|Avg. Flight Duration||5h 10m|
|Flights Arrive in||Orlando|
|Flights Depart from||Edmonton|
|Flight Price||C$ 324|
|Airlines||Swoop, WestJet, Air Canada, United Airlines, Alaska Airlines, Delta, Flair Airlines|
Cons: More water and a tv like air Canada
Pros: Shakespearean effort by staff
Cons: Little snack perhaps?
Pros: noone booked in the seat beside me allowed for more room.
Cons: food (ran out of items I wanted) seats are mediocre no entertainment stewardess forgot my cream for the coffee - too busy chatting with another passenger.
Cons: Timing. The flight was delayed by 1 hour and 15 mins.
Pros: flight attendants were very good & compassionate for a blind passenger.
Cons: Check-in crew on the ground needs an attitude adjustment. They were more interested in high 5ing one another than opening up to take care of waiting customers. the service culture was lacking.
Pros: Crew was friendly and polite
Cons: The flight was late arriving, so consequently we had to pay a taxi to hotel, as shuttle had finished for the night. Air Canada staff let people know 10 mins prior to boarding that we needed the app to view movies in-flight. Most people couldn't download quick enough, & airport Wifi was not optimal
Pros: Crew was amazing and flight was excellent
Pros: Crew amazing
Cons: Nothing to do with the airline - a bit rough
Cons: The seat padding was a little worn.
Cons: Transfer from international (T5) to T1 at O'Hare is very unpleasant..Generally O'Hare is a terrible airport.
Pros: The crew was helpful and nice.
Cons: It was delayed a lot.
Cons: Flight was delayed. Reasons not given . Did not see enough of the crew to evaluate.
Pros: The crews did a great job!
Cons: Departures on both legs of the flight was delayed. First one 45 minutes and second one 20 minutes. The seat on the first flight was not the best and doesn’t seem to have a tall enough back section for taller people to rest their head.
Cons: Crew was late. Delayed the flight by 45 minutes.
Pros: There was someone who worked at the ticket counter on gate B9 who was so sweet, friendly and competent. Not only was she pleasant and quick to everyone she encountered but she helped my daughter and I get seated together. Unfortunately I didn’t get her name....
Cons: Not much really. It was a great flight.
Pros: The flight attendants smiled from the moment we stepped on the plane until we stepped off. The flight was over 4 hrs long so that says a lot!I would like to especially mention Paula who went out of her way to make me comfortable. Also we were in the exit row so of course we had tons of leg room.
Pros: Crew was wonderful. Service was excellent.
Cons: Very poor entertainment. The Virgin America planes had excellent entertainment as they had TV screens on the seats. You should consider bringing those back.
Pros: The crews are always great, and as far as economy fares go, it's pretty standard comfort.
Cons: The seats are far too narrow, and this thing where every airline overbooks, forcing people to check carry-ons, etc. is really getting old. Maybe go back to rolling luggage fees into the price so not so many people try to game the carry-on policy? Seems to be a complete failure in practice.
Pros: I liked the mood lighting, the spacious area under the seat in front of my aisle seat, the choice in movies, and that every seat had a screen.
Cons: The takeoff and landing were smooth except that the plane felt like it was fishtailing a bit. Otherwise, it was great!
Pros: Great flight
Cons: I fly regular this was an excellent flight
Cons: No issues at all
Pros: great flight attendant
Cons: Everything was excellent.
Pros: Amazing crew. Brand new plane.
Pros: Seats comfy, crew excellent
Cons: Timing. The flight was delayed by 1 hour and 15 mins.
Cons: The cabin was a bit warm
Cons: Tv in the seat to make the long flight pass more quickly.
Pros: Seats were very comfortable in first class. Very happy with that experience for short haul flight. Enjoyed the service. Flight attendant checked on me multiple times and offered beverages.
Cons: Snack/food choices.
Pros: The crew was fine.
Cons: United is consistently late and unhelpful with addressing travel delays. The first leg of my flight was delayed which would have caused me to miss my connection. United staff could not have been less helpful. In the future, I will try to avoid flying United wherever possible.
Pros: The plane was not full so I had room to spread out even in economy
Cons: Instead of breakfast being served upon arrival (at 8:30PM), a lite lunch might have been better. The meals seemed out of sync with the times.
Pros: Flight was on time and crew was friendly
Cons: Seat was quite uncomfortable and I would love more soda choices.
Cons: Flight departed late
Pros: Aair Canada rouge seems to ne a plane for cattle. Too tight
Cons: Human space between seats
Cons: Not enough washrooms for # of people. Denied us of from WR. Food carts blocked WR access to most people for long periods of time.
Pros: We arrived safely
Cons: Flight was 3 hours late. Crew was disorganized & inefficient. Announcements were repetive & not helpful. Waited 2-1/2 hours on plane before departure because crew was terribly ineffective boarding passengers that were re-routed from another flight. No weather or mechanical issues, bad decisions.
Pros: Food in premium economy was pretty good.
Cons: Flight was 2 hours late leaving Heathrow
Pros: Nice crew.
Cons: Would have liked some better movie choices.
Pros: Great crew, fast boarding, nearly empty plane so I had the whole three seat row to myself.
Cons: The hydraulic pump for the inboard flaps sounded like it was on it's last legs and howled whenever adjustments were made. The cabin pressurization system whistled so loud that I had to put ear buds in to protect my hearing (just on takeoff/landing). Proper maintenance is important!
Pros: Everything about Newleaf was awesome.
Pros: The plane didn't crash like website and they did not charge $10 for printing off my boarding pass, as no one could with website down. Also, some budget airlines now only allow 40lbs in checked baggage, Looks like they allow 50lbs.
Cons: Similar problem on the way home, could not book luggage online but could check in. Shop closes at 5 CST so could not call. Even though we told at checkout that it was because of the Christmas volume online, still had to pay Airport (extra) price to check-in baggage. They said I could perhaps get the penalty fee returned if I called in. Told her it's not worth 2 hours on a paid long distance call to get $20 back.
Pros: Comfortable seat with plenty of hip & leg room.
Cons: Charged $35. for luggage because I didn't know I could go online with the Flair Air website & pay prior to check in. They were friendly and advised me to do this in the future.
Cons: New leaf discontinued their Sunday Halifax to Hamilton flight which was to be my return flight home. They did offer me a full refund if I needed to cancel or to rebook on a different flight but I couldn't make the new dates work so I took the full refund. I booked the flights in December for a flight in Feb and they cancelled half way through January so there wasn't a lot of notice given
Pros: Landed on time
Cons: Staff. Boarding. Fellow Passengers.
Cons: Ground crew and in Jamaica was horrible. They asked me if I have flew United before when I asked her a question.
Cons: Leaving on time
Cons: Very turbulent day.
Pros: Service was amazing!
Pros: Hmmmm... I got free earbuds. Though movies were “pay per watch” grrr... I thoroughly enjoyed every one of the 67 movie trailers....
Cons: The seat hurt, it really should be comfortable if you’re going to sit in it for upwards of 7 hours. FOOOOD... something complimentary to give to your passengers who payed so much for a great trip and are now starving to death in the back seat, chewing on the magazines as nourishment.
Cons: Explain the reason of the delay to us. Service while boarding was very poor No smile or welcome
Pros: The bathroom was extremely cramped! No TV available on long flight.
Cons: I signed up for a wheelchair when I purchased my ticket. There was a delay getting me a wheelchair in San Jose to get to my gate. After landing in Toronto there was not a wheelchair waiting at the plane exit. There was a wheelchair inside the airport - but no one available to push it!
Pros: Boarding was easy, crew was pretty friendly and we reached London an hour early which was brilliant.
Cons: Maybe let us know in advance that there's no TV's in the plane, or meals. Leg room for someone who's 6'4" is non existent, especially when the person in front of you puts their seat back.
Pros: Entire experience went smoothly. Right from when I booked by tickets to checking in at the airport. I was kept informed of changes to the flight itinerary and didn't have any trouble throughout the process.
Cons: Nothing really could be improved other than typical airline problems that can't necessarily be solved. We did fly out of LAX on our way home and that was more of an unpleasant experience as there is not near enough seating for people waiting to board their flights.
Cons: Foods really mediocre at best. They serve food in heated plastic packaging!
Pros: I was only a few minutes late and was not allowed to check in my bag or to board the flight.
Cons: They could have let me board!!
Cons: AC would always delay
Pros: Crew was friendly and boarding was fast and easy.
Cons: My luggage did not arrive with me.
Cons: I was in coach. I am 6’2” and my legs were pressed against the seat in front of me for the full 4 hours. Uncomfortable.
Cons: The seats are getting smaller and the leg space is nonexistent.
Pros: Service was amazing!
Cons: On time departure and arrival
Pros: Great crew!
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