Orlando Hotels

Too many people smoking on property.

Our family loved staying here!! We stayed one night when we first arrived in Orlando and then stayed at another resort hotel down the road due to a conference. As soon as the conference was over at the other hotel, we rushed back to Caribe Royale because we loved the King Suite room! Great space and there was also privacy because a door divides the living area from the sleeping area. Our family loved the pool areas too. Fun slide! Customer service was great and the price was affordable. We will stay at Caribe Royale again when we visit Orlando.

Kid friendly, great pool, nice layout of room Shower did not drain properly

The ambience was amazing from the very moment I entered the lobby to check in. The staff were professional, friendly, and humorous. I had a great check-In experience and stay. When driving to my room,( I stayed in Tower 2) there weren't many street signs to navigate my way there. The "Tower 2" sign was so small I drove passed it and had to double back.

Basic hotel. Clean but slightly old and dated. close to Disney World.

Everything was wonderful Theirs nothing bad to say

Two bed rooms, pool, bathrooms. Air conditioning very hard to operate- too complex !

the room hard to find the hotel. The address they give is unkown by people from this area.

Floridays was the perfect family resort. Everything we needed was right on hand and if not then the extremely friendly staff would help. Shuttles to and from the theme parks were great and very well organized. The pool was great for kids big and small and was heated too so you could jump right in. Would definitely return and recommend to friends. The resort is one of the further away from the parks but that didn't really bother us. There aren't many restaurants within waling distance and the pool cafe food was a little disappointing and on the expensive side.

Spacious rooms, comfortable bed, everything including cooking utensils and washer and dryer provided. There was a live cockroach in our room.

Everything was great, even with the weather so bad. It was a shame we had to conceal some stuf, but Thank you. Will be back Jeff S Was limited , a shame

The staff was excellent... Called about an early check in, and when i arrived my room was ready by 10:00 am. i was very grateful. The pool area was fantastic and the Memorial day activities were great for my kids. We Will definitely be back.

This was our second stay and again we had a great time. The pool is amazing. The staff is friendly. There are separate area's for children which is nice when your not staying with a child. The rooms are so spacious. And the hotel is less then 15 minutes away from everything, IE theam parks, shopping, and dining. The only issues we had was there isn't any real way of telling which kind of room your getting. In our first stay we were in a room with a whirlpool and we believed we were staying in the same kind of room. We weren't. The room we did stay in actually smelt a little dank, wasn't as spacious, and the tv had terrible reception.

I'm usually much more of a boutique hotel person, but I was meeting up with friends for a night and having a villa meant we could have another person sleep on the pullout couch. I am so glad we ended up here! It has the benefits of a resort without feeling too commercial. The pool (there are four but we only made it to one) is large and beautiful. There are games set up at the pool, a waterfall, and a pool bar. The staff is unbelievably friendly and helpful. They give every guest a courtesy gift. It was so comfortable, we ended up not going out and instead getting a bottle of wine and relaxing on our large screened in porch. I highly recommend.

We stayed in was a single room with separate bedroom and sitting area, it was clean and the bed very comfortable,. We used this as our home base for traveling throughout the area and only stayed on the property three half days around the pool. There were enough utensils in the kitchen, fridge was clean and the convection microwave was a good addition. We elected to not have room service so the washer and dryer was also a good addition. Overall the room was comfortable for two people. It was also good that they had a quite pool, however you need to get there early if you are to have any chance of one of the poolside cabanas. We stayed in building 10 on the fourth floor , the building backs onto a very busy noisy road. There was a very limited amount of washing detergent, shampoo, soap etc.. They should just add a couple of dollars to the cost of the room and supply an adequate amount of toiletries etc. The TV was so dark it was very difficult to watch any program . We were informed that there was no brightness adjustment on the TV it was an auto select feature, also informed they had numerous complaints and were in the process of replacing them. We only used the small hob for cooking twice , it was okay but mainly used it for boiling a kettle of water for a cup of tea. The exhaust fan over the hob vents into the room so all cooking smells stay in the room. Had breakfast at the on site restaurant it was average, staff were very nice.

Overall I enjoyed everything! I do wish the big pool was open but it was understandable that needed repairs needed to be done. I don't like timeshare presenters trying to change my mind once I've given them an answer that I am not willing to purchase. Also I would have like to seen somewhere on the Sheraton site before I booked that the big pool was closed for repairs instead of reading it in the confirmation email after I booked a non-refundable stay.

The building looked nice and new but there's rooms were anything but... The staff was really nice. The beds were pretty small

Pretty environment Not a single breakfast.

Close Access to all attractions The daily $4.50 charge should be more transparent. Was not on website and was not sure why it was mandatory. If everyone has to pay it then include it as part of the room price.

Excellent value !!

Thr privavcy is great on this hotel, you just feel like you are staying in your own Villa

Loved all the space we had, the balcony and the pools. Beds were just okay in comfort.

Everything was amazing! Id suggest to anyone wanting to be comfortable and close to all the atractions!

Clean, accommodating and convenient location Additional fees afte "Kayak" payment that were not in the disclosure.

Really amazing pool with kids area and heated water. The room itself was clean, modern, and very nice. I would recommend this hotel to a friend

service was great, clean rooms, comfortable beds, clean locations

It was in a great location and and the staff were very friendly. The room was nice and the beds were very comfortable! Their gueen size beds were full queen size compared to a lot of 4 star hotels that are smaller and less comfortable. We had everything that we needed for this short stay. It was a plea sent visit for our needs on this one night stay. The only thing I didn't like was that the pool bar and snack room was highly over priced.

Convinent location to universal studios Accomadating Beautiful resort Friendly staff

It was very nice accomdations. I had a great view of the lake. I will surely stay here again n/a

I loved our room, it was spacious and very relaxing the staff was very helpful and the way the place is set up it seemed very safe compared to other places I've been in the past. I loved this hotel and I'm looking forward to booking with them again. They call every morning asking about a packet, & try to get you to sign up for a time share .

The grounds are spectacular - lush greenery and foliage, variety of flowers, manicured -they must have a team of scientists and gardeners to plan the landscaping year round. All amenities are included -bikes, climbing wall, sailing, kayaking. 24-hour pool and hot tub are a huge bonus, especially after a day and night of disney. The staff is equally incredible throughout the hotel. St. Augustine has been my favorite local weekend get-away, but now the Hyatt Regency Grand Cypress is IT! It may just win the competition between any of the Disney parks or just a relaxing, but activity filled day at the hotel for the best day of your vacation too! Breakfast buffet ($22) is great too - seems pricey, but the options are high end from ham, bacon, prosciutto, salami, variety of cheeses, sausages, yogurts, fruits ( melons and berries), pastries, artisan breads, omelets, oatmeal, boxed cereals, and then the usual scrambled eggs, ham, sausage, breakfast potatoes, pancakes, waffles, etc. Other food and grocery store options are literally within 5 miles. Room has "cool box" (small refrigerator without freezer) that keeps soda cold. $17 parking.

The service and the club level. Could've stayed in a bigger room.

My family and I had a blast at the Grand Cypress. The grounds are fantastic with plenty to do for all ages. There was only one person at the front desk when we arrived at 3pm and it took over 15 minutes to tend to the couple in front of us.

Getting nickel and dimed for parking & breakfast at $25/ each significantly increased the cost of a daily stay. I make over a million $ a year and have been to the hotel several times, but the silly expensiveness makes me sure to avoid another stay.

When the front desk found out it was our wedding night, they upgraded us for free to a 2-story suite with a outdoor patio at the very top of the hotel. There was a bottle of champagne and a plate of chocolate covered strawberries waiting for us. They were unbelievably nice. Best hotel experience ever!!!

Very beautiful and quiet. Pool is large enough that we were apart from everyone and had some good quiet time. Very delicious frozen drinks on demand at the pool bar. Love the macaw "lobby ambassador!" Super awesome breakfast buffet with anything you can imagine. Decor felt a little bit dated in places but was not awful. Shuttle to universal Orlando was about a half hour.