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Airports
Origin
Milan
C$ 487
only
C$ 487
Amsterdam
C$ 485
only
C$ 485
Krakow
C$ 586
only
C$ 586
Lisbon
C$ 535
only
C$ 535
London
C$ 527
only
C$ 527
Dublin
C$ 429
only
C$ 429
Paris
C$ 469
only
C$ 469
C$ 483
only
C$ 483
Venice
C$ 585
only
C$ 585
Destination
Montreal
C$ 469
only
C$ 469
Toronto
C$ 429
only
C$ 429
C$ 585
only
C$ 585
Fri., 13 Sep.
DUB
Dublin
YYZ
Toronto Pearson Intl
7h 30m
Mon., 7 Oct.
YYZ
Toronto Pearson Intl
DUB
Dublin
6h 45m
C$ 429
Trip: 25 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 5 reviews
Boarding
7.5
Comfort
6.8
Crew
8.1
Entertainment
6.8
Food
6.4
YYZ
LGW
Okay 4.3

Pros: Seats were pretty comfortable

Cons: The food literally gave me food poisoning

YYZ
CUN
Excellent 10.0

Pros: the entertainment and ease

Cons: the noise

YYC
YYZ
Excellent 8.0

Pros: Flight arrived early, was uneventful with great helpful cabin staff. I did not eat so can’t rate the food, and there is no inflight wifi or screens so that is not applicable in rating my trip. Excellent short hop on a shiny new aircraft, with pretty tight seating.

YYZ
MCO
Excellent 10.0

Pros: The crew was amazing. They were super friendly and attentive. Amazing service!

LGW
YYZ
Good 7.3

Cons: The only thing Air Transat could do better is punctuality. They do everything else very well and then spoil it with late arrivals and departures.

Fri., 4 Oct.
DUB
Dublin
YYZ
Toronto Pearson Intl
15h 20m
Mon., 7 Oct.
YYZ
Toronto Pearson Intl
DUB
Dublin
14h 35m
C$ 442
Trip: 4 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 4 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
YVR
MUC
Excellent 8.0

Pros: The crew was polite and efficient. Moved very well around sleeping passengers sprawled feet. The shortcomings of the flight had to do with being in a tail section of an economy class in a packed transoceanic flight.

Cons: At the beginning of the long flight the cabin was chilled, which made me happy I had my hooded sweatshirt with me, but at the end it was hot and stuffy. There was no air regulation available from the seat, only light.

FRA
MLA
Excellent 9.0

Pros: Deni, our flight attendant, was most attentive, giving Robert, who is legally blind, assistance with safety features if needed, one on one as we were seated.

BIO
FRA
Good 6.6

Pros: Crew was attentive

Cons: We sat on the runway for an hour.

BIO
MUC
Mediocre 2.0

Cons: Perdieron nuestras maletas, de prácticamente todos los pasajeros.

MUC
CPH
Good 6.8

Cons: Mediocre sandwich

Sat., 14 Sep.
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau Intl
7h 45m
Sun., 6 Oct.
YUL
Montreal Pierre Elliott Trudeau Intl
ORY
Paris Orly
6h 50m
C$ 469
Trip: 23 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 2 reviews
Boarding
7.0
Comfort
4.0
Crew
5.0
Entertainment
5.0
BCN
PUJ
Good 6.4

Pros: Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Cons: The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Sun., 1 Dec.
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
13h 30m
Sun., 8 Dec.
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
10h 30m
C$ 483
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 21,366 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
AMS
LGW
Mediocre 3.6

Cons: Despite most of the plane being offered refreshment I never was as staff not organised enough to have time to do so, even though other airlines have managed easily.

LHR
AUS
Excellent 8.6

Cons: Zero snacks, not even for purchase. London to Texas is a really long way to not be able to purchase snacks other than the meals they provide.

LGW
EDI
Okay 4.6

Cons: Constantly late! Unreliable and missed my connecting flight, AGAIN!!! 4 out of last 10 flights I have had lost luggage. No apology, it’s “just BA”.

LIS
LHR
Good 6.8

Pros: Crew

Cons: Boarding

LED
LHR
Okay 5.2

Cons: The seats are not just uncomfortable, they are awful. Worse than Wizzair!

Wed., 11 Sep.
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
9h 20m
Tue., 17 Sep.
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
8h 25m
C$ 487
Trip: 7 days
4.5OkayShow reviews
Overall 4.5 Okay
Based on 2 reviews
Overall
6.9
Boarding
6.9
Comfort
6.7
Crew
7.6
Entertainment
6.2
Food
6.5
MXP
CAI
Okay 5.0

Pros: crew did what they could with the limited resources they had

Cons: boarding organization especially for cancelled flight passengers. Sanitary Napkins for women in your plane bathrooms, diaper disposal too.

LAX
MXP
Good 6.3

Pros: The crew was nice on bord

Cons: They charged me 100$ per way of luggage fee. I will NEVER fly with this airline again and I am soooo disappointed.

MXP
JFK
Mediocre 2.4

Cons: We stood in a crowded area after our documents were checked and they would not let us on the plane. 100+ people crammed in a small space, standing and waiting, with all of their bags and everything. what a disorganized Airline!

MXP
MIA
Mediocre 2.0

Pros: Absolutely nothing was good about this experience.

Cons: After selecting the filter for an included bag there was no included bag according to the airport and we were forced to pay a $100 fee per bag and to wait on hold to get a hold of kayak I would have missed my flight. Never use kayak it’s useless book directly through airline instead.

JFK
MXP
Mediocre 2.0

Cons: Original flight was delayed, and therefore, missed the connecting flight. Nobody from Air Italia helped the situation , and the passenger was forced to buy a new ticket to Naples.

Wed., 28 Aug.
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau Intl
7h 45m
Sun., 8 Sep.
YUL
Montreal Pierre Elliott Trudeau Intl
ORY
Paris Orly
7h 00m
C$ 519
Trip: 12 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 13 reviews
Boarding
6.9
Comfort
6.4
Crew
7.8
Entertainment
6.6
Food
6.8
ORY
YUL
Okay 5.3

Cons: The experience at the airport for check-in was terrible. The website would not allow advanced baggage check-in so we were forced to pay full price for an additional price of 100 euro (unbelievable) and then the credit card machines were not working so we were expected to go and find cash to pay.

ORY
YUL
Okay 5.3

Cons: The experience at the airport for check-in was terrible. The website would not allow advanced baggage check-in so we were forced to pay full price for an additional price of 100 euro (unbelievable) and then the credit card machines were not working so we were expected to go and find cash to pay.

DKR
ORY
Good 7.6

Pros: Nice new plane, good staff, OK food

Cons: It was much too cold overnight. The music that is played live is not to everyone's liking. Better play it softer and have something without singing - it became very annoying.

ORY
DKR
Okay 5.6

Pros: Seats were fairly comfy.

Cons: it is a leased Airbus that is really showing its age... They handed out iPads for entertainment rather than use the antiquated "in seat" system. No overhead lights on the aircraft. Also, late departure.

DKR
ORY
Mediocre 3.0

Cons: The flight was over two hours late, very unorganized and crowded and too cramped and uncomfortable. My entertainment unit didn't work.

Wed., 2 Oct.
LHR
London Heathrow
YYZ
Toronto Pearson Intl
10h 50m
Wed., 9 Oct.
YYZ
Toronto Pearson Intl
LHR
London Heathrow
9h 45m
C$ 527
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,603 reviews
Overall
7.5
Boarding
7.3
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.3
KEF
SFO
Good 7.2

Pros: Captain's landing skill, boarding on time

Cons: Would be better to have more leg room! Checkin counter hospitality

KEF
YYZ
Mediocre 3.0

Pros: I was able to get from Iceland to Toronto, so essentially they were able to fly the plane.

Cons: I have been flying many different airlines for many years and have a decade plus of travel experience, so this negative review is something I’ve hardly ever done as some background. We left over an hour late to start off with. They took 1.5 hours to offload our luggage. Avoid at all costs.

BOS
KEF
Excellent 10.0

Pros: Crew was very friendly! Flight was very comfortable

IAD
KEF
Mediocre 2.0

Cons: 9 hr delay disrupted travel plans

ORD
KEF
Excellent 8.4

Pros: Flight attendant was really hot and super helpful

Cons: Getting our actual row that we selected

Mon., 9 Sep.
LIS
Lisbon Humberto Delgado
YYZ
Toronto Pearson Intl
26h 35m
Thu., 7 Nov.
YYZ
Toronto Pearson Intl
LIS
Lisbon Humberto Delgado
7h 20m
C$ 535
Trip: 60 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 8,306 reviews
Overall
8.2
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
7.9
ZRH
EWR
Excellent 8.4

Pros: The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments

SFO
ZRH
Excellent 10.0

Pros: Smooth transfer from Terminal 3 to the International Terminal. Great airport. Easy boarding, friendly crew and very smooth flight.

Cons: I was very happy with my flight experience with Swiss.

SFO
ZRH
Good 7.0

Cons: Delayed flight and delayed layover

GVA
ZRH
Okay 4.3

Pros: Lost the luggage

JFK
ZRH
Good 7.0

Pros: Great crew who tried to address my broken in seat entertainment.

Cons: My inseat entertainment could have worked.

Tue., 27 Aug.
DUB
Dublin
YUL
Montreal Pierre Elliott Trudeau Intl
16h 50m
Wed., 18 Sep.
YUL
Montreal Pierre Elliott Trudeau Intl
DUB
Dublin
10h 10m
C$ 550
Trip: 23 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 3,215 reviews
Overall
8.0
Boarding
7.9
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
SLC
AMS
Excellent 8.8

Cons: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

LAX
AMS
Good 6.0

Pros: Food and service

Cons: Working wifi would be good. Better A/C. More comfortable seats

AMS
JFK
Excellent 10.0

Cons: Travelled business class and was ace experience

GLA
AMS
Okay 4.3

Pros: Friendly crew

Cons: KLM lost one piece of my luggage

DUB
AMS
Good 6.0

Pros: Pleasant flight

Cons: We were delayed & missed our connection

Fri., 27 Sep.
LIS
Lisbon Humberto Delgado
YUL
Montreal Pierre Elliott Trudeau Intl
14h 15m
Wed., 16 Oct.
YUL
Montreal Pierre Elliott Trudeau Intl
LIS
Lisbon Humberto Delgado
11h 05m
C$ 562
Trip: 20 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 3,695 reviews
Overall
7.7
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.9
Food
7.1
LAX
CDG
Excellent 10.0

Pros: Yes

Cons: Everything very good

CDG
IAD
Good 6.6

Pros: crew was great, seats were comfortable

Cons: departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine

ATL
CDG
Excellent 8.8

Pros: Great crew and prompt boarding.

Cons: Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space.

GVA
CDG
Excellent 8.0

Pros: Food and drinks very good

Cons: In economy class the movies unable to listen to with ear buds. Bring my own next time.

MXP
CDG
Good 7.0

Pros: Air. France usual

Cons: No lights working on plane. Couldn't read or do work WiFi wasn't working either

Wed., 28 Aug.
VCE
Venice Marco Polo
YTZ
Toronto Island
11h 40m
Tue., 10 Sep.
YTZ
Toronto Island
VCE
Venice Marco Polo
12h 30m
C$ 585
Trip: 14 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 24,080 reviews
Overall
7.3
Boarding
7.4
Comfort
7.1
Crew
7.7
Entertainment
6.9
Food
6.5
YUL
YOW
Excellent 10.0

Pros: We didn’t crash.

Cons: We continue not to crash.

ATL
YYZ
Excellent 8.0

Pros: Entertainment and comfortable seats

Cons: They could have given us some snacks or something

YXT
YVR
Good 6.3

Pros: Crew was great, especially Terrace to Vancouver part, very rough landing in Edmonton, which I know is not the airlines fault.

Cons: More leg room, when the people in front laid back their seat, it was crowded.

YYZ
MUC
Excellent 10.0

Pros: Fast boarding, on time, food was pretty good

Cons: Toothpaste on board

YYZ
YHZ
Good 7.3

Cons: On the choice of audio entertainment, it uses Stingray which, just like radio broadcast for each category with no choice of album for personal preference, kind of disappointed. I like the previous menu with album choices.

Sat., 5 Oct.
KRK
Krakow J. Paul II Balice
YYZ
Toronto Pearson Intl
15h 05m
Sat., 12 Oct.
YYZ
Toronto Pearson Intl
KRK
Krakow J. Paul II Balice
32h 00m
C$ 586
Trip: 8 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 3,326 reviews
Overall
6.4
Boarding
6.5
Comfort
6.1
Crew
7.0
Entertainment
5.2
Food
5.5
KBP
TBS
Excellent 8.0

Cons: The temp on the lane was hot. And no food without charge.

YYZ
KBP
Mediocre 3.3

Pros: 1. My luggage did not arrive and in the best case scenario will make 2 days later. They told me on this connection it was a normal occurance. 2. The plane was extremely old.

Cons: Get a newer plane, make sure luggage arrives on time.

KBP
YYZ
Good 7.6

Cons: mess in Kiev airport,just one assistant check-in,and huge line-up

KBP
JFK
Good 7.3

Pros: Exelent landing!

Cons: Food

KBP
CAI
Mediocre 2.0

Pros: Crew was ok.

Cons: No food or drink onboard unless you pay. they will charge you for everything but when they lose your bag and you ask for compensation, they ignore your requests and you get nothing. Horrible airlines and don't really care about their customers

Sun., 20 Oct.
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau Intl
12h 05m
Wed., 30 Oct.
YUL
Montreal Pierre Elliott Trudeau Intl
CDG
Paris Charles de Gaulle
18h 45m
C$ 611
Trip: 11 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 4,385 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
7.3
Food
7.5
ORD
VIE
Poor 0.0

Pros: The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows.

Cons: Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!

VIE
SOF
Excellent 8.5

Pros: Organisation

Cons: Short flight but not quite comfortable seats.

LAX
VIE
Excellent 9.3

Pros: Entertainment

Cons: Small space in middle seat

DBV
VIE
Mediocre 2.0

Pros: Nothing

Cons: Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage.

FRA
VIE
Excellent 10.0

Pros: Lufthansa crew very professional

Cons: More upgrade to be available

Fri., 21 Jun.
KRK
Krakow J. Paul II Balice
YYZ
Toronto Pearson Intl
28h 45m
Sun., 23 Jun.
YYZ
Toronto Pearson Intl
KRK
Krakow J. Paul II Balice
14h 25m
C$ 648
Trip: 3 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 2,208 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
JFK
Excellent 10.0

Pros: Good Staff, Good Service, On Time Departure and Arrival

Cons: The ticket price was so expensive

BRU
IAD
Good 7.0

Pros: More space that on competitors.

Cons: The crew was not particularly pleasant to deal with. Also, the seat kept reclining itself without me ever pressing the button. Had to constantly adjust it.

IAD
BRU
Okay 4.3

Pros: Food was good. Crew on the flights were polite

Cons: Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways.

IAD
AUS
Good 7.6

Pros: Made up tons of time en route.

Cons: Usual 737 narrow-ish seat issues. Turbulence, but not a problem anyone could control.

LHR
BRU
Good 6.0

Pros: Crew were helpful.

Cons: I had asked for a Muslim.mealor a vegetarian but there wasn't anything so I had only cheese and fruits which was a disappointment

Wed., 21 Aug.
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
14h 45m
Wed., 4 Sep.
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
12h 55m
C$ 685
Trip: 15 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 1 reviews
Overall
8.1
Boarding
8.2
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.5
LAX
SJC
Poor 0.0

Cons: Can't tell how the flight was because missed connecting flight from LAX to SJC because Westjet from YYZ to LAX had a mechanical issue. They end up replacing a tire which caused a 1.5 hr flight delay

SLC
BUR
Okay 5.0

Pros: The crew was really nice! They were very energetic!

Cons: I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues.

SEA
JFK
Excellent 8.0

Pros: The crew was great, very accommodating food selection was nice.

Cons: The cabin temperature was extremely warm

ATL
JAX
Excellent 10.0

Cons: It was all good ✈️

SIN
NRT
Excellent 8.6

Cons: Delta One screens are a bit small.

Tue., 27 Aug.
DUB
Dublin
YYZ
Toronto Pearson Intl
7h 25m
Tue., 10 Sep.
YYZ
Toronto Pearson Intl
DUB
Dublin
13h 15m
C$ 451
Trip: 15 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 4 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
TXL
FRA
Excellent 10.0

Pros: The flight was on time, perfectly organized, excellent flight attendants and efficient service

Cons: There were no negatives (and rarely are with Lufthansa)

YVR
MUC
Excellent 8.0

Pros: The crew was polite and efficient. Moved very well around sleeping passengers sprawled feet. The shortcomings of the flight had to do with being in a tail section of an economy class in a packed transoceanic flight.

Cons: At the beginning of the long flight the cabin was chilled, which made me happy I had my hooded sweatshirt with me, but at the end it was hot and stuffy. There was no air regulation available from the seat, only light.

ORD
FRA
Good 6.6

Cons: The seats were very small and uncomfortable, I didn’t see any stewards except to serve meals

IAH
FRA
Mediocre 2.0

Cons: The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down.

MAN
FRA
Excellent 10.0

Pros: Lufthansa should keep up the standard.

Cons: The delay on the arrival time at Abuja because some passengers are transiting to other cities.

Tue., 17 Sep.
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau Intl
7h 45m
Sun., 6 Oct.
YUL
Montreal Pierre Elliott Trudeau Intl
ORY
Paris Orly
6h 50m
C$ 469
Trip: 20 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 2 reviews
Boarding
7.0
Comfort
4.0
Crew
5.0
Entertainment
5.0
BCN
PUJ
Good 6.4

Pros: Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Cons: The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Sat., 28 Dec.
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
13h 30m
Sat., 11 Jan.
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
14h 55m
C$ 483
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 21,366 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LIG
LGW
Excellent 10.0

Pros: Efficiency

WAW
LHR
Mediocre 2.0

Cons: Connector was late so I’m stuck in London til tomorrow

LHR
NBO
Good 7.3

Pros: Crew was nice and friendly.

Cons: The entertainment equipment needs to be updated. And the seats arrangements are not the best in term of privacy.

NCE
LGW
Mediocre 3.6

Cons: Delays in the food service occurred because the credit card machine stopped working. Rather than stop the purchase food options they continued which meant they could only reach row 16 by the time our flight began its descent. Since were in row 19, we were not offered any food or water, during lunch.

LGW
SZG
Good 7.5

Cons: It was an older plane with no frills. No power cords, tv monitors. The seats were old and didn’t function properly

Mon., 16 Sep.
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
8h 20m
Fri., 4 Oct.
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
7h 25m
C$ 485
Trip: 19 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 6 reviews
Boarding
7.5
Comfort
6.8
Crew
8.1
Entertainment
6.8
Food
6.4
YUL
FLL
Okay 4.6

Pros: Crew was good

Cons: Old plane... not much room for legs and seating are uncomfortable! No personal entertainment système! Poor flight

PUJ
YYZ
Good 7.6

Cons: We boarded late and arrived late.

YVR
AMS
Okay 5.0

Pros: leg room in middle isle was great

Cons: the flight attendant took boarding passes from my hand and did not return them back to me, upon entry. My mother had to take the boarding passes from flight attendant's hand.

YUL
YYZ
Okay 4.6

Pros: IFE, aircraft

Cons: Comfort, food options

AMS
YYZ
Excellent 8.0

Pros: The crew was very efficient,the food was very good, crew walked and gave water after meals and throughout the flight thereafter. Cleaning was efficient too.

Cons: Smelly washroom and a very dirty toilet bowel in the beginning of the flight. It was cleaned and looked better but still had a smell of urine. Boarding was very disorganized. People rushed in to board causing lines to board.

Wed., 28 Aug.
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
9h 20m
Tue., 17 Sep.
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
8h 25m
C$ 488
Trip: 21 days
4.5OkayShow reviews
Overall 4.5 Okay
Based on 2 reviews
Overall
6.9
Boarding
6.9
Comfort
6.7
Crew
7.6
Entertainment
6.2
Food
6.5
JFK
MXP
Excellent 8.6

Pros: I loved the blankets, pillow, and food. I also loved the selection of movies and shows to watch!

Cons: I did t like how small the seats were and I also didnt like the lack of communication. I was told my bags were going straight to my destination and in fact they came to my lay over.

MXP
CAI
Okay 5.0

Pros: crew did what they could with the limited resources they had

Cons: boarding organization especially for cancelled flight passengers. Sanitary Napkins for women in your plane bathrooms, diaper disposal too.

MXP
MIA
Excellent 8.3

Pros: Very attentive cabin crew, comfortable lie-flat seats, decent airplane food. Arrived quite early despite leaving a little late. Nice cabin lighting.

Cons: Entertainment system was poor (responded poorly to hand controller, touch screen was several feet away beyond reach, and choices were minimal). Paying extra to reserve specific seats when flying business class was an odd, cheap touch.

JFK
MXP
Mediocre 2.3

Pros: Only the person exit to me

Cons: The service in the airport jfk was very bad and they make me and my brother pay again for luggages and we pay when I book the tickets

MXP
JFK
Okay 4.6

Pros: Staff was nice

Cons: Delays to and from without much of a heads up, food was terrible and couldn’t choose both times. No zone boarding going to Italy, really disorganized. From Italy to ny, they moved my seat after a 3 hour delay, just adding salt to the wound

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