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Find Cheap Flights from Toronto to London Gatwick (YTO - LGW)

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Toronto to London Gatwick Flight Information

Avg. Flight Duration 7h 42m
Flights Arrive in London Gatwick
Flights Depart from Toronto
Flight Price C$ 435
Distance 5,726 km
Airlines Icelandair, WOW air, Air Transat, WestJet

Good to Know

Low Season:
November
Best time to beat the crowds
4%
expected price decrease
High Season:
July
Most popular time to fly
17%
expected price increase
Average price:
C$ 661
(avg. price over the last 2 weeks)
Good Deal:
C$ 513
or less (round trip)

When to Book Flights from Toronto to London Gatwick

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for C$ 513 or less.
The cheapest flight from Toronto to London Gatwick was found, on average, 32 days before departure.
Book at least 2 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is November.
Morning departure is around 137% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Toronto to London Gatwick Flights

How long does a flight from Toronto to London Gatwick take?
An average nonstop flight takes 7h 05m, covering a distance of 5726 km.
How many flights are there between Toronto and London Gatwick?
There are 64 (nonstop) flights between Toronto and London Gatwick per week, averaging 9 per day.
Which airlines provide the cheapest flights from Toronto to London Gatwick?
In the past 3 days, the cheapest round-trip tickets were found on Icelandair (C$ 435), WOW air (C$ 442) and Air Transat (C$ 627).
Which airlines fly most frequently between Toronto and London Gatwick?
Emirates (3 times daily), WestJet (2 times daily), Air Transat (2 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Toronto to London Gatwick?
For Toronto to London Gatwick, Sunday is the cheapest day to fly on average and Saturday is the most expensive. Flying from London Gatwick back to Toronto, the best deals are generally found on Tuesday, with Sunday being the most expensive.

Book cheap flights from Toronto to London Gatwick (round-trip)

Airports
Origin
Toronto
C$ 435
only
C$ 435
C$ 775
only
C$ 775
Destination
London
C$ 435
only
C$ 435
Sun, 18 Nov
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 20m
Thu, 29 Nov
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 30m
C$ 435
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,870 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
ARN
KEF
Okay 4.3

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

TXL
KEF
Mediocre 2.0

I bought this ticket which turned out to be a fraud. It had a confirmation number that the airline wouldn’t ticket. I couldn’t board or fly this itinerary. Reported as fraud to my credit card. Beware!

KEF
MSP
Excellent 9.6

There were a lot of old movies in the offerings.

PDX
SEA
Good 7.3

Short flight limited beverage choice, but pleasant underbooked flight.

KEF
MSP
Okay 4.0

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

Sun, 27 Jan
YYZ
Toronto Pearson Intl
LGW
London Gatwick
20h 00m
Sun, 3 Feb
LGW
London Gatwick
YYZ
Toronto Pearson Intl
25h 35m
C$ 442
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Wed, 13 Feb
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 05m
Thu, 21 Feb
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 15m
C$ 627
Trip: 9 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 47 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YYZ
LGW
Good 6.0

Boarding the plane was well organised.

We boarded in time to fly at 10:05pm, however 7 passengers didn't turn up until almost 11pm. We weren't offered any snacks or drinks whilst waiting. Our 7 year old son spent most of this time desperate for the toilet but we weren't allowed. We all just wanted to go to sleep after a long day, I wanted to get to sleep because I faced 4 hours drive home after landing in London. We were served food and drinks at around midnight... I was asleep and was woken by a stewardess shouting "Would you like a drink" (not sure if she was speaking to me - but to be honest on a night flight I expected the aircrew to be a little more tactful). The cabin lights were eventually dimmed at about 1:30 for perhaps a couple of hours, when they were turned back on and we were served a slice of carrot cake for breakfast. The whole trip felt very bizarre, the opposite of the outbound trip where everything felt very special. After landing we retrieved our luggage only to find our cases were badly damaged, we've traveled with the same cases for the last five weeks during which time they have survived without a scratch.

YYZ
LGW
Okay 5.0

I liked the legroom even though we had a regular seat. We sat 2x2 seating and were very pleased. Some staff were nice. The price was a good deal. So it boils down to having mediocre for a bargain or nicer accommodations for more pricey fares. My husband thought it was very good though.

Food was awful. Service for food and drinks took way too long. Why give food 20 minutes before you are giving a beverage? I have always had drink service prior to food. I did not understand this. Breakfast was a piece of "carrot cake" that looked like was picked up from the local jail in Toronto. Really my only complaint. Flight was bumby but not anyone's fault other than Mother Nature. Water in bathroom stopped working halfway through flight. Seats were not comfy as other airlines. My butt got numb somewhere around Greenland.

YYZ
LGW
Mediocre 2.0

My luggage did not arrive on the flight I am greatly indisposed as the hot weather requires frequent change of clothes.

YYZ
LGW
Excellent 9.0

Extra leg room extra luggage priority boarding food

So many of the movies had english subtitles which I didn't appreciate as It was an overnight flight and I was tired after the flight from Vancouver to Toronto and a 4 hour lay over.

YYZ
LGW
Okay 5.3

There was plenty of room in the overhead bins

The flight attendants were very loud throughout the flight. We expected and overnight flight would be calm, quiet, and with lights lowered. It wasn't at all that way. The overhead lights were on the majority of the flight and it seemed like the flight attendants were always making rounds and loudly talking. We expected to sleep but due to all the noise and commotion were not able to do so. Also, the seats are so tiny it is hard to be comfortable on such a long flight.

Tue, 23 Oct
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 10m
Wed, 31 Oct
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 15m
C$ 667
Trip: 9 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 73 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.1
Food
7.2
YYZ
LGW
Excellent 10.0

I was traveling with my 11 month old daughter and everyone went out of their way to assist us and I didn't feel like a burden to them. When she was sleeping on my lap during the flight they even brought me my meal in portions so I didn't have a huge tray to balance over my baby.

Everything was great

YYZ
LGW
Mediocre 2.0

My ticket/reservation was not found by WestJet. I had to buy a new ticket. Flight Network or Emirates screwed up. I will need you and them to reemburse me. Please investigate.

YYZ
LGW
Mediocre 2.0

Neriande (who issued the boarding passes & took checked bags) and her colleague At the check in desk were amazing - actually going behind the scenes to find a gate checked bag that had been wrongly named and was headed for Toronto when we were headed to LONDON GATWICK

Faulty weather radar on a stormy evening cancelled our WestJet PREMIUM ECONOMY flight. After deplaning and waiting for all passengers without checked bags to be rebooked, we eventually were on our way by car from LGA to JFK airport to meet a British Airways ECONOMY flight with only minutes to spare

YYZ
LGW
Mediocre 2.0

Hi. I actually am glad that the company is following up because I was having a hard time finding an email to contact. I actually came to kayak to book my ticket for Friday to go to London however when I got to the airport it says it was for Monday. Because I had to be at London the next day for a wedding i had to buy another ticket for almost 1000. I also couldn’t contact u so I’m emailing now. I didn’t get on the plane for west jet because I am already in London. I also have a screen shot that shows me that my flight details were for Friday however another email shows me that it’s for Monday. Even the workers at th airport were confused and felt strongly bad for me. I would like a full refund as well. Thank you. Please contact back. 416806-6530 or email me at sarapascual@hotmail.ca

YYZ
LGW
Mediocre 2.3

The flight was not cancelled in spite of poor weather

Flight on tarmac for 2 hours after loading passengers no word regularly from pilots or anyone for a long time. Baggage loading and no accountability for huge delays for lost luggage containers? Who is the logistics team? This is not the first time westjet has provided poor service on their international flights. Training if ground staff onsystems is poor. He guest services at tronto openly claimed they did lot know how to operate certain screens for transactions.

Tue, 30 Oct
YYZ
Toronto Pearson Intl
LGW
London Gatwick
23h 35m
Tue, 6 Nov
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 15m
C$ 702
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 25 Nov
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 20m
Fri, 7 Dec
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 30m
C$ 435
Trip: 13 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,870 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
MSP
Excellent 9.6

There were a lot of old movies in the offerings.

ARN
KEF
Okay 4.3

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

KEF
SEA
Excellent 10.0

Always nice to travel with this airline and I will be in the air with them again

KEF
LHR
Okay 4.0

Our plane was broken. Initially they said an hour late and then the time before our flight increased. Because our flight was delayed, I missed I missed an important meeting.

KEF
MSP
Okay 4.0

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

Sun, 9 Dec
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 35m
Sun, 16 Dec
LGW
London Gatwick
YYZ
Toronto Pearson Intl
25h 35m
C$ 459
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

SXF
KEF
Good 6.3

Seats are too small

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Sun, 9 Dec
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 20m
Wed, 16 Jan
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 30m
C$ 435
Trip: 39 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,870 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
TXL
KEF
Mediocre 2.0

I bought this ticket which turned out to be a fraud. It had a confirmation number that the airline wouldn’t ticket. I couldn’t board or fly this itinerary. Reported as fraud to my credit card. Beware!

ARN
KEF
Okay 4.3

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

PDX
SEA
Good 7.3

Short flight limited beverage choice, but pleasant underbooked flight.

KEF
MSP
Excellent 9.6

There were a lot of old movies in the offerings.

KEF
MSP
Okay 4.0

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

Fri, 30 Nov
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 35m
Mon, 10 Dec
LGW
London Gatwick
YYZ
Toronto Pearson Intl
25h 00m
C$ 470
Trip: 11 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

SXF
KEF
Good 6.3

Seats are too small

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

Wed, 6 Feb
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 20m
Wed, 13 Feb
LGW
London Gatwick
YYZ
Toronto Pearson Intl
11h 30m
C$ 450
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,870 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
FRA
KEF
Okay 5.2

Decent leg room

I got hit with a surprise $100+ baggage fee at check-in. Boarding started late, then they just had us go in a cramped, hot room before actually boarding. Flight took off about 45 minutes late.

SEA
KEF
Okay 5.0

Overcrowded, no leg room and staff unwilling to help move two travelers near each other. Did not appreciate the rough demeanor and having to flag down attendants for water when they skipped over our aisle. Would avoid this airline in the future if possible.

PDX
SEA
Good 7.3

Short flight limited beverage choice, but pleasant underbooked flight.

KEF
BOS
Mediocre 2.0

See above.

KEF
LHR
Okay 4.0

Our plane was broken. Initially they said an hour late and then the time before our flight increased. Because our flight was delayed, I missed I missed an important meeting.

Mon, 3 Dec
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 35m
Fri, 7 Dec
LGW
London Gatwick
YYZ
Toronto Pearson Intl
10h 50m
C$ 470
Trip: 5 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

Seats are too small

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

Tue, 2 Apr
YYZ
Toronto Pearson Intl
LGW
London Gatwick
9h 45m
Tue, 9 Apr
LGW
London Gatwick
YYZ
Toronto Pearson Intl
10h 50m
C$ 451
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,870 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
TXL
KEF
Mediocre 2.0

I bought this ticket which turned out to be a fraud. It had a confirmation number that the airline wouldn’t ticket. I couldn’t board or fly this itinerary. Reported as fraud to my credit card. Beware!

KEF
SEA
Excellent 10.0

Always nice to travel with this airline and I will be in the air with them again

PDX
SEA
Good 7.3

Short flight limited beverage choice, but pleasant underbooked flight.

FRA
KEF
Okay 5.2

Decent leg room

I got hit with a surprise $100+ baggage fee at check-in. Boarding started late, then they just had us go in a cramped, hot room before actually boarding. Flight took off about 45 minutes late.

KEF
MSP
Okay 4.0

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

Sat, 2 Mar
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 05m
Sat, 9 Mar
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 15m
C$ 627
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 47 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YYZ
LGW
Mediocre 3.6

Food was misrepresented in the menu to what was served. Staff were not friendly or accommodating. There was no individual air flow or total cabin air flow.

YYZ
LGW
Okay 4.6

Delays Antiquated electronics use procedures Slow onboard service on a red-eye flight

YYZ
LGW
Good 7.0

Comfy seats

See above

YYZ
LGW
Mediocre 3.3

Flight was delayed 12 hours. They didn't offer hotel rooms so we had to sleep on the floor of the airport (hundreds of passengers, including elderly and children). No communication. One person managing multiple delays, so rarely anyone at the desk to answer questions. Appalling.

YYZ
LGW
Mediocre 2.0

My luggage did not arrive on the flight I am greatly indisposed as the hot weather requires frequent change of clothes.

Sat, 16 Feb
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 05m
Sat, 23 Feb
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 15m
C$ 630
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 47 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YYZ
LGW
Mediocre 2.0

No chance to change or reschedule flight. No understanding with a bit of compassion the situation.

YYZ
LGW
Okay 5.0

I liked the legroom even though we had a regular seat. We sat 2x2 seating and were very pleased. Some staff were nice. The price was a good deal. So it boils down to having mediocre for a bargain or nicer accommodations for more pricey fares. My husband thought it was very good though.

Food was awful. Service for food and drinks took way too long. Why give food 20 minutes before you are giving a beverage? I have always had drink service prior to food. I did not understand this. Breakfast was a piece of "carrot cake" that looked like was picked up from the local jail in Toronto. Really my only complaint. Flight was bumby but not anyone's fault other than Mother Nature. Water in bathroom stopped working halfway through flight. Seats were not comfy as other airlines. My butt got numb somewhere around Greenland.

YYZ
LGW
Excellent 9.0

Extra leg room extra luggage priority boarding food

So many of the movies had english subtitles which I didn't appreciate as It was an overnight flight and I was tired after the flight from Vancouver to Toronto and a 4 hour lay over.

YYZ
LGW
Good 6.0

Boarding the plane was well organised.

We boarded in time to fly at 10:05pm, however 7 passengers didn't turn up until almost 11pm. We weren't offered any snacks or drinks whilst waiting. Our 7 year old son spent most of this time desperate for the toilet but we weren't allowed. We all just wanted to go to sleep after a long day, I wanted to get to sleep because I faced 4 hours drive home after landing in London. We were served food and drinks at around midnight... I was asleep and was woken by a stewardess shouting "Would you like a drink" (not sure if she was speaking to me - but to be honest on a night flight I expected the aircrew to be a little more tactful). The cabin lights were eventually dimmed at about 1:30 for perhaps a couple of hours, when they were turned back on and we were served a slice of carrot cake for breakfast. The whole trip felt very bizarre, the opposite of the outbound trip where everything felt very special. After landing we retrieved our luggage only to find our cases were badly damaged, we've traveled with the same cases for the last five weeks during which time they have survived without a scratch.

YYZ
LGW
Mediocre 2.0

My luggage did not arrive on the flight I am greatly indisposed as the hot weather requires frequent change of clothes.

Fri, 29 Mar
YYZ
Toronto Pearson Intl
LGW
London Gatwick
10h 20m
Sat, 13 Apr
LGW
London Gatwick
YYZ
Toronto Pearson Intl
10h 50m
C$ 487
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,870 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
MSP
Okay 4.0

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

KEF
LHR
Okay 4.0

Our plane was broken. Initially they said an hour late and then the time before our flight increased. Because our flight was delayed, I missed I missed an important meeting.

SEA
KEF
Okay 5.0

Overcrowded, no leg room and staff unwilling to help move two travelers near each other. Did not appreciate the rough demeanor and having to flag down attendants for water when they skipped over our aisle. Would avoid this airline in the future if possible.

KEF
BOS
Mediocre 2.0

See above.

FRA
KEF
Okay 5.2

Decent leg room

I got hit with a surprise $100+ baggage fee at check-in. Boarding started late, then they just had us go in a cramped, hot room before actually boarding. Flight took off about 45 minutes late.

Sat, 2 Mar
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 05m
Sat, 9 Mar
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 15m
C$ 630
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 47 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YYZ
LGW
Okay 5.0

I liked the legroom even though we had a regular seat. We sat 2x2 seating and were very pleased. Some staff were nice. The price was a good deal. So it boils down to having mediocre for a bargain or nicer accommodations for more pricey fares. My husband thought it was very good though.

Food was awful. Service for food and drinks took way too long. Why give food 20 minutes before you are giving a beverage? I have always had drink service prior to food. I did not understand this. Breakfast was a piece of "carrot cake" that looked like was picked up from the local jail in Toronto. Really my only complaint. Flight was bumby but not anyone's fault other than Mother Nature. Water in bathroom stopped working halfway through flight. Seats were not comfy as other airlines. My butt got numb somewhere around Greenland.

YYZ
LGW
Good 7.0

Comfy seats

See above

YYZ
LGW
Okay 4.6

Delays Antiquated electronics use procedures Slow onboard service on a red-eye flight

YYZ
LGW
Okay 5.3

There was plenty of room in the overhead bins

The flight attendants were very loud throughout the flight. We expected and overnight flight would be calm, quiet, and with lights lowered. It wasn't at all that way. The overhead lights were on the majority of the flight and it seemed like the flight attendants were always making rounds and loudly talking. We expected to sleep but due to all the noise and commotion were not able to do so. Also, the seats are so tiny it is hard to be comfortable on such a long flight.

YYZ
LGW
Mediocre 2.0

Complete scam . Thought I was booking through kayak and was duplicitously sent to justfly.com which is a complete fraud.

Mon, 4 Feb
YTZ
Toronto Island
LGW
London Gatwick
15h 05m
Mon, 11 Feb
LGW
London Gatwick
YTZ
Toronto Island
32h 40m
C$ 775
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 2 Apr
YYZ
Toronto Pearson Intl
LGW
London Gatwick
9h 45m
Thu, 11 Apr
LGW
London Gatwick
YYZ
Toronto Pearson Intl
10h 50m
C$ 487
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,870 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
TXL
KEF
Mediocre 2.0

I bought this ticket which turned out to be a fraud. It had a confirmation number that the airline wouldn’t ticket. I couldn’t board or fly this itinerary. Reported as fraud to my credit card. Beware!

KEF
MSP
Okay 4.0

I paid extra (another surprise) to select my seat ahead of time. Being a larger guy, I selected a window seat. I didn't realize until we were boarding the plane that they stuck me in a middle seat, and being the first flight was delayed I did not have time to remedy the problem before the connecting flight. The entertainment screen also froze up, but at least one of the crew members was quick to let me know to just restart it.

KEF
LHR
Okay 4.0

Our plane was broken. Initially they said an hour late and then the time before our flight increased. Because our flight was delayed, I missed I missed an important meeting.

KEF
SEA
Okay 4.3

I turned down a faster and cheaper flight because it was going to charge me for checked bags. It was only when I got to the airport that I was notified of the checked bag fee (which was hefty). This was never listed when I purchased these tickets, and I would not have bought from you if I had know this was your plan. I am expecting a refund for what I paid for the two checked bags round trip. If not, I will make it my life's hobby to let everyone know about your companies business practices.

KEF
SEA
Excellent 10.0

Always nice to travel with this airline and I will be in the air with them again

Thu, 14 Feb
YYZ
Toronto Pearson Intl
LGW
London Gatwick
7h 25m
Thu, 21 Feb
LGW
London Gatwick
YYZ
Toronto Pearson Intl
8h 15m
C$ 631
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 47 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YYZ
LGW
Mediocre 2.0

No chance to change or reschedule flight. No understanding with a bit of compassion the situation.

YYZ
LGW
Okay 4.6

Delays Antiquated electronics use procedures Slow onboard service on a red-eye flight

YYZ
LGW
Mediocre 2.0

Complete scam . Thought I was booking through kayak and was duplicitously sent to justfly.com which is a complete fraud.

YYZ
LGW
Mediocre 3.3

Flight was delayed 12 hours. They didn't offer hotel rooms so we had to sleep on the floor of the airport (hundreds of passengers, including elderly and children). No communication. One person managing multiple delays, so rarely anyone at the desk to answer questions. Appalling.

YYZ
LGW
Good 7.0

Comfy seats

See above

Sat, 19 Jan
YTZ
Toronto Island
LGW
London Gatwick
12h 30m
Sat, 26 Jan
LGW
London Gatwick
YTZ
Toronto Island
35h 00m
C$ 776
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
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