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Cons: "Nothing"

Cons: "baggage tag system at CDG Pairs was lame"

Cons: "The airplane is small... the seats are very small."

Pros: "Great job overall."

Cons: "Wonderful service in Premium."

Pros: "Boarding was fast."

Pros: "Airplane was comfortable."
Cons: "4.5 hr delay in Hong Kong airport."

Cons: "It was all good."

Cons: "More water and a tv like air Canada"

Cons: "Seats too narrow"

Cons: "Choosing my seats without paying extra."

Pros: "NA"
Cons: "NA"

Cons: "Late by 2hrs"

Pros: "Empty plane"

Pros: "Quiet and comfortable"

Cons: "Crew not so friendly"

Pros: "Food vouchers in Calgary for the 6 hour flight delay due to WesJet computer issues on Toronto plane. $100 credit Bag pick up Minmico at WS Care Centre tried hard to arrange a seat on an earlier flight due to my inquiry; let me call home twice on her phone to advise husband of flight changes. She tried to organize my bag to be put on the earlier flight at the last minute although she was unsuccessful."
Cons: "Passengers are crammed into small seats."

Pros: "Quick"
Cons: "A little cold"

Pros: "The luggage was taken good care of"
Cons: "There wasn’t any complimentary gluten free snacks :3"

Cons: "Boarding process complicated, bad smells in cabin"

Pros: "Complimentary drinks"

Pros: "In the flight there was a crew member she was not polite ...As I want to use washroom urgently & I was not very much familiar where is washroom I asked her three times she did not reply back...Just walk away...if she does not understand me, she cam say pardon me...but she just left"
Cons: "Everything else was good...great help from Abbotsford staff...I really appreciate that"

Pros: "Smiling faces and humor from the crews."
Cons: "None."

Pros: "friendly"
Cons: "unfair airport taxes...we really get screwed by our government"

Pros: "Staff was good"

Cons: "Small plane but I know it’s supply and demand"

Pros: "Price reasonable Convenient to fly to abb rather than Vanc"
Cons: "No wifi Snacks poor Smaller plane, trip took longer"

Pros: "On time"
Cons: "Nothing"

Pros: "Helpful polite staff. Many great movies and tv shows to select from."
Cons: "Trying to sleep in an uncomfortable, small, non reclining seat."

Cons: "Seated @ the back & disembarking at the back door. Quick, easy on a bright sunshine day."

Cons: "No access to free WiFi."

Pros: "Friendly WestJet Staff."
Cons: "Long hike to the plane but the price of airport expansion."

Pros: "Everyone was kind and helpful. Keep up the good work."
Cons: "Trip was too short."

Cons: "."

Cons: "i ordered food but it wasnt provided. i havent checked to see if money was withdrawn from my account. i also would have prefered to have westjet connect. there is better selection and i could use my bluetooth headphones"

Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"

Pros: "Quick unload"
Cons: "Big delay"

Pros: "Always a good experience travelling with west jet"

Cons: "I was really tired. Long line getting into the USA section. Argh. Let's just say I was grumpy and wanted to get home. Staff wss really nice."

Pros: "Everthing"
Cons: "Nothing"

Pros: "Service was great. Seats seemed to have shrunk. I sat in a middle seat. Hmm."

Cons: "So far better than most of the US airline."

Pros: "We got some extra help in the airport :). Thanx"

Cons: "Having to pay to watch a movie and ear plugs"

Pros: "Fast efficient service for check in with bags"

Cons: "Plane needs to be upgraded, don't charge for meals or baggage"

Pros: "the price"
Cons: "they left late"

Pros: "Lots of leg room, definitely love the new planes...lol... polite, friendly, fun, flight attendants."

Cons: "One can get free beer or wine but no tomato juice?"

Cons: "Seat cushions"

Cons: "First plane was newer, 2nd plane was older."

Pros: "Good service and no delays"

Pros: "Price"
Cons: "Connection time in Vancouver is horrible and international transfer process is awful Especially with small children"

Cons: "2,5 hours delayed. Econ seats are tiny with zero legroom."

Pros: "Fairly new plane... new and much improved entertainment system..."

Cons: "Freezing in the cabin that morning."

Cons: "left 40 minutes late"

Pros: "I got home"
Cons: "Made the connection (no luggage) as signified in the SMS notice of a delayed departure but they had given preferred seat to stand by. No problem just another 90 minutes after a previous 3 hour delay out of Calgary. Not impressed!"

Pros: "The service"
Cons: "Nothing so far, thanks."

Cons: "JustFly did not release my coupon to Lufthansa or Air Canada, and so I was nearly prevented from flying."

Pros: "Plenty of space. Attentive crew. Food was acceptable."
Cons: "Nothing"

Pros: "I appreciated for free Molson Canadian."

Pros: "Nice staff"
Cons: "Uncomfortable chairs"

Cons: "The connection"

Pros: "Great gluten free meal. Calling ahead of time to order was well worth it."

Pros: "Nice plane."
Cons: "WAY too hot."

Pros: "Great service"

Cons: "We had no tv couldn't charg my cell no one told as y it wasn't working"

Pros: "I had a wonderful service. The airline changed flight for me when my scheduled flight delayed. So I could arrive in Vancouver on time. Thanks."

Pros: "I didn't fly from Calgary to Vancouver."

Pros: "Quick easy flight"
Cons: "Asked flight attendant to fill up sons water bottle as we had to empty it before we went through security and I forgot to refill it. Flight attendant was very rude and made a big deal out of having to fill it. Just felt her reaction was over board and quite uncalled for."

Pros: "Got home safe"
Cons: "Meal -"

Cons: "To small of plane."

Pros: "No issues with flight. Went as expected."
Cons: "Online checkin the night before the flight. The Web app has some major problems. Entering/selection of dates did not work well. Took much trial and error to get data entered/selected."

Pros: "seat beverage flight service time"
Cons: "Not noisy kids control It can not rest during the flight"

Pros: "Meh."
Cons: "Video display didn't accept touch input so didn't work at all."

Pros: "It was good experience."
Cons: "Snacks could be improved."

Pros: "Airlines keep the cabin too cold. On the domestic of the travel leg blankets were for additional pay which is crazy - I understand about meals, but blankets are required only because the conditions offered by the airline are uncomfortable. One luggage was lost, but that is now almost part of travel."

Pros: "Different announcements for boarding occurred almost simultaneously, making it hard to understand what was being said."

Cons: "waiting times"

Pros: "Everything about the flight went very smoothly. The take off was right on time the boarding was quick and efficient and all the workers on the plane were very kind."
Cons: "Only thing I had a issue with was my headphone jack was a little loose so I had to hold the headphones in a certain spot so I could hear all the audio."

Cons: "Lost my bag, I had to wait an hour and a half and missed a meeting."

Pros: "Comfort of seats and spaciousness of the plane"
Cons: "Agent off loaded me and only me from return flight with zero reason. Second flight I was put on was delayed 2 hours. Sat for 5 hours in the airport for a 1 hour domestic flight. Customer service was terrible. Emailed Air Canada 4 days ago and have yet to recover any response."

Pros: "friendly prompt service, comfortable seats - free tv and movies"
Cons: "had to circle for about an hour before we were able to land due to a storm but that wasn't the crews fault - just bad luck"

Pros: "The flight attendant in Business class was absolutely fantastic. Very friendly, attentive, and fun. She made the trip special."
Cons: "Business were regular seats, but for such a small plane I understand."

Pros: "good"

Cons: "Why is it that Air Canada is the only airline that makes you take off your earphones during take off and landing? Are they stuck back in the 1950's?!"

Cons: "The biggest problem was a late arrival resulting in missing the gate and need to wait a hour on the taxiway until a gate cleard."

Pros: "Nice staff. Comfortable"
Cons: "Return flight delayed. No Reason given"

Cons: "Much too cold, kept me from sleeping"

Pros: "There were some pretty recent movies and some older ones that I remember watching when I was younger. Both options were good."
Cons: "Despite there being both new and older movies, there seemed to be a limited number of movies and shows. I feel like there could have been more, but it might be just me."

Cons: "The ticketing/gate staff in Calgary are some of the rudest I've ever encountered."

Cons: "the airline was not helpful with accommodating pregnant wife. Rude. Won't fly with them again."

Pros: "On time"
Cons: "Service. Rude workers"

Pros: "Price"
Cons: "I booked a seat to be seated right next to SO. However, upon check-in, they changed the seat without telling me. Fortunately, we were able to exchange seat to be seated together."

Pros: "Although I had to fast forward to get to the end of the movie I did enjoy it."

Cons: "Delayed, emergency landing, 3 hrs late arrival"

Cons: "Dirty cabin. Bad drinking water."

Pros: "The stewards and stewardess were friendly, helpful and knowledgeable. I was also very comfortable. The airplane was clean."

Pros: "Air hostess’ were really nice"
Cons: "No snacks offered"

Pros: "The flight was without a hitch. One of the washroom in the plane was out of service but it was a non-issue. My vegetarian meal was the same from my departure flight but still ok. The mac and cheese for kids meal was also not bad. Entertainment was also good. There were a lot of choices for all ages."
Cons: "We waited for a few minutes at the corridor for the shuttle to take us to the plane. Maybe there was only 1 shuttle instead of 2 to take the passengers."

Pros: "getting off flight they didn't tell me at gate checkin that I needed a specific tag to receive my double stroller at the gate upon arrival to yyz. so I arrived with my twins and all our stuff to have to carry one of them and deal with all kinds of trouble until we wereat luggage pickup. HORRIBLE"
Cons: "when gate checking strollers be more clear - I was travelling alone with twin 4 year olds ... to have to carry all the carry on luggage and deal with kids who are tired having the stroller after the flight at the gate would have been extra helpful which w=is what I had intended"

Cons: "To have known that you had to do security twice without leaving the boarding area."

Pros: "The international flights are great. Domestic flight was terrible."
Cons: "The extra cost for luggage is excessive. It was $70 per bag Canadian going there and coming back it jumped to €60 per bag. Buyer beware they charge extra for everything! Domestic flights are mildly better than taking the bus. No inflight entertainment...you need to download the app and content too."

Cons: "Newer aircraft"

Pros: "Flight arrived early, was uneventful with great helpful cabin staff. I did not eat so can’t rate the food, and there is no inflight wifi or screens so that is not applicable in rating my trip. Excellent short hop on a shiny new aircraft, with pretty tight seating."

Cons: "We boarded late and arrived late."

Pros: "Boarding was almost on time. Crew was good."
Cons: "Why did I pay additional $200 dollars to check 1 bag? $70 Canadian there, $50 pounds back (converted to $100 on my bank app.) Ridiculous won't be flying this airline again. Food was terrible - didn't eat. The crew didn't turn off the plane lights to MCR overnight flight, didn't sleep even 1 minute."

Pros: "The crew service was polite and efficient. As I have long legs, the distance between seats means I can't move around much."
Cons: "Travelling in economy class means the food is okay but not great. It used to be better a few years ago before the intense competition between airlines for passengers."

Pros: "Boarding arrangements."
Cons: "Foods."

Cons: "The only thing Air Transat could do better is punctuality. They do everything else very well and then spoil it with late arrivals and departures."

Pros: "It is already bad to travel overnight. When flight is late, that makes it really bad"

Pros: "There was not much to like... we boarded quickly that was about it."
Cons: "For starters, they should offer water and juice on all flights. On my outbound trip they only offered water and it took them a long time to offer the water. Also, on my inbound trip they turned on the lights after take off and had them on for a while. Seats are also SMALL."

Pros: "It’s hard to write a review when flight was supposed to leave at 6:30 and didn’t until midnight, but due to weather. It was frustrating for all but staff and pilot kept us informed at all times so that was appreciated. There wasn’t much to do but to wait out the weather."
Cons: "For the weather to be better and to have left on time - but obviously that is out of everyone’s control."

Pros: "Nothing"
Cons: "Everything. Really tight seats, sloppy entertainment, terrible food, decent staff. Door malfunctioned so bad to stay on the plane longer, almost missing the connector."

Pros: "Flight was quiet and uneventful. Kudos to the pilots."
Cons: "Our flight from YEG to YYZ was delayed by over an hour. Normally this wouldn't bother us, as we did not have a chance to get flight, however, we felt we were deceived and lied to by Air Transat at the gate. Specifically, the staff at the gate indicated that our flight would be delayed "intentionally" according to airline policy, to take advantage of favourable tailwinds to get the flight to YYZ on time. This explanation maked no sense, and was unfounded from a cursory Google search. When we finally boarded an hour later, the captain on the flight indicated that the plane was actually LATE arriving to YEG from a previous flight. I'm not expecting any specific reimbursement for the inconveniences to us or our family picking us up, but we and other customers should NEVER be decieved. If the flight is late, tell us, and indicate whether connecting flights (for those that have them) will be withheld or not or to make appropriate arrangements if otherwise not possible."

Pros: "It left fairly promptly. Service was efficient. The seat was comfortable."

Pros: "Food and drinks"
Cons: "There were no personal TVs and the small TV in the overhead was hard to see and only played 1 movie. The seats were really small and space was tight."

Pros: "The staff were very helpful and the flights were comfortable."
Cons: "The food was catastrophic, just mush."

Cons: "I did not like that economy pax are limited to 1 checked in luggag. I think 2 in more ideal especially for an international flight."

Pros: "Reliability and flights departed and arrived as scheduled"

Pros: "Most areas were OK.."
Cons: "They have no control over babies crying but it was quite annoying. The left armrest was broken."

Pros: "Great video system."
Cons: "Seats and legroom are insufficient."

Pros: "The staff, the entertainment."
Cons: "Nothing"

Cons: "The washrooms were a disaster"

Pros: "On time,I could charge my mobile"
Cons: "The curser of the smart screen was hard to use"

Pros: "Flying with Air Transat is pretty painless and stress-free. Check-in is quick and the service onboard is quite good."
Cons: "I wish ther were more meal options."

Pros: "Timeliness. Took off and arrived early. Wonderful bonus."
Cons: "Expensive soggy sandwiches. Cramped seating. One small glass of warm water to drink on a long flight."

Pros: "Nothing"
Cons: "Flight was over 2 hours late. No explanation. No room in seats. Missed my connection which added 3 hours to trip."

Pros: "Staff were professionnel, the plane clean and confort were good"
Cons: "The flight was 2 hours late"

Pros: "Excellent baggage drop off and boarding in London. A surprise, quite pleasant meal. Good film choices. What's not to like?"
Cons: "One bathroom down meant the others were overworked."

Pros: "The crew was nice and friendly."
Cons: "County check-in online and delayed 1.5 hours"

Cons: "Flight was 3 hours delayed"

Cons: "Antiquated electronics use procedures"

Pros: "Stewardesses were great..... Very Helpful"
Cons: "Plane was dated ..... Bathrooms not clean."

Pros: "Helpful and friendly attendants."
Cons: "Cabin was too cold."

Pros: "Good variety of food and snacks-and free! Long flight with good leg room. Only issue was strike that was taking place that prevented us from disembarking immediately."

Pros: "We paid extra for the options plus on this flight, which meant that we were able to choose our seats, we were given snacks, bottles of wine with our meal, blankets, pillows, face masks and headphones. Everyone else had to pay for these items on flight (if they wanted them). As a result we felt like royalty."
Cons: "Unfortunately you can never escape the family with the screaming baby..."

Pros: "The flights were efficient and streamlined. There was very little waiting and no luggage issues."
Cons: "The flight attendants were not pleasant or helpful. They were rude for no reason to the passengers."

Pros: "I upgraded. What a difference!! First time travelling by Air Transat but hopefully not my last!! Great experience from start to finish."
Cons: "No complaints. Everything was great! Wish we could give more than 5 stars to some of the categories. The crew were amazing!!"

Pros: "Comfortable seating, good entertainment selection available and drink provided on short flight."
Cons: "Delay and disorganization at airport left passengers frustrated with at least 3 changes to gate prior to departure. Added to this was the incorrect announcement on P.A. System at 6:55pm a change of gate to leave at original time (7pm), only to have a stampede of passengers arrive at newly assigned gate to have no airline representative there and soon a new/revised departure time of 21:05 instead. Hopefully, those clients with international connections were able to make it, but I suspect that several had their plans changed with this > 2 hour delay."

Pros: "20min early and excellent crew"
Cons: "Wifi entertainment went offline 30mins and and never restored. So no movies"

Pros: "Absolutely terrible experience"

Pros: "Good flight in general!"
Cons: "AirTransat B737's require you to download their App B to enjoy entertainment before the flight. This is what they tell you. What they do NOT tell you is that you need to download the things you want to see during the flight BEFORE the flight as well..."

Cons: "Boarding was a little challenging but that was more a function of updating and construction at Faro airport."

Pros: "U. Guys do a GOOD JOB GREAT CUDTOMER SERVICE"

Pros: "Crew were very friendly and helpful. Enjoyed that the plan was not full and you had room to move."

Pros: "They asked me to check in my cabin lugguage for free. :) everything was great - great price, great connectivity."

Cons: "Possibly the tightest pitch of any airline seats that I've ever flown on. I'm short but I felt cramped, so I'm sure the 182 meter man next to me was really suffering."