clean modern rooms, excellent service
Proximity to the airport was just what we needed before an early morning flight. Very friendly staff, a comfortable welcoming room and the choice of 3 eating places within the hotel made for a very pleasant stay.
Nothing worth putting into words.
This was a very short stay, got in about 9pm and left at 6am. It was perfectly serviceable and comparably priced hotel. Comfortable beds, quiet, average breakfast buffet.
My only complaint is that the website doesnt make it clear how far away from the majority of the airport it is. Heathrow is a *giant* airport. If youre not used to these or you've never been to LHR, plan extra time & expect to walk much more than you'd expect. I was traveling with my elderly father & booked this hotel because it was "close and convenient" and he didnt want to take the tube to a hotel. We came in via Terminal 3, and it was a good 30 minute hike (inc inter-airport shuttle). We didnt realize you could call for a cart from Terminal 4 to the hotel lobby & my dad had a lot of trouble walking the distance. The clerk at the hotel told us to plan 30-45 minutes to walk back to Term 3 in the morning, or 10 minutes via cab (20 pounds for a cab, 10 for an uber). The sad thing was, I specifically confirmed the hotel I had originally planned was only a 30 minute tube ride and 3 minute walk away from the stop, so joke was on my dad. Also, room service is quite expensive (which may be the case with all Hiltons or London hotels). Worked out to be about $60 for 2 hamburgers/fries and a cokes.
The front desk staff was incredible and accommodating to all of our needs. Rooms were very nice and everything worked perfectly well, very convenient it is right next to Heathrow.
Room wouldn't get warm. Bed hard as a rock. Shower gets water all over bathroom floor - no shower curtain, just some useless glass that covered about 1/3 of opening. Parking too expensive. Will never recommend this hotel or ever stay there again. Two thumbs down Hilton!
Bets place by LHR
Convienience for early departure and easy walk to the Heatheow Express. Very clean, modern and comfortable.
Airport hotel? Sort of...
Very impressed by the staff, who did everything to make my stay a pleasant one. Outstanding breakfast.
The Heathrow Hilton advertises itself as being on the airport campus. Well, only just: and after a long walk from terminal 2 to terminal 3 to take the Heathrow Express to terminal 4, followed by another long walk to the hotel, one might be forgiven for wondering if an off-campus hotel might not have been easier and more convenient to reach. It took me at least a half hour, bags in hand, to stagger from the Customs Hall to the hotel. Be aware!
My room needed updating
Location and breakfast
Room was in serious need of updating Kind of disappointing for Hilton. I was informed that some sections of the hotel have been renovated. Overall I'll rather pay a little extra and stay at the sofitel in Terminal 5.
The room was clean and like most other airport hotels.
The hotel is located a long ways from the international terminal which in itself isn't bad. The only way to get to the hotel though is to take a 14 dollar (round trip) bus from the terminal to the hotel. The bus only takes British pounds and doesn't take a credit card. This is the only major airport I think I've ever been to without hotel courtesy shuttles. Very disappointed with my 45 minute, 14 dollar commute to a hotel that's advertised as an airport hotel. The hotel also charges 20 dollars a day for internet. It's hard to believe the Motel 6 doesn't charge for internet and places like the Hilton still do.
Great staff, thorough and attentive. Very good if flying out of T4.
We were given a newly refurbished room. The food in the two restaurants we dined was great. We did not dine at the Oriental restaurants.
Everything a bit pricey. Listed as having an airport shuttle, however that is only to terminal 5. You must walk a long distance and take a train to get to other terminals. Hotel Shouldn't be listed as having a shuttle.
Superbly connected to Heathrow Airport’s Terminal 4 via a covered walkway and terminals 2,3 & 5 can be accessed easily. Hilton London Heathrow Airport offers 398 guest rooms, executive rooms, and suites with excellent links to the capital and convenient air connections to the UK, Europe and beyond. At Hilton London Heathrow Airport there are 15 refurbished meeting rooms for up to 300 guests and a business centre. You can also find a fitness centre, health club, indoor pool, steam room and a sauna. The hotel offers 3 restaurants with varied menus, including Asian cuisine in Zen Oriental, Italian dishes and views over the pool terrace at Aromi, and informal dining at Oscar's. Whether staying for business or leisure, Hilton Heathrow Airport Terminal 4 is the perfect location for a great stay.
Based on 4,525 reviews
Value for money
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