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Find Cheap Flights from Toronto Pearson Intl to New Delhi Indira Gandhi Intl (YYZ - DEL)

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Toronto Pearson Intl to New Delhi Indira Gandhi Intl Flight Information

Flights Arrive in New Delhi Indira Gandhi Intl
Flights Depart from Toronto Pearson Intl
Flight Price C$ 642
Distance 11,638 km
Airlines WOW air, Ukraine Intl Air, China Eastern, Finnair, China Southern, TAP AIR PORTUGAL, Jet Airways, British Airways, Air India, American Airlines, KLM, Emirates, Air China

Good to Know

Low Season:
September
Best time to beat the crowds
3%
expected price decrease
High Season:
December
Most popular time to fly
2%
expected price increase
Average price:
C$ 1293
(avg. price over the last 2 weeks)
Good Deal:
C$ 1082
or less (round trip)

When to Book Flights from Toronto Pearson Intl to New Delhi Indira Gandhi Intl

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for C$ 1082 or less.
The cheapest flight from Toronto Pearson Intl to New Delhi Indira Gandhi Intl was found, on average, 64 days before departure.
Book at least 5 weeks before departure in order to get a below-average price.
Morning departure is around 3% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Toronto Pearson Intl to New Delhi Indira Gandhi Intl Flights

How long does a flight from Toronto Pearson Intl to New Delhi Indira Gandhi Intl take?
An average nonstop flight takes 16h 35m, covering a distance of 11639 km.
How many flights are there between Toronto Pearson Intl and New Delhi Indira Gandhi Intl?
There are 38 (nonstop) flights between Toronto Pearson Intl and New Delhi Indira Gandhi Intl per week, averaging 5 per day.
Which airlines provide the cheapest flights from Toronto Pearson Intl to New Delhi Indira Gandhi Intl?
In the past 3 days, the cheapest round-trip tickets were found on WOW air (C$ 642), Ukraine Intl Air (C$ 816) and China Eastern (C$ 846).
Which airlines fly most frequently between Toronto Pearson Intl and New Delhi Indira Gandhi Intl?
Air Canada (2 times daily), United (2 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Toronto Pearson Intl to New Delhi Indira Gandhi Intl?
For Toronto Pearson Intl to New Delhi Indira Gandhi Intl, Friday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from New Delhi Indira Gandhi Intl back to Toronto Pearson Intl, the best deals are generally found on Friday, with Wednesday being the most expensive.

Book cheap flights from Toronto Pearson Intl to New Delhi Indira Gandhi Intl (round-trip)

Airports
Origin
Toronto
C$ 642
only
C$ 642
Destination
New Delhi
C$ 642
only
C$ 642
Fri, 18 Jan
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
22h 50m
Fri, 1 Feb
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
C$ 642
Trip: 15 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

SXF
KEF
Good 6.3

Seats are too small

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

Wed, 21 Nov
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
21h 35m
Sun, 20 Jan
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
C$ 816
Trip: 61 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 2,874 reviews
Overall
6.3
Boarding
6.5
Comfort
6.1
Crew
7.0
Entertainment
5.1
Food
5.5
KBP
BGY
Okay 4.6

See my previous comment

FRA
KBP
Okay 5.2

Price

Pretty much everything esle

KBP
JFK
Mediocre 2.0

Nine hours delay! This airline is terrible !!! Twenty min. delay to Kiev and nine! hours delay back, old uncomfortable airplane (Boeing767), old unsafe seats without screen and charging plugs. Food was cold and not tasty. Their web site says “…favorite dishes from the unique menu from the chef!” Really? Cold pasta with tomato sauce!

CAI
KBP
Mediocre 2.0

The seats were so mashed together i could barely get in from the aisle, there was an unexplained three hour delay, and no food service.

KBP
VNO
Good 6.0

Price

Pretty much everything esle

Tue, 8 Jan
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
41h 20m
Sat, 16 Feb
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
27h 15m
C$ 846
Trip: 40 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 5,369 reviews
Overall
6.5
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.2
Food
6.0
HNL
PVG
Excellent 9.6

All is good. Check in great. Boarding great.

Don't like crew pulling out my charge cords or ear phone jack so early into the landing process.

PVG
HNL
Excellent 10.0

Very comfortable seat in the exit row and entertainment to choose from offered a wide variety of current and older movies, I was very impressed and will for sure book through China Eastern for my next flight to Hong Kong next month

Breakfast was a bit bland but nothing bad

DEL
PVG
Okay 4.6

On time

Turbulence most of the time Crew not courteous

SFO
PVG
Excellent 8.0

On time flights

All was good

LAX
NKG
Mediocre 3.6

The flight is not too busy

I have to checked my all suitcase out and re-check in again even thought I am transfer. This is horrible!! Nobody informed me, I have to go back to customs and get my suitcase.

Tue, 6 Nov
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
31h 31m
Thu, 15 Nov
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
45h 28m
C$ 895
Trip: 10 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,170 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
SIN
HEL
Excellent 8.0

Service good. Staff good

Very cold at night

HEL
JFK
Excellent 8.0

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

HEL
ORD
Excellent 8.6

The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected.

The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start.

ORD
HEL
Mediocre 2.0

Good airline teamed up with crappy American brings them down. Don't waste money!!

ICN
HEL
Good 7.3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

Mon, 1 Oct
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
23h 50m
Sat, 27 Oct
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
27h 30m
C$ 908
Trip: 27 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 4,866 reviews
Overall
7.1
Boarding
7.3
Comfort
7.1
Crew
7.6
Entertainment
6.8
Food
6.7
CAN
JFK
Excellent 8.0

Easy ride

N/A

CAN
NAO
Mediocre 2.0

i didn't receive my bags for days after despite being stranded in the airport even though China Southern has a free hotel policy for layovers more than 8 hours.

SHA
CAN
Mediocre 3.3

The crew is very friendly , hard working and helpful.

Food

CAN
LAX
Excellent 10.0

China Southern's people in Guangzhou are helpful and attentive. The boarding process goes as well as it can when boarding a plane that seats over 500 people. I enjoy flying on the upper deck of the A380. Even though the entertainment system went out late in the flight, it couldn't overcome the helpfulness, and friendliness of the flight attendants. China Southern's flight attendants are the best in the world.

DEL
CAN
Excellent 8.6

The plane was clean and the boarding process was very smooth. The crew was professional. The selection of movies was outstanding.

There was not as much legroom as I would have liked. We had Asian Veg meals which were a little bit too much the same each time.

Thu, 17 Jan
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
21h 50m
Thu, 7 Mar
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
C$ 916
Trip: 50 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 3,930 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
FNC
LIS
Good 7.0

On time!

That I had to pay for my check in bag on my return trip. Was told the ticket I booked didn't include check in bags. Whan my trip going to Portugal on Azores Airlines did. Someone shout step in and change this practice. Very confusing for the traveler

FCO
LIS
Good 6.0

Nothing, missed the connection

No flight to Faro during late arrival from

LIS
VIE
Okay 4.0

late flight lost my connection

LIS
BOS
Excellent 9.6

I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal.

LIS
BOS
Excellent 8.6

Very nice flight.

Boarding should be more organized.

Mon, 26 Nov
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
40h 00m
Thu, 6 Dec
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
25h 52m
C$ 927
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 24 Jan
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
19h 15m
Sun, 10 Feb
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
C$ 940
Trip: 18 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,146 reviews
Overall
7.0
Boarding
7.1
Comfort
6.9
Crew
7.5
Entertainment
6.3
Food
6.8
BOM
BLR
Mediocre 3.0

Seat Assignments were not done due to overbooking of flight. Given Emergency Riw seat finally but seat was damaged. Cushion not staying on seat. Food service was slow and unresponsive- ran out of food non-veg and staff were playing favorites with giving out food. Quality has progressively been declining and this flight sealed the deal for me - Vistara airlines from now on.

See above

AMS
BOM
Excellent 8.6

Food was great..and welcoming crew n great ground staff

Entertainment wasnt the best

BOM
DEL
Good 6.0

On time service

Request for Oriental vegetarian not served

BOM
COK
Excellent 8.6

Great food, accommodating crew.

BOM
AMS
Excellent 9.0

Flight crew was very helpful, friendly and attentive.

The food on this particular flight was okay.

Sun, 21 Oct
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
28h 20m
Wed, 5 Dec
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 35m
C$ 960
Trip: 46 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 18,633 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
VIE
Mediocre 2.3

Nothing

Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process.

LHR
GLA
Good 6.6

We where delayed for just over an hour

LHR
BKK
Okay 5.6

The crew are working really hard to make do with what they have. Exceptional service almost makes up for the dated fleet.

Tiny entertainment screens, no USB, really BA- how long will you keep running these 777’s for?

BHD
LHR
Excellent 10.0

All of it we left and landed ahead of time

FCO
LHR
Excellent 8.3

Two seats next to me were free!!! Food was good!

Luggage delivery at HFK was extremelly slow!

Mon, 19 Nov
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
26h 45m
Fri, 18 Jan
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
C$ 1019
Trip: 61 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,644 reviews
Boarding
6.7
Comfort
6.5
Crew
6.9
Entertainment
5.8
Food
6.5
BOM
EWR
Good 6.0

Check in at Mumbai airport took 1.5 hrs. The snack that was served after take-off was inedible. besides that food was average. No toilet paper or cups in the restroom. Crew needs to check the restrooms regularly. Aircraft looked dirty and grungy

DEL
IXU
Okay 4.0

Delayed 2 hours at departure Screens not working

ORD
DEL
Mediocre 3.0

Entertainment system did not work at all during this 14 hr flight

JFK
DEL
Excellent 10.0

The food was really very tasty. Attendants were mostly pleasant and efficient. I had three seats to sleep since a passenger left one seat to go to another aisle so we could both have space. Very kind.

Two meals were the exact same? Hmmm

BOM
JAI
Excellent 10.0

Food & Service + on time !

Sun, 28 Oct
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
27h 24m
Sun, 2 Dec
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
34h 29m
C$ 1041
Trip: 36 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,700 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
MIA
DEN
Okay 5.6

The plane looks like new. Great seats, phone and tablet holders at the seat back, USB outlet and a smooth flight.

The WiFi did not work and so no entertainment for a flight of almost 4 hours.

DUB
ORD
Mediocre 3.3

Customer service when my flight was delayed twice and then cancelled.

I hated that there were sudden updates of delays just moments before we were supposed to board, then delayed for a day, then cancelled. I was fortunate to be re-routed to San Francisco (I am on the way) now, through United airlines. All in all, it was a stressful inconvenience.

EWR
ORD
Okay 4.0

I like that I made it home alive.

Everything about Departing and arriving was a Poor experience. I might not be using this particular airline again. 4 Airlines now on my list of do not use.

LHR
JFK
Okay 4.0

Arrived ahead of the scheduled time

Plane was less than half full yet the crew appeared pressured .... one crew member didn’t wait for me to complete my request and she brought me eat phones yet I wanted to ask for water to drink! Seats don’t recline much ....

BOS
MIA
Excellent 8.3

Early arrival, plane not crowded

Onboard wifi not working so no inflight entertainment

Thu, 31 Jan
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
16h 35m
Wed, 27 Mar
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
26h 50m
C$ 1133
Trip: 55 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,241 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
ATL
AMS
Good 6.0

Able to fly direct to ansterdam

Have to lay over on the way back. More expensive than other airlines.

JFK
AMS
Excellent 10.0

The attendants took great care of us. Super smooth flight.

LOS
AMS
Excellent 10.0

Wifi on Board

Nothing

LAX
AMS
Excellent 10.0

Good services!

SFO
AMS
Okay 5.6

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

Sun, 14 Oct
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
20h 20m
Sun, 21 Oct
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
21h 10m
C$ 1156
Trip: 8 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 12,370 reviews
Overall
8.3
Boarding
8.3
Comfort
8.2
Crew
8.4
Entertainment
8.6
Food
8.1
SYD
DXB
Excellent 9.6

Crew service, and service at Emirates lounge in Dubai, were outstanding

DXB
CAI
Okay 5.3

Plane is good as usual

Food was not available “my choice “ Movies are the same for long time Comedy movies available are not comedy and old Crew were not responding in a professional way I was disappointed

HKG
DXB
Excellent 8.0

Dinner portions were too small.

MNL
DXB
Good 7.0

Food

Other Crew woman

DXB
BOM
Okay 5.0

Had "summon the crew" light on for 40 minutes, no one showed up

Tue, 9 Oct
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
28h 05m
Mon, 26 Nov
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
24h 52m
C$ 1168
Trip: 49 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 4,650 reviews
Overall
6.5
Boarding
6.7
Comfort
6.5
Crew
7.0
Entertainment
6.0
Food
6.1
IAD
PEK
Okay 4.0

Crew was great. Boarding and deplaning was really fast.

The entertainment was horrible. I had to watch the same three movies over and over again, because the other choices were not good. The food was barely edible. If I fly with AirChina again I will have to bring my own food and download enough entertainment for the whole flight.

JFK
PEK
Mediocre 3.0

Big delay in PEK

NRT
PEK
Excellent 8.0

Everything! New aircraft DREAMLINER

Pushy Chinese people acting like someone is trying to take something from them!

LHW
PEK
Good 6.0

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

PEK
HKG
Excellent 10.0

Great service

Not a thing

Fri, 25 Jan
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
22h 50m
Fri, 1 Feb
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
C$ 650
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
CPH
Okay 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

SXF
KEF
Good 6.3

Seats are too small

EDI
KEF
Good 6.6

No frills budget carrier, mostly exactly as I expected.

If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Mon, 28 Jan
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
22h 50m
Thu, 14 Feb
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
C$ 650
Trip: 18 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SXF
KEF
Good 6.3

Seats are too small

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

Mon, 28 Jan
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
22h 50m
Thu, 28 Feb
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
C$ 653
Trip: 32 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

Wed, 28 Nov
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
21h 35m
Sun, 27 Jan
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
C$ 824
Trip: 61 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 2,874 reviews
Overall
6.3
Boarding
6.5
Comfort
6.1
Crew
7.0
Entertainment
5.1
Food
5.5
CAI
KBP
Mediocre 2.0

The seats were so mashed together i could barely get in from the aisle, there was an unexplained three hour delay, and no food service.

KBP
DEL
Mediocre 2.0

the flight from kiev to delhi was good

we had a horrible wait inside the airplane it was very hot and no water was given to the passengers after the flight was delayed twice!

KBP
BGY
Okay 4.6

See my previous comment

FRA
KBP
Okay 5.2

Price

Pretty much everything esle

KBP
JFK
Mediocre 2.0

Nine hours delay! This airline is terrible !!! Twenty min. delay to Kiev and nine! hours delay back, old uncomfortable airplane (Boeing767), old unsafe seats without screen and charging plugs. Food was cold and not tasty. Their web site says “…favorite dishes from the unique menu from the chef!” Really? Cold pasta with tomato sauce!

Wed, 7 Nov
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
41h 20m
Mon, 26 Nov
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
27h 15m
C$ 847
Trip: 20 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 5,369 reviews
Overall
6.5
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.2
Food
6.0
LAX
NKG
Mediocre 3.6

The flight is not too busy

I have to checked my all suitcase out and re-check in again even thought I am transfer. This is horrible!! Nobody informed me, I have to go back to customs and get my suitcase.

ORD
PVG
Okay 5.6

Nice new airframe, for what that's worth. Staff are attentive, friendly.

Atrocious legroom & my legs are NOT long; like being in a stress position entire haul. BRUTAL. Flown many airlines to SEA, this was so bad it shocked me. The food (every 'meal' was poor, gross all-around but the "bacon & eggs" ....the egg didn't taste like real egg, bacon left raw. Inedible. The one exception was the chicken breast, that was actually a good standard... but they never have enough for everyone, and the rest of the meal was inedible. Almost no snacks offered, variety of drinks non-existent.

PVG
HNL
Excellent 10.0

Very comfortable seat in the exit row and entertainment to choose from offered a wide variety of current and older movies, I was very impressed and will for sure book through China Eastern for my next flight to Hong Kong next month

Breakfast was a bit bland but nothing bad

PVG
SIN
Excellent 9.3

Full plane yet service went well.

Pulling out of charge cords and ear phone so early in the landing process. Both time 30 minutes before landing. Should do landing check closer to touchdown.

PVG
LAX
Excellent 10.0

Great !

Sun, 10 Feb
YYZ
Toronto Pearson Intl
DEL
Delhi Indira Gandhi Intl
22h 50m
Thu, 28 Feb
DEL
Delhi Indira Gandhi Intl
YYZ
Toronto Pearson Intl
19h 55m
C$ 653
Trip: 19 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
SFO
KEF
Mediocre 2.0

Didn't take the flight. Wasn't allowed to cancel.

SXF
KEF
Good 6.3

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

SXF
KEF
Good 6.3

Seats are too small

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