabashed gouging of clients.

Efficient boarding. Good flight but seats were quite uncomfortable considering we'd already been sitting on two flights, total 13 hours or so. Would have liked to have prices on the menu of amenities on the plane. We could have used more water. Restrooms and nonalcoholic beverages at no extra cost, not much else. I realize these were discount tickets, and the airline has to break even, so I can't say we were expecting amenities to be plentiful. Still, it's nice with long flights to discover a few. Very pleasant crew though.

boarding needs to be streamlined load the back of the plane first

Another 35 min delay landing No apology no communication or acknowledgment about this

Was downgraded from Premium Economy to Economy and no indication of any compensation.

We were never contacted that our flight from Glasgow to London was delayed. Got to airport six hours early to find that we were going to miss our connecting flight to BWI. Our flight is scheduled for two days later and they only gave us a voucher for one night hotel. E we’re delayed on the front end too and had to fly to Edinburgh instead of Glasgow arriving six hours and taking a $200 cab!

It took an hour and a half for luggage to be dlivered in London

We were seated in the rear of the plane. Buses arrived to take us to the terminal but there weren’t enough so we waited an hour to leave the plane.

The 7 hour delay in Johannesburg was extremely tiresome, with poor communication at check-in and a sad R120 voucher as compensation. All in all sitting for 10 hours on an airport was pretty bad. At arrival the baggage arrival took 2 hours. All in all, a very, very long trip.

Chicago to London flight was delayed an hour . Boarding process was slow . I missed my connection to New Delhi and My connection from New Delhi to Ranchi. Now come the really outrageous part! There was a flight from London to Bangalore that would have allowed me to reach Ranchi on time. I was about to but ticket from Bangalore to Ranchi when BA agent came back after talking to someone in back office and informed me that she cannot rebook me to London Bangalore flight as Bangalore was TOO FAR fro. Delhi. I waited 8 hr in London airport. I was flying business. Hope this review helps the airline. I was not asking for any money back for my missed flight. Anand Mohan

Bad. Bags are missing, there was no wheel chair assistance provided

LUGGAGE ISSUE - Upon luggage drop off the 4 staff were sharing only one functional POS machine. The contactless transaction asked for PIN, which I provided. In my app it showed 2 transactions automatically: 1 contactless denied and 1 approved after the pin input. However, no receipt came out of the POS. The lady at the baggage drop had me standing by the counter for 10 minutes to wait for the transaction to show up in their system. Which it didn't. So then we proceeded to make another payment using the chip and this time it gave a receipt. Needless to say, now I have to wait for another 7 days before I can claim the first payment back, as I was charged twice. NO ENTERTAINMENT OR FOOD ON THE SHORTER FLIGHT, just the longer one. Meaning - the plane had no screens, and the "food" was a small packet of pretzels. OVERALL GOOD STAFF on both planes.

I love flying British Airways. The process is efficient and the crews are tremendous.

Our flight was delayed and this caused us to miss our connecting flight. During the flight I noticed that BA had already rebooked us for a different flight the next day. Although technically we hadn’t missed our connecting flight yet! We were stuck in London overnight causing us to miss all subsequent plans we had (hotel already booked in NY and a flight home to Chgo)! This cost us over $400 in fees to change everything