Worst ever. No assistance and communication from Emirates crew. No visibility of when the flight is flying. Couldn’t understand if we can go to lounge to take rest. Emirates system at a certain point said flight is not operating and suggested to take the next flight and in few minutes it suddenly opened the gate for boarding. unsupportive and rude crew. Worst experience ever. Flight was delayed by 5 hours so need the compensation for that.
Worst ever. No assistance and communication from Emirates crew. No visibility of when the flight is flying. Couldn’t understand if we can go to lounge to take rest. Emirates system at a certain point said flight is not operating and suggested to take the next flight and in few minutes it suddenly opened the gate for boarding. unsupportive and rude crew. Worst experience ever. Flight was delayed by 5 hours so need the compensation for that.
This airline is one of the best Ihave travel around the world well use them again in the future the food was higher quality plus your personal aboard communicated in many languages on our flights 13 this was amazing 👏 🤩 😀 👌 😄 thank you
More leg room and comfortable seats at least for long flights
The boarding was very chaotic and some airline staff were rude. This needs attending to.
Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.
Overall emirates continues to amaze me with their. Awesome service . I had shifted away from emirates , because I lost luggage and watch in emirates in 2019 that drifted me away from this airline , but I am willing to give it try
Well emirates since after covid recovery their service became much poorer than before , old planes to some destinations, untrained staff , rude , inflexible, and poor food, this specific flight the plane felt like in the 90s , and staff behavior was rude due to usual incidents in these flights for some destinations, i understand this but they pit everyone at the same basket, a readiness to be rude anytime
Overall experience was bad , one does not expect after travelling for 14 hrs in Boing 777-300 ER to be pushed in to a craft with a extermly poor seating pitch, no room for hand baggage in the luggege bins and extermly poor service quality. This patch made my overall expereince mediocre and would definetly look for better choices when flying in or out of Delhi in future.
Crew was not good and service was bad. Not happy
1. Please deploy better trained and courteous staff. 2. Wheel chairs be available at all steps of layover till boarding gate. 3. Food services be also improved . 4. TV and phone charging facility be also provided.
No towels or tissue and chocolate and mint provided before arrival
They made us deliberate waste time by holding our passports and boarding passes making us miss the flight
I staff or crew they were very friendly and humbly, they done theirs service very well, I appreciate them and thank you to the company or Qatar 🇶🇦 Government for providing as good service in their flight ,once again, thank you 😊 🙏 😀 😉 👍
Just money making business. This was my fourth journey with Qatar Airways, year by year the quality of service getting poor. Food is very cheap. They have some low quality alcohol beverages. They don’t have any brandy or cognac. No toilet around the gate lounge. We have to wait until getting to the flight for use toilet.very long standing for entering into the flight. We can see the old passenger suffering.
I had never seen any cabin crews behaving like that. They are not at all professionally fit for this job
Ultimate customer care humble and excellent service oriented crew , perfect timing maintained by the crew . My profound appreciation.
Very very poor service. Authorities must take action against this airline immediately. Total failure to follow the rules and regulations of an international airline
There was not enough staff during boarding which had created big problems . Another thing once you enter gate area there’s no way to use bathroom and you have to be in that area 2 hours before boarding which is too much.
Luggage handling was very very bad. Damaged my new Calvin Klein bag and delayed another. Still did not get it since 2 days. Worst airlines and service.
I would advice everybody not to fly by Indigo, no entertainment in flight, rude behavior of staff, worst experience of my life
1st time with. Etihad Airways and it was amazing from check in to crew. Great flight.
Good range of movies but lacking decent tv shows. Wifi was really expensive on this flight, considering flights under 7 hours have a $9.99 USD charge for streaming, to jump up to $24.99 for a 7 hour 40 flight seemed a little bit of a rip off. Staff are inattentive, and really need to improve on the customer experience.
The staff was kind and polite, but it was very very hot and no ways to have some fresh air.it would be also be nice to have more time to sleep, since it was a night flight
Eine Toilette der Business Class war gesperrt und somit nicht benutzbar.
Very unfriendly team. It was very difficult to get a cup of coffee. Legroom was extremely small. Old, dilapidated plane.
Ripped off and broken seats in Business class. Seats stink and need to request the staff for additional bedsheets. Crew if very friendly though
Food was very good. Again tray could use a non-skid mat. I had a regular seat - comfortable - able to sleep undisturbed. Boarding was uneventful.
Crew member took too long time to take back leftover food plates from passenger seats. Food was nice.Easy excellent checking.Guy at checking counter was really kind and helpful.Made our checking very quickly. Leftover food should be taken back ASAP. Because in economy class passanger have narrow space . In the long journey like this, passanger have difficulties to sit with the plates.overall experience was good.
Crew was good, boarding mediocre, food choices were limited, seating was not comfortable
Sits are very uncomfortable Don’t feel like to travel in Etihad. It was 1st time we traveled in Etihad now we decided we don’t want to travel in Etihad.
Air Canada from Edmonton to Toronto was disappointing but Lufthansa from Toronto to Frankfurt was excellent.
I ended up buying (for $340) "extra space" seats because I my flying partner was given a STY boarding pass, leading me to conclude that she was on standby and that we had to buy seats on the flight. I later learned that the flight was not sold out and that we could have gotten on as usual. To be honest, I felt swindled.
I'm Canadian. I have the unfortunate experience of pretty not having the choice to fly with them. THEY ARE TERRIBLE.
I really like it and travel to Europe and back with Lufthansa, but it is getting expensive, a bit beyond my me
1. Food provided was not per the selection. 2. Very old and outdated media infotainment and not much language oriented films 3. Better provide with a proper headset rather cheap in ear headphones.
Good crew and good flight but could have run on time They were waiting to collect people from connections
Very poor. Lost my luggage. Luggage never came in New Delhi from Munich and I created a lost luggage report with Lufthansa. Still waiting for luggage. Overall poor experience.
Good boarding experience, staff was very friendly. No entertainment was provided and vegan/veg food items did not taste good.
Flight landed on time but land services kept us in the plane for 3 hours. I missed connecting flight.
The premium economy seat is one of the most comfortable that I experience. The food is also better than the ones you get in Economy, though the boarding was a missed opportunity, no priority observed, a complete mess.
Mediocre staff, crappy food selections and no entertainment for a 14 hour flight. The only good thing was that it was a direct flight.
Not comfortable for sitting. Sits are too close to each other and it’s too hard for butt..you need to improve your entertainment section like tv programming, Movies, it’s so hard to kill 15 hrs in long flights .you don’t serve good food like other competitive airlines thats my opinion
It would have been perfect if there was onboard entertainment.
Food was unfit even for prisoners. larger front seats are terribly uncomfortable, which is ironic. Thorough need to upgrade aircraft on such a long route.
Interment is zero tv wasn’t work phone charger plug doesn’t work moves doesn’t work
Food could be better they need a better caterer in DC flight from India always has better food
Comfortable seats, on time departures and arrival, and helping staff
Everything! To start with, seats, food tray table, entertainment console all are broken! Imposing duty free baggage fees for $250 as a surprise penalty cannot be appreciated! Airlines should be responsible for transferring the checked baggages to the connecting flight. Having customer go through the transfer is painful considering the travel tiredness! No soft drinks served on flight is another crumble!
Old creaky plane, poor entertainment, USB port did not work. Food was ok.
On time boarding, proper information, friendly and cordial approach of staff, particularly crew members and the most important timely available of checked in baggage after arrival.
Toronto Pearson Airport (YYZ)Canada
Thiruvananthapuram (Trivandrum) (TRV)India
Thiruvananthapuram (Trivandrum) - Toronto Pearson Airport