Find Cheap Flights from Toronto Pearson Intl to London Heathrow (YYZ - LHR)

As a Kenyan Passport Holder living in Canada on a PR status was denied right to travel to Kenya via LHR transit. WHY ? will you help us with our rights what compensation will help to alleviate the pain

787-9 new aircraft with the total lack of space in economy, my worst transatlantic crossing in thirty years. DVT waiting to happen.

Crew

Customer service.

Entertainment need more movies

Rude staff at the airport. Short overlay did not have enough time to get our bags and checkin again that was ridiculous to have to check in again!

If we're going to be early, have a gate ready.

90 minute delay leaving LAX. Stuck on plane. 30 minuet delay getting to gate after landing at SFO. Stuck on plane again.

Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff.

Everything is good except our lunch as described below.

They ran out of chicken breast in our lunch packages, so the stewardess went back to get it. After 10 minutes she still did not show up, we turned on the help light, and still no one came. Finally she passed by and we reminded her the 2 chicken breast lunch packs, she said : "Sorry, I've forgotten about them" and ran back to get them for us.

Very poor explanation with fare type even contain some level of fraud

Efficient, not too uncomfortable. I would fly them again.

Food - not enough choices and very little that could be a "meal." I was on a long flight from Europe, was very hungry and wanted a real meal. Also, on European flights, you would think SOME offerings would be included (but they were not!).

The seats were very comfortable. Crew was great

No games o the entertainment system

The seats reclined, movie selection was good, unfortunately the food and beverages costs extra.

The plane was full so it was difficult to get our seats changed. Unfortunately there was a couple that was late which delayed our plane. But the crew was informative and we arrived close to the original time.

There was a USB port to charge my devicw

The service was minimal, they only offered water when you got on the plain and once at the end of the flight.

There was a wide selection of movies and TV shows.

I ordered the chicken salad for the small meal that we had, but I didn't care for it and didn't eat much except the roll. The boarding instructions were difficult to hear and the business class passengers were checked into a very small area between the lobby and the jetway where we had to wait to make sure the plane was ready for boarding. I'm 5'2" tall. The seats were roomy and comfortable, but I was unable to reach the footrests and the seat didn't recline very far.

The beet salad and the bouillabaisse were both excellent. The flight attendants were attentive and helpful. Wide selection of entertainment choices.

Our connection from Zurich arrived as boarding had begun in Reykjavik. When we arrived at the gate, it looked like business class had already been called, so there was HUGE mob gathered about the gate including small children. An employee worked her way through the crowd randomly checking passports and marking boarding passes. Eventually we made it onto the shuttle which drove us out to the plane. I wouldn't like to fly Icelandair overnight because I wouldn't be able to sleep at all in the business class seats since they don't recline that much.

Very poor explanation with fare type even contain some level of fraud

Nothing

Our flight was delayed by 16 hours. We lost a whole day of sightseeing. We had tickets that we unable to use. Had to spend the night in a dumpy hotel. Ended up getting sick because of the all the stress. Several reasons were given for the delay but always different. I contact Air Canada to see if there was any compensation for the inconvenience. They have not replied in 2 months. The worst part was the rude and insensitive remarks by the inflight crew. Hope to never fly on Air Canada again

The ticket was not valid...had to buy a new ticket

Seats are uncomfortable. I pre ordered vegetarian meal, but I guess they did not bother.

Excellent value for Economy flight

Boarding was very quick

Non-alcoholic drinks should be free on the flight.

Not a lot

Flew Aer Lingus twice during our trip and not impressed. Disorganized, late, confusing check in to the point we almost couldn’t check in, and very rude staff from check in to air hostess. Ryan air was better

Pretty good flight for a good price.

It would be so nice to have tea and/or coffee served before landing. oming in at 5am or 1am North America time is difficult and if you have to travel more that day a cup of coffee or tea sure would help. Serving tea and coffee at ten pm after serving dinner isnt good if you want to sleep..just keep it warm and serve it before we land.

Great new seats

There was a wide selection of movies and TV shows.

I ordered the chicken salad for the small meal that we had, but I didn't care for it and didn't eat much except the roll. The boarding instructions were difficult to hear and the business class passengers were checked into a very small area between the lobby and the jetway where we had to wait to make sure the plane was ready for boarding. I'm 5'2" tall. The seats were roomy and comfortable, but I was unable to reach the footrests and the seat didn't recline very far.

There was no indication when I made the reservation that there were 2 types of economy fare. I had to pay 86 Euro extra per checked in case.

The seats were very comfortable. Crew was great

No games o the entertainment system

The planes are really comfortable and I like the Aurora lights in the deck heads. Good movies. Nice free water.

The queue for bag drop was massive! There were so many people around that it was hard to get in the right queue and not much direction. I spent over 90 mins waiting to drop my bag and then had to sprint through the airport to get my flight. Thankfully the rest of the airport is very efficient.

Chaotic boarding. Little leg room

The ticket was not valid...had to buy a new ticket

Nothing

No food options they were out of food. Crew never helped a bit when I asked for water. Landing was very scary. Delayed for nonsense reason and missed the next flight. Rebooking next flight after 10 hours they didn’t even provide any comfort other than 10 euro vauchar.

everything

few movies

Seats are uncomfortable. I pre ordered vegetarian meal, but I guess they did not bother.

Nothing

Our flight was delayed by 16 hours. We lost a whole day of sightseeing. We had tickets that we unable to use. Had to spend the night in a dumpy hotel. Ended up getting sick because of the all the stress. Several reasons were given for the delay but always different. I contact Air Canada to see if there was any compensation for the inconvenience. They have not replied in 2 months. The worst part was the rude and insensitive remarks by the inflight crew. Hope to never fly on Air Canada again

everything

few movies

Nothing

No food options they were out of food. Crew never helped a bit when I asked for water. Landing was very scary. Delayed for nonsense reason and missed the next flight. Rebooking next flight after 10 hours they didn’t even provide any comfort other than 10 euro vauchar.

I was fine with a 5 hour delay I was fine with my bags not being on the same flight as me I am not fine with finally receiving my bags 24 hours later soaking wet. Everything it dripping. I still have nothing to change into now and there was no compensation offered whatsoever. Never flying with this airline again.

They were able to accommodate our seat requests at the gate. Like the ability to watch fairly new movies for free.

Seat could use a little more cushion. Butt was sore at the end of the flight.

Pretty good flight for a good price.

It would be so nice to have tea and/or coffee served before landing. oming in at 5am or 1am North America time is difficult and if you have to travel more that day a cup of coffee or tea sure would help. Serving tea and coffee at ten pm after serving dinner isnt good if you want to sleep..just keep it warm and serve it before we land.

Very good Organisation at the Dublin Airport

No snack - expensive baggage-fee