Daily cleaning, installation of cabin HEPA filters on flights to Trivandrum
Central Thiruvananthapuram is 3 km away from Thiruvananthapuram Airport.
Thiruvananthapuram is served by Thiruvananthapuram Airport, also commonly referred to as Thiruvananthapuram or Trivandrum Intl. The airport code is TRV.
If you are feeling particularly tired after a long day of traveling, you can head to one of the restrooms in Trivandrum International Airport, where you can rent a private space by the hour to take a nap or just relax. There is also the Greenfield Inn that is less than a 10min drive from the airport and has a free shuttle service, as well as the Hotel SPS Kingsway that is approximately a 5min drive from the airport and has a complimentary shuttle for guests as well.
A quick way to travel from Trivandrum International Airport to the city center is by driving, which will generally take you between 15 and 20min if there is no additional traffic. You can also choose to use public transportation, like the local Parasuram Special train, which will take you around 30 to 35min. A train ticket costs approximately ₹ 760 (C$ 12.60).
Those that are hoping to rent their own vehicle from Trivandrum International Airport can do so through Carzonrent. This company conveniently has offices in the Arrivals Hall of both Terminals 1 and 2.
Trivandrum International Airport is accessible for travelers that are in wheelchairs, as it has ramps and elevators. Wheelchairs are also available at no cost for passengers that have limited mobility. If you need assistant with disembarking your plane, collecting your luggage, or navigating the airport, an employee can help you.
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Scores according to KAYAK customer reviews
Cons: "Nice work"
Pros: "I really loved the food and the attendants were super friendly and helpful"
Pros: "Private cabins in business class"
Cons: "Better control over boarding process"
Cons: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."
Pros: "Crew was great, seating was cramped."
Pros: "Good service from the crew and food was good"
Cons: "Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)"
Cons: "Under 2 babies did not get enough milk They should have baby food items cereals, crackers or baby foods options"
Pros: "Very courteous, friendly, professional flight crew and gate crew."
Cons: "Nothing to mention...very pleased"
Pros: "Good flights"
Cons: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."
Pros: "The crew was super nice"
Cons: "Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time."
Pros: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Cons: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."
Cons: "The aircraft delayed taking off from Doha to Dallas"
Pros: "Crew was not this great on my Flight from Doha to IAD. My pre ordered food was not given on time and they missed it. I was given cold food. The flight attendant ignored to offer Drinks and they didn't give the Custom Forms too. I have to ask everything and THE overall service was awful"
Cons: "Flight attendants should care the passengers and provide the best service. Otherwise there is no use paying expensive flight tickets and travelling on Qatar"
Pros: "No leg space"
Pros: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Cons: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."
Cons: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."
Cons: "On my flight from PHL to KHI, both legs had perfect head/necks that were adjustable. But on the flight from DOH to PHL, the neck rest was awful - it only adjusted vertically (unlike the other flights), and it was too thick so that my neck was in an extremely uncomfortable position for 14 hours - not fun!"
Pros: "Entertainment is very good"
Cons: "it felt like sitting in a sardine box"
Cons: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"
Cons: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Cons: "I did a web checkin for my flight number QR501 Hyderabad to Doha inspire of doing a web checkin I had to wait for 2 hours to get a boarding pass. Reason: There are two queues 1 For people who did a web checkin 2 people who didn’t do a web checkin The Qatar staff at Hyderabad experienced a technical glitch because their only system failed and there was no backup option. There was no apology from any of the staff. No one values the time of the people who chose Qatar making it a very bad experience overall"
Pros: "smooth flight"
Cons: "- the baggage drop off counter guy was rude, so was his supervisor, they forced us to check our carry-on luggage and made it as they're doing us a favor for not checking our backpacks - there was a problem with the flight and got delayed 90 min, we missed our connecting flight and had to stay in DOH airport overnight - the food was really bad compared to other flights by QA, my wife got food poisoning from their food"
Cons: "the returning flight from Doha to Chicago was absolutely old and small."
Pros: "Food was far superior to any other airline food. As was customer service. Airline payed for a nice hotel during lng layover."
Cons: "Clearing immigration in Qatar took about two hours. They had so many staff overal at the airport, but were super understaffed at immigration."
Pros: "Always fun flying with them."
Cons: "Nothing disposable about the airline but booling process gave me a headace"
Pros: "service and staff was polite & friendly"
Cons: "The flight crew had no control over the passengers on this flight! Kids running around when the seat belt sign on, called fro assistance TWICE and no one came to my seat and I held my trash for a whole hour and not ONE person stopped by to get it from me!"
Cons: "Leg space in economic class is too less. No options in vegetarian food. They don't give you what you want."
Pros: "On time. food were good in general."
Cons: "Complimentary hotel for 10 hours layover is needed whether or not if it's an economic passenger. Air stewardess can improve basic English pronounciation of English is her / his second language."
Pros: "Service and crue was good"
Cons: "Wheel chair was not available on arrival. Had to wait 45 minutes"
Pros: "Flight attendants were very efficient and really took care of us."
Cons: "given their were three food choices, most often what we wanted wa almost always not available even if were in the first rows to be served."
Pros: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Cons: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"
Pros: "the flight was very comfortable . the movies were very good."
Cons: "Crowded flight, late departure."
Cons: "No upgrades. Worst flight."
Pros: "Excellent customer service, smooth boarding, good food."
Cons: ""Enhanced" screening at Doha airport not only was more invasive but also held up passengers until end of boarding."
Pros: "Comfort, entertainment, amenities"
Cons: "You have to improve the food service. The food tasted horrible. You have to circulate the beverage cart more often."
Pros: "Very spacious, good food & service"
Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."
Pros: "Overall - Flight was good."
Cons: "Food quality should be improved. Most of the staff were very courteous, except on two minor request. I guess the stewardess was a little stress due a very demanding passenger, but should not be reflected to other customers."
Pros: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"
Pros: "1. Comfortable. 2. Good crew 3. On time 4. No hiccups."
Cons: "1. Not having wi-fi (major) 2. No news channels in in-flight entertainment 3. No snacks"
Pros: "The staff was friendly throughout and boarding was quick. There were no delays in taking off. They had also helped organize a hotel for the long layover including meal vouchers, visa, and return transfers."
Cons: "During meal times they didn't ask the person ahead of me to put their seat up which made it difficult to eat. They also ran out of quite a few meal options on the various flights I took."
Cons: "There was no water in the flight's restrooms"
Cons: "All good"
Cons: "Very less leg room"
Pros: "I liked the food and the supplies given for the long trip, blanket, eye cover, toothbrush, etc."
Cons: "More comfortable seats"
Pros: "Crew we're friendly and helpful. Seats were good."
Cons: "Old plane so in-flight entertainment systems didn't work properly in 3 of the 4 seats we occupied."
Pros: "Good leg space and entertainment options"
Cons: "I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly"
Cons: "The crew was good, but the attentiveness of the crew on the second leg was amazing"
Cons: "Evrything was fantastic"
Pros: "amazing customer service. great seats and interior. well on schedule."
Cons: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."
Pros: "Food is good."
Cons: "Seats could have worked well. Infotainment could be better"
Pros: "Crew was amazing"
Cons: "The people sitting near me were crazy and it was an uncomfortable flight"
Pros: "The flight was not packed so I got three seats to myself to sleep. Emirates has a lot of little touches like glow in the dark stars stuck to the cabin roof."
Cons: "Couldn’t locate the call button for flight attendants and the lines to the bathroom were long."
Pros: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Cons: "letting people know that flight will be delayed ahead of time"
Pros: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Cons: "Everything was GREAT"
Pros: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Cons: "The free WiFi was limited to a small amount of data or two hours."
Pros: "Ontine departure and arrival"
Cons: "Airport Staff behaviour in Pakistan"
Pros: "The comfort and smooth boarding procedure"
Pros: "Same as first trip but this time the manager gave us some crackers and chocolate because we asked her to give us something to eat"
Cons: "Same as first trip but this time we were more mad and the food was like rubber we told the manager and she brought us some of the crews food and we still didn’t have any food because it smelled rotten"
Cons: "If you want upgrade you should bay 2100 USD why it’s a upgrade not new ticket !!"
Pros: "Food was okay. Staff on plane. Ice"
Cons: "I got singled out."
Pros: "good attitude , friendly service from the crew members"
Cons: "seat spacing was very narrow"
Pros: "ICE Rock solid, at least from SFO-DXB and vice version and its variation in different movies, songs"
Cons: "Food -- Really bad food for me from SFo-DXB. Extra salt and for a person who does not eat rice/desserts poor choice. Is there some other choice for me(vegetarian). Economy response -- Pressing the button takes a lot of time. Collection of shawls/earphones -- Please wait for the plane to finish its flight."
Pros: "Movie choice"
Cons: "Noise, attitude, boardinv"
Pros: "This was operated by Qantas. Nice movie/music setup. Crew friendly"
Cons: "Food plentiful but meat was tough and pretty instututional in taste. Couldn’t eat but half of any meal"
Cons: "Worse food Old flight Late boarding"
Pros: "Pleasant staff, good lounges"
Cons: "Way too far to travel on foot in Dubai to change planes"
Pros: "Entertainment Staff"
Cons: "Delayed 40 min Long time for luggage"
Pros: "Everything from food to seating was quite comfortable."
Cons: "Boarding was a bit more difficult since they did not call boarding zones"
Cons: "This was a fraudulent charge!!"
Pros: "The food, crew and comfort were as good as can be on a 14 hour flight."
Pros: "The flight was superb."
Cons: "Nothing. Will always fly Emirates whenever I get the chance."
Pros: "Every thing"
Pros: "Not much."
Cons: "- Seats in bad shape - Dirty bathrooms. Ran out of soap and other supplies and did not refill - Horrible food - Cabin crew was not friendly"
Pros: "on the plane the service was okay"
Cons: "The flight was overbooked, barely got in. At the gate they checked carry on baggage weight and charged extra. They could have done it during check in.... pathethic"
Cons: "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."
Cons: "Despite booking wheelchair assistance throughout, my parents did not get that benefit."
Cons: "The economy seats are too narrow and 10 abreast on a 777 is one too many seats."
Cons: "We couldn't take a flight for many reasons my wife she's pregnant and not allow to take a flight ,Your company didn't help us for changing our flight this moment so we lost our flight ,our trip,our money Thank you KAYAK"
Pros: "Excellent customer care and attention"
Pros: "Crew were very nice"
Cons: "Seat cushions are horrible There is no padding. 'All the chairs dirty too. Decor was very old"
Pros: "Attentive service, had a special treat for me as it was my birthday."
Pros: "The great customer service once on board was outstanding... great amenities and prompt return of requests..."
Cons: "The Airline Denied my WhiteWater Kayak then Allowed 12 hours later 2 Kayaks of equal proportions. My whole trip was focused on having this kayak.. it forced our trip into confined abilities and completely took away from my overall experience in Africa... I want a free flight with a boat.. I can give you flight details of my last flight takken .. What do you say..?"
Pros: "Service, comfort, food, wine, all outstanding."
Pros: "The in-flight service, food, drink, and entertainment were excellent. If my ticket didn't say that I was on the airplane for more than 9 hours, I never would've guessed it. Flying at its best."
Pros: "Crew members including. Ground staff were good. Food & Entertainment nice."
Cons: "At Dubai experience was not good. They kept our Boarding pass with them only. Could not converse with us."
Pros: "Exceptional crew"
Cons: "My last leg, Dubai to Geneva was not booked as code share with Quantas but, by Quantas, as Emerates directly. This meant that I got no milage credit for the flight. Grrrr."
Cons: "Food came before alcohol :)"
Pros: "Crew were great with looking after us. Got us a special meal even though we didn't order it ahead of the flight. Very impressed."
Cons: "Had a tough time to get a replacement ticket."
Pros: "Entertainment and comfort are nice"
Cons: "Food quality and service were mediocre at best"
"Checkin receptionist people could have served better to customers. They won't care about customers . They think that their job is permanent. Service given while checkin process was very bad. Fire them from job"
"They canceled flight"
Pros: "had to cnx due to covid-19"
Cons: "had to cnx due to covid-19"
Pros: "Not satisfied"
Cons: "Need improvements"
Pros: "yes to both."
Cons: "Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either."
Cons: "The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase."
Cons: "Getting more minimal on the food service. Emirate have more and better quality"
Pros: "short lay over in Abudhabi. Flight was on time."
Cons: "At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights."
Pros: "Crew was fine."
Cons: "The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining."
Cons: "Couldn't check in online and caused me to miss my flight. Then made me buy new tickets"
Pros: "Food was very bad so much salted"
Cons: "Make the food delicious not crabs"
Pros: "Good and crew were very goid"
Cons: "Seats were very hard and very cramped for such a long flight"
Pros: "Seat was good."
Cons: "We lost an iPad on the plane and I called and filled a o several times it absolutely no response. Very disappointing."
Pros: "Decent airline food, good entertainment options, pleasant and patient crew members"
Cons: "Crowded flight, marginally comfortable seats, meals served at weird times"
Pros: "Flight was very comfortable from boarding to landing."
Cons: "Food was just very normal and lack variety. Should provide more options."
Pros: "The crew was very kind to my seatmate who needed help filling out some forms. Though they didn't speak her language they found someone nearby who could help."
Cons: "The boarding process was a mess"
Pros: "I'd never flown Etihad before and had a 13 hour flight followed by a 5 hour flight with them so I went in with fingers crossed for a good experience. My flight from JFK to Abu Dhabi was on an A380 and it was a spectacular plane. The crew was amazing the entertainment selection was great, the bathrooms were clean - it was a great experience."
Cons: "I have no complaints other than it would have been nice to be able to go online and have a look at my seating & have the option to change my seat. Fortunately I didn't need to change my seat but it would be nice to have the option to at least look."
Pros: "Flight was smooth and quite roomy with seats; good and constant maintenance of toilets. Excellent and thoughtful e-entertainment"
Cons: "Flight attendants could be more friendly and attentive; seat and food sanitation could be improved more."
Pros: "The business class lounge at Abu dabi the cabin crew"
Cons: "The cabin crew rudeness was unbearable"
Pros: "One of the best flights I've ever taken"
Cons: "I had to check my hand carry sue to the weight of my bag. When I got my bag from baggage claim I noticed my zippers were opened slightly. When I inspected my bag I noticed that my vapor and my samsung S7 edge were both missing."
Pros: "The service onboard was great, the crew were attentive and looked after the passengers."
Cons: "The Boeing plane had very restrictive movement while seated. It was especially difficult when eating on the plane you could not cut your food due to the space restriction with fellow passengers."
Pros: "Entertainment system and flight condition"
Cons: "Rude on board female staff . Not one believed in smiling or using the word please. They all wanted to control the passengers with needless commands and orders"
Pros: "Few good stores to shop at the airport, could have been better"
Cons: "No accomodation was provided. I had over 15 hours of layover and no one had the courtesy to provide neither the airlines nor the online booking agent(site- Kayak)information on pre hotel booking. I have travelled through many other airlines who provide accomodation for long layovers without prebooking on arrival. It was a very unpleasant experience with the airlines. Upon asking at the service desk for accomodation the simply denied and informed about prebooking which I had no clue about. Thank you anyways. Hope someone else doesn’t suffer like this"
Pros: "Great all round experience - good flight, nice plane, comfortable and well equiped with lovely staff."
Pros: "Really nice crew and helpful. Food excellent"
Cons: "Older plane and a bit cramped for a longer flight"
Pros: "Ample storage available in window seat. Window seat for solo business traveler is nice; private."
Cons: "Boarding very inefficient- rushed out of Premium Lounge to go to the pre-screening for return to US - finished and at the gate sent back to a nearby lounge with just enough time to sit down for a few minutes."
Cons: "I was teared very bad while in Cochin Air port. over weight, was the issue, well I told them let me remove some stuff to reduce the weight. They didn't allow me to do that, made me to pay 200 $. didn't worth it . I was ready to throw some stuff in the trash.staff at Etihad Counter was arguing and show no professionalism end of the journey found my 2 pots were broken. Crew was nice ."
Cons: "Bad food"
Cons: "I had one piece of checkin baggage. surprise surprise it was misplaced and finally delivered to my house, 10 hours after my arrival to the destination"
Pros: "Staff excellent on board Plane very high standard"
Cons: "Waiting 1.25 hrs to check in in SYD- with 10 and 12 year old children Check-in staff member unclear on passport requirements"
Cons: "Flight was very delayed. I have been flying from DAC using various international airlines, none had this much systemic delay."
Pros: "Not like trans Atlantic flights"
Cons: "Some crew were mean"
Pros: "As above"
Cons: "As above"
Pros: "I like Etihad airways."
Cons: "Food really needs to be upgraded."
Pros: "Actually there was nothing to like except for the ground crew and the flight took off on time"
Cons: "Everything was horrible. The seats are uncomfortable compared to qatar airways, lufthansa, kuwait airways. The food was amazingly horrible. The entertainment device was out of date."
Cons: "We were asked to stand for boarding. And instead of having us board they boarded first class and handicapped people. I understand these people have the right to board first. However, if you know that you have more than 20 handicapped to board first do not have an entire zone of people stand for 40 minutes"
Pros: "The crew was very friendly, greeted us with a smile, and were there to help when needed."
Cons: "The food was bad. Requested for Asian Vegetarian Meal on Etihad website but was served the vegetarian option. I also heard a passenger complaining that she requested for a vegetarian food but was given a meal with chicken."
Cons: "This airline has gone downhill in customer service and food over the last three years. We will not travel with them again."
Pros: "Goo entertainment options"
Cons: "entertainment options shut down too early and when plane is on the ground"
Pros: "As above"
Cons: "In adequate leg room Too strict on luggage weight Crew members were good but need more training to / initiate provide better service that international travelers deserve. Selection of food choices poor and time in between food / beverage services were too long"
Pros: "Seats were not reclining. Food is not tasty. Boarding is not satisfactory Entertainment is below average movies. Would not prefer to fly again"
Pros: "Bussiness class was excellent."
Pros: "Staff were great."
Cons: "They ran out of toilet paper 3/4 in. Disgusting."
Pros: "More food option"
Pros: "All ok."
Cons: "Seats seem pretty short. Only half my leg fits on them and I am not a tall person."
Pros: "The comfort and elegance of the plane and seats. The genuinely kind nature and attentiveness of the staff from ticketing to flight crew to landing."
Pros: "Boarding elayed by almost an hour. Not a nice experience for anyone"
Cons: "overall flight experience was good"
Pros: "Bording was fast"
Cons: "The frequent delays in departures The behavior of the canb staff was not good Specially with Arab and Asian people"
"Great overall experience, thank you!"
Pros: "Crew in flight was nice and professional Sit in 1st class was comfortable"
Cons: "For this flight everything was good"
Cons: "Late crew caused delays"
Pros: "Timeliness, professional staff and crew"
Cons: "Less cramped airplane: there is nothing wrong with the plane itself but every time I have travelled this route the plane has been completely full (this time it was even oversold) so a bigger plane would help"
Pros: "Amazing crew !!!"
Pros: "The flight was easy and quick. These small planes are actually pretty comfortable."
Cons: "Waiting for a gate in Chicago is never fun. Most people on the plane seemed to have tight connections, and I'm guessing most of us missed them. I only made mine because the next flight was delayed."
Pros: "Comfort and space"
Cons: "Food ran out and only one choice"
Cons: "Rough landing in Washington, smell of kerosene in Sao Paulo flight, otherwise good."
Pros: "The connection time Mach very well。"
Cons: "I learned that 3 flight together long hours have no food been sever and we have time to get food from airport. Next time I will do better☺。"
Cons: "All of my fligts has been delayed and resceduled, so instead of 18 hours to go to hawaii, it took me 36h"
Pros: "Good communication from crew concerning updates and ETAs."
Cons: "Service was a bit brusque at times, but never unkind."
Cons: "I made a reservation for my whole family and selected seats four month ahead (we reserved 1A, 1B, 1C, and 1D). One day before the departure, United informed me that one of my kid had to be moved to 11B a part from the rest of family due to a flight swap. When we started boarding, I noted someone else was sitting on my seat (1D) with his own boarding pass with 1D written. United crew politely asked if the gentlemen was willing to move to 6B, which his original seating in the system but he refused to do so. We' also personally explained to him that if he can yield the seat so that our family could sit together due to my wife's medical condition but he would not cooperate. I noted Those gentlemen on 1D and 1C are either buddies or coworkers. The crews were looking at each other without offering a solution. I ended up telling the crew that I could sit on 6B so that the plane can leave. The departure time was 20 min late u related my seating issue and de-icing took another 40 min. I am a Global Service member and I am very unhappy about the way the whole situation was created and handled by United."
Cons: "My friend and I were forced to check our carry on bags at the gate and the airline lost my friends bag for four days."
Pros: "Nice smooth flight. Very attentive crew. Comfortable seats. Flying is when it's nice to be small."
Cons: "Flight delayed because of oil leak in engine. Not offered nuts instead of pretzels."
Pros: "The crew was wonderful"
Cons: "The entertainment was horrible. The monitor was frozen most of the time. The audio selection was non-existing, the movies were medioce"
Pros: "Great staff and flight overall"
Cons: "Delayed 40+ minutes resulting in missing next flight. Stood in customer service line for 3 hours only to realize no meal or hotel vouchers provided aside from a discount provided by United for hotel booking."
Cons: "Far away Gate"
Pros: "The flight crew was courteous and efficient."
Cons: "The boarding time lasted an hour as the front desk staff at the gate insisted that I needed a visa travel document for my connection in China (multiple leg journey). What they failed to realize is that nobody needs a visa for China if they’re connecting in transit. It took a phone call and 3 staff members to sort things out. Not something that I want to deal with at 5:00 am. Moreover, due to the de icing, the flight was late and i just made it to my connecting flight in Newark. It was quite a hair-raising experience overall."
Cons: "Smoke on the plane crazy delay"
Pros: "Food was good"
Cons: "I was on a business trip and needed internet during this 10 hr flight from London to San Fran. Paid 40 bucks for internet and got abt 15 minutes of it. Extremely frustrating. Flight attendants bewildered about what to do about it."
Pros: "Efficient boarding and on time departure/arrival."
Cons: "No complementary food. Old plane, no great entertainment options (should also have subtitles for hard of hearing)."
Pros: "I like when I come to United after flying few segments with other alliance airlines in the same trip, you have the feeling of home sweet home"
Pros: "On time"
Pros: "Good seat with leg room"
Pros: "Seats were very roomy and pilot did a great job!. Boarding went great!"
Cons: "We were stuck on tarmac but this was weather related. No gluten free snacks. Some crew was nice others less so."
Cons: "It was a long delay, which meant I missed my connection at O'Hare even though I had a 3 hour window."
Pros: "Crew was nice"
Cons: "Flight was 4 hours late. The seat was so small, I could not open the tablet (folding tablet in armrest). I am 6" tall and medium built. That tablet can only fit a kid"
Cons: "Delayed delayed delayed"
Cons: "My flight was delayed (not due to weather) almost 4 hrs"
Pros: "They helped get me rerouted."
Cons: "It seems to be a common problem plaguing United. Last flight was 4 hours delayed. This time it was last minute notification of 2 hour delays that would automatically make a connection be missed. Delayed the whole trip by several hours. Getting tiered of constant problems with United."
Pros: "Gate staff was nice."
Cons: "Difficult to understand steward on flight"
Pros: "No food or drink was served on the 35 min flight. Staff was friendly. Bag check at the walkway was very slow, but it is what it is."
Pros: "Everything was quick and convenient! No hassles! Smooth sailing"
Cons: "I was not contacted about flight delay. I believe that was the purpose of collecting cell numbers. Also the gate was down stairs with no elevator or operationing escalator. I have bad knees and had to walk down the steps with my luggage. The escalator only start working 10 minutes before boarding. Also they overbooked the flight and there was no room for my carryon luggage. They put it underneath and when I got it back it was all torn up. Seats were cramped not enough leg room."
Cons: "IT system outtage, grounded all domestic flights"
Cons: "I was put on an Air Canada flight and sat on the tarmac for almost THREE hours in MTL. Finally took off and am stuck in Toronto overnight. Air Canada was very unhelpful. I have to sleep in the airport. No food vouchers. Sucks."
Pros: "Boarding was quick, staff was friendly and helpful."
Cons: "No in flight entertainment..."
Pros: "Nice plane"
Cons: "Rock hard seats"
Pros: "friendly flight crew. good informations nice plain"
Cons: "- entertanment only with pay??? this is a step backwords...."
Pros: "Flight attendants tried.. United booked a hotel room for the night."
Cons: "Poor communication on gate change. Delay on flight boarding, and there were issues with engine. Stuck on the tarmac with no AC, they had us off-boarded since everyone was sweating. Reboarded after, no AC still until takeoff. Delayed more than two hours- this was last flight, and caused me to miss connection flight. Was supposed to arrive in final destination at 11pm that night- ended up getting there at 9:40AM next day."
Pros: "Bad good, good service but 5 hours delay"
Cons: "The airplane food and the delay in Chicago"
Pros: "Can't really remember if I liked anything."
Cons: "Unfriendly crew. Flight delayed by more then 2 hours. We were moved from gate to gate 2-3 times. Totally disorganized."
Pros: "I did have a nice trip!"
Cons: "Delay caused us to miss last flight of day. We have been sleeping on floor of airport for 9 hours. Same thing happened in the beginning of the trip from dallas to chicago. Oh, it was our honeymoon!"
Pros: "Flight attendants were great, all smiles and very kind."
Cons: "The United staff at the gate desk were terrible. Very rude, unwilling to take care of customer requests or even try to show any customer service."
Pros: "Never on Air Canada again. Food was miserable. They literally told me that they ran out of food (on the flight from Montreal to Casablanca). No kidding. They told us that the flight was full and no more food was available! When we asked for water, they did not bring water. I am not sure if they were out of water because the flight was full! That would be something! Bathrooms were not usable. Utterly dirty. My six-year old daughter refused to use the bathrooms. Water was flowing and the smell was horrible. They should clean that. I can go on but what is the point???"
Cons: "The list would be too long. So, what did I like is a better question in this case. Honestly, I am not even sure if I liked anything. I mean some people were nice, but why? Do I expect people to be rude? I mean, I need to like something extraordinary, something that others don't do. I can't remember anything remarkable. Just nothing."
Pros: "We finally got to Chicago.... In one piece!"
Cons: "The delay, the plane changed so the seat assignments changed but we were not given new boarding passes, A MESS!"
Cons: "Julie was the most rude person I've ever had the Unsatisfaction Of meeting."
Cons: "My first time flying through United and I am dissapointed my flight was delayed over 6 hours and we get no refund for that? Really United? Aren't you suppose to be a top airline for a reason. Never again"
"Check in was VERY good..,Fatima who checked us in at HYDERABAD was very helpful ...boarding was not properly planned at Delhi airport...once on board the seats have lost their softness and are VERY hard...especially during long flights becomes VERY difficult....entertainment..very poor...not many choices...monitors not functioning properly...overall. rating ...average..."
"We need to board a different flight because of technical difficulties."
Pros: "Seat was very spacious"
Cons: "The plane showed its age. In flight entertainment screens werent working for most seats"
Pros: "Crew was extra helpful and kept checking on me when I had a fever."
Cons: "Improve in all aspects"
Cons: "Missed flight due to delay of previous flight. Got an update email from Air India for first flight, showing arrival in Bengalore at the same time our flight from Bengalore to Delhi was to depart. Not sure in what universe I can be in two places at the same time, both arriving and departing at once."
Pros: "Food was very good"
Cons: "Boarding and chairs"
Pros: "It's very good above all"
Cons: "Entertainment not their"
Pros: "Food and timings."
Pros: "Very good service, specious legroom in economy class, tasty food and helpful staff"
Cons: "Nothing much"
Cons: "Delayed 2 hours at departure Screens not working"
Cons: "1. Had to check out baggage in Delhi, instead of through checkin to final destination 2. one of the baggage was lost 3. took 45 mins to check in at the air india counter for seating and my seat was separate from my child 4. audio was not working for the entertainment"
Cons: "I wish the crew was service oriented. As this is the only direct flight is the only reason to take this flight."
Cons: "We missed the connecting flight. So they said we have to wait til tom. We booked another airline for 180 cad two of us. And they wouldn't refund that flight or flight we missed. They said they have to wait two hours before the flight in order to see if we have a spot. We said we can't wait there's room now. We had a hotel booked that cost me 350cad a night they were going to refund it. And we only had one full day to see the city before we flew out. So we were only their two nights. Worse service ever. They said since we didn't book directly through them we couldn't get a refund. I think this is worse service ever had since both airlines we booked form Kathmandu was through air india. I will never fly with them again. And I travel alot."
Pros: "Food was better, seating and TVs seemed updates."
Cons: "the web check in doesn’t work. It was a nightmare trying to check in online and get seats. We set food preferences several times and in several ways (on phone , online and even confirmed it at check in) but we were not served the meals we ordered. This is a huge problem since we had the same issue going from EWR to BOM"
Pros: "Staff was doing their job dutifully! Arrival at Chicago quite convenient."
Cons: "Unless AirIndia improves it’s carrier it’s question of time! >50% TVs were nonfunctional! Seat covers are torn at places! Food just ok but ordinary! Overall, one is unimpressed!"
Pros: "The flight was not full, which was great as I could stretch. I had requested a special meal and it was served. The crew were nice and attentive."
Cons: "Delay in luggage delivery at Bangalore."
Pros: "Non-stop flight for DC area to New Delhi. Flight was delayed leaving but still reached destination on time."
Cons: "Lack of service during non-peak times. Food was mediocre."
Pros: "Good crew and service"
Cons: "Entertainment system failed half way through the flight . Not acceptable !"
Pros: "Their food - excellent for a long long time, and generous provision of wine."
Cons: "Unavailability of classical Hindustani music and the screen does not work well."
Cons: "Food was not cleared in a timely matter. The quality of food was not good, the flavors were just simply not up to standard compared to other airlines. Also they consistently did not have a non-veg option, how is that possible in this day and age?"
Cons: "No comments about the food.."
Pros: "Legroom and timeliness"
Cons: "Cleanliness: there was hair in the headset as well as in the seat pouches. Broken items: lot of things like headrest and entertainiment controls were broken Entertainment: limited amount of movies compared to other competitors Food: limited options and they ran out of non veg option during one of the meals"
Cons: "This was a one hour flight starting at 730 AM. I expected a reasonable breakfast in the business class. I was surprised that they served a micro sandwich and a slice of cake with tea/coffee - that’s all."
Cons: "Dirty plane seat , no good food"
Pros: "Crew was not too friendly."
Cons: "Ran out of toilet paper!!"
Cons: "they didn't have kids food even though i requested, i have proof."
Cons: "It was late"
Pros: "Direct flight and one less hour the pilots covered the distance . Crew was exlent!"
Cons: "Older flight The seats chosen seem to appear next to rest room than what the seat map showed. Crew helped me seat at different available seat."
Pros: "Fast flight to SFO. No connecting wait time ."
Pros: "On time arrival Food was fine"
Cons: "Checkin was incredibly slow. They don’t have a simple bag drop for online checkin passengers, which wasted almost an hour of my time. Lavatories should be cleaned during flight. Tired interior. Unfriendly staff."
Pros: "Satisfactory in every respect."
Cons: "Nothing that I can think of."
Pros: "Great stuff on board. Short and sweet flight."
Cons: "Staff needs to maintain bathroom cleanliness through the whole flight. Entertainment system is ancient and painfully slow. 2 sets of headphones did not work. Finally they gave me a headset from business class which worked. food was a disappointment. Staff was nice to me but rude to many others. One announced - "don't you understand English! Sit down""
Pros: "I was sitting in economy class in a middle seat... it was a comfortable seat and the flight left and arrived on time"
Cons: "The flight crew did not have water to serve after the initial small bottle that each guest received in their seat pocket"
Cons: "My flight is on time but I got my Bag’s after 2 hr..........."
Pros: "over an hour late with no communication or notice. nearly caused me to miss international connection. No air india staff were available at Lucknow airport without exiting security."
Cons: "the main reason why i find the service provided by the airlines to be beyond poor is because the connecting flight was delayed by more than 6 hrs and there was no assistance from the airlines staff regarding the next flight or the amount of delay. The flight got delayed because of weather conditions which is not the fault of the airlines but keeping stranded passengers informed is their most important duty."
Pros: "Travel time was very convenient and no delays at all. Excellent customer service"
Pros: "Not a good plane not a good staff folder sucks"
Cons: "Route map, entertainment"
Pros: "the food was vegetarian but far better than most of the domestic flights I take in the US. The food was also included in the price of the ticket. I wasn't left debating whether to buy a boxed snack for $8 or survive on peanuts and pretzels."
Cons: "Schedule and timing of flight"
Pros: "Short Flight duration"
Cons: "No inflight entertainment form EWR to MAA. Unclean toilets, torn seats and very rude flight staff"
Pros: "I liked that I arrived safely. The crew were all pretty nice as well."
Cons: "Plane was extremely run down and dirty. There was dust and dirt on the windows and cabin panels, and the seat back entertainment was falling off of the chair in front of us. The bathrooms look like they haven't been cleaned ever. It generally felt like Air India does not maintain their aircraft, which makes me wonder if they do their safety maintenance on time as well. In addition, after we had taxied to the runway and were about to take off, the pilot suddenly returned to the gate because "something looked wrong." All of that adds to the feeling that this airline does not do proper maintenance."
Pros: "We liked the courtesy of the staff (ground and air) loved the checkin luggage allowance of 25 kgs instead of 15 kgs in all other Indian airlines except jet air and free food"
Cons: "No complaints"
Cons: "Flight number 174 going on 11th November from sfc was not that great . Servive was not good ,whole plane was stinted due to bad smell. People were having their drinks by themselves throwing cups alllover . Not a good experience."
Pros: "Very poor service many of tv monitors broken Bad smell but got us there on time and very efficient"
Cons: "No entertainment on-board, crew was sluggish in making announcements, old aircraft carrier which is shaky & noisy"
Pros: "re-designed business class, great service, food/drink options"
Cons: "Not the most organized boarding process. Everyone seems to just bombard the gate when it is time to board."
Airlines flying to Trivandrum have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Trivandrum
Masks required on board, masks provided on flights to Trivandrum
Social distancing seating
Middle seats unavailable to book on flights to Trivandrum
Testing for antibodies, testing for symptoms for flights to Trivandrum
Waiving of change fees. Search flexible flights to Trivandrum