Daily cleaning, installation of cabin HEPA filters on flights from Toronto Pearson Airport to London Gatwick Airport
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Emirates, WestJet and Virgin Atlantic have all waived their change and cancellation fees on flights from Toronto Pearson Intl to London Gatwick. Confirm policies on booking site.
An average direct flight takes 7h 00m, covering a distance of 5739 km.
There are 6 (direct) flights between Toronto Pearson Airport and London Gatwick Airport per week, averaging 0 per day.
In the past 3 days, the cheapest one-way tickets were found on Air Transat (C$ 275) and WestJet (C$ 280), and the lowest round-trip tickets have been found on TAP AIR PORTUGAL (C$ 431) and Icelandair (C$ 471).
Emirates flies twice weekly (Wednesday, Friday), WestJet flies twice weekly (Wednesday, Friday), Virgin Atlantic flies twice weekly (Wednesday, Friday).
For Toronto Pearson Airport to London Gatwick Airport, Friday is the cheapest day to fly on average and Sunday is the most expensive. Flying from London Gatwick Airport back to Toronto Pearson Airport, the best deals are generally found on Monday, with Friday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Toronto Pearson Airport to London Gatwick Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to London Gatwick Airport from Toronto Pearson Airport is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to London Gatwick Airport with an airline and back to Toronto Pearson Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to London Gatwick Airport from Toronto Pearson Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Yes.The crew was amazing"
Cons: "To have a variety of foodstuffs especially the soft drinks. Hot Tea wasn't really hot.Just warm."
Pros: "Entertainment, and crew was nice"
Cons: "Seats and food. I had a dietary restriction (no dairy). But instead of giving me poached chicken and boiled potatoes be more creative and put more flavour. It’s lactose free not flavour free"
Pros: "Reliable, high quality service"
Pros: "Food was excellent! And plenty of it"
Cons: "Temperature way too warm"
Cons: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Pros: "Not much"
Cons: "They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline."
Cons: "Boarding. The gates were cheep changing. Poor room between seats."
Cons: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."
Cons: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"
Cons: "Had a layover in Toronto. From Toronto we flew to Istanbul and then Venice. While waiting in line to board in Toronto, I was told my carry-on luggage was too big and needed to be put under. I asked MULTIPLE times where my luggage would be- either Istanbul or Venice (final destination) and EVERY time I asked, I was told my luggage would be waiting for me in Venice. Once we arrived in Istanbul I asked AGAIN if my carry-on luggage was here or if it would be in Venice and I was told it would be in Venice. Once we arrived in Venice, my luggage was nowhere to be found. The lost luggage crew (and 90% of the people in Venice) were completely rude and acted like we were a huge inconvenience for them. (I've heard that many Europeans cannot stand Americans, but we were not being rude or obnoxious at all to anyone- we just wanted a quiet, romantic vacation.) So safe to say that it was an extremely rough start. We were in Venice for the Glass Art Society Conference in Murano and due to my luggage being lost, had missed the first day and a half, therefore wasting hundreds of dollars. Luckily my boyfriend's phone worked in order to spend our first two days of vacation (not to mention the amount of money spent on international calling costs) tracking down my luggage, but again dealt with completely rude people who barely helped us with any answers and even hung up on us multiple times (and I'd like to add that despite my frustration, I made sure that I was not speaking rudely one bit). The best answers we received were from the people at the Istanbul airport who told us that Venice received my luggage hours before I even called Istanbul- which I do not understand why the Venice airport did not tell me this because I spent all day speaking with them. Once I called back the Venice airport to confirm what the Istanbul airport told us, they said (once again rudely) that they called me on my phone but did not answer (which I already told them that my phone did not have any service and to call my boyfriend's phone number). So to sum up: I will never be flying to Venice ever again."
Cons: "The food"
Cons: "Shake all the time,vomited"
Pros: "Excellent crew service & food/beverage offerings"
Pros: "Great to watch live sports. Loading was fine. Food terrible. Staff ok."
Cons: "Istanbul airport is so overpriced, crowded and small."
Pros: "Punctual in terms of reaching destination, all else average."
Cons: "Less leg space, pantry service below expectations."
Pros: "Ahead of time, all the way!"
Pros: "The crew is very nice and try to make the flight experience easier."
Cons: "They lost my luggage, and this is not the first time either"
Pros: "Overall flight is good"
Cons: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."
Pros: "Luggage policy, helpful ground and air crew. Price."
Cons: "IST stoppover, damaged luggages."
Pros: "The services was excellent."
Cons: "Delay around three quarter an hour."
Pros: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Cons: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."
Pros: "Everything was well taken care of."
Cons: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."
Pros: "Comfortable and uneventful flight - just the way it should be!"
Cons: "I was selected to seat near the window before departure dare unfortunately i found my self in the middle of the people, so dissapointed"
Pros: "Everything. Clean plane, cool cologne and lotion in spacious bathroom. Crew was super friendly, helpful and accommodating to us travelers w kids."
Cons: "departure time changed 3 times"
Pros: "Flight was smooth. Staff were helpful and professional."
Pros: "Great food!"
Cons: "The aircraft looks a little old."
Pros: "You guys are blessed and best of all of time"
Cons: "I didn't hate nothing it was the best"
Pros: "Very friendly and willing crew."
Cons: "Sound through headphones could be better. Hope to have free onboard internet one day!!"
Pros: "Crew was very helpful and everything was good"
Cons: "Lost my baby stroller and didn't found when arrived"
Pros: "They put a fabric pad on the seat to make it softer . I'm 6' and was comfortable. They have nice children's toiletry kits. Great entertainment system, tons of movies and shows."
Cons: "If you sit the the second cabin on the 777 they run out of buns and champagne by the time they get to you which is unacceptable for business class and they only finished the meal service 2 and a half hours into a 10:30 pm departure flight which is way too slow. They tried to lie to me that they didn't have champagne but I saw them opening 2 bottle when I went to the front lavatory. Between meal services crew is non existent."
Pros: "not much"
Cons: "hostesses not so courteous"
Pros: "Staff was very good"
Cons: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"
Cons: "It never happened."
Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"
Cons: "Had a nine hours layover and I couldn't even entre the Turkish airlines lounge. The airport in Istanbul also had terrible wifi connection. I would not fly this route again"
Pros: "Stewards, air hostesses, food, entertainment & the toiletries kit"
Cons: "Seat size! Boarding queues"
Pros: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Cons: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"
Pros: "Very helpful and respectfull crew"
Cons: "Boarding started 20 mins after the designated time"
Pros: "Turkish airlines crew & service are excellent especially if you compare it to those of many other airlines."
Cons: "Courtesy of the crew & good old fashion meal service. Also the entertainment on board."
Pros: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Cons: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
Pros: "Food was excellent. Vegetarian meal remembered. Service was good, pleasant crew. Good selection of films."
Cons: "Late depature. Seats not that comfortable. Headphones are really bad quality. Touch screen difficult to use (not very responsive to touch)."
Pros: "Nice crew, clean seats, good food..."
Cons: "TERRIBLE customer service, barely spoke English over the pho ne. Bought the tickets on April 1 and immediately called to make a reservation for my dog. They made the reservation. Couldn't answer regulations for transporting pets, had to dig up rules and regulations online myself. Made a reservation the same day for the dog and they never sent a confirmation. Went to their office at Pearson and they had no clue as well. Two days before the flight they called to tell me my dog can't fly due to unknown reasons and created a MAJOR nightmare. I paid $400 for papers and cage for the dog only. Very very unprofessional and will NEVER fly with Turkish Airlines again!!!"
Pros: "I got such an amazing deal on this flight that I could barely believe how incredible my experience was. Will DEFINITELY fly Turkish Airlines again!!"
Cons: "No problems at all"
Cons: "Flight was cancelled then stood for hours in a line just for a hotel room. Then waited in hotel room till afternoon the next day with no news. Horrible way to handle customers"
Pros: "The food, crew was very nice abd the service in general is great."
Cons: "A little bit the delay"
Pros: "nice but slow in business class"
Pros: "aircraft was new, clean, and with many new amenities that are appreciated - device charging, Internet access. The crew was great."
Cons: "The seats are tough after a few hours of siting. Children screamed throughout the flight. To the crews credit, they recognized the issue, and suggested a move to empty seats. However,there was a screaming and coughing child behind these seats also. Perhaps grouping families to a section would help?"
Pros: "Didn't see much of crew. Food was crazy expensive for what it was."
Cons: "Better food for price, or an option to pre-book a proper meal at time of buying ticket. Plane was cold and no blankets."
Pros: "Crew were very caring. Seats were OK"
Pros: "Boarding was easy, crew was pretty friendly and we reached London an hour early which was brilliant."
Cons: "Maybe let us know in advance that there's no TV's in the plane, or meals. Leg room for someone who's 6'4" is non existent, especially when the person in front of you puts their seat back."
Pros: "Comfort, timing. Customer Service!"
Cons: "Technically problems with lightning on board."
Pros: "i was pretty comfortable being in an aisle seat"
Cons: "didn’t love the lights coming on in the middle of the night"
Pros: "The crew was friendly. The flight was safe."
Cons: "The flight to be on time."
Pros: "Boarding went well. Although it was a full flight, they asked for volunteers to check in hand luggage (free of charge) I did, trying to help. But once I picked up my luggage and got to destination point, I noticed that 2 small items (gifts for family) had been pilfered. Not happy and will not volunteer to help again."
Cons: "No food on plane, no entertainment,( unless you download the app) Above pilfered items"
Pros: "Neriande (who issued the boarding passes & took checked bags) and her colleague At the check in desk were amazing - actually going behind the scenes to find a gate checked bag that had been wrongly named and was headed for Toronto when we were headed to LONDON GATWICK"
Cons: "Faulty weather radar on a stormy evening cancelled our WestJet PREMIUM ECONOMY flight. After deplaning and waiting for all passengers without checked bags to be rebooked, we eventually were on our way by car from LGA to JFK airport to meet a British Airways ECONOMY flight with only minutes to spare"
Pros: "Embarkation staff were helpful"
Cons: "No better than AC Rouge which I deplore"
Pros: "staff on airline great"
Cons: "Lost my luggage hopefully I’ll get that tomorrow. Airline charged me 70 pounds for that. Staff at customer service were not helpful at all."
Pros: "Hi. I actually am glad that the company is following up because I was having a hard time finding an email to contact. I actually came to kayak to book my ticket for Friday to go to London however when I got to the airport it says it was for Monday. Because I had to be at London the next day for a wedding i had to buy another ticket for almost 1000. I also couldn’t contact u so I’m emailing now. I didn’t get on the plane for west jet because I am already in London. I also have a screen shot that shows me that my flight details were for Friday however another email shows me that it’s for Monday. Even the workers at th airport were confused and felt strongly bad for me. I would like a full refund as well. Thank you. Please contact back. 416806-6530 or email me at firstname.lastname@example.org"
Cons: "Our original flight was cancelled due to WestJet reasons (plane was not safe to fly) the following evening the flight was supposed to depart at 7pm we didn’t take off until 10:37 pm causing an arrival of 940AM into London instead of 7:23AM primarily because the crew they chose for this new flight was coming from Montreal so we had to wait for them to arrive."
Cons: "We couldn't take the flight as Westjet could not get us there on time and would not hold the flight ...... see above"
Pros: "The flight was not cancelled in spite of poor weather"
Cons: "Flight on tarmac for 2 hours after loading passengers no word regularly from pilots or anyone for a long time. Baggage loading and no accountability for huge delays for lost luggage containers? Who is the logistics team? This is not the first time westjet has provided poor service on their international flights. Training if ground staff onsystems is poor. He guest services at tronto openly claimed they did lot know how to operate certain screens for transactions."
Pros: "I was traveling with my 11 month old daughter and everyone went out of their way to assist us and I didn't feel like a burden to them. When she was sleeping on my lap during the flight they even brought me my meal in portions so I didn't have a huge tray to balance over my baby."
Cons: "Everything was great"
Pros: "Excellent Flight to London"
Cons: "Typical Econofare - pay piece meal for everything including a checked bag."
Pros: "Free upgrade and gate check!"
Cons: "No checked bags or meals for economy passengers"
Cons: "Pre-ordered meals are costlier than those purchased on board. The crew explains it by saying that they give some extra food just before landing, in lieu of that but what they give is too meagre and its not the customers choice."
Cons: "My ticket/reservation was not found by WestJet. I had to buy a new ticket. Flight Network or Emirates screwed up. I will need you and them to reemburse me. Please investigate."
Pros: "Very cheerful and friendly crew. Made the journey very enjoyable."
Cons: "Too many delays."
Cons: "WestJet offers very few services."
Pros: "The service its good"
Cons: "One baggage did not arrived"
Pros: "Comfort, friendliness and ease of travel with Westjet"
Cons: "Can't think of anything"
Cons: "No TV screens, but there was an alternate"
Pros: "comfortable seats friendly crew"
Cons: "no entertainment system, fee for renting tablet not enough room in overhead no complimentary food or drink service"
Cons: "The media system barely worked."
Pros: "The flight is decently cheap"
Cons: "Everything else is not really pleasant for a long distance travel. I've never felt more uncomfortable in my life during a flight. But i suppose you get what you paid for."
Pros: "Nothing specific"
Cons: "20 Minutes delays for take off and coming late at yUL was a nightmare"
Pros: "I felt comfortable"
Cons: "Hearing announcements weren't clear"
Cons: "No meal on the plane"
Cons: "Food options not much variety"
Pros: "A bit more seat room. I'm a tall guy and was a bit cramp"
Cons: "Everyrhing was great"
Cons: "There is none."
Pros: "Only the boarding was good"
Cons: "My luggage was damaged"
Pros: "Westjet staff and friendliness!"
Cons: "A bit warm On the plane from Toronto to Calgary but packedfkight."
Cons: "Seat space was too tight"
Pros: "There were no issues whatsoever, all went as planned."
Pros: "After our horrendous flight to America with Norwegian (never again!!!) it was refreshing to have some space and the staff was friendly"
Cons: "lnternet was very expensive ($4-5 for 30 minutes, so l did not bother) no entertainment whatsoever, but okay for a budget flight during the night"
Pros: "It was fast, friendly and over all made me impressed."
Pros: "Staff were super friendly and welcoming"
Pros: "Very positive and smooth experience. Love the app and free wine!!!"
Cons: "None that I can think of. I recommend this airline to anyone."
Cons: "You have to download an app to watch movies/tv. There is no food served (transatlantic flight!) unless purchased 48 hours beforehand."
Pros: "Plus seats reasonable price and very comfortable"
Cons: "No lounge access"
Pros: "Please continue this route, we love belize. Only airline flying direct."
Pros: "The staff was amazing !"
Cons: "Nothing earthing was maxing"
Pros: "honestly the best part of the flight was the doughnut from tim hortons that I ate before the flight. Westjet staff were kind and witty as always."
Cons: "Flight spent an hour and a half doing nothing because of "ice on the runway" that could have been removed before the flight took off. Never expect westjet flights to be on time."
Cons: "Not much help at the airport my luggage was lost"
Cons: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"
Cons: "Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great."
Cons: "Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv"
Pros: "There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged."
Cons: "This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect."
Pros: "Crew was pleasant."
Cons: "Very old plane with seatback screens or USB ports for charging."
Pros: "Everything! I never knew Finnair was such a great airline."
Cons: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."
Cons: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."
Pros: "I wish I found somebody to take me around"
Cons: "No complains"
Pros: "Very enjoyable"
Cons: "I have no complaints"
Pros: "The choice of entertainment is huge"
Cons: "The fisical conditions are terrible. Seats so narrow and rows are so close, that you practically pooched into your neighbors, those that behind don't let you to recline your seat as then your seat is in their face. It looks like American Airlines hopes to exchange your reality with virtuality, but our bodies that we are for some reason taking with us on that itinerary - suffer."
Pros: "The staff were exceptional , good food."
Cons: "Not really business class seats."
Pros: "calming environment, finnish style"
Cons: "on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel."
Pros: "Lounge is nice, if busy. Finnair staff offered me a better seat at check in. Seats flatten out and have many features. Tons of convenient items all marimekko - nice pillows, blankets and slippers. Helpful and attentive staff, always check on you but also give you plenty of time to snooze. Nice skin products and omg, clean bathroom. Easy to relax."
Cons: "The Asian vegetarian meal is rice and chickpeas! Was not too bad but also my breakfast was more chickpeas and grilled zucchini. I never requested a "vegetarian breakfast" - feel bad wasting food like this. I sent the veg salad back opted for fruit salad croissant."
Pros: "Clean and comfortable seating"
Cons: "50 minutes delay. Food tasted funny like old leftovers."
Cons: "Almost impossible connection with too many custom checks Lost luggage"
Pros: "Crew were great / free wine !"
Cons: "Crowded and chaotic boarding"
Pros: "The stewardess was really sweet and funny! She was very accomodating even though there was high stress because the flight was late."
Cons: "The flight was 30 minutes late, which made it really hard on a few passengers, myself not included, who had transfers."
Cons: "Completely destroyed our itenerary"
Pros: "Took over an hour to check in. There were at least 300 people in line with one person checking economy in."
Cons: "Late change gate number. Automatic info-terminal can't read my boarding pass. Not possibility enter flight number ( AY6 - only digits, no letters) Please make WiFi low speed free. Please be atention: more than half passengers russian - there no any muvy russian audio or subtitle on TV Don't show fly with short (30min) transfering"
Pros: "Movie choices were good."
Cons: "It was cold and very little leg room. Food was barely warm"
Pros: "Flight was delayed, and I ended up staying in hotel and spending the while next day traveling. It was very unfortunate, I lost 24 hours. But the hotel was nice."
Cons: "the flight was 2 hours delayed."
Pros: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."
Pros: "I liked service very much."
Pros: "This was a very good and on time flight from London to Helsinki. The exit row had lots of legroom."
Cons: "Plane too old for such a long flight"
Cons: "Problem with baggage"
Pros: "the crew were very friendly, well organized. movie selection was great. meals were surprisingly good and plentyful"
Cons: "not enough leg room. and i have to point out that I am a petite 110 lbs, 5'2" woman. as soon as the person in front of me reclined their seat to either sleep or lounge, I had my food tray on my chest and the small tv screen 8 inches away from my nose. Thankfully Im small but the man sitting next to me was rather tall and had to turn into a human pretzel to fit in that seat and space allotted."
Pros: "I had an empty seat beside me on both legs of my flight. This always makes flying more enjoyable. They fed us two meals both directions. There were pillows and blankets for everyone on your seat when you arrived."
Pros: "It was great to have some empty seats and a choice of seats."
Cons: "I have asked repeatedly for the airline to give out the boarding passes and check bags at least three hours before the flight. Between long lines, security checks and a limited amount of time from when we get our boarding passes, one can not enjoy Budapest Airport!"
Pros: "Polite and friendly flight attendants, smooth boarding procedure"
Cons: "Trash everywhere on the plan by mid flight.... Broken tv screen"
Pros: "Punctual and very good service from friendly crew"
Cons: "They don't give you options about what kind of food you prefer like carne / pasta , there is just one menu option. Any kind of snack between the two meals in a 11 hours flight. If you get hungry you will have to buy snacks on board . No legroom"
Pros: "Good airplane, big and clean. Very punctual ."
Cons: "Not food just a very small drink"
Pros: "It was a pleasant flight, easy boarding, crew friendly."
Pros: "Wonderful service and care from crew."
Pros: "Friendly crew and clean plane. I liked the ipads and the drinks. It was pretty quick and easy."
Cons: "Terrible turbulence the entire way and as it was a smaller plane you could feel it for most of the flight. The food was also not very good..."
Pros: "Excellent service - on time, comfortable and great food!"
Cons: "Some staff were a little abrupt, but very efficient and helpful."
Pros: "Did not have the special meal i requested"
Pros: "The staff was very nice and attentive. Boarding was timely and flight landed 30 minutes early."
Cons: "Long flight with no screens on the back of the seats with personal entertainment options. Furthermore, I had a middle seat and my shoulders kept knocking into my neighbors. Worst of all, my seat didn't incline as far as the people on either side of me. Sleeping is already hard on a plane, and this made it way worse...not to mention my knees were jammed into the seat in front of me the whole time."
Cons: "experience was awful. Helen Rowena Boysen"
Pros: "Brilliant direct flight"
Cons: "The cost could be a lot cheaper"
Pros: "Good entertainment. Arrived on time. Unnoticeable smooth landing."
Cons: "OK. For what I paid, I am not expecting much."
Pros: "They were accommodating and helpful, despite being overbooked and busy."
Cons: "We cannot think of one thing they could have done better. They were a very professional crew."
Pros: "The food and entertainment were good."
Cons: "This flight was operated by British Airways. The flight attendants on this flight were very rude and the plane was not as comfortable as the they Finnair plane."
Pros: "British Airways operated this flight and it was a great experience. The seats were cramped, but almost to be expected for an economy service overseas."
Pros: "Flight attendants were grumpy, food was horrible (even for airplane standards), entertainment selection subpar and boarding was confusing (i.e. they was a group "b" and a group "2"- both different? ) received no nice comforts such as eye mask, etc"
Cons: "Boarding was delayed, flight crew was not very friendly, plane was extremely old and uncomfortable. In flight entertainment was not working for me and many other passengers. Food was very bland and took long to be served. Service and flight in general fell very very short of what I expected."
Pros: "It was a new plane."
Cons: "Flight was operated by IBERIA. I had to seat separately from my husband as IBERIA charges $45 for selecting the seat."
Pros: "The crew was amazing!"
Cons: "I can't think of a thing"
Cons: "Everything - Seating is so cramped. Food was even worse than usual airline food. Will never fly Aer Lingus again"
Pros: "Crew and new, spacious aircraft"
Cons: "Nothing in particular."
Cons: "Flight delayed due to late arrival of aeroplane."
Cons: "Forced to board a bus and sit in an empty terminal. Paid for priority boarding but wasn't called for it. Pretty disorganized. Good flight but gate crew needs work."
Cons: "Would have been excellent but it was 30mins late"
Cons: "Lost bags"
Cons: "They lost all my luggage"
Pros: "Generally a smooth experience."
Cons: "The seats are too close together. Charging for drinks is out of character for a good airline. Go back to free non-alcoholic drinks."
Cons: "Should have included meals on flights that are 8hrs."
Pros: "Crew were very friendly and helpful."
Cons: "2 hour delay on an hour flight"
Pros: "All good, excellent crew."
Cons: "After awhile Seats were a little uncomfortable."
Pros: "Quick, on time, professional."
Cons: "Shuttle transfers... I prefer direct to plane boarding."
Pros: "Surprised it was as good as it was having read so much negative news about what British Airways had become"
Pros: "When my flight was cancelled due to weather they got me on to another flight right away and I didn’t miss my connection. However I waited in line for an hour and a half, maybe I was lucky because I was near the beginning of the line. There was only one person for awhile helping re route people."
Pros: "fantastic customer service"
Cons: "wouldve loved to have been left breakfast while i slept"
Pros: "very friendly staff great flight with nice tech made trip fly by"
Pros: "Great service."
Pros: "The service. Excellent"
Cons: "Pay for the food. LOL."
Pros: "Average flight to get you where you want to go. air hostess was helpful."
Cons: "Forgot my luggage in Toronto. This is the second time with aer Lingus in the past 8 month. Had to pay for my seat and baggage on top of ticket price, was unaware."
Pros: "Basic flight to Dublin"
Cons: "Not enough water"
Pros: "Almost everything"
Cons: "The confort of thé seats. Way too tight for a 6 hour flight."
Pros: "Great selection of entertainment."
Cons: "No complimentary free alcoholic drink with your meal on the Aer Lingus Flight."
Cons: "I was fine with a 5 hour delay I was fine with my bags not being on the same flight as me I am not fine with finally receiving my bags 24 hours later soaking wet. Everything it dripping. I still have nothing to change into now and there was no compensation offered whatsoever. Never flying with this airline again."
Cons: "Missed the flight."
Cons: "Being charged $100 each way for checked baggage, no where on my itenerary did it mention that"
Pros: "I flew overnight from Toronto, Canada to Dublin and had a relatively pleasant experience. The food and drink trolleys came by quite quickly and frequently, and the food exceeded my expectations. The crew was friendly, for the most part. Boarding certainly could've been smoother... But overall, I'd fly Aer Lingus again for an overseas trip."
Pros: "Great seats plenty of leg room"
Cons: "The food... Yikes"
Pros: "Friendly crew, clean and comfortable."
Cons: "Luggage control was a bit off, passengers criss crossing trying to find space. I think the crew could have managed that better."
Pros: "Quick boarding"
Cons: "They lost my luggage. I was with my luggage and personal belongings the whole trip. Received my luggage 2days after returning home."
Cons: "they charged me 100 dollars to check a bag - nothing at all about this during my purchase. i am so mad at these guys."
Pros: "Check in, boarding and flight all great"
Pros: "The cabin crew was friendly"
Cons: "The entertainment selections are extremely limited and poor. Food is mediocre and not even comparable to other international Airlines business class standards"
Pros: "the timeliness of the airline in leaving and arriving at the ports, providing meals for the passengers,"
Cons: "breakfast was not given to some of us as the air hostesses said that they ran out of food"
Pros: "Nothing extraordinary about the flight (not necessarily a bad thing). Complimentary refreshments."
Pros: "Fast and efficient crew"
Cons: "A going-through-the-paces flight and incredibly expensive beer and wine."
Cons: "90 minutes stranded on the tarmac with no explanation. Not the way you start a trip. While the fact of being stranded was out of the control of Aer Lingus, communication was not."
Pros: "Quick boarding"
Cons: "Slow crew service couldn't get coffee served beyond first 5-6 rows before landing. Crew just putting in time chatting with each other. Couldn't get boarding pass til morning of flight."
Pros: "Nothing. I flew with West Jet. Their review shall be posted on their forum"
Cons: "The abrupt cancellation"
Pros: "Short flight to London"
Cons: "There was no boarding pass issued for the Lon - Ny trip. Additionally, when we arrived to London, there was no direct transfer from our landing gate to our departure gate forcing us to have to exit and then reenter. There was no ground avail to assist either. Since the dub - Lon flight was delayed, we have 60 min to get a boarding passes / re renter security / & had to run to the flight which was a mile all with a 2 yr old."
Pros: "Good attention to detail without being in your face... very prompt"
Pros: "From the moment I arrived I felt very taken care of. Plenty of seating in lounge, with many of them facing runway. People were friendly and accommodating. Food was average. On aircraft, the staff was outstanding."
Cons: "3.5 hr delay due to mechanical issues. Missed connecting flight."
Pros: "Food excellent, plane staff pleasant. Plane was late."
Cons: "They lost my luggage. The young man at the,AL desk at Frankfort was tude,and dismissive. It is more than 24 hours later now and they have made no contact."
Cons: "------- we were very cold on the plane . ."
Pros: "Have traveled many long haul flights with various airlines in past 6 months. The Aer Lingus food was significantly better than the others. Very tasty."
Cons: "Not enough seating at gate in Dublin and the space needs updating. A complimentary beer or wine with the meals, as provided by other carriers, would be nice."
Pros: "What do you say about that loses you luggage both directions. It isn't reliable so that's it for me with aer Linus."
Pros: "Got in to Boston ahead of schedule, safe and sound"
Cons: "Unable to check in on line 24 hours before the flight . Unable to hear sound on any of the 3 movies I tried."
Cons: "My flight was delayed, I missed my connection flight and now they lost my luggage. Staff are very friendly, but they can't do much to help me. Icelandair is doing OK in handling the situation, but let's see...I am still in an uncertain situation"
Cons: "In general, not good enough for an overnight flight. Our flight was late, we missed our connections which is the primary reason I am complaining"
Pros: "Crew was friendly."
Cons: "I was required to gate check a bag, previously okay to bring on board, and it was lost upon arrival."
Pros: "Free kids meal was nice. Good selection of kids shows."
Cons: "Seating was not as expected due to plane change. Screens did not work on first leg, and screen controlled seat recline & lights."
Pros: "The crew was excellent- courteous and helpful. The outgoing flight was good, but the return flight was quite a disaster. Boarding was disorganized and had to stand for a very long time. Seats were very narrow, and did NOT reline. The seatback entertainment and usb power did NOT work in our section."
Cons: "Better boarding procedure in KEF. Our plane felt like a third-world aircraft with non-working equipment, VERY tight non-reclining seats. A cracker would have been nice on a 6 hour flight."
Pros: "The price was good, the crew was friendly, and the on-line check in process was smooth."
Cons: "Non-functional entertainment consoles..so we could not watch anything, use our reading lights, adjust the temp, or summon staff if we needed to. With a bar in the middle of my foot space, there was no space under my seat for my personal item; No food on an international flight also disappointing."
Cons: "We had a different plane with narrow seats - ok for me but not the person beside me. Nothing but tea or coffee - all food and beverage had to be purchased. My experience. Uncomfortable and hungry."
Pros: "Fly Saga business.... exceptional food and service."
Pros: "Crew was nice"
Cons: "Snacks would have been nice"
Pros: "Nice business class seats, comfortable, quiet"
Cons: "Movie selection could have been larger"
Pros: "Crew was amazing!"
Cons: "A little more air flow in cabin"
Cons: "Definitely not a comfortable flight. And being that it’s an international flight, some free snacks would have been nice."
Pros: "I like that the flight was very comfortable & there was lots of options for entertainment!"
Cons: "Honestly it was probably the best flight I have ever taken!"
Pros: "Crew was really friendly, we had the seats behind first class so we had a ton of legroom. I would definitely fly Iceland air."
Cons: "We had a 5 hour flight and they didnt serve snacks of food. The flight didnt include bags. 2 bags cost $160"
Pros: "Everything Nothing"
Cons: "Very limited food choice."
Pros: "Treated well, staff were kind, met some great people going to Iceland as well"
Cons: "Of course everyone would always love a bit more space - but we understand why we can’t :)"
Cons: "When I booked this flight last March the booking info said 1 free bag. When we got to the airport we were told that we had to pay $94 Can per bag because we had Economy Light class. We had the same issue returning but the cost was $55 US. On top of that Iceland Air changed planes and bumped us from row 10 to 41 - the last row. Bizarrely there is no customer service desk at the Reykjavik Airport - they just give you a little card with the website for customer service. I don't understand how any airline does this! BTW, they blame the third party for the issues! That is you!!!"
Cons: "No food goingacross"
Pros: "My headline says it all. I am a regular user of Icelandair."
Cons: "I never like it when the person in front pushes bac their seat squishing me and putting the screen on the back of their seat too close to my face, but this is true of all sidelined. They should make seats unmovable, or make everyone lie back!!"
Pros: "We didn't crash so that's a bonus."
Cons: "Well first off it was a connector flight from Toronto to Reykjavik to Oslo to Tromso, Norway. The first leg was delayed and then they lost my baggage, which happens, I get it. But then due to the delayed flight and lost baggage I missed my connection to Tromso. Then apparently neither airline can do anything to help me so I lose my entire flight cost because I booked through a third party. So I had to rebook a new flight at a premium cost just to get where I needed to go or risk losing my whole vacation. On top of that the baggage they lost is my backpack...hard to go backpacking across Norway with no backpack. Then they ship the backpack to the wrong airport, incorrectly wrote down my wrong cell number so they couldn't even call me...one cluster f*ck after another."
Pros: "Great selection of movies and tv shows. All other amenities as on Denver to Reyjkavik."
Cons: "Flight attendants not very attentive. Didn’t receive our pre-ordered meal until we asked for it on our descent into London. Finished the sandwich on the taxiway."
Pros: "The seats were very comfortable. Crew was great"
Cons: "No games o the entertainment system"
Pros: "Efficient short connection in Reykjavik. Also the luggage made it to the next flight."
Pros: "This flight was less full so we could spread out more, but it still was not overly comfortable. My boyfriend forgot his phone on our last flight, but the crew was very helpful and got it back for him, which we appreciated very much."
Cons: "It’s just not a comfortable plane."
Cons: "The bag check in process was unorganized. The bag belt was not working and out bags were left outside of the counter. They were not scanned in and did not make the flight even though we arrived at the airport 3 hours before boarding. It is very disappointing to get to Iceland and not have clothing to go explore. We are hopeful the bags will arrive before we leave."
Cons: "I will never fly Icelandair anymore because they don’t provide any free meal for passengers. Even the expensive meal l paid for, taste horrible. I’ve never seen anything like that. Giving meals or snacks are part of passengers comfort."
Cons: "My boarding pass had me in row 9, at boarding they pushed me back to row 34, the last row on the plane. And the flight attendant was a little heavy, couldn't walk passed without bumping me. So much for sleeping."
Cons: "At the airport in Iceland we had to go downstairs after we deplaned and then come back up to check in again. No alternative to stairs was offered."
Pros: "Boarding was good and crew were pleasant"
Cons: "All bathrooms were out on the plane for the final 2 hours. You have to pay for any food you would like."
Pros: "The onboard entertainment was excellent. We are both tall and we offered longer legroom seats at checking! Only good for purchase on board so we are before boarding. We purchased a light snack on the second leg of the trip. It hit the spot. Blankets and pillows were provided."
Cons: "It was all good!"
Pros: "good movies and TV shows to watch"
Cons: "they didn't ever announce when they'd started boarding they boarded everyone at once and had us jammed into a tiny area, standing around for 20 minutes we sat on the tarmac for over an hour we ran out of fuel halfway to the UK we had to make an emergency stop in glasgow, scotland to refuel sat on the tarmac in glasgow for over an hour they never offered us food or drinks, did not give any free offers. the pilot apologized once in scotland, and once on landing. no other apologies or attempts to communicate. absolutely awful experience."
Cons: "The flight was and hour and a half taking off and we almost missed our cruise connection because of it"
Cons: "To whom it may concern, In the last week I have flown Iceland Air three times. In fact had it been up to me, the first time would have been the last. But due to family traveling, our plans were set. So listed below is the detailed description of my horrible travels with your airline as well as all the added expenses it cost me. Due to all of the misshaps with Iceland air I have had in the last couple weeks, I made sure on my returning flight to check in and pick the seats for myself and the family member I was traveling with for my returning flight from Gatwick to Iceland. However when we got the gate, my ticket dinged because they had moved my seat from next to my family to the back of the plane, because they over booked the flight. This has been a disaster only because of this airline. Next time I plan on using British airways, the flight I took with them was amazing and effortless on my part!"
Cons: "Are you serious? I fly to Europe, and the bag doesn't even make it out of Iceland? In fact, dozens of people didn't get their bags? They never put them on the plane? How does this happen? I am in London meeting with clients... and all I have is a sweatsuit. I don't have time to go buy new clothes, so I will look like an idiot in front of my boss and our clients. Thanks a lot Icelandair."
Pros: "It was a nice short flight. The movie selection was good and the crew brought around drinks once we were in the air."
Pros: "This airline has so much going for it!... Pleasant staff, nice touches for overnight flight (bottled water as we entered the plane, pillow, blanket), plenty of legroom, TVs in the seat backs that work perfectly! What a treat!"
Pros: "Even though there was no food provided the overall flight was nice."
Pros: "I liked the in flight movie selection."
Cons: "There were so many things wrong with our flight from Gatwick to NYC. The check in staff were rude and homophobic at check in, forcing my partner and I to separate for check in while we watched heterosexual partners check in together freely. The disabled toilet alarm broke as we descended into NYC and we listened to end-of-the-world death sirens as we were landing. It was not communicates that food was a microtransaction on flight and was so overpriced so we went nearly 13 hours without food because the flights were also delayed on the tarmac. The de-icing tow truck in Iceland was broken down so we were delayed two hours on the layover. On return, both Icelandair gates opened late. During the layover we were kettled in hot container units before 20 min before being bussed to the plane and held for 15 minutes. Then, the icing on the cake was landing back at Gatwick and seeing my brand new luggage I bought on the trip damaged with thr back pocked ripped out along the bottom seam. I will never again ride with these rude, price-gouging, apathetic amateurs."
Pros: "Everyone was very kind and worked efficiently.."
Pros: "Quick, efficieny, comfy and they really treat the kids well."
Cons: "Delayed baggage reclaim at Gatwick and long immigration lines."
Pros: "The price of the business class ticket was good and it allowed a stopover in Iceland at no extra cost."
Cons: "The flight was held for 30 minutes to accommodate another arriving flight, This caused me to rush in London. I flew Saga class, but the crew stayed in the kitchen, did not help to put up luggage, welcome us on board. They gave us a plastic bottle of water. There was no choice on the menu. The tray was put in front of you. There was no drink or snack upon boarding. Other than putting the tray in front of you and collecting it, the flight crew stayed in the kitchen. There was no interaction. There was nothing special about the comfort, entertainment or food. Also I like to see the flight path, but that was not available."
Pros: "Good service."
Cons: "Would have been nice to have a free meal. Flight arrived late at night with most food options closed"
Pros: "Finally getting off of Icelandair for good that day."
Cons: "See above."
Pros: "There were blankets. It was cool enough in cabin"
Cons: "Boarding was very difficult, exit a bus and no order to enter plane, lots of problems with people going in wrong direction and very narrow isle to try and cross paths. Very unorganized. Flight was delayed."
Pros: "Flight left and arrived on time. There were no surprises."
Pros: "Kind flight staff. I'm also 6' 6" and it seemed like there was slightly more leg room in the standard seats. I wouldn't say I was super comfortable but I could still feel my legs after the flight which is saying something."
Pros: "Excellent service and exceptionally clean planes!"
Cons: "never again"
Airlines flying from Toronto Pearson Airport to London Gatwick Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Toronto Pearson Airport to London Gatwick Airport
Masks required on board, masks provided on flights from Toronto Pearson Airport to London Gatwick Airport
Social distancing seating
Middle seats unavailable to book on flights from Toronto Pearson Airport to London Gatwick Airport
Testing for antibodies, testing for symptoms for flights from Toronto Pearson Airport to London Gatwick Airport
Waiving of change fees. Search flexible flights from Toronto Pearson Airport to London Gatwick Airport