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There are many destinations you can fly to non-stop from Newfoundland and Labrador. The most popular are: Flights to Toronto Flights to Halifax Intl Flights to St John's Flights to Calgary

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Air Canada, WestJet and KLM have all waived their change and cancellation fees on flights from Newfoundland and Labrador to Worldwide. Confirm policies on booking site.

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28 Jan — 4 Feb1

Return

1 adult

Economy

0 bags

From?

To?

Low season	May
High season	December
Cheapest flight	C$ 237
Average price round-trip	C$ 524
Good deal round-trip	C$ 97
Good deal one-way	C$ 74

Best time to beat the crowds (3% less expensive on average)

Most popular time to fly (8% more expensive on average)

Flight from St John's to Toronto Pearson Intl

(avg. price over the last 2 weeks)

or less

Book at least 3 weeks before departure in order to get a below-average price.
High season is considered to be January, November and December. The cheapest month to fly to Anywhere is August.

8.3

EmiratesOverall score based on 15615 reviews

8.3Boarding

8.2Comfort

8.4Crew

8.5Entertainment

8.0Food

Airline reviews

Pros: "Good entertainment options"

Cons: "More beverage services"

Read more about Emirates

Pros: "Good entertainment options"

Cons: "More beverage services"

Pros: "Excellent crew. Got on just in time. Last one on the flight but they were very understanding. Loved the airbus A380."

Cons: "It was great but food could have been better. Process to get onto the flight at DXB was much longer and complicated than it needed to be. Huge airport and big distance between connecting flights."

Cons: "Crew didn’t manage noisy passengers at business cabin"

Pros: "The crew was amazing and their service was very attentive to customers."

Cons: "Not having crying infants onboard"

Pros: "Crew, food, drinks, and seats were fantastic"

Pros: "Seat was fixed for such a long flight it is hazardous to the spine ."

Cons: "Allow the seat to slightly recline like any other airline"

Pros: "The crew were superlative."

Cons: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"

Pros: "nice comfortable flight"

Cons: "depaert on time"

Pros: "Great service!"

Cons: "N,/A"

Pros: "Outstanding and very helpful service"

Cons: "N/a"

Pros: "Jumbo jet plane was fantastic."

Cons: "None for now"

Pros: "Business class setup Bar Staff"

Cons: "Being seated 5 rows and a bulk head away from my wife. Configuration of Two class A380 business class is at the back of the plane with all that increased movement and you have to wait for economy to exit before you can get off. Your diluting the benefits guys for economy profits."

Pros: "Same as above"

Cons: "Same as above"

Pros: "Love the A380 - the sheer size of it allowed for more personal space. Consequently, it was a much more comfortable flight."

Pros: "Professionalism of flight and ground crew. Movie & entertainment selection. Overall cleanliness of aircraft. Better comfort due to wider seating."

Cons: "The fact that this was the shortest flight of my trip - Wish my journey started this way."

Pros: "Didn’t get this flight as we were so delayed."

Pros: "Good space and entertainment. Crew was excellent. Really enjoyed it."

Cons: "Food. It’s plane food wasn’t impressed."

Pros: "Staff were quite attentive. All requested were promptly fulfilled"

Cons: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."

Pros: "A380! Overall is good. I liked a bag of accessories including eye mask and socks."

Cons: "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."

Pros: "After our trip from Cape Town to Dubai with Emirates which was not that great we where pleasantly surprised when we where bumped up to business class from Dubai to Bangkok. We did not expect this. Although we did not take advantage of all the extras business class has to offer we had a great nights sleep and the breakfast was superb. The cabin crew was excellent all the time. Thank you Emirates."

Pros: "The big tv on the seat backs."

Cons: "The seats were too close to each other."

Pros: "Professional and friendly staff"

Cons: "Bad terminal atmosphere. Hot and dirty. Pool management transportation to airplan. Man in black suit officer bad manner for service."

Pros: "all entertrainment onboard is excellent ."

Cons: "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."

Pros: "Attentive crew (Busines cabin was near empty). Highlights the deficit caused by large occupancy A380 Business cabin. A380 business cabin has been economy classed to within an inch of its life, too few crew and those that are on duty disorganised and stressed. 777 crew ratio was 3 crew to 1 pax :)"

Cons: "Engine noise. Boarding in Dubai was a farce as called to gate even though aircraft was severely delayed inbound. Surly lounge staff didn’t help. Business Class gate desk ‘closed’ even though staffed as person was busy on the phone. Weird 2 - 3 - 2 layout means window and centre seats have to clamber over reclined neighbours. Seat width better than A380 and also less tomb like when reclined to nearly flat bed."

Cons: "The connection in Dubai was horrible. The 30 minute bus ride is so ridiculous. It's very difficult to even find the Business Class Lounge. No greeters. No signage. Terrible service. Even pajamas are not provided in Business Class --- unlike on Qatar Airways."

Pros: "crew"

Cons: "nothing"

Pros: "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."

Cons: "On the whole everything was acceptable."

Pros: "Streamlined flight compared to Boston to Dubai flight. Still very pleasant staff"

Cons: "Seats not as comfortable as possible in coach"

Pros: "Very relaxed, good food and beverages. Loved the bar/lounge area. Staff very friendly and helpful. Will definitely fly Emirates again."

Pros: "Great flight."

Pros: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."

Cons: "Not much I didn't like"

Pros: "Nothing."

Cons: "My seat was changed after I had booked and paid for flight."

Pros: "Affordable price"

Cons: "Unfavourable flight schedule- Midnight arrival.. tired."

Pros: "Low fat meal was great! (the salmon one)"

Cons: "They broke my checked in luggage!!!"

Cons: "I and my friend booked together but we had to sit separate. All round trip. What the hell? The plane wasnt even full."

Pros: "Lovely online and phone customer service reps. Comfy flight with good entertainment (tv)."

Cons: "My baggage (x3) was delayed 3 days, which was frustrating to say the least. I received no apology email or flight discount/refund/coupon, etc."

Pros: "Everything was Great !!"

Cons: "late take off and even on arrival took 20 minute halted near runway as there was no space for disembark ."

Pros: "The plane was very comfortable and I had plenty of space for not only myself, but my carry on luggage. I only brought carry ons so I wasn't sure if I would be able to place my bags above where I sat and if there would be enough space. There was."

Cons: "The boarding process was a bit confusing. It all seemed to happen really quickly. Suddenly it felt like everyone was allowed on the plane which confused me. But in hindsight, I think this was for the best because the boarding process was pretty speedy which impressed me."

Pros: "the entertainment was great and I love it."

Cons: "Too cold!!!! When asked for a blanket, crew members gave excuses to why blankets are not available; however, other passengers had multiple blankets. Due to the unorganization of the crew, I had to keep paging for attendent only to be forgotten again. Boarding was not controlled. Passengers gathered around boarding attendant which made getting through zones frustrating. For the amount of money paid, I was hoping for a much better flight."

Pros: "A380 Quiet airplane ride"

Cons: "Food was bland"

Pros: "Comfortable seats not packed"

Cons: "Nothing"

Pros: "Food was good for all nations (although red wine was fair quality, over all was superb). Hundreds of movie channels classic and new ones (but some had no English subtitles)."

Pros: "food and Boarding"

Cons: "seats, I flight entertainment jacks were not working"

Pros: "Movie starts as soon as seated"

Cons: "No Emirate staff presented to due with the 20+ hours delay. Just sent their representatives who are not powerful to make decisions and at the end we have many questions not answered. Eg. Any earlier reconnect flights? Any alternative airlines? What is the checkout time of the compensation hotel? Any meal compensation if not staying at their hotel? Etc."

Pros: "Watched the entire Mike Tyson Mysteries box set."

Cons: "The ending of the Steve Jobs movie was a little pat."

Pros: "Everything"

Cons: "Nothing"

Pros: "Great food and lots of entertainment options. Friendly helpful crew."

Cons: "There was a delay due to technical issues. They had to switch planes, which took a couple hours. But they gave us a free meal at the airport, while we waited. Unfortunately, they immediately fed us lunch after we took off, so it was two quick meals. I guess it is better than too little food."

Pros: "The entire experience was excellent."

Courteous and helpful. Comfortable, spacious seats. Arrived quite late which put pressure on connecting flight. Ground service to mitigate the late arrival was almost nonexistent and the one person I found to ask for help was rude and not the least bit interested in being of service.

Pros: "Awesome food. Comfortable seats. Nice crew"

Pros: "CREW WAS GOOD FOOD AND SERVICE WAS TERRIBLE"

Cons: "NO SEAT MONITOR WAS WORKING. ANNOUNCEMENT WAS TERRIBLE.SEAT WAS MUTILATED FOOT REST WAS NOT WORKING.OVER ALL VERY POOR SERVICE."

Pros: "Yes. Very cooperative crew"

Cons: "Aircraft is worn out (Seats, interior, etc.). Could use some maintenance"

Cons: "Squawking brats the whole 10.5 hours of the trip to IAD."

Pros: "The seat was somewhat comfortable. the inflight movie selection was far better than my flight between jfk and ist."

Cons: "The overall crew/staff need to learn to improve their behavior and attitude towards their passengers."

Cons: "The place was too narrow"

Pros: "Nothing"

Cons: "Nothing"

Cons: "Food had only beef options"

Cons: "Security in Istanbul on return flight required me to exit transfer area, pay $30 visa fee and check a set of hiking poles. This was not a requirement on the three other legs of this flight reservation."

Pros: "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."

Pros: "The food was nice, seat was comfortable"

Cons: "Flight attendants never come back on my query, even after asking to 2 crews"

Pros: "Lot of empty spaces"

Cons: "Lot of rubbish on the plane"

Cons: "customer service needs upgrading"

Pros: "The food is ok as is the entertainment on board."

Cons: "The crew could be nicer and more responsive"

Pros: "Food"

Cons: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Cons: "The flight was 5 hrs late. I have put 2 older passengers with knee problems. they have to go through the satires then what's the point of getting wheelchair???? you guys took $250 more on each tickets so the passengers can reach to their destination faster. but you ended up delaying the flights. and i asked around to many people after this and they told me that you always do it. WTF??????? give me my money back...."

Pros: "Flight was on time, relatively clean and the food was quite nice"

Cons: "For a flight leaving at almost 1 am, it's quite annoying to be force fed dinner and prevented to sleep for the first two hours of the flight. Dim the lights and do "on demand" dinner please."

Pros: "All is good."

Cons: "The crew did not seem interested at all; the food was mediocre and the headphones provided were broken and despitea repeated request to get new ones I did not get theme"

Pros: "The food, cabin crew behavior, entertainment systems were decent."

Cons: "1. Aweful legspace and overall space: I am 5'11'' and an average guy. It was like fitting myself into a cage. 2. Ground management is very bad. I felt that in both Boston and in Istanbul. They make people wait and the queue becomes long to adjust their delays. My flight from Istanbul to Dhaka was scheduled at 3:40 am. They started boarding passagers at around 3:10 am. Before that, they even bothered to show up at the boarding bridge, let alone informing people about their delay. The behavior of the groud crew was an embarrassment."

Cons: "No AC"

Pros: "Comfortable, great food, awesome crew! I love that they have a great variety of entertainment material."

Pros: "Nothing"

Cons: "Nothing"

Pros: "Generally roomy and comfortable... smooth travels"

Cons: "Second leg of trip had no werking monitors. no WiFi on any flights...."

Cons: "long delay on the tarmac"

Pros: "Pleasant, very standard flight, arrived safely."

Cons: "Flight time left origin very very late at night, would suggest to leave earlier in the day"

Pros: "Great crew and food"

Cons: "Seat comfort/space"

Pros: "food"

Pros: "Ground & air crew was very nice on all steps."

Cons: "."

Pros: "Vegetarian options available"

Cons: "Long delay"

Pros: "Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight."

Cons: "No complaints"

Cons: "This flight had 10 hours layover at Istanbul. Air line did not provide no hotel. Definitely I would not recommend anyone to take this types of flights with long layover."

Cons: "Atl to istanbul flight seat was very close to each other, legroom problem as I tall men."

Pros: "For 11 hours trip - Crew for the THY was excellent They made the trip better and efficient Kudos to THY crew"

Cons: "Nothing everything was great"

Pros: "We liked being in Exit row and the food and service"

Cons: "On way over BOS-->IST the seats were the closest together I have ever had. Exit row video screen support arm did not hold in place"

Pros: "Fantastic airline crew, actually good food and plenty of beverages offered, really nice complimentary amenities like pillow, blanket and toiletries bag."

Pros: "good job rushing us to the correct gate"

Cons: "late"

Pros: "I enjoyed my flight over from Atlanta to Istanbul. Everything was timely and clean."

Cons: "I wished that I would have talked to my flight attendant about the man that sat next to me. His body odor was so hard to deal with for a 10 hour flight and his constant getting up to go use the bathroom."

Pros: "I look forward to flying with Turkish Airlines in the future. Thanks for a good trip."

Pros: "Turkish Airlines delivers on Atlantic long-haul flights even in Economy. Service is always great and entertainment options are abundant."

Cons: "Second meal options not so great"

Pros: "Cabin/ground crew was professional, nice."

Pros: "The services on the plane were fantastic. We were offered drinks right after take-off and entertainment was available immediately upon boarding. The food was delicious and plentiful. Drinks were offered several times throughout the flight which was not my experience with a different airline for my return flight. The choices of entertainment were current and of a good variety. Great flying experience."

Cons: "It was too cramped!"

Pros: "I just liked the entertainment. I watched couple of movies comfortably. That's it."

Cons: "I didn't like the food, crew. Most crews didn't SMILE, din't greet properly. It is very disappointing. Why they don't Smile? During my trip to Atl to Istambul I asked one crew to give me some water. But she didn't give me. After then I asked another crew. It made me very upset. I am not satisfied about food. It is not standard. It needs to be improved. Train your crews how to SMILE and Greet."

Pros: "Great service overall"

Cons: "We boarded on time but the flight didn't leave for another 45 minutes or so. This made me miss my next flight when I landed in Instanbul. I think they might have been doing extra checks on the plane so it's fine. Even though I missed my flight and it was out of my control, I was able get another flight within 5 hours and free of charge!"

Pros: "One of the best airlines we've flown"

Cons: "Bags took long to come out in JFK even though they had priority tags."

Pros: "- the food was great! not the usual bad airplane quality, we felt we're eating at a restaurant"

Cons: "- Screen from Madrid to Istanbul wasn't working even though crew members restarted it several times"

Cons: "The flight was delayed by 2 hrs, no explanation given, the ground staff was no where to be found, finally one person showed up and he was not helpful. No formal announcement was made!"

Pros: "Movies!"

Cons: "This is one of the worst airlines I have flown with. I travel internationally frequently, I had used Turkish Airlines on a domestic flight in Turkey back in the 90's. It was a decent experience. So I decided to book my flight to Athens with Turkish Airlines. I bought a nonstop flight from LAX to with one and a half hour layover in Istanbul and then flying to Athens on the same day. I was assigned bulkhead seats on the way over. On the day of the Parcher at the Turkish airline counter in LAX I was informed that my seat assignments were changed. The agent could not/ would not give me a satisfactory answer as to why! During the course of the same conversation I was also informed that my layover Istanbul is not 1 1/2 hours, instead it is seven hours and I will be flying out to Athens The following day. My flight was randomly changed to a later flight without my knowledge! After a long wait at the ticketing counter, the manager switched us back to the original itinerary. Sadly it doesn't end here. The take off was about an hour and a half delayed. This was about exactly the same amount of time I had as layover Istanbul airport. I asked several flight attendants about how will Turkish Airlines will handle this delay as my connection to Athens was in jeopardy. Again not one flight attendant could give me a straight answer. Some said "well hopefully you will make it to the next flight". One said "the pilot we will make up for the lost time". I also noticed that my original bulkhead seat assignments were given to three ladies who were friends of a first class flight attendant! it was really annoying to watch the flight attendant bring them treats from the first class kitchen area. It was clear that our seats were intentionally switched as a special favor. Long story short, upon arrival we were told that the our connecting flight is at gate 501 only to find out there was no plane at the gate!! We never found out what happened to our original connection to Athens, but we ended up waiting an additional 5 1/2 hours in the airport for then next day flight. No explanation given, no accommodations provided, no apologies!"

Pros: "amazong"

Cons: "If the seats are more comfy for sleeping, I hurt my neck on that flight"

Pros: "The crew was attentive."

Cons: "Boarding crew in EWR insisted that my small carry on had to be checked in. MANY passengers were able to bring on board luggage that was larger and clearly heavier. I don’t understand why I was one of the exceedingly few passengers pulled out of the queue to have luggage checked in. Food was sad."

Pros: "Service and the crewe was very kind"

Cons: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."

Pros: "Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price."

Pros: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."

Cons: "Giving economy seats with the middle seat empty does not make it business class. Very uncomfortable seats. No recline and very hard."

Pros: "Staff were nice. I got to where I was going safely"

Pros: "Some how i ended up in the "small child zone", The crew was very kind and moved me to another aisle seal towards the front of the plane. Crew would come by with liquids quit often, The food was very good quality. huge selection of entertainment options."

Cons: "A very long wait for luggage, That may have been the fault of the airport."

Cons: "The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave."

Cons: "Too high price tickey and had to buy luggage"

Pros: "Nothing"

Cons: "Not making my connection due to plane delay, poor boarding processes, long Lufthansa lines, and slow customer service. Couldn't make my connecting flight or the flight after that because they were over booked. Then was sent to Brussels with a 4 hour layover, and missed my Saturday interview at 4 pm. Then the Brussels Airlines flight was delayed. Never again."

Pros: "The cheese sandwich was good."

Cons: "Flight left late. Airport employees weren't helpful. The plane was hot."

Pros: "Business class for great price but I’m tall and not much extra legroom"

Cons: "N/A"

Pros: "food was good"

Cons: "the staff was very rude. my screen didn’t work on my 9 hour flight so i asked them about it and they said they would reset it then it still didn’t work so i asked again. then it still didn’t work so i asked again or if i could move to one of the open seats around me and the staff was so incredibly rude about it"

Pros: "The entertainment was great with very easy to use touchpad. Great movies also. Food was good also."

Cons: "Space between the seats was less than I remember."

Cons: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."

Pros: "The crew was nice"

Cons: "The boarding process and the fees"

Cons: "The gate was moved three times."

Cons: "It was a different way later flight"

Pros: "Everything."

Pros: "Nothing."

Cons: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."

Pros: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."

Cons: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."

Cons: "Crew was nice, but big push to check-in carry-on. There was in fact plenty of room in overhead bin"

Cons: "Missed transfer, despite assurance before takeoff."

Pros: "The plane was nearly empty, so there was a lot of space to spread out. The entertainment options were almost limitless and the food was plentiful and tasty."

Cons: "Since it was an overnight flight, I planned on sleeping, however, it seemed the flight attendants were coming through all the time. While I appreciated dinner and breakfast, it really wasn't necessary for that time of day and the length of flight. I also tried to upgrade and even though the premium economy clear was almost empty, they did not accept my bid. I would have understood if the flight was full but it wasn't. I'm not sure why they wouldn't want the extra money from me?"

Pros: "Nothing"

Cons: "Water was spilled on me by flight attendant. Luggage was left in Frankfort. Did not have clothes or medications, or daily necessities. Must wait 1 1/2 days to get luggage"

Cons: "My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging."

Pros: "I liked the food."

Pros: "Great flight crew, very friendly. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. otherwise, enjoyed the flight and will fly more"

Pros: "Roomy seats and good space between rows. Didn't have the feel of being on a cattle car like most flights in the US"

Cons: "Boarding process. Felt like a mad dash just to scan your boarding pass."

Pros: "Everything"

Cons: "Nothing"

Pros: "Upgrade!"

Cons: "Boarding a blitz chaotic"

Pros: "Smaller plane was more comfortable than the A380 that took me to Frankfort.."

Cons: "The cheese sandwich was awful."

Pros: "Seats in business class were the most uncomfortable I have ever experienced :(((("

Cons: "Seats in business class were the most uncomfortable I have ever experienced :(((("

Cons: "Plane transfer and customs at Frankfort were the worst I have ever encountered. Had to go so far between the two gates that had the flight from Seattle not been 30 minutes early and the plane to Barcelona posted as 10 minutes later than originally stated, we would have missed the connecting flight."

Cons: "Very uncomfortable and narrow seats. Pathetically sized leg rooms. ...And I am not a big person. Lufthansa has been my favorite airline for years but I am sad to see that with every new plane they get, the seats and leg rooms get smaller and smaller, ignoring the fact that 4 people have to sit there for 8 hours, elbows and legs touching with no wiggle room. Will not take Boeing 747-400 again."

Cons: "This long haul flight was on an Airbus plane with five restrooms in the basement. There was not enough space to accommodate people waiting in the basement so people had to stand on stairs or by the galley. Flight attendants kept on telling people not to do so but there was simply not enough space."

Pros: "On time"

Pros: "Priority boarding with small kids"

Cons: "In London I was required to ask fro this priority boarding with kids if not asked I would be queuing with small kids for 15 minutes.. (whilst In Frankfurt we have been invited to be boarded as first ones without asking for it.)"

Pros: "Flight more or less on time - efficient"

Cons: "Baggage handlers on strike - airport chaotic - Swissport did poor job communicating waht was going on. One bag eventually arrived - took 3 hours second bag did not arrive and apparently did not get transferred in Frankfurt Told they would deliver bag - next day and would text and call - called at 4am !!! I just had come off 20hrs of travel. Phone on mute. No e mail. Now they say will deliver this evening - but no time slot so another wasted vacation day waiting for them to get their act together. Why can't they call/text me with a 30 minute window."

Pros: "Lost my tablet and it was returned to me! Great staff."

Cons: "The seat design at exit rows. The pouch is too far away. Made me leave my tablet behind bc it was too far. Nothing of significance to complain about. It was overall, a great flight and safety was put ahead of everything. Well done."

Pros: "See above"

Cons: "See above"

Pros: "The basics were fine."

Cons: "The crew on the flight was really loud and talked about unprofessional things. Every time I was woken up it was by a flight attendant talk to another attendant really loud across the plane. Also, this was advertised as Lufthansa but was actually United. Kayak seems to do this frequently, and as a customer it is confusing and disappointing."

Pros: "Everything was great. Good movies, helpful crew, good food for an airline."

Pros: "Never got on this flight on the booked day and got out the next day"

Cons: "The lines for boarding are ineffective and take too long."

Pros: "Free wine! The crew was very polite. Flight was fairly smooth"

Pros: "Very nice at check in and boarding when we arrived running from our other flight."

Cons: "All fine."

Pros: "Crew perks and helpful staff"

Cons: "Short time between transfers and delay"

Cons: "Gate checked bags sent to baggage claim instead of given back at the gate safely because flight was 95 minutes late and they were in a hurry. Flight was 95 minutes late because of inability to balance weight. Spent 50 minutes on runway “burning fuel”. I will never fly Porter again."

Pros: "Flight was comfortable and boarding was efficient. Great value for the cost of the ticket."

Cons: "The crew was very attentive to the passenger beside me who was demanding. Unfortunately, their attention meant they overlooked my requests and forgot to provide me with a drink. Also, for a 10am flight, other passengers should know not to arrive before 8am. The counter at doesn't open before then."

Pros: "Crew was nice"

Cons: "Flight was cancelled and rescheduled 2 days later!"

Pros: "On time, loved the Porter Lounge at Billy Bishop. Crew was friendly and helpful."

Cons: "Didn’t realize that my fare didn’t include carryon, so had to pay extra to bring my briefcase."

Pros: "Nothing"

Cons: "Due to unforeseen circumstances, we arrived at 9:00 for a 10:10 flight, and so were not allowed to try to go through customs to make the flight. When we asked if they could put us on the next flight and we'd pay the $100 plus dollars each to do so, as we realized that we were at fault for arriving late, we were told that they wouldn't do this for us because we had booked through Kayak and not through Porter directly. We were then told that we would have to pay full price for new tickets, over $800. I can't afford to pay another $800 and told them so. I realized we were late, but to be told that they could do nothing for us was horrible. They finally said they'd do it after we told them about our horrendous experience with them on our flight to New York, but then wouldn't let us take our carry on luggage on the flight and charged us a further $60 to put it in the hold. We were then told that they could only get us as far as Toronto, (AFTER we'd paid the extra money) and we'd have to find another way home from there. We live in Ottawa, that's a 6 hour drive, and neither I nor my son drive. It was an absolute nightmare getting back from Toronto, and we didn't get home until 1:00 a.m. Shame on you Kayak and Porter airlines. Our flight to New York was a nightmare (see my other email) and so was our flight home. I know you won't do anything about this and don't care about your customers, but I can assure you that I will be posting as many negative things that I can on social media, and will tell everyone I know never to fly with Porter airlines. Shame on you."

Pros: "Nothing whatsoever!"

Cons: "Received e-mail about flight being cancelled on way to airport and could not get us on another flight for 4 hours. The cancellation was incredibly last minute and caused us to be stuck waiting in the airport almost 6 hours as the flight we got rebooked on was also delayed about an hour. The incredibly rude, unsympathetic and condescending associates that we experienced did not offer any solutions or show any compassion for the situation we, and others, were being put through. I will never fly Porter again and have told everyone I meet (and in my profession, that is a lot of people) never to fly Porter airlines. I was disgusted by the whole experienced. Shame on you!"

Cons: "Paid $95 in baggage fees Too many hidden fees They made me pay for carry on Will never travel with Porter Airlines again"

Pros: "Nothing"

Cons: "Wasn’t warned on website about applying for ETA. Airline didn’t accommodate me in this situation and proceed to charge me $100 to change my flight."

Pros: "Flight in was fine."

Cons: "I will avoid Porter from now on. There was a small storm earlier in the day in Boston which pushed back all Porter flights. The flight from Boston to Ottawa was delayed 5-6 times, at one point they were planning to re-route us to Hamilton and put us on a bus to Toronto...! Since the Porter planes are so small they are the first to get bumped. They kept us waiting for 7 hours at the airport rescheduling and delaying our flight until it was finally cancelled. They gave us a $15 meal voucher.. that's it! No offer of accomodations or any assistance whatsoever. I was rebooked for 2 days later!! This is the second time I have had this exact scenario with Porter.. so it is not a chance happening."

Cons: "b/c i booked (at the recommendation of kayak), my flight was cancelled and i was refunded by airline. My return trip was not returned to me."

Cons: "Flight was late leaving, arrived in time to make a connecting flight, and sat on the runway for 30 minutes because all gates were full. Literally pushed the connecting flight out to depart so the plane I was on could disembark. Completely rude, booked me for the next day and left me in downtown Toronto at 10 pm with no place to stay. Cost 398 dollars at the cheapest nearby hotel, very nice hotel, but wtf? Customer service wouldn't even help to tell me how to get back out of the departure area."

Pros: "Efficient, punctual, polite and reliable"

Pros: "I thought the staff - all of them, ground and cabin crew - were just extraordinary; so attentive, welcoming and really trying to make travel as easy and enjoyable as possible. For instance, my original first flight leg was delayed, which would jeopardize me making my connection in Toronto. The gentleman at the check-in desk at my departure airport immediately arranged for me to take an earlier flight into Toronto so I would not miss my connection. I didn't - or indeed couldn't - ask for anything more. Thank you to the Porter crew!"

Pros: "The service once boarded was great. The flight attendants did a good job serving drinks and handing out snacks"

Cons: "The flight was supposed to leave at 5:30pm, but we only left at 7:10pm. We were not told why our flight and the one prior left late. Luckily we did not have a connecting flight like some of the other passengers."

Pros: "comfort"

Cons: "On the first leg Flight 720: 1. A Black man sitting behind me was challenged (and humiliated) by a Porter agent who came on the plane before leaving the gate, that he was sitting in the wrong seat. It turns out the agent was looking at his boarding pass for the NEXT next connection flight. That delayed the take off by 10 minutes. 2. Then while taxing away from the gate for takeoff, another Black man on the same flight whose mother tongue is not English nor French, did not understand that he had to remove his earbuds for the takeoff. He said he was confused by the instructions, so the the pilot decided he was "non-compliant" and returned the plane to the gate to have him removed from the flight, bring police on the plane. I am sure he lost a lot of money and will have future difficulty flying in North America. That delayed our flight another 40 minutes, and many of us missed our connecting flights in Toronto. I just have two wonder if a white passenger would have been given the benefit of the doubt."

Pros: "Convenience to island airport in Toronto (that’s it)"

Cons: "Delayed flights to and from YTZ-EWR (due to missing crew members) Aircraft felt like it was shaking and floor vibrating the whole time (uncomfortable) Problems boarding, Porter did not check passports and allowed two passengers to board with expired passports so they had to be ejected off the aircraft once boarding was complete and took 40+ mins to find their bags Rude staff on the surround sound and when I asked for a bottle of water I would rather pay LESS and take the UP express to Pearson than EVER fly Porter again"

Pros: "I have flown on Porter numerous time but this was the first for my family. They enjoyed the Porter lounge and convenience of flying from the Toronto island right into EWR. We were able to take the NJ Train right to Penn Station (NYC) faster than any taxi."

Pros: "Seats were great. Staff was great"

Cons: "Landing was a little rough . Had to spin around again but the pilot got us on the ground safely."

Pros: "The flight was early!"

Cons: "It was uncomfortable because the flight was so long, and I couldn't stretch out very much"

Cons: "First flight cancelled. Missed connecting flight. Flight delayed resulting in at least an extra 11 hours of travel time"

Pros: "I like everything this airline has to offer. I'm 5'11" and the seat spacing provided enough leg room for comfort. The snacks were generously provided as well as the drinks. Flight attendants were courteous and professional. Complementary cocktails were aN added bonus. The flight was very short (40mins) so no entertainment which is why I ranked it low/NA. Waiting area between layover was very nice as well. I would definitely patronize this airline again."

Pros: "- Staff/crew are exceedingly pleasant, although not necessarily 100% helpful - Free beer and great snack options onboard are a nice departure (see what I did there??) from the usual in-flight experience. - When they significantly messed up my entire first day of travel, without complaint they sent me a voucher for future travel."

Cons: "- My first flight was delayed and I wasn't notified until an hour beforehand (even though the flight was delayed due to an incoming flight they knew well ahead of an hour beforehand would not be there). I could have arrived at the airport later and paid less for my parking. - I was told by a gate agent I would still make my very tight connection (spoiler alert - I did not), so I did not ask to be rebooked on a later connection immediately. - Once it became clear I would likely miss my connection due to being delayed after boarding, I asked again about it, this time of a flight attendant. I was told there were 23 daily flights a day to my connecting city (there are not) and it would be fine. We sat on the tarmac for 30 minutes after landing waiting for a gate and the last hope of making that connection was gone. - Upon arrival in Toronto it turns out my connecting flight was cancelled and everyone had to be rebooked. The very pleasant customer service rep told me not to worry! They automatically rebook everyone and I've been scheduled to leave 10 flights later - the following morning. At 12:45 p.m. their best solution was a flight at 8:30 the next morning (later canceled). When I calmly explained that was not ideal, I was immediately given the "last seat out today" on a 9:30 flight (later delayed then canceled). I'm not sure who they were saving that for, but it is unacceptable to rebook people for the next day when they have free seats. I was resigned to spending 9 hours in the terminal (literally just a room with a few snacks) because I was also on standby for every flight until then, and fortunately after checking in again 5 hours later, I was handed a ticket for the flight leaving in 15 minutes. If I had followed Porter's original plan, I have no idea when I would have made it, as I already mentioned both of those other flights were later canceled and I've already gone over how Porter rebooks passengers. - I found out after I spent $20 Canadian on a sandwich and chips via the Porter website that they are supposed to give meal vouchers in a significant delay, but I was not offered one. - On the way back, I saw myself being set up for the same rigmarole. My first flight was delayed more than a half hour, leaving me with a very tight connection. Thankfully, I arrived at the airport earlier and was able to catch an earlier flight because as it turns out, the connecting flight I would have missed due to the delay ended up being canceled. I can only imagine what the rebooking process would have been, so I am glad Porter is accommodating about switching flights. I imagine they do so to save them the rebooking later, but still, it is not something all airlines will do. - Both flights out to Montreal were incredibly hot. I tend to run cold and I was sweating. The flights home on a warmer day were fine, so I'm not sure what was going on there."

Pros: "That is lands clise to town"

Cons: "Lateness on runway for a long time before parking at gate Not pleasant experience My first tome On top of an hour late leaving with no announcements at the terminal Luggage was wet arriving as well All together not a fun day"

Cons: "Started with long delay instantly. After waiting in line to rebook my connecting flight which was missed because of daly I was given a boarding pas with the wrong name on it. I had to leave security line and go back to the counter. I was told it was no big deal and these things happen. After waiting a couple of hours for my next flight I was told my boarding pass had the wrong flight number on it. So once again I had to leave the boarding area to get the matter taken care of. It was a very frustrating experience."

Pros: "Friendly accommodating crew, always great service"

Cons: "Delays - there are always delays with porter"

Cons: "3 different delays. Sat on runway for over 3 hours in Toronto and then Newark. The one bathroom on the plane was full and started to overflow so we were sitting on runway for an hour and a half with no bathroom and could not get off."

Pros: "I loved the waiting area with free snacks and drinks while we waited for our next flight. So comfortable! I wish Porter had other flights in the United States :)"

Pros: "First time using Porter and won't be the last. Great airport right in the center of Toronto and customs was fast and efficient. The flight was short so no food/entertainment but there wasn't a N/A choice, only stars..."

Cons: "When i booked my ticket online there was no indication or warning that i needed to complete eta online as i was not traveling on a us or canadian passport. At the ticket desk i was initially told i could not fly because of this and that it was up to me to know about the eta requirement. Then i was told how to complete the form online and the problem was solved."

Cons: "Porter was very poor at managing our expectations and ultimately providing a quality service. Our flight was deleted several times before it was finally cancelled and we had to take a much much later flight. 3:50pm ended up 9:40pm, taking into consideration the need to be at the airport 2 hours before our flight because it was trans-border. He reason was also absolutely unacceptable - weather. Really? Where? It was great in Dulles Airport Washington DC and fine at Billy Bishop Airpot in Toronto. No offer of anything. No we weren't expecting something. But an offer would have been awesome. Not our first Rodeo."

Pros: "A flight is a flight"

Cons: "Flirght was delayed because of weather, fine. We learn about the delay after the time for departure was passed . Initially a fifteen min delay become 30. No communications, everyone standing in line until we are called to board by a teenager . It was too icy to get on the tarmack so we got to stay in a damp corridor until they clear the way. When we got in the plane , after some wait we are told the plane need de-icing. It took one hour before they finally got it done. All this time the Porter web site was useless. It even said we departed. All the aggravation could have been avoided if Porter would be more transparent about their delay and had better ground coordination with the airport personnel"

Pros: "Pretty much everything was good on the flight and afterwards, even with a delay it was a pleasant experience...."

Cons: "The only problem we're the gate agents in Newark, they disappeared for 20 minutes and no one was at the gate even after the original boarding time had come and gone. When she finally came in there was neither an apology or even an acknowledgement that I was there. 5 min after after she Arrived I had to get her to stop what she was doin to ask if si would make my other flight , all she said was " not sure" no sign of even wanting to help. She was awful"

Cons: "The crew were mostly great except one female flight attendant who was unnecessarily rude on two occasions on the short flight."

Pros: "The experience was great overall. The aircraft are modern and the crew are congenial. There are advantages to riding in such small aircraft, as boarding and deplaning are quick and easy."

Cons: "There really is nothing to complain about."

Pros: "Lounge had complimentary beverages and snacks, security was a breeze, no line up. The complimentary snack and beverage (alcohol too!) was great."

Cons: "Lounge was a little run down looking. My flight home was cancelled, having just received the news as I was on the bus to the airport. So my 11:20am flight became a 6:30pm flight, no reason given. Later on in the afternoon that flight got moved to 7:30pm... At the airport, they changed the gate and then my final boarding time ended up being 8:00pm. So not impressed!! I had pre-purchased a bus ticket home which I lost the money on, Porter has not responded to my request for them to pay for that. PLUS my husband having to then drive 1.5 hours to pick me up and then drive us home another 1.5 hours at 10:30 at night. What a total mess, I had work booked the entire next day and night that I was now exhausted for."

Pros: "Nothing"

Cons: "As I was waiting at my gate for my flight, I notice that It's almost time to board the plane & there is no plane at my gate. I walk over the the lady's at the stand and ask if I'm at the right gate and this is when I'm told that my flight had been CANCELLED and no one thought to inform me. One of the ladies goes "You should have received an email" but I know that I'm not the only who was unaware of the flight cancellation as I found out later that 3 other people had been going through the same thing. On top of the terrible communication, once I finally got booked on the next flight out, I was sat beside the most obnoxiously loud & irritating person I have ever met. He was swearing and raising his voice the whole flight and the flight attendants completely ignored it. There was a small girl in front of me with her father and he tried to confront this man and tell him to lower his voice & still, the crew payed no mind. Also, I am an 18 year old girl flying by myself for the first time... This man kept poking me in the arm and leg trying to get my attention and was trying to get all this personal information out of me. This is harassment and if I had flown with a bigger airline, this dude would have been off the plane before it even took off. I was petrified the whole flight as he kept telling people that if the plane didn't take off in 30 seconds, it was going to CRASH. I had one of the worst anxiety attacks of my life & the whole situation was ignored by the crew. I WILL NEVER FLY WITH PORTER AGAIN."

Cons: "The flight was repeatedly delayed, at the gate, on the departing runways, and on arrival waiting for a gate. The Porter employees lied in ongoing manner about the length of the delays. I was seated by the departure gate and heard them tell passengers repeatedly, "10-15 minutes", when we were eventually delayed for 2 hours. When we were had landed and were delayed waiting for a gate to disembark, and the captain came on the intercom to tell us it would be a "five minute wait" the passengers literally laughed aloud incredulously."

Pros: "Both the flights Landing Takeoffs were soo perfect,did not feel it took off and landing at the short runways were soo perfect. The crew meaning the air hostesses were soo hospitable with their great smiles on their faces to greet us, help us (especially me)being a handicapped.while serving don't know how to write how they took care, especially getting me to the wheel chair and the staff who took me in wheel chair to the next flight sevices were all 5 star and plus. I would for sure ravel with PORTOR AIRLINES if they go to the destinations I am going. Oh forgot the hospitality at the Toronto Airport was un believeable. Thanks to everyone even the owners of Portor Airlines."

Cons: "We had to pay for a different flight, unless we waited until the next day. Which was impossible for us. So that sucked."

Pros: "Nothing"

Cons: "I arrived to the checkout desk line @ 1:20pm and there was no attendant available. The attendant from the adjacent airline attempted to help me as best she could but to no avail she was unable to reach anyone at gate. I finally was directed to the information desk @1:45pm in which case the receptionist tried his best to help me board the plane and was told the plane already left despite the fact the departure time was 2:30pm. After calling Porter Airlines I was emotional distraught and upset. Not only was it my birthday but the airline refused to assist in giving me some sort of discount or fair adjustment I also never checked in my hotel reservations losing more money. The porter associate was RUDE and refused to transfer me to his Supervisor. He told the supervisor left @3:30pm and won't be back until 8pm. After calling the airline again I was told the insurance I purchased with my flight was invalid."

Pros: "zero."

Cons: "Delays are usual with Porter. Every time I fly Porter there are delays. One on leg I made the connection, the gate was still open, the screen said "final boarding call" and at the gate the lady said "sorry we gave away your seats". The lady handling all of the Porter affairs did not have a reasonable response for giving away our seats she just said "we didn't think you would make the flight", but apparently we did make the flight. Horribly unprofessional in every way. She did compensate us with a 15.00 dollar food voucher, but I would much rather have been on the flight I actually made, instead of having my seat given away."

Pros: "It took 4 hours to figure out . They were going to send me to Toronto to catch a flight the next day. Thankfully after waiting 40 minutes on the phone Porter kept me here in Quebec and rescheduled for the next day. That is pretty much it. I understand weather was a big factor but sending me to a place I don't know anyone was not so great."

Pros: "Very friendly staff Free drinks (wine, beer, vodka coolers) in flight Easy small airport terminal at Billy Bishop Airport Very fast through immigration and customs"

Cons: "Policy that cannot standby got earlier flight - especially if later flight is already listed as delayed This is to force paying $150 fee, not customer friendly."

Pros: "Entertainment n/a hence the one star. My flight was surprisingly affordable and I felt like I was being treated well because porter serves their cold beverages in these mini glasses made of glass (not plastic cups) with 'porter' written on them. I also got a complimentary snack on this 1.5h flight vs my parents who took a different 5h flight with AC and they got no complimentary snacks. It's the little things that make a difference these days. I also loved the Billy Bishop airport. We landed around sunset so the view of the skyline was beautiful and we were right at the water."

Cons: "This website did not issue the ticket prior to the flight departed so i had to buy a second ticket at the ticket counter at the airport. Meaning i need to haggle and argue to get a refund for one of the paid tickets."

Cons: "This is a mediocre review because this was a flight that got pushed earlier due to Porter Airlines."

Pros: "finally arriving...eight hours late"

Cons: "It wasn't just the hour and a half delay from the first flight or sitting on the plane an extra hour after boarding. Nor was it the over 3 hour delay of the second flight (itself two hours after the initial connection due to the first leg being late and then the initial second leg being cancelled). Flight attendants on the first porter flight were not simply talking to passengers. They were talking down to passengers. Customer service reps in Toronto, while understandably dealing with many complaints, thought a roll of the eyes would go unnoticed. It didn't, and the entire experience was unacceptable. So you know, the dinner I flew out for to celebrate one of my best friends wedding, I completely missed. Thanks Porter and Kayak."

Pros: "Huge fan of porter now and was actually happy when the flight was delayed because that meant I got stay in the free lounge longer. Also free beer and wine? You guys know how to run a business...you just won me over as a customer :)"

Cons: "Would have like a couple choices of music/TV & whatnot."

Pros: "Seat was comfortable. And crews were very nice."

Cons: "Due to long immigration line, everybody who had to catch the connection flight was concerned about missing the connecting flight. When I called the porter airline before I made the reservation I was afvised that Toronto airport is a small airport and only 30-40 people going through immigration. But the line was long~~~ and we were in the line for about 40 min. Almost missed the flight. Enough connecting time should be allowed when scheduling or announce to passenger that plane will wait before hand."

I don’t find the seats all that comfortable compared to some airlines.

See previous comments

Really different experience sitting in business! Comfortable and great service.

There wasn’t an option for not applicable under food. No food on this flight. Good coffee though.

Pros: "Everything"

Pros: "Politeness, dedicated and professional."

Cons: "I can't see what, it was all good."

Cons: "Terrible boarding process"

Cons: "Luggage costs"

Pros: "N/A"

Cons: "due to weather a pile of flights were cancelled, we had to call West Jet and get re-routed"

Pros: "The crew were nice."

Cons: "The flight was very delayed due to weather, which is fine. However, more information would have been really nice."

Cons: "Like to have some reading materials"

Cons: "nothing."

Pros: "In flight live tv."

Cons: "Getting to the gate quicker after landing."

Pros: "Everything, thank you"

Cons: "Nothing, everything was perfect, thanks."

Cons: "More food!"

Cons: "After checking in 24 hours prior and receiving my boarding passes when we got to the airport we found out our seats were changed and only one of them was confirmed if not for one empty seat on the plane we would have had to stay behind this is unacceptable That we were not informed of these changes"

Cons: "It would be nice if WestJet didn't gouge customers during unfortunate circumstances"

Pros: "Crew was friendly"

Cons: "Seats uncomfortable and no on board entertainment"

Pros: "The bathroom was extremely cramped! No TV available on long flight."

Cons: "I signed up for a wheelchair when I purchased my ticket. There was a delay getting me a wheelchair in San Jose to get to my gate. After landing in Toronto there was not a wheelchair waiting at the plane exit. There was a wheelchair inside the airport - but no one available to push it!"

Pros: "The staff at the airport in Cancun are amazing! Wonderful service from the time you enter the terminal till you are checked in and through security. The flight on WestJet was excellent."

Cons: "Getting through YYZ is horrible. Two CBSA clerks checking the customs forms at the exit of the baggage area (twelve pickup areas). Really? Get a grip CBSA."

Pros: "The staff on board the westjet plane were nice but a bit short (except one blonde women flight attendant, she was lovely). The others seemed to be a bit short, likely due to heat or annoyance at punta cana airport"

Cons: "The boarding of the plane was by far a complete failure. I understand we are held hostage by PUJ airport but westjet needs to step up their canadian staff there. Language by westjet staff basically Spanish only and rude. We waited on a bus to drive 10 feet to our plane and the driver seemed to enjoy letting us sit in a closed bus with babies and children and elderly. One day this will cause a serious medical issue and westjet will pay dearly. Again, I am aware we cant control that but having a canadian manager there to ensure common sense is used with their customers from gate to plane is a must. Until better I will never fly westjet from there again. On the plane they ran out of food. Again major organizational issues from the companies point of view. Also made me pay twice to pick my seats on my connecting flights. This is petty and cheap. I will be demanding a discount or rebate from westjet due to all the above. If not my story will continue."

Cons: "I was told I had time to run to washroom before boarding, and 5 min later the boarding area was empty and I was locked out. Plane was ready to leave me because the guy at desk forgot to tell them I wasn’t there yet. Thankfully I was able to hunt someone down to let them know I was there."

Pros: "The trip served its purpose in getting us from point A to B. Good"

Pros: "Easy to change flight same day to one flight earlier."

Cons: "Forced me to check in my (undersized) duffel bag carry on. Then forgot To load the bag onto the plane. WestJet cited a questionable and unlikely reason, that the bag was not loaded due to baggage to passenger weight ratio for safety reasons, even though flight was far from full with multiple empty rows. Plus there was a grand total of only approximately 12 pieces of baggage at the carousel. Also the plane’s auxiliary power generator was broken, which meant no a/c while on the tarmac before and after takeoff. Cabin was warm though not intolerable, however led to delays at both origin and destination airport due to having to wait for an external power supply truck. No in flight service due to supposed turbulence. Which would have been fine, except there really wasn’t much turbulence. Didn’t affect me, but my neighbor’s entertainment system was broken. However, these multiple issues and the broken power generator makes me wonder about what other maintenance issues have been overlooked or not addressed. Most of all I was offended by the clear lack of honesty about my baggage. If there really was a weight limit safety issue despite the plane being far from maximum capacity, then there are much bigger issues with the plane that makes me never want to fly WestJet again. But don’t insult your passengers by lying to cover up your carelessness. My baggage arrived on the following (my original) flight, but that which was delayed by nearly two hours. I’ve flown on United, Delta, Southwest, JetBlue, WowAir, AA, Alaskan, Virgin, American Airlines, United Airways, China Air, EVA, and Air Canada. So far, WestJet has been by far my worst experience."

Cons: "Poorly organized departure lines had plane boarding late, resulting in a long wait on apron for takeoff slot. Late arrival in Toronto meant waiting for a gate, and then customs delay due to multiple arrivals at once"

Pros: "Horrible check in"

Cons: "Rude staff"

Cons: "The flight was 5 hours 40 min late The Flight attended (her name was if not mistaken Staysy or start with S) was staying at the door as a security guard in a detention center without formal greeting “welcome on board”, no smile at all and later jumped on me regarding my bag. I was seated when her collage pulled my back bag from the compartment to make room for a bigger luggage, left it on the seat next to me and said will take care later. With frustrating tone Staysy showed up and command me to put it under the seat. I told her to put it under and not to command me with this tone... as it was not my decision the bag to be there. She did put it under but kept making comments and even did not apologize. A frustrating flights - over 5 hours late with spicy flight attendant attitude."

Pros: "The crew were very amiable and one member in particular was quite funny during the seat belt demonstration. First one I've paid attention to the entire time."

Cons: "Plane was freezing cold and seats were quite uncomfortable."

Pros: "good value for money. Staff were helpful"

Cons: "A direct route from St John's to London."

Pros: "We upgraded our return flight to Plus. The extra space is great."

Cons: "Compared to our flight in, this was lacking a bit. We were only offered beverages one time, the flight attendants didn’t come to clear our waste. They were just sitting at the front in their seats and one was playing sudoku through a lot of the flight. If we hadn’t had such a great experience on the flight in, we may not have noticed the difference but this time it was noticably less attentive."

Pros: "On time. Efficient. No frills but perfectly fine!"

Pros: "It was clean and on time"

Pros: "Despite an ontime boarding, weather (thunderstorms) and air traffic congestion left us stuck on the tarmac for over 3 hours. Kudos to the captain for keeping us informed of every development and for taking the initiative to negotiate a southern flight plan routing that allowed us eventually to depart when other flights were being cancelled due to congestion in Heathrow airspace to the north. West Jet also put together a special team in Toronto to rebook passengers with connecting flights to later flights. This meant they had a new boarding pass ready and waiting for me by the time I got to Toronto, so the disruption was minimized."

Cons: "I had counted on buying my meal on the plane, so had not purchased any beforehand. Unfortunately, we ended up delayed on the tarmac for over 3 hours and they ran out of hot meals before they reached my seat row. I had to make do with crackers, cheese and fruit as my dinner. Lesson learned: always reserve my meal (or buy one) before boarding my flight - you never know what kind of delays will occur. To be fair, the crew did offer me a free glass of wine to go with it, which was a nice touch."

Pros: "Crew was good as usual."

Cons: "Thought the flight may have been delayed due to issues with ice rain in Toronto. From what was said, it wasn't that, some other issue with the plane and a cancelled flight in the west. No email in advance, no apologies, no freebies (like even a stupid sandwich). You sit an extra 2 and a half hours in an airport with a 5 year old before a 4 hour flight, and see how much the lack of anything grates. And paying for the first bag on the flight. And the emails they did send were after we were already at the airport-in no time to do any good. I Usually like West Jet , but losing my faith in them. Wonder how flair is..."

Cons: "Yea missed the connection due to taking an obviously not sick young woman off flight from Jamaica I am a doctor"

Pros: "No much.."

Cons: "To start.. due to your company combining two out going Toronto flights in Vancouver and then being late off the ground in Vancouver because if that we missed our connecting flight in Toronto to Ottawa. This in turn made us miss a very important appointment in Ottawa. I’m sure the company loves that they saved money by combining those flights however you flunked the test with me. All the corporate could care less about me missing my flight after they look at the bottom line but I will be taking my $1600 plus money elsewhere in the future because of the aggravation, frustration and I don’t care attitude that your company has provided me. I’ll I want to do is get back to Vancouver in my return flight hopefully put most likely on time with my two girls and forget that your company does exists. Thanks for the headaches and goodbye.."

Pros: "THE flight got me home"

Cons: "Th check in staff made light of what seat I was assigned stating it was the best seat. 23A a bulkhead back row seat that did not recline. I was then Seated next to an individual that should have had two seats to themselves instead of most of my seat and theirs. I was literally pressed into the bulkhead by the very large person next to me. Who had another large individual next to them. WestJet used to be a great airline that Had a little more legroom. Now airlines like flair offer the same flights with more legroom wider seats and far lower costs. WestJet has lost me as a customer that used to pay a little extra if There was a WestJet flight option"

Cons: "Even though it was the first flight of the day, WestJet still left an hour late which meant I missed my connecting flight. That meant I also had to rebook my ground transportation an additional cost. Why they couldn't manage to get the first flight of the day out on time, I don't know. This stuff happens, and I am generally a patient and understanding person. That said, WestJet not only caused inconvenience and added expense, the airline had absolutely destroyed my snowboard bag. It was damaged so badly that I had to tape it up just so I could get out of the airport without losing my stuff everywhere. The WestJet employees didn't say anything about the damage, and clearly hoped I would just go away without making a claim. To make matters worse, they only pay part of the cost to replace my luggage."

Cons: "I flew Toronto-Calgary-Palm Springs and then Las Vegas back to Toronto. Only the Calgary-Palm Springs flight (the shortest leg) had seat back entertainment including satellite TV (although it cut out half way there). West Jet should have such entertainment available on all of their longer flights (consistent with the likes of Jet Blue that has had it for years). I would also point the disaster at the West Jet recommended Airport Lounge i Toronto. I almost missed the flight because there was A. No flight information available in the lounge like everywhere else B. The TV available in the lounge was on the information channel which included the time but froze up at some point (I checked the time and though I had about an hour before the flight and had hour til boarding. When I looked up again about twently minutes later the time was exactly the same. C. The Lounge was 20 minutes from the gate and this distance was a total surprise. I provided my boarding pass and the receptioist said nothng about the distance (unlike other airport lounges that I have visited). Note that I stopped into the Chinook Lounge in Calgary to see if they had addressed all of the complaints. I asked how far away my gate was and what steps I had to go through to get there and they had no clue. It turns out that one must take a shuttle bus, go though security again and then go through US customs so bottom line is that one needs the adviised three hours and the Chinook Lounge is essentially useless for travellers connecting to a US destination in Calgary. I would suggest that perhaps your CEO or senior staff should go through the experience of using the above Lounges and believe me this would result in A. Demanding significant improvements or B. Recommending Alternative Lounges or C. Advising that these lounges not be used (and certainly not featuring them on your web site). One additional comment. I arranged to meet someone on your Toronto-Vegas flight at McCarron (last Tuesday nite). There are 26 different luggage carousels so I positioned myself in the middle and monitored the flight arrival information. Officials at McCarron Airport failed to indicate that your plane had arrived. As a result, I was delayed in making my way to meet the individual at Carousel 26 and we missed making contact. Most Toronto passengers were already leaving with their luggage so I approached one of your staff who to put it lightly was useless (not sure why she was there). She would not tell me if my party was on the flight or even when it landed or provide any solution. The McCarron Flight Info Board still did not indicate arrival of your flight even after basically all the luggage was gone. I finally got someone who worked at McCarron to contact the PA Announcer and ask my party to meet me at Carousel 26. The PA Announcement came over a few minutes later ... but said to meet at Carousel 16. Gross incompetence all the way around. Dennis Egan 519-513-1025"

Pros: "Tall dark haired flight attendant from Prince Edward Island was very accommodating is very professional. He had his jacket the whole time and it made flying on west jet seem sophisticated and like we were important enough to dress up for. Also the female flight attendant that did the announcements was great. She made the announcements in a friendly, slightly humorous way rather than sounding bored and businesslike and "let's just get through this" manner."

Cons: "Lack of ice for drinks and snacks. Also, I have noticed that on many flights now, they start with paid service and then free beverage service and often that is about 2 hours into the flight. I realize you probably do that to keep those who need booze from getting anxious or angry, etc. and to make money, but it makes me, who paid the same for my ticket, feel iike steerage class. It would be nice if those of us who aren't puchasing booze (which also includes those who want booze) could get served first, then do the paid. These are little things, but would distinguish you from others. If I knew when I flew with West Jet I could have several packs of crackers or cookies or a small cheese and cracker pack along with ice in my drink and quick soft drink service along with flight attendants that were allowed to be friendly and have a sense of humor, I would consider West Jet more often and even pay a little more. I would pay to be treated a little better than the others."

Pros: "My first trip started on a poor note; I got to airport about an hour before boarding, only to find out that my flight was rescheduled from 9:30am to about 6:15pm ( or so) on that same day without prior notice. I went up to the counter and asked for confirmation for the switch and inquire if there was an issue, which may have affected my original flight. Turned out that the change was due to weather conditions at Toronto (makes sense). I had suggested that it would have been nice to receive some sort of notification, before starting that day way too early and inconvenience of going to pickup my car from the airport parking, only to come back again. The attendant sympathized with my plight and compensated me with a lunch voucher (which was nice of him and WestJet). Matter was resolved; I came back to catch my flight and the trip was wonderful :)"

Cons: "I didn't like the fact that my flight was rescheduled without receiving any notification from Westjet."

Pros: "It was a smaller aircraft and the staff were friendly"

Cons: "was right at the back of the plane and could not hear the announcements clearly."

Pros: "One flight attendant"

Cons: "Everything. I never right reviews but I fly everywhere and this was the worst experience ever. Delayed flights and bad instructions. Really horrible customer service"

Pros: "Friendly , helpful staff . Who know what they are doing and try to accommodate you with minimum fuss ."

Cons: "Nothing comes to mind this trip"

Cons: "Sat be side large man. Took up too much space."

Pros: "Everything except the delays. I like the new app on your phone or tablet to watch movies and TV (and it's free now to watch movies like on AC!). I approve of this change westjet. The staff are very good at informing customers to make sure they download the app before boarding. However because people generally suck and don't listen there is always someone complaining about not having the app on board afterwards."

Cons: "Unfortunately this flight number is always delayed, WS269 Friday YHZ to YYZ. This is the flight I always pick for work schedule compatibility, but have found it to be delayed 30 min to 2 hrs the last 4 times I've taken it in the last 3 months."

Pros: "Got to my destination..."

Cons: "Westjet will nickel and dime you for everything. Did a +9h flight from Vancouver to London and no meal is included during the whole flight. They keep trying to upsale you for everything. Not only is the food expensive it is also real garbage. Flight was delayed by 75 minutes and nearly missed my connection. Of course no checked baggage is included in your already expensive ticket. You have to fork in another 30$ for the privilege of checking luggage. WestJet pretends to offer 200-300$ cheaper plane tickets compared to the competition, but this is false. I found plenty of other flights for same or even cheaper prices with quality airline companies like Lufthansa or Air Canada that include a meal and checked baggage and other perks, but in my case I had already booked. I really recommending you looking for other airline companies for any flight that is not short haul. WestJet's slogan is an airline company with owner that care... Whatever the hell that means. Maybe someone can explain? WestJet brags about it's outstanding customer service while at the same time cutting every corner possible on service. Kind of a contradiction."

Pros: "I arrived early to insure that I didn't run into the same troubles as my previous flight when I missed my flight through no fault of my own. This flight was much better organized and went without any issues."

Cons: "I like the concept of boarding a plane by zone however if Westjet doesn't enforce it then the zone loading is nothing but theory. Time to put it into practice Westjet."

Pros: "Free wine and beer."

Cons: "Our flight for Toronto on Sept. 5 , # WS589 was delayed of about 1 and half hour; so, me and about 20 other passengers missed our connection in Toronto. The crew said that Pearson airport was on a shut down due to severe thunderstorms. But the weather was nice and sunny when we arrived Toronto; in fact my connecting flight ( Hainan airlines HU 7995 had left 20 min. earlier- on time- for Bejing. The crew in Westjet plane told me that all airlines were delayed in Toronto airport due to bad weather , and so that I would not miss my connecting flight."

Pros: "Humor of the flight attendants #Joeneedsaraise"

Cons: "Delayed by 2 hours."

COVID-19 information

Safety measures for airlines flying from Newfoundland and Labrador

Airlines flying from Newfoundland and Labrador have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Newfoundland and Labrador

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18/5Wed

1 stopAir Canada

5h 39mYYT-YTZ

25/5Wed

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5h 09mYTZ-YYT

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2 stopsPorter Airlines

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6h 20mYYT-YYZ

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6h 15mYYT-YYZ

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directWestJet

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directWestJet

3h 03mYYZ-YYT

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21h 10mYYT-BCN

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18h 27mBCN-YYT

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Recent one-way flight deals

5/4Tue

1 stopMultiple Airlines

6h 46mYYT-YYZ

C$ 237

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6h 29mYYT-YTZ

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directAir Canada

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directSunwing Airlines

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1 stopMultiple Airlines

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2 stopsPorter Airlines

6h 29mYYT-YTZ

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2 stopsWestJet

9h 35mYYT-YYZ

C$ 421

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7h 57mYYT-YYZ

C$ 424

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2 stopsTurkish Airlines

39h 20mYYT-DAC

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