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Pros: "Not one of my good experiences with Delta. Two hours delay in the flight"
Cons: "Information on the flight delay as communication was. at least very poor. Also A 220 was ok but First Class was so so"

Pros: "The crew was lovely and friendly, very pleasant to fly with."
Cons: "Not a fan that I was seated between 2 men I did not know which made me uncomfortable enough that I couldn't sleep at all during my red eye."

Pros: "Very punctual! We arrived on the exactly time as estimated."
Cons: "Very poor snack options"

Cons: "Bag drop agent was not helpful."

Pros: "There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great."
Cons: "The boarding situation is odd and less organized or structured than any of the other airlines I've flown with."

Pros: "Clean first class seat."
Cons: "My connecting flight, and the the flight not being delayed the night before."

Cons: "Equipment used has seen better days. Seemed to have difficulty starting engines and aircraft had loud squealing hydraulic pump noises not typically encountered when flying the 717. A little disconcerting."

Cons: "Everything was great"

Pros: "Got to Houston on time"
Cons: "WiFi that I paid for on Delta didn't work, flight was delayed at take off due to waiting for restroom supplies; lead flight attendant had a major accent and was difficult to understand. She also stated to keep my mother's walker outside the plane when entering the plane"

Pros: "United Airlines culturally has a very big issue. The crews are not friendly and the seating is awful."

Pros: "Yes"
Cons: "It was well executed flight"

Cons: "Wifi was not working"

Cons: "Crew could be on time for work so the flights aren’t delayed"

Cons: "Old plane, long delay, sketchy WiFi."

Pros: "Smooth"
Cons: "Boarding"

Pros: "Excellent hospitality I asked for a cup of coffee at an odd time, the attendant went out of his way to brew fresh pot and served me, instead of just saying "Sorry sir, we don't have any coffee at this time....""

Cons: "Crew"

Pros: "Friendliness of flight attendants"
Cons: "I wasn't awake long enough to find fault"

Pros: "The crew was good"
Cons: "The flight was incredibly uncomfortable. The Delta team in Houston was not very pleasant."

Pros: "Flight attendants were great!"
Cons: "Flight was super late, I’m hearing impaired and there’s no apparent closed captioning option for anything I was trying to watch"

Pros: "Flight crew is helpful. We travelled with my 82 year old mother who needed some assistance, especially for our short connection times, and they made sure she and our whole group made it to the connections on time."

Pros: "Food and service was nice"
Cons: "Very long route to my final destination"

Pros: "Comfortable seats"

Pros: "Flight was on time, flight attendants were very nice and professional."

Pros: "Crew was fantastic and very helpful."
Cons: "Not sure who was in charge of loading the plane with food for purchase, but they forgot it all entirely. The crew was kind enough to give extra snacks. Kinda curious how you forgot to load a plane with food for purchase and how did the crew not notice in advance? I would think that is one of their checks of the cabin. Not mention who ever signed off saying they filled the plane with food for purchase lied. Very frustrating not only for the crew but for the passengers."

Cons: "I couldn’t watch a movie and I couldn’t fall asleep because the the person in front of me had a light on."

Pros: "Flight home was excellent as there was movies to watch and and snacks twice. Crew was great!"
Cons: "Flight to Cancun was ok, wish there had been a movie on that flight. Crew was great!"

Pros: "CVG isn't a huge airport, but it has a good amount of things to keep you entertained/well fed."
Cons: "CVG security line isn't terrible, but there seemingly is ALWAYS a decent wait. When a flight is full, like this one, it's never very comfortable – even a short flight."

Cons: "1 hour delay, no explanation, no weather problems, late for my meeting in Houston."

Pros: "The flight was on time and the arrival was early"

Pros: "The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable."
Cons: "Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin."

Pros: "Quick flight, great landing and takeoff."
Cons: "Everything was great today."

Pros: "Good movies and some snacks."
Cons: "They told me last minute I needed to go to another gate for a passport check and a new ticket. They shouldn't have waited until the very last minute."

Cons: "Nothing"

Pros: "Free movies helped make the flight go faster. Also when possible my girlfriend and I were seated together despite having seats assigned at the gate."
Cons: "Being in zone three meant checking bags on every flight. That's a side effect of picking the cheapest tickets so not really Delta's fault but it says that I have to put something here."

Cons: "When I got to the airport they were not helping me to get to the right place to get my flight I lost it"

Pros: "Could not use the bathroom"

Cons: "Long delay due to maintenance of oxygen masks issue. Why hadn't this been taken care of with preventive maintenance?"

Pros: "Same"
Cons: "Same"

Cons: "Delayed by an hour!"

Cons: "Late taking off, and then unable to get to gate on arrival"

Cons: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."

Pros: "We travelled Economy comfort which has extra leg room & recline, which is great for a long flight such as this. Food was ok, crew were great & there was a lot of good entertainment to watch? A nice smooth ride down to Sydney."
Cons: "Food wasn't so great & coffee as with most Airlines is terrible."

Pros: "Fairly comfortable and uneventful. The flight was delayed for an hour and a half, so we arrived in L.A. later than expected. The crew was excellent and friendly, Boarding was a bit crazy but in the end we all found our seat. My flight attendant was terrific. She did all she could to fix the problem to no avail, Kudos to her."
Cons: "The trip was okay. Unfortunantly my movie player quit after the first movie so I was left to reading. The coffee was horrible but the food was great. Good choices in the menu. I did get a $50.00 rebate due to the faulty video player, but seriously, what can you do with $50..00 on Delta?"

Pros: "Good staff, crew, amenities in the airport, courteous and helpful."
Cons: "Schiphol has an excellent system in place -- you get through all the checkpoints to the gaits in less than 15 minutes. Then at the gait, at least at Delta/KLM they re-check all the documents twice, and that part takes 40 minutes -- so be prepared to come early to take that into account."

Pros: "Every thing except food!"
Cons: "Not enough food provided by airline!"

Pros: "No issues"

Cons: "When I purchased a meal there were elements missing. When I asked the flight attendant for the missing elements, she signed loudly and said "that means I'll have to open every single meal" which any intelligent person could tell you that's not true - just swap out the 1 meal. Then they lost my luggage and was told it would be delivered at my hotel and hour after I arrived. This was a lie and several times I called their hotline and each time I was told they didn't have a status. Then their hotline closed at 10p. I didn't get my luggage until 3am (which was 6am by my body's clock still on EST) and then had to go to a huge annual work event with no sleep, a headache, and nausea."

Pros: "We had to have the plane de-iced before we left but we still arrived in Houston earlier than originally planned. The flight was smooth and quick and with a flight that wasn't packed full I was very comfortable without a seat mate."

Pros: "boarding"
Cons: "transit"

Pros: "Crew was great! Seat space was a bit tight"
Cons: "Little more space and leg room"

Pros: "Didn’t make my flight"
Cons: "If the app didn’t send me a message saying my flight had been delayed when it was in fact on time."

Pros: "The crew was very nice"
Cons: "Seats are uncomfortable and there’s no tv for entertainment."

Pros: "Crew was good"
Cons: "I paid for a window seat, but there was no window. Contacted WestJet and they refused me a refund."

Pros: "Yes, they are."
Cons: "If we have something to watch."

Pros: "I booked Cathay pacific but they changed to China Southern without any notification."

Cons: "Choosing my seats without paying extra."

Pros: "This is a no frills flight that does not offer food or entertainment."
Cons: "Seats are always uncomfortable as it is a smallplane"

Cons: "Charging customers for meals on a transatlantic flight is a terrible way to nickel and dime your customers for the most basic provisions. Not all travellers carry accepted credit cards, including the woman sitting beside me. Because it is so common (formally standardized) for airlines to provide food on longer flights, many travellers assume their WestJet flight will the same and arrive unprepared. I normally love WestJet for their customer service, but these flight attendants talked down to customers with legitimate questions. I am choosing another airline for my next international flight, although reluctantly so - I hope to see some changes from WestJet for a more comfortable flight."

Pros: "I got to watch "The Post", which took the entire time of the flight. I've wanted to see that movie for months and didn't know how that would happen! Easy flight, good service, friendly crew."

Pros: "On time, friendly staff and service."

Pros: "That I didn’t have to pay extra to check my bike as luggage. The crew and folks who work for west jet were really really friendly and helpful."
Cons: "That my bike didn’t arrive with me on the plane and that it wasn’t trackable once I arrived so I have no idea it’s status. It might interfere with my ability to complete my bike trip as planned, depending on how long it’s delayed."

Pros: "Did not expect anything but it was actually good and pleasant."

Cons: "Flight was delayed 6 hours"

Pros: "Super friendly staff, on-time flight, good entertainment options; very satisfied"

Pros: "Great staff and spacious plane"
Cons: "Long"

Cons: "Very bumpy ride, wished it was cancelled. I was motion sick the entire ride, and no water was provided until four hours in, and while I understand it was due to turbulence, perhaps if it is too bumpy to serve water for the first four hours we should not be flying at all. Also very little food is provided for a 5.5 hour trip, two biscuits is not sufficient and as we landed near midnight there are not many options to acquire quick food either."

Pros: "The crew and flight was amazing."
Cons: "Checking in was horrible. I stood in line while many of the agents kept chatting with each other. Then when they finally noticed that I was still standing there 2 of them waved at me. The agent who checked me in acted like I was inconveniencing her, she had a really bad attitude."

Pros: "I had been very sick the night before the flight and was so weak that I needed a wheelchair. The wheelchair helpers i Vancouver were exceptional. They were so kind and genuinely helpful. I was very grateful. Also, your flight attendants seem to really enjoy their jobs. This is not the case on other airlines!"
Cons: "I checked my little carry-on and it was in Calgary but didn't make it to Vancouver. Trust it will be delivered today."

Pros: "The flight and the seating was comfortable. Food served was fine too."
Cons: "Well, they mixed up my check-in luggage during transit. As a result it got delayed and I had to spend the night without it. Although, I was informed about this miss when I landed in Vancouver, the team did not seem to feel particularly bad about it. Also, the process of getting reimbursed for the predefined expenditure allowance needs to be more efficient. Ideally, in such cases, the airlines should not only refund the check-in fee, but also provide a prepaid card to make any urgent purchases. Their current process requires one to bear the expenses initially, scan/click and send the original receipts and await a response from their baggage team. I am waiting to hear back from them on my submission."

Pros: "The friendly crew."
Cons: "Crowded seating. Canceled flight. Moved to a much later flight and that one was late taking off. Use to like flying West Jet when it started flying to Canada. Not so much now. Scheduling is getting worse. Are you canceling flights because they are not full planes?"

Pros: "good looking crew members"
Cons: "ugly pilot"

Pros: "it was on time"
Cons: "it was a very noisy flight with a lot of children. Asked the crew to let me have tablet for 9.99$ but since I am a tourist and have no credit card they could not sale it to me."

Cons: "the 3 hr security line up"

Pros: "Thankfully our flight wasn't 100% full. Our baby got a seat to herself, which allowed her to sleep the whole trip, ans my legs didn't fall asleep from her weight. Blessing! The staff were very accomodating and friendly for parents travelling with young children."
Cons: "Internet was down so not entertainment whatsoever. Planes of any size or length of travel should have at least a few tv's so we can watch something to pass the time. Cookies are surprisingly delicious, but your choice between pretzels and cookies are very limiting (and boring). Another option would be much loved."

Pros: "Nothing"
Cons: "Let me see, waited over an hour for a flight to catch up from Ottawa. Now flight to Vancouver over an hour late, gets in about 10 minutes before flight to Hong Kong leaves. So they say will wait for us as flight not full. Nope, flight leaves without 7 of us. Got the " don't know what happened" look. So they give us a $60 dollar food voucher, and take us to hotel because now must wait 12 hours for next flight. Tell us to be in lobby at a certain time to catch shuttle back to airport. Time comes, sorry no room, and buggers off. They call taxis, when drivers find drive for vouchers, tell us to load own baggage! Not likely to fly West Jet again."

Pros: "the westjet app is great. however the flight home did not have it.."
Cons: "on our westjet to Puerto Vallarta the air conditioning vent above my brother's seat dripped all over him. on the trip back the screen on the back of the seat in front of my other brother didn't work so we had to share. not terrible, but a little annoying considering the amount we pay for tickets."

Pros: "On time. Crew was great"
Cons: "Took a long time for the ground crew to set up the bridge which caused delay in deplaning"

Cons: "."

Cons: "I'm a bit disappointed by the services provided by Westjet: 1) I never received the confirmation of my fight/booking from Westjet; 2) I was not aware that the connecting from LA to SJ and SJ to LA were operated by different companies therefore I was not able to check in or even to check the gate information at the airport. I almost missed my flight from SJ to LA in the early morning 3) at the SJ airport, I was not aware that the flight from SJ to LA was operated by Delta not American airline. However, the Westjet customer services 1-888 number listed in your Kayak confirmation was not a correct number. I even tried to look up another customer services number of Westjet by searching the Westjet website, the number I found was not in service neither. I almost missed my flight from SJ to LA 4) At the LA airport I was told that I was not able to board the flight because I did not have the Canadian ETA. they said they would pull my checked luggages and flight them with my re-scheduled flight and will be shipped to the final destination Vancouver, Canada. when I arrived Vancouver, both suitcases were not arrived with my flight. One arrived with my original flight and the second were missing. The agent could not even tell me where the suitcase was. Moreover, the second did not arrive the time I was told it should arrive. My second suitcase was not allocated even before I left Vancouver to Europe one day after my travel. 5) No one responded to the luggage services number provided in the document. I could only successfully login to the link for the checking the status after I returned home in Brussels. 6) I was told that the second suitcase will be delivered to my home in Europe by another company. Currently I'm still waiting for my second suitcase."

Cons: "Got there 2 minutes after check in closed and wouldn't let us fly"

Pros: "The attendants were very cordial and considerate."
Cons: "My son did not do well with the food on the trip. He became ill. The food did not smell particularly delicious."

Pros: "staff was nice, plane clean"
Cons: "cheap airlines! They do not feed you on an international flight! You have to buy your seat ahead of time, or get assigned. You have to pay for all your luggage. They do not even give one bag on international flight. You can down load an app for entertainment, or rent their ipads. Many of us said, worst customer care ever, and never again"

Pros: "Very reasonable fares, pleasant service. I had to call customer service and got prompt help."
Cons: "I've had two flights with WestJet. Both flights had their take-off times altered significantly a couple of months ahead of time. (One by 45 minutes, one by 2 hours.) In addition, both took off 2-3 hours late."

Cons: "Cramped seating"

Pros: "Being disabled I found everyioine very helpful and friendly"

Pros: "row to myself"
Cons: "no free wine!"

Cons: "During my booking I ended up with my return flight being on the same day as my departing flight. I was surprised that this was not noticed as I would not have even reached Vancouver before I was scheduled to return. My fault too as I did not look at the tickets when I printed then off before we left Fortunately there was only a 120.00 charged to change our tickets. I am just thankful my husband noticed the day before we got to the airport to come home as the flight was totally booked."

Pros: "convenience"
Cons: "tow ticky packs of snaks in 5 hours flight"

Cons: "When we were checking in, they told us we had not payed for our seats and the flight was full so we could not sit together? I did not understand that. Long overnight flight so I was counting on my wife and I leaning on each other to get some sleep so that was no so good."

Pros: "friendly service. Both ground staff and attendants"

Pros: "Friendly."

Pros: "First time to travel with Westjet, overall Very nice experience"

Pros: "Fast service"
Cons: "No place to charge phone on any flights"

Pros: "Nothing"
Cons: "Where to begin, the flight was continually delayed with no good explanation and ended up being about 3 and a half hours late, the seats are uncomfortable, the screens are tiny, you have to pay for each movie, no meals are included, have to pay for ANY checked baggage... What is this, Ryanair. No coupons or anything for them being so late, and we were moved to different seats. STAY AWAY FROM WESTJET. Never flying with them again ever."

Pros: "How nice the staff are"
Cons: "Landing was abit rough"

Pros: "The plane was exceptionally clean (looked almost new) and the flight attendants were pleasant and a bit funny. Really great experience."

Pros: "Short flight"
Cons: "Two cookies"

Pros: "Crew"
Cons: "Free beer. O, wait you had that!"

Pros: "Everyone and everything was outstanding! Completely opposite of every experience I've ever had with Air Canada! They finally get it! Treated us like we were people and valued customers! Amazing!"

Pros: "Nice plane and crew."

Cons: "Entertainment choices limited compared to the past. Very few recent releases (they now have "new to Air Canada" releases and they can be decades old"

Pros: "They had vegan options if you called ahead which was a nice and the flight crew was kind and helpful."
Cons: "There was not enough space unless you sat in the front row."

Pros: "Price!"
Cons: "Poor Customer service! My baggage arrived later on the same day I had arrived..., but I didnlt get it till 2 days later. There were or apology or announcement about the reason of my flight delay (2 hrs). I was told by a customer rep on the phone a few days before ny flight that I didn't need eTA to transit, but I needed it! I had to obtain it at the airport counter on the day of my flight.. I was very close to miss my flight.... Due to the delay, many customers missed connection flights, but there was no clear guidance to where to take care of the matter... I was ery disappointed.."

Pros: "A lot of leg room."
Cons: "Air Canada flights are always delayed. The crew is rude and usually not helpful when asking for something. In addition, when I bought the ticket I was asked if I spoke English because I was sitting in the exit row; however, the couple sitting next to me obviously did not speak and they let them stay there anyways."

Pros: "I love the new Boeing 787 planes! This was the smoothest flight ever, both from Vancouver to Tokyo and back again. The new planes have the dimmable windows, which are so cool! And, each seat has it's own screen with free movies, TV, flight info, etc. Also, the flights were on time!"

Pros: "One of the most spacious flight experiences I've ever had, enough room to stretch out for my 6 foot self. My checked luggage arrived safe and sound when I landed in Vancouver."
Cons: "On my 5 hour flight from Toronto the air Canada rouge website wouldn't work on my laptop despite troubleshooting many times. I was connected to the wifi... but didn't gain access to the website. I would've liked to eat on the plane but having to pay $7+ for a sandwich alone isn't something I'm interested in. It would be nice to at least get a free snack while flying across Canada. Oh well, I guess I'll starve."

Pros: "Food and cocktails included alongwith entertainment"
Cons: "Hour late .. departure delayed ..pilots caught in traffic"

Pros: "Friendly staff, decent food"
Cons: "Premium Economy seats didn't have leg rests"

Pros: "Inexpensive flight, good connections, decent food, and professional and friendly flight attendants and service."

Pros: "Cordial service."
Cons: "Seemed understaffed to serve customers quickly on a short flight"

Pros: "Helpful and considerate staff when my friend was sick"
Cons: "The delays to leaving the airplane port."

Pros: "Direct flight"
Cons: "Very economical; bland minimal food; no complimentary wine. Flew with Air NZ to auckland in April; food and wine offered throughout flight. Flight attendants didn't smile or engage with passengers; treated service like a job they had to do"

Pros: "Roomier"
Cons: "Nothing really"

Cons: "Flight delayed, did not leave Vancouver until after we were supposed to land in Portland. No tv or wifi"

Pros: "Flight was delayed leaving Dallas due to crew members arrived late."

Pros: "Business Class on the Dreamliner 787 was a great experience. The flight crew was great. Everything at Pearson and at YVR went smoothly today."

Cons: "Uncomfortable seats"

Cons: "See above"

Cons: "My bag was delayed and I end up paying to buy a pant from sports chek and now when I am trying to connect with Air Canada flight to make a claim, they are not even responding to my request."

Cons: "We had a 5 hour delayed flight. We received no notification that our flight would be delayed so we were stuck waiting on the airport for 5 hours, which forced us to cancel evening plans with friends that night because the flight landed in Vancouver at 3am the next morning and we didn't get to our Airbnb until around 4-5am. The crew seemed disorganized."

Pros: "Nothing"
Cons: "Flight was delayed for several hours, while the crew assured us it was on the way. When it landed they still said it was being prepped. Then at 10pm or so, they said it was cancelled. Then we waited another hour and a half to speak to representatives and get our hotels. Then another hour to the hotel to go to sleep. Because I had to be back at the airport in 7 hours to catch the next flight. It would have taken me 2 hours to drive to Seattle from Vancouver."

Pros: "Wonderful staff and service! I was very comfortable on the larger airplane so I didn't feel anxious. Excellent ratings on everything for Air Canada!"
Cons: "There was nothing I didn't like."

Pros: "Overall service & friendliness"

Pros: "Flight was good, decent food and drink"
Cons: "the delay caused ua to miss connection and had to be rebooked"

Cons: "We're Not Satisfied With Our Seat From SFO TO YVR"

Cons: "I only had one gripe about this flight and my one other flight on Air Canada Rouge; the overhead bins are very poorly designed. I purchased a carry on bag specifically to meet their regs, yet it had it go in the bin longways, taking up a ton of room. The bins are tall, which is wasted space, when what they really need is another 1-2" in depth."

Pros: "Inexpensive, got me where I needed to go."
Cons: "All food and headphones cost extra on a 6 hour international flight."

Pros: "The plane was comfortable. Staff was great."

Cons: "Flight delayed by 2 hours"

Pros: "nice lie flat beds."
Cons: "it was all good."

Pros: "The comfort was much better than I expected from an airbus a320 and even though the in seat system was slow it was nice that there was option on a short regional flight."
Cons: "It would be nice if there was at least a snack boarding was a little chaotic. They should use the PA system."

Pros: "The staff and service were excellent!"

Pros: "Treated well and basically enjoyable flight, which is saying something on an eleven hour flight."
Cons: "On the return flight we arrived an hour late, and though we were told that they were holding our connecting flight, it left on time, five minutes before we got to the gate."

Cons: "Food was purchase only."

Cons: "One of my three flights was unnecessarily delayed by two hours, enough that I missed my last connection and had to stay overnight in Vancouver. There were no technical complications or weather complications. It was simply because something had been misscheduled and the flight crew needed a longer rest time between flights. This is completely avoidable, and the attendent who checked me in even said so. While the hotel and shuttle were paid for, Air Canada only gave me a $7 breakfast voucher, which was only redeemable at the hotel's measly breakfast counter rather than anywhere in the airport. For the unnecessary delays I had to deal with, i should had received more credit. This was an utterly disappointing travel experience."

Cons: "Plane was too small with extra small overhead bin. Entertainment system was also mediocre which keep shutting down and have to again select your movie and forward it :("

Pros: "Crew were very good."
Cons: "Once again, they were late which meant that we missed our connection in Vancouver and had to overnight there."

Cons: "Avions neuf et confortable (787). Plusieurs membres de personnel de cabine sont des membres sindiqués en fin de carrière. Oublie des services affable! Le strict minimum est offert par de vielle dames pas heureuses de leurs travail."

Pros: "Everything was solid."
Cons: "There was no WI-FI which was inconvenient. The crew was good...could have been nicer on the way from Newark to Vancouver."

Cons: "Poor entertainment selection for such a long flight. Very little food for Sydney/ Vancouver leg and I am small eater."

Pros: "Good boarding routine, I liked that you told people to wait their turn to board. Good entertainment options. We made it safe and sound."
Cons: "Was seated next to a crying/screaming baby for the duration of the flight (5.5 hours). Also was never offered any snacks (cookies or crackers). Landing was rougher then expected."

Cons: "I was NEVER TOLD I would need a transit visa to fly through Canada. I was denied boarding in Entebbe by British Air and had to rebook and pay for another flight on a different airline that didn't fly through Canada. Who has another $1,700 in their pocket to cover such expense? A terrible financial hardship. I will NEVER use Kayak again to book travel."

Pros: "Free TV."
Cons: "Tiny seats. Guy behind me was loud and kept kicking/pushing my seat."

Cons: "your app is useless because it didn't even notify me on the changes to my flight."

Pros: "Professional, experienced crew."
Cons: "Food was no better than I remember from years ago- I forgot to pack my own lunch and wish I had."

Cons: "They wouldn't offer me any change of the flight unless I paid more than double what I originally paid for the airfare. I just lost an entire airfare because they're change fee's are too much, and they are also not allowing me to change the flight to cheaper prices that I've found available on both Kayak and Air Canada. I will never fly Air Canada again."

Pros: "The crew and boarding is always efficient."
Cons: "It is a must to upgrade your seat if traveling longer than 3 hours."

Cons: "The complimentary earphones provided on the flight were the worst ear buds I have ever worn and were extremely uncomfortable. If you're going to make it so passengers cannot use their own earphones without the sound being distorted, then please upgrade your earphones to something more comfortable. My ears were sore the whole flight trying to readjust the ear buds."

Pros: "Great flight experience thank you United."

Pros: "-Complimentary Snack and beverage -Can pick your seats when booking -Changing Tables in restrooms -Entertainment options -Early boarding for families with small children"
Cons: "-Free Soda but charged for water -Had confirmed seats but then our party with 2 toddlers got split up -Semi convenient( rather small could hardly fit a 1 year old) changing table but then flight attendants threw a fit when a stinky diaper was changed in there. -Had to have special programs on device to even play anything, thought I had everything on for return flight to watch movies but nope still needed something extra Wifi only works for United App and Website -Waiting in the shorter line to preboard with our 2 toddlers only to be cut off by a Global Travel Program(?) family with 15+ people"

Pros: "Seat to myself"
Cons: "Lil bumpy but there were a lot of clouds"

Pros: "As expected."
Cons: "N/A"

Pros: "On time"

Pros: "Crew did the best they could with the cards that were dealt."
Cons: "Delay the flight next time instead of trapping a completely sold out plane on board with very little ac if any at the gate. Totally could have been avoided with some forethought. Kind of surprised at how this was handled in an industry that is attempting to avoid passenger incidents etc."

Pros: "See above"
Cons: "See above"

Cons: "I was pretty upset that I had to go down to baggage claim to get my bag which didn't show up along with any of the other passengers bags for about 35 to 40 minutes. The person who was designated to pick me up was none too happy"

Pros: "Not much, although I was flying First Class, I waited 4 1/2 hours in a wheelchair at the gate, because of a delay. I believe I could've spent that time in the United Lounge, but noone offered to take me there."

Cons: "Crew was not particularly friendly. One man was brusque when I asked for water to fill my small bottle. Rare since most crew members I've experienced have been very pleasant. Snacks were pretty paltry. Ned to serve some biscotti."

Pros: "Everything went as it should. Very happy."

Pros: "It was a short ride"
Cons: "I was forced to change seats"

Pros: "Everything thing from checking in to landing was great. Had to change flight due to bad weather conditions and Lynn was extremely helpful."
Cons: "The carry-on luggage has gotten out of control. More and more people and bringing carrying to avoid the baggage fee.. just incrude in price of ticket.. it slows down the process at TSA, boarding amd getting off the plane.."

Pros: "Crew"
Cons: "Again, spicy snack. Long flight, you had to have the latest app on your phone or pad to watch a movie, flight from Houston to Boise had movie/tv monitors. Loading 4th group to the back of the plane makes it tough."

Cons: "Late departure."

Pros: "Nothing in particular"
Cons: "Uneventful"

Cons: "Too many deyas ,"

Pros: "Ground and flight crew were all pleasant and professional"
Cons: "This flight is always fully booked - book your seat early if you can."

Pros: "nothing"
Cons: "Departure was changed twice until I would miss my connecting flight. I was sent to another airlines with not much help. Stayed in the airport an additional five hours."

Pros: "Crew members were very nice despite the delay they were able to bounce back with warm smiles"

Pros: "flight was excellent"
Cons: "Monitor kept running commercials and a show i couldn't hear very annoying"

Pros: "The flight attendant were super nice. Really nice people"
Cons: "The flight was delayed almost 2 hours. Then the guy on the front desk was really rude .. Maybe because I'm Latino? I mean he was super friendly with a white guy and a African American girl .. But with me .. Rudeness and bad service .. I said "hello , how are you?".. He didn't answer .. I told him when I did my checkin my boarding pass had "See agent" in the seating section .. He just took the ticket and gave me the last sit available on the plain even though I arrived almost 3 hours before the original departing hour .. I don't know .. It might be the only available sit or it was just a racist thing .. Who knows .. Really disappointed with United. I'll go back with Ameican Airlines."

Pros: "Plenty of leg room!"

Cons: "Kayak failed to alert me that MCO has an A & B bagge pickup areas and did not indicate which area I would find my luggage."

Cons: "Delayed because there was no crew to fly the plane switched gates 6 different time other than that everything was good"

Cons: "Flight was late Unacceptable"

Pros: "Everything met my expectations"

Pros: "Nothing"
Cons: "Everything united Airlines sucks"

Pros: "Smoothly and on time"

Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."

Pros: "Entertainment was great. Got a row all to myself."
Cons: "Hard to complain about anything on this flight. Good job United!"

Cons: "The seat padding on the headrest... Very uncomfortable for those who have neck problems."

Cons: "Husband and I sat in separate rows and both of us were squeezed in the middle. The window seat next to me was empty but one lady asked if another guy to move there so her and son could sit next to each other's."

Pros: "nothing"
Cons: "Lack of care, accurate information and professionalism. No options offered and no concerned for our time and no ownership of the issue. Quick to blame the weather and guarantee fare collection. Another airline on my list of "never again" like Spirit."

Pros: "Everything"

Pros: "Everything went off without a hitch."
Cons: "Great flight, and great entertainment. Too bad I was so tired that I slept for about half of the flight."

Pros: "Flight crew was great"
Cons: "Could not get the entertainment to work"

Pros: "Evrithin"
Cons: "Cofee"

Cons: "I paid for extra to sit in a certain area and it was not honored."

Pros: "Everything was on time and went really smoothly."

Pros: "I liked the comfort of the plane"
Cons: "I didnt like that I was delayed for almost 5 hours and couldnt get an explanation why. I we landed at our destination at 2 am when i was supposed to be home at 1030pm... I am a frequent traveler and it was a Horrible experience."

Pros: "friendly crew, even while working christmas eve. efficient, pleasant, enjoyed the free entertainment options. plane was comfortable, even from the middle seat."
Cons: "too many rowdy children, but that's always the case when you fly to Orlando =("

Pros: "See above remarks"

Pros: "Again everyone made it a great experience answering questions and showing us everything we needed to know to make us at ease and have a great experience"

Cons: "My reserved window seat was changed by the airline at the last minute to a middle seat."

Pros: "Great Landing....Seats should be more comfortable"

Pros: "Beverage service and friendly crew"
Cons: "The seats were unbearable and the plane was miserably hot"

Pros: "Pricing & quickness"

Pros: "Did not fly from LA to Orlando."

Pros: "Excellent service, staff were great."