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(Round-trip)
Airports
Origin
Ottawa
C$ 269
only
C$ 269
Toronto
C$ 291
only
C$ 291
Destination
Miami
C$ 269
only
C$ 269
Mon, 4 Dec
YOW
MIA
10h 54m
Wed, 13 Dec
MIA
YOW
8h 17m
C$ 269
Trip: 10 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 12808 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
YUL
DTW
Excellent 10.0

Same as above.

JAX
ATL
Good 6.3

Friendly crew

Long layover in Atlanta. Terrible terminal setup in LAX . Although we were on two connecting Delta flights, we had to leave the arriving terminal and take a bus to another. The second terminal (Terminal 2) was small, crowded, and had few food options.

STL
LGA
Excellent 8.6

Everything from the check-in to the landing was great. We were well informed about what was going on with out luggage (we were on a regional flight) and the assortment of free snacks were superb! I guess I'll be a returning customer

I was expecting some form of entertainment (radio, overhead monitor, etc) on the CRJ700. But it really don't take away from the experience since T-Mobile partnered with the Wi-Fi service and I received a free hour of Wi-Fi!

AUS
SLC
Excellent 9.3

Great service from the attendents and awesome movie selection

Seats not the most comfortable and boarding was sluggish.

DTW
BDL
Good 6.8

Flight attendants were super.

Delta is just another cattle car

Wed, 4 Apr
YOW
MIA
7h 51m
Wed, 11 Apr
MIA
YOW
7h 33m
C$ 269
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 49364 reviews
Overall
7.2
Boarding
7.3
Comfort
6.9
Crew
7.7
Entertainment
6.4
Food
6.4
MSP
ORD
Excellent 8.0

On time, friendly, overall great!

BOS
ORD
Excellent 8.0

The crew from the ticket agents all the way up were great. The app for iPhone is great.

I paid for 30 minutes of WiFi to download the United app on my iPad. I wanted to watch the movies/tv shows that were available to passengers. The WiFi was spotty and slow so I wasn’t able to load the app. Needless to say I was disappointed. I also was disappointed with the seating. I am an average size person and I felt very cramped in my seat. My shoulders and neck are killing me after a 2 hour flight. I know that I chose the economy seating but I don’t remember the seats being quite so narrow or the leg room being non existent.

PIT
DEN
Good 7.6

Smooth flight, kind of cramped but overall not bad.

Snacks only available for purchase, cramped seats with limited room.

HNL
ORD
Excellent 10.0

Excellent flight

At check in time being told I needed a eta visa to enter Canada!

SEA
IAD
Okay 4.0

The plane was delayed in WA DC and the staff did nothing to help with transfers in Addis Ababa and I missed my connection.

Tue, 9 Jan
YYZ
MIA
3h 28m
Tue, 23 Jan
MIA
YYZ
7h 03m
C$ 291
Trip: 15 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 10 reviews
Overall
7.3
Boarding
7.4
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
DFW
Excellent 10.0

Great staff, clean plane, comfy seat, easy boarding, unbeatable inflight entertainment.

DFW
ORD
Excellent 8.0

The free movies that are provided with the normal boarding passes is a huge plus that definitely comes in handy for longer flights. The staff did handle the delays very professionally and offered to help in any way possible

The flight received multiple displays before the plane landed then once it had landed it took the crew over an hour to decide that it was broken and that we would need to relocate to another plane.

PHL
LAX
Excellent 10.0

Although we were delayed a bit, the ride was smooth and we caught up some. Great service. Being a domestic flight, it was surprising that the crew kept serving water and other drinks. Since it was the last 5 .5 hours after a 8.5 hour across the Atlantic, this was much appreciated.

YYZ
MIA
Excellent 8.6

I liked that they kept us updated on the flight delays. We were delayed departing from the airport, as well as in landing (this was due to weather conditions). The staff appeared courteous.

I didn't like that they took a long time to load bags onto the plane. For an international flight to be delayed by this, it can be frustrating. Fortunately, I didn't have a connection, but some passengers did, and I hope they weren't delayed. Also, while it was nice that they had entertainment options, it seemed pretty expensive (~$8 for new movies, and ~$6 for VERY old movies (like from the 2000s)). I suppose that's the cost of entertainment, but I have flown with Virgin America airline and they seemed to have more reasonable pricing/better selection.

PHX
BOI
Excellent 8.3

Its Alaska. Nothing more to say. My preferred airline and never had a bad flight.

The usual. More legroom would be good. That's about it.

Tue, 16 Jan
YYZ
MIA
3h 35m
Tue, 23 Jan
MIA
YYZ
8h 29m
C$ 291
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 10 reviews
Overall
7.3
Boarding
7.4
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
PSP
DFW
Excellent 10.0

Free on board entertainment and arrived at same departure gate as my short connecting flight to West Palm Beach

LHR
JFK
Mediocre 2.6

Couldnt check in because kayak booking didnt give the right info for my flight. Kiosk couldnt find me....so much stress...

Had to stand in line to talk to finnair, aa, and used the kiosk 3 times. Nobody could help, ticket info wasnt right.

RDU
LHR
Good 6.0

The crew we're very pleasant & friendly. The flight was on time even though we sat in the runway for a bit.

Having to pay 3 Euros for a cup of coffee. And the seats were very uncomfortable.

PHL
LAX
Excellent 10.0

Although we were delayed a bit, the ride was smooth and we caught up some. Great service. Being a domestic flight, it was surprising that the crew kept serving water and other drinks. Since it was the last 5 .5 hours after a 8.5 hour across the Atlantic, this was much appreciated.

YYZ
MIA
Excellent 8.6

I liked that they kept us updated on the flight delays. We were delayed departing from the airport, as well as in landing (this was due to weather conditions). The staff appeared courteous.

I didn't like that they took a long time to load bags onto the plane. For an international flight to be delayed by this, it can be frustrating. Fortunately, I didn't have a connection, but some passengers did, and I hope they weren't delayed. Also, while it was nice that they had entertainment options, it seemed pretty expensive (~$8 for new movies, and ~$6 for VERY old movies (like from the 2000s)). I suppose that's the cost of entertainment, but I have flown with Virgin America airline and they seemed to have more reasonable pricing/better selection.

Tue, 12 Dec
YYZ
MIA
7h 28m
Tue, 19 Dec
MIA
YYZ
6h 14m
C$ 300
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1 reviews
Overall
7.2
Boarding
7.3
Comfort
6.9
Crew
7.7
Entertainment
6.4
Food
6.4
BOS
ORD
Excellent 8.0

The crew from the ticket agents all the way up were great. The app for iPhone is great.

I paid for 30 minutes of WiFi to download the United app on my iPad. I wanted to watch the movies/tv shows that were available to passengers. The WiFi was spotty and slow so I wasn’t able to load the app. Needless to say I was disappointed. I also was disappointed with the seating. I am an average size person and I felt very cramped in my seat. My shoulders and neck are killing me after a 2 hour flight. I know that I chose the economy seating but I don’t remember the seats being quite so narrow or the leg room being non existent.

YYZ
MIA
Okay 5.6

My screen did not work the entire flight and after asking repeatedly about it nothing was done. Could have done with some better customer service.

AVL
EWR
Good 6.3

On time

Paid entertainment

ORD
PHL
Good 7.3

Tight seats, seat belt uncomfortable

SEA
IAD
Okay 4.0

The plane was delayed in WA DC and the staff did nothing to help with transfers in Addis Ababa and I missed my connection.

Tue, 23 Jan
YYZ
MIA
3h 35m
Wed, 31 Jan
MIA
YYZ
10h 23m
C$ 291
Trip: 9 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 10 reviews
Overall
7.3
Boarding
7.4
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
YYZ
MIA
Excellent 8.6

I liked that they kept us updated on the flight delays. We were delayed departing from the airport, as well as in landing (this was due to weather conditions). The staff appeared courteous.

I didn't like that they took a long time to load bags onto the plane. For an international flight to be delayed by this, it can be frustrating. Fortunately, I didn't have a connection, but some passengers did, and I hope they weren't delayed. Also, while it was nice that they had entertainment options, it seemed pretty expensive (~$8 for new movies, and ~$6 for VERY old movies (like from the 2000s)). I suppose that's the cost of entertainment, but I have flown with Virgin America airline and they seemed to have more reasonable pricing/better selection.

LAX
DFW
Excellent 10.0

Great staff, clean plane, comfy seat, easy boarding, unbeatable inflight entertainment.

LHR
JFK
Mediocre 2.6

Couldnt check in because kayak booking didnt give the right info for my flight. Kiosk couldnt find me....so much stress...

Had to stand in line to talk to finnair, aa, and used the kiosk 3 times. Nobody could help, ticket info wasnt right.

FRA
PHL
Excellent 10.0

Very punctual; courteous crew. Ver smooth ride

Nothing. It was excellent.

PHX
BOI
Excellent 8.3

Its Alaska. Nothing more to say. My preferred airline and never had a bad flight.

The usual. More legroom would be good. That's about it.

Tue, 6 Mar
YYZ
MIA
7h 26m
Tue, 13 Mar
MIA
YYZ
7h 47m
C$ 300
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1 reviews
Overall
7.2
Boarding
7.3
Comfort
6.9
Crew
7.7
Entertainment
6.4
Food
6.4
MSP
ORD
Excellent 8.0

On time, friendly, overall great!

MEL
LAX
Excellent 10.0

The aircraft was spacious and well appointed. The crew MEL to LAX were very friendly and offered food and beverages at regular intervals, and walked the aisles regularly in case the passengers needed anything...

On the LAX to MEL return flight, the crew were very unfriendly and only did the bare minimum, and basically just asked 'chicken or fish" and "what beverage do you want", then almost threw the food and drinks at the passengers. The obviously don't enjoy their job very much.

ORD
PHL
Good 7.3

Tight seats, seat belt uncomfortable

YYZ
MIA
Okay 5.6

My screen did not work the entire flight and after asking repeatedly about it nothing was done. Could have done with some better customer service.

BOS
ORD
Excellent 8.0

The crew from the ticket agents all the way up were great. The app for iPhone is great.

I paid for 30 minutes of WiFi to download the United app on my iPad. I wanted to watch the movies/tv shows that were available to passengers. The WiFi was spotty and slow so I wasn’t able to load the app. Needless to say I was disappointed. I also was disappointed with the seating. I am an average size person and I felt very cramped in my seat. My shoulders and neck are killing me after a 2 hour flight. I know that I chose the economy seating but I don’t remember the seats being quite so narrow or the leg room being non existent.

Tue, 6 Mar
YYZ
MIA
3h 19m
Wed, 14 Mar
MIA
YYZ
5h 33m
C$ 292
Trip: 8 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 10 reviews
Overall
7.3
Boarding
7.4
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
PHL
LAX
Excellent 10.0

Although we were delayed a bit, the ride was smooth and we caught up some. Great service. Being a domestic flight, it was surprising that the crew kept serving water and other drinks. Since it was the last 5 .5 hours after a 8.5 hour across the Atlantic, this was much appreciated.

PSP
DFW
Excellent 10.0

Free on board entertainment and arrived at same departure gate as my short connecting flight to West Palm Beach

RDU
LHR
Good 6.0

The crew we're very pleasant & friendly. The flight was on time even though we sat in the runway for a bit.

Having to pay 3 Euros for a cup of coffee. And the seats were very uncomfortable.

DFW
ORD
Excellent 8.0

The free movies that are provided with the normal boarding passes is a huge plus that definitely comes in handy for longer flights. The staff did handle the delays very professionally and offered to help in any way possible

The flight received multiple displays before the plane landed then once it had landed it took the crew over an hour to decide that it was broken and that we would need to relocate to another plane.

FRA
PHL
Excellent 10.0

Very punctual; courteous crew. Ver smooth ride

Nothing. It was excellent.

Wed, 7 Mar
YYZ
MIA
7h 26m
Wed, 14 Mar
MIA
YYZ
5h 34m
C$ 300
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1 reviews
Overall
7.2
Boarding
7.3
Comfort
6.9
Crew
7.7
Entertainment
6.4
Food
6.4
AVL
EWR
Good 6.3

On time

Paid entertainment

EWR
SFO
Good 7.0

Too long delayed

YYZ
MIA
Okay 5.6

My screen did not work the entire flight and after asking repeatedly about it nothing was done. Could have done with some better customer service.

EWR
SJU
Excellent 10.0

Just what I needed, right when nothing was working out. I had many things going on in my mind, yet nothing had to do with my flight. Everything worked out perfectly after all.

When we arrived in PR there wasn't a gate available because the one that was assigned had a broken jet bridge.

BOS
ORD
Excellent 8.0

The crew from the ticket agents all the way up were great. The app for iPhone is great.

I paid for 30 minutes of WiFi to download the United app on my iPad. I wanted to watch the movies/tv shows that were available to passengers. The WiFi was spotty and slow so I wasn’t able to load the app. Needless to say I was disappointed. I also was disappointed with the seating. I am an average size person and I felt very cramped in my seat. My shoulders and neck are killing me after a 2 hour flight. I know that I chose the economy seating but I don’t remember the seats being quite so narrow or the leg room being non existent.

Tue, 7 Nov
YYZ
MIA
9h 15m
Wed, 8 Nov
MIA
YYZ
8h 32m
C$ 299
Trip: 2 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 10 reviews
Overall
7.3
Boarding
7.4
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
ORD
Excellent 8.0

The free movies that are provided with the normal boarding passes is a huge plus that definitely comes in handy for longer flights. The staff did handle the delays very professionally and offered to help in any way possible

The flight received multiple displays before the plane landed then once it had landed it took the crew over an hour to decide that it was broken and that we would need to relocate to another plane.

LAX
DFW
Excellent 10.0

Great staff, clean plane, comfy seat, easy boarding, unbeatable inflight entertainment.

PHL
LAX
Excellent 10.0

Although we were delayed a bit, the ride was smooth and we caught up some. Great service. Being a domestic flight, it was surprising that the crew kept serving water and other drinks. Since it was the last 5 .5 hours after a 8.5 hour across the Atlantic, this was much appreciated.

YYZ
MIA
Excellent 8.6

I liked that they kept us updated on the flight delays. We were delayed departing from the airport, as well as in landing (this was due to weather conditions). The staff appeared courteous.

I didn't like that they took a long time to load bags onto the plane. For an international flight to be delayed by this, it can be frustrating. Fortunately, I didn't have a connection, but some passengers did, and I hope they weren't delayed. Also, while it was nice that they had entertainment options, it seemed pretty expensive (~$8 for new movies, and ~$6 for VERY old movies (like from the 2000s)). I suppose that's the cost of entertainment, but I have flown with Virgin America airline and they seemed to have more reasonable pricing/better selection.

RDU
LHR
Good 6.0

The crew we're very pleasant & friendly. The flight was on time even though we sat in the runway for a bit.

Having to pay 3 Euros for a cup of coffee. And the seats were very uncomfortable.

Tue, 7 Nov
YYZ
MIA
6h 21m
Tue, 14 Nov
MIA
YYZ
5h 46m
C$ 301
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1 reviews
Overall
7.2
Boarding
7.3
Comfort
6.9
Crew
7.7
Entertainment
6.4
Food
6.4
YYZ
MIA
Okay 5.6

My screen did not work the entire flight and after asking repeatedly about it nothing was done. Could have done with some better customer service.

LAX
MEL
Okay 5.0

Very little. The crew were grumpy and barely gave any service beyond what they had to do. They grunted "Chicken or fish" and "What beverage do you want" and basically threw the food and drinks at the passengers..

Almost everything...

AVL
EWR
Good 6.3

On time

Paid entertainment

ORD
PHL
Good 7.3

Tight seats, seat belt uncomfortable

MSP
ORD
Excellent 8.0

On time, friendly, overall great!

Tue, 23 Jan
YOW
MIA
11h 06m
Tue, 30 Jan
MIA
YOW
15h 57m
C$ 299
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 24022 reviews
Overall
7.3
Boarding
7.4
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
PHX
BOI
Excellent 8.3

Its Alaska. Nothing more to say. My preferred airline and never had a bad flight.

The usual. More legroom would be good. That's about it.

LAX
DFW
Excellent 10.0

Great staff, clean plane, comfy seat, easy boarding, unbeatable inflight entertainment.

PHL
SFO
Okay 5.3

No leg room

MIA
MXP
Good 6.3

The flight left on time and arrived early.T

This was by far the most turbulent flight I have ever been on. Perhaps it was due to the remnants of Hurricane Ophelia, but only toward the end did the flight become smooth. I am surprised that a better flight path couldn't have been chosen.

PHL
LAX
Excellent 10.0

Although we were delayed a bit, the ride was smooth and we caught up some. Great service. Being a domestic flight, it was surprising that the crew kept serving water and other drinks. Since it was the last 5 .5 hours after a 8.5 hour across the Atlantic, this was much appreciated.

Tue, 28 Nov
YYZ
MIA
6h 07m
Tue, 5 Dec
MIA
YYZ
8h 55m
C$ 301
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1 reviews
Overall
7.2
Boarding
7.3
Comfort
6.9
Crew
7.7
Entertainment
6.4
Food
6.4
YYZ
MIA
Okay 5.6

My screen did not work the entire flight and after asking repeatedly about it nothing was done. Could have done with some better customer service.

AVL
EWR
Good 6.3

On time

Paid entertainment

ATL
ORD
Okay 5.0

Flight crew was polite

Took forever to board and exit the plane

SEA
IAD
Okay 4.0

The plane was delayed in WA DC and the staff did nothing to help with transfers in Addis Ababa and I missed my connection.

MSP
ORD
Excellent 8.0

On time, friendly, overall great!

Tue, 28 Nov
YYZ
MIA
6h 56m
Wed, 6 Dec
MIA
YYZ
10h 37m
C$ 300
Trip: 9 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 10 reviews
Overall
7.3
Boarding
7.4
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
YYZ
MIA
Excellent 8.6

I liked that they kept us updated on the flight delays. We were delayed departing from the airport, as well as in landing (this was due to weather conditions). The staff appeared courteous.

I didn't like that they took a long time to load bags onto the plane. For an international flight to be delayed by this, it can be frustrating. Fortunately, I didn't have a connection, but some passengers did, and I hope they weren't delayed. Also, while it was nice that they had entertainment options, it seemed pretty expensive (~$8 for new movies, and ~$6 for VERY old movies (like from the 2000s)). I suppose that's the cost of entertainment, but I have flown with Virgin America airline and they seemed to have more reasonable pricing/better selection.

FRA
PHL
Excellent 10.0

Very punctual; courteous crew. Ver smooth ride

Nothing. It was excellent.

DFW
ORD
Excellent 8.0

The free movies that are provided with the normal boarding passes is a huge plus that definitely comes in handy for longer flights. The staff did handle the delays very professionally and offered to help in any way possible

The flight received multiple displays before the plane landed then once it had landed it took the crew over an hour to decide that it was broken and that we would need to relocate to another plane.

PSP
DFW
Excellent 10.0

Free on board entertainment and arrived at same departure gate as my short connecting flight to West Palm Beach

PHL
LAX
Excellent 10.0

Although we were delayed a bit, the ride was smooth and we caught up some. Great service. Being a domestic flight, it was surprising that the crew kept serving water and other drinks. Since it was the last 5 .5 hours after a 8.5 hour across the Atlantic, this was much appreciated.

Wed, 29 Nov
YYZ
MIA
6h 01m
Tue, 5 Dec
MIA
YYZ
8h 55m
C$ 301
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1 reviews
Overall
7.2
Boarding
7.3
Comfort
6.9
Crew
7.7
Entertainment
6.4
Food
6.4
MSP
ORD
Excellent 8.0

On time, friendly, overall great!

MEL
LAX
Excellent 10.0

The aircraft was spacious and well appointed. The crew MEL to LAX were very friendly and offered food and beverages at regular intervals, and walked the aisles regularly in case the passengers needed anything...

On the LAX to MEL return flight, the crew were very unfriendly and only did the bare minimum, and basically just asked 'chicken or fish" and "what beverage do you want", then almost threw the food and drinks at the passengers. The obviously don't enjoy their job very much.

EWR
SJU
Excellent 10.0

Just what I needed, right when nothing was working out. I had many things going on in my mind, yet nothing had to do with my flight. Everything worked out perfectly after all.

When we arrived in PR there wasn't a gate available because the one that was assigned had a broken jet bridge.

EWR
SFO
Good 7.0

Too long delayed

LAX
MEL
Okay 5.0

Very little. The crew were grumpy and barely gave any service beyond what they had to do. They grunted "Chicken or fish" and "What beverage do you want" and basically threw the food and drinks at the passengers..

Almost everything...

Wed, 29 Nov
YYZ
MIA
9h 15m
Wed, 13 Dec
MIA
YYZ
7h 04m
C$ 300
Trip: 15 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 10 reviews
Overall
7.3
Boarding
7.4
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
ORD
Excellent 8.0

The free movies that are provided with the normal boarding passes is a huge plus that definitely comes in handy for longer flights. The staff did handle the delays very professionally and offered to help in any way possible

The flight received multiple displays before the plane landed then once it had landed it took the crew over an hour to decide that it was broken and that we would need to relocate to another plane.

YYZ
MIA
Mediocre 2.0

In Toronto, I waited in line at the AA ticket counter. By the time I got to the counter it was a few minutes after the "one hour before flight cut off". I was there in time! I had to give the ticket agent my credit card and she charged my card 400.48! The AA agent was mean and very unprofessional. She told me I had three minutes to make a decision or be stuck in Toronto until the next day. My flight was delayed and I would have made it with no problem. I even have Global Entry! My original flight to Miami was non-stop, instead I had to take a flight that connected in Miami. That flight was two hours late! This was the worst experience I ever had!

RDU
LHR
Good 6.0

The crew we're very pleasant & friendly. The flight was on time even though we sat in the runway for a bit.

Having to pay 3 Euros for a cup of coffee. And the seats were very uncomfortable.

DFW
PBI
Excellent 8.6

Free on-board entertainment and not a fully packed flight

LHR
JFK
Mediocre 2.6

Couldnt check in because kayak booking didnt give the right info for my flight. Kiosk couldnt find me....so much stress...

Had to stand in line to talk to finnair, aa, and used the kiosk 3 times. Nobody could help, ticket info wasnt right.

Tue, 30 Jan
YYZ
MIA
6h 12m
Wed, 7 Feb
MIA
YYZ
6h 07m
C$ 301
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1 reviews
Overall
7.2
Boarding
7.3
Comfort
6.9
Crew
7.7
Entertainment
6.4
Food
6.4
MEL
LAX
Excellent 10.0

The aircraft was spacious and well appointed. The crew MEL to LAX were very friendly and offered food and beverages at regular intervals, and walked the aisles regularly in case the passengers needed anything...

On the LAX to MEL return flight, the crew were very unfriendly and only did the bare minimum, and basically just asked 'chicken or fish" and "what beverage do you want", then almost threw the food and drinks at the passengers. The obviously don't enjoy their job very much.

MSP
ORD
Excellent 8.0

On time, friendly, overall great!

YYZ
MIA
Okay 5.6

My screen did not work the entire flight and after asking repeatedly about it nothing was done. Could have done with some better customer service.

LAX
MEL
Okay 5.0

Very little. The crew were grumpy and barely gave any service beyond what they had to do. They grunted "Chicken or fish" and "What beverage do you want" and basically threw the food and drinks at the passengers..

Almost everything...

AVL
EWR
Good 6.3

On time

Paid entertainment

Tue, 5 Dec
YYZ
MIA
7h 40m
Wed, 13 Dec
MIA
YYZ
7h 04m
C$ 300
Trip: 9 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 10 reviews
Overall
7.3
Boarding
7.4
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
YYZ
MIA
Mediocre 2.0

In Toronto, I waited in line at the AA ticket counter. By the time I got to the counter it was a few minutes after the "one hour before flight cut off". I was there in time! I had to give the ticket agent my credit card and she charged my card 400.48! The AA agent was mean and very unprofessional. She told me I had three minutes to make a decision or be stuck in Toronto until the next day. My flight was delayed and I would have made it with no problem. I even have Global Entry! My original flight to Miami was non-stop, instead I had to take a flight that connected in Miami. That flight was two hours late! This was the worst experience I ever had!

DFW
PBI
Excellent 8.6

Free on-board entertainment and not a fully packed flight

LHR
JFK
Mediocre 2.6

Couldnt check in because kayak booking didnt give the right info for my flight. Kiosk couldnt find me....so much stress...

Had to stand in line to talk to finnair, aa, and used the kiosk 3 times. Nobody could help, ticket info wasnt right.

LAX
DFW
Excellent 10.0

Great staff, clean plane, comfy seat, easy boarding, unbeatable inflight entertainment.

YYZ
MIA
Excellent 8.6

I liked that they kept us updated on the flight delays. We were delayed departing from the airport, as well as in landing (this was due to weather conditions). The staff appeared courteous.

I didn't like that they took a long time to load bags onto the plane. For an international flight to be delayed by this, it can be frustrating. Fortunately, I didn't have a connection, but some passengers did, and I hope they weren't delayed. Also, while it was nice that they had entertainment options, it seemed pretty expensive (~$8 for new movies, and ~$6 for VERY old movies (like from the 2000s)). I suppose that's the cost of entertainment, but I have flown with Virgin America airline and they seemed to have more reasonable pricing/better selection.

Thu, 2 Nov
YYZ
MIA
8h 00m
Wed, 8 Nov
MIA
YYZ
5h 46m
C$ 310
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1 reviews
Overall
7.2
Boarding
7.3
Comfort
6.9
Crew
7.7
Entertainment
6.4
Food
6.4
MSP
ORD
Excellent 8.0

On time, friendly, overall great!

PIT
DEN
Good 7.6

Smooth flight, kind of cramped but overall not bad.

Snacks only available for purchase, cramped seats with limited room.

LAX
MEL
Okay 5.0

Very little. The crew were grumpy and barely gave any service beyond what they had to do. They grunted "Chicken or fish" and "What beverage do you want" and basically threw the food and drinks at the passengers..

Almost everything...

ORD
PHL
Good 7.3

Tight seats, seat belt uncomfortable

BOS
ORD
Excellent 8.0

The crew from the ticket agents all the way up were great. The app for iPhone is great.

I paid for 30 minutes of WiFi to download the United app on my iPad. I wanted to watch the movies/tv shows that were available to passengers. The WiFi was spotty and slow so I wasn’t able to load the app. Needless to say I was disappointed. I also was disappointed with the seating. I am an average size person and I felt very cramped in my seat. My shoulders and neck are killing me after a 2 hour flight. I know that I chose the economy seating but I don’t remember the seats being quite so narrow or the leg room being non existent.

Wed, 24 Jan
YYZ
MIA
6h 45m
Tue, 30 Jan
MIA
YYZ
8h 29m
C$ 300
Trip: 7 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 10 reviews
Overall
7.3
Boarding
7.4
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
YYZ
MIA
Excellent 8.6

I liked that they kept us updated on the flight delays. We were delayed departing from the airport, as well as in landing (this was due to weather conditions). The staff appeared courteous.

I didn't like that they took a long time to load bags onto the plane. For an international flight to be delayed by this, it can be frustrating. Fortunately, I didn't have a connection, but some passengers did, and I hope they weren't delayed. Also, while it was nice that they had entertainment options, it seemed pretty expensive (~$8 for new movies, and ~$6 for VERY old movies (like from the 2000s)). I suppose that's the cost of entertainment, but I have flown with Virgin America airline and they seemed to have more reasonable pricing/better selection.

DFW
ORD
Excellent 8.0

The free movies that are provided with the normal boarding passes is a huge plus that definitely comes in handy for longer flights. The staff did handle the delays very professionally and offered to help in any way possible

The flight received multiple displays before the plane landed then once it had landed it took the crew over an hour to decide that it was broken and that we would need to relocate to another plane.

PHX
BOI
Excellent 8.3

Its Alaska. Nothing more to say. My preferred airline and never had a bad flight.

The usual. More legroom would be good. That's about it.

RDU
LHR
Good 6.0

The crew we're very pleasant & friendly. The flight was on time even though we sat in the runway for a bit.

Having to pay 3 Euros for a cup of coffee. And the seats were very uncomfortable.

LHR
JFK
Mediocre 2.6

Couldnt check in because kayak booking didnt give the right info for my flight. Kiosk couldnt find me....so much stress...

Had to stand in line to talk to finnair, aa, and used the kiosk 3 times. Nobody could help, ticket info wasnt right.

*
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