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Airports
Origin
Milan
C$ 488
only
C$ 488
Amsterdam
C$ 496
only
C$ 496
Madrid
C$ 563
only
C$ 563
Dublin
C$ 448
only
C$ 448
Shannon
C$ 497
only
C$ 497
Paris
C$ 420
only
C$ 420
C$ 493
only
C$ 493
Destination
Montreal
C$ 420
only
C$ 420
Toronto
C$ 448
only
C$ 448
Sun., 15 Sep.
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau Intl
7h 45m
Sun., 6 Oct.
YUL
Montreal Pierre Elliott Trudeau Intl
ORY
Paris Orly
6h 50m
C$ 420
Trip: 22 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 2 reviews
Boarding
7.0
Comfort
4.0
Crew
5.0
Entertainment
5.0
BCN
PUJ
Good 6.4

Pros: Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Cons: The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Tue., 14 May
DUB
Dublin
YYZ
Toronto Pearson Intl
24h 39m
Tue., 21 May
YYZ
Toronto Pearson Intl
DUB
Dublin
15h 00m
C$ 448
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Thu., 5 Sep.
DUB
Dublin
YYZ
Toronto Pearson Intl
13h 55m
Tue., 10 Sep.
YYZ
Toronto Pearson Intl
DUB
Dublin
11h 25m
C$ 455
Trip: 6 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 4 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
PIT
ORD
Excellent 10.0

Pros: Never seen such a large streaming movie library. Never seen live stream at seat from cameras (3) outside the plane.

Cons: It was not clear this was a no-checked-baggage flight, seeing as I specifically searched with flights with luggage. I chose Lufthansa's flight counting on the fact that international flights always allow one checked bag. I had to pay on that way here. I"ll have to pay on the way home.

NBO
FRA
Good 7.3

Pros: The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class.

Cons: We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!

MUC
YUL
Good 7.6

Pros: Thé entertainment was amazing. I watched a live soccer game

Cons: The space in the plane

LHR
FRA
Excellent 10.0

Cons: Boarding by rows would avoid people rushing to line up ahead of time.

VLC
FRA
Excellent 8.0

Pros: Super professional, comfortable and on-time service with both Swiss and Lufthansa.

Cons: Clear up-front notification about extra charge for first checked bag on both ways of the trip ($60 each). I couldn't find that information at the time of the booking.

Tue., 14 May
MXP
Milan Malpensa
YYZ
Toronto Pearson Intl
9h 20m
Wed., 29 May
YYZ
Toronto Pearson Intl
MXP
Milan Malpensa
8h 25m
C$ 488
Trip: 16 days
6.8GoodShow reviews
Overall 6.8 Good
Based on 165 reviews
Overall
6.9
Boarding
6.9
Comfort
6.8
Crew
7.7
Entertainment
6.1
Food
6.7
MXP
FCO
Excellent 8.0

Pros: Baggage came out pretty quickly. The flight was short and easy.

Cons: Drinks weren’t served until the very end of the flight and we immediately had to discard our trash and put up tray tables after receiving them.

MXP
JFK
Okay 4.8

Pros: Good: warm, free blanket, relatively comfortable seats, reasonable leg room (by today's standards).

Cons: Bad: I had a connection in Milan -- both legs on Air Italy. The flight into Milan landed nearly 2 hours late due to weather; the delay was not their fault but Air Italy handled the connection very poorly. Many people from that first, delayed, flight were transferring to the same Milan-NYC flight. We landed after the boarding time for the second flight but Air Italy gave us no information at all about the status of the flight; then we were stopped in a hallway and put through extremely slow extra security measures (only one staff member to process all those people), again with no explanation, delaying us well past take-off time. Folks were extremely stressed because we didn't know whether we were missing the second flight or not -- I saw two people in tears. In fact, it turned out Air Italy had held the second flight for us -- but why not tell us so, and avoid all the upset and stress? Also bad: The crew in the economy cabin on the Milan-NYC leg were abrupt, to put it mildly. Didn't give us the advertised choice of food, snapped at one poor person who didn't understand the menu, were shockingly ungracious when thirsty people asked for water, etc. (I should note, the crew on my outgoing Air Italy flight were lovely.)

MIA
MXP
Okay 5.3

Cons: Inadmisible that they charged for the one bag.

MXP
JFK
Excellent 10.0

Pros: Wonderful service

MXP
JFK
Okay 5.0

Pros: Staff friendly, free movies on the plane.

Cons: Boarding is crazy without zones, or any order to the boarding process it’s just a free for all. The plane is kept too warm. And though I know the delays were not their fault a little more information about why we were delayed with more updates about when we would finally ge to move would have been appreciated. Also having to pay €100 for checking an 8 kilo bag is an absolute scam.

Tue., 2 Jul.
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
10h 20m
Tue., 16 Jul.
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
9h 30m
C$ 493
Trip: 15 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 2 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
JFK
Excellent 10.0

Pros: Good Staff, Good Service, On Time Departure and Arrival

Cons: The ticket price was so expensive

VNO
BRU
Excellent 10.0

Pros: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.

Cons: no TV or other entertainment options so make sure to bring your own device or a book.

GOT
BRU
Good 7.3

Pros: The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us.

Cons: Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help.

JFK
BRU
Excellent 9.6

Pros: After our first flight had been cancelled, we needed to be comforted by Brussels Airlines that our return flight would be OK. And we were. Though there were slight delays due to technical checks at boarding time, everything else was on schedule and we even landed slightly ahead of time, never a bad thing. The flight was smooth and quite pleasurable. Now we are prepared to experience flying with Brussels Airlines again.

TLV
BRU
Okay 4.3

Pros: cheap ticket

Cons: lack of service, very unfriendly stewardess

Sat., 4 May
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
8h 20m
Sun., 12 May
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
7h 25m
C$ 496
Trip: 9 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 6 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.8
Food
6.4
FCO
YYZ
Good 7.3

Pros: The crew were very friendly, sweet and accommodating. I had a seat by the exit which I luckily didn't have to pay extra for and the leg room was ample and really helpful on a long flight. The meal was pretty good, but I really wished airlines would stop wasting so much plastic - I think there should be a way we can support the environment better when flying.

Cons: I didn't realize Air Transat was a bare-bones airline (not that my flight was cheap in cost) - we didn't have pillows or blankets for the flight (10 hours) and had to pay for them! Seems like that should be standard on a long haul flight. The seats are very narrow with poor back support, and my back started to hurt 5 hours in. Many people were standing in the aisles as it was so uncomfortable. I was very cold throughout the flight, which was another uncomfortable aspect. One of the bathrooms was out of order which resulted in everyone using the same one - you can imagine how smelly and messy it got.

OPO
YYZ
Okay 5.6

Pros: Food was better than on my flight to Porto

Cons: There was no water in the washrooms from the start of an 8 hour flight!

CUN
YUL
Excellent 10.0

Pros: Contrary to some reviews, I had an excellent experience with Air Transat. I would highly recommend.

Cons: Thought they were a well oiled machine.

AMS
YYZ
Excellent 8.0

Pros: The crew was very efficient,the food was very good, crew walked and gave water after meals and throughout the flight thereafter. Cleaning was efficient too.

Cons: Smelly washroom and a very dirty toilet bowel in the beginning of the flight. It was cleaned and looked better but still had a smell of urine. Boarding was very disorganized. People rushed in to board causing lines to board.

YYZ
YUL
Mediocre 2.3

Pros: The pilot was honest and concerned with the safety of the aircraft. That was most appreciated.

Cons: Flight was 3 hours late. There was no liquor or even a small snack provided. Minimum service by the flight crew. Most disappointed!

Sat., 7 Sep.
SNN
Shannon
YYZ
Toronto Pearson Intl
17h 02m
Sat., 21 Sep.
YYZ
Toronto Pearson Intl
SNN
Shannon
10h 17m
C$ 497
Trip: 15 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 24,134 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.5
ATL
JFK
Good 6.0

Pros: It was delayed

YYZ
ATL
Excellent 8.0

Cons: No food on board and we were hungry

JFK
SLC
Excellent 9.0

Pros: That there were TVs to watch on the seats and that it was quick boarding

ATL
CLE
Mediocre 2.0

Cons: Connecting flight to as delayed. And my dad was not able to get on the plane.

ATL
LAX
Excellent 10.0

Pros: awesome

Fri., 24 May
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau Intl
12h 15m
Sat., 8 Jun.
YUL
Montreal Pierre Elliott Trudeau Intl
CDG
Paris Charles de Gaulle
30h 30m
C$ 511
Trip: 16 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 4,220 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.3
Food
7.5
IAD
VIE
Good 7.0

Pros: -maintenance had to fix an issue that the team was not transparent about for 2.5 hours. 0at least boarding happened swiftly -the male crew member was GREAT but the female crew members two of them were very short, rude, and not there to bring comfort to customers -chicken meal was tasty, but made both me and my father sick. Muffin for breakfast was mediocre as well -tv was good, but touch screen sometimes doesn't work.

SOF
VIE
Poor 0.0

Pros: Lost my luggage

Cons: Not loosing my suitcase!

PRN
VIE
Mediocre 2.0

Cons: I was switched seats against my will on board! Although i reserved the seat ahead of time when i got in i was pretty much forced to sit somewhere else. The staff handled the sitution in a very poor manner!

TIA
VIE
Excellent 8.0

Pros: The crew was amazing, the seat was comfortable

VCE
VIE
Good 6.3

Cons: Staff is not friendly, does not offer assistance or ask if you need anything.

Thu., 22 Aug.
DUB
Dublin
YYZ
Toronto Pearson Intl
12h 45m
Thu., 29 Aug.
YYZ
Toronto Pearson Intl
DUB
Dublin
8h 50m
C$ 511
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 8,333 reviews
Overall
7.5
Boarding
7.3
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.3
GLA
KEF
Okay 4.0

Pros: Will NEVER fly ICELANDAIR !

Cons: They left without putting anyone’s luggage on board!

KEF
CDG
Excellent 9.0

Cons: Needed a little more space.

KEF
IAD
Excellent 10.0

Pros: Crew was nice and responsive.

BOS
KEF
Good 6.0

Cons: The seats are narrow whereby you are overlapping shoulders with the next person. Good leg room for short people. Food/beverage service is limited for a transatlantic flight. Outside of coffee, tea, and water, all beverages are at a cost and there is no snack (i.e., pretzels, nuts).

AMS
KEF
Excellent 8.0

Pros: Smooth boarding and checking in.

Cons: Seats that can go backwards/recline more. Sleeping is a bit of a challenge.

Mon., 27 May
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau Intl
7h 45m
Mon., 17 Jun.
YUL
Montreal Pierre Elliott Trudeau Intl
ORY
Paris Orly
7h 00m
C$ 512
Trip: 22 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 12 reviews
Boarding
6.8
Comfort
6.4
Crew
7.6
Entertainment
6.4
Food
6.6
ORY
DKR
Okay 5.6

Pros: Seats were fairly comfy.

Cons: it is a leased Airbus that is really showing its age... They handed out iPads for entertainment rather than use the antiquated "in seat" system. No overhead lights on the aircraft. Also, late departure.

ORY
YUL
Good 6.0

Pros: The help from the crew was okay.

Cons: The fact that the flight was delayed by an hour.

DKR
ORY
Mediocre 3.0

Cons: The flight was over two hours late, very unorganized and crowded and too cramped and uncomfortable. My entertainment unit didn't work.

ORY
YUL
Excellent 8.0

Pros: Food and service were good. Seats were comfortable and they had modern led panels with up to date entertainment.

Cons: Late boarding

ORY
DSS
Good 7.6

Pros: Friendly crew, decent food and beverages

Cons: Very tiny seats - knees touching the seat in front of me the whole time.

Sun., 15 Sep.
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
10h 45m
Sun., 29 Sep.
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
17h 00m
C$ 516
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,769 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
ABZ
Excellent 8.0

Pros: Good Crew, Good Flight

Cons: better movie/entertainment selections

MUC
LHR
Okay 5.0

Pros: The entertainment was good and the crew friendly

Cons: My seat and table were dirty and sticky. We had a 45 min delay. I was seated in the middle of the plane and received my meal lady and of course had no more meal choice available since they had run out . For the snack I also was given a different meal than my seat neighbor

LHR
ABV
Excellent 9.3

Cons: Provide snacks

LHR
DUB
Excellent 8.0

Cons: Getting through customs in UK and getting luggage tags to Dublin was a nightmare. Took over 2 hours, went through 4 lines to get luggage tags and given misinformation. Poorest travel experience in 40 years of traveling. Brits need to learn how to expedite processing.

PMI
LHR
Excellent 9.3

Pros: Food and service were great. Super Polite, well manered, overall, you can feel it's British Airways.

Cons: No complains. Honest.

Fri., 23 Aug.
DUB
Dublin
YYZ
Toronto Pearson Intl
12h 50m
Sun., 1 Sep.
YYZ
Toronto Pearson Intl
DUB
Dublin
10h 40m
C$ 521
Trip: 10 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,349 reviews
Overall
7.8
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
CDG
Good 7.0

Cons: The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight.

HEL
SIN
Excellent 8.0

Pros: Flight attendants are polite

ORD
HEL
Excellent 8.0

Pros: The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!

Cons: There was no soap in the toilet...

LHR
HEL
Excellent 10.0

Pros: It was on one of their newer planes which meant that we had decent comfort and entertainment!

Cons: The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that.

HEL
JFK
Excellent 9.6

Pros: everything was good

Cons: Needed a bit more food :)

Tue., 3 Sep.
MAD
Madrid Barajas
YUL
Montreal Pierre Elliott Trudeau Intl
25h 30m
Thu., 12 Sep.
YUL
Montreal Pierre Elliott Trudeau Intl
MAD
Madrid Barajas
14h 50m
C$ 563
Trip: 10 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 7,997 reviews
Overall
8.2
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
NCE
ZRH
Good 6.6

Pros: crew

Cons: comfort, leg room, very crowded, overhead space jammed

MIA
ZRH
Okay 4.0

Cons: The connection time was too long

LED
ZRH
Okay 4.0

Pros: I was offered to check in my carry on, it was nice.

Cons: I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience.

FLR
ZRH
Excellent 10.0

Pros: The crew was terrific and friendly as I expected.

Cons: I have no other suggestions here since I'm pleased with the flight and services.

GVA
JFK
Okay 4.3

Pros: The movie

Cons: More space! The crew could have been nicer

Sun., 6 Oct.
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau Intl
7h 45m
Sun., 13 Oct.
YUL
Montreal Pierre Elliott Trudeau Intl
ORY
Paris Orly
6h 50m
C$ 424
Trip: 8 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 2 reviews
Boarding
7.0
Comfort
4.0
Crew
5.0
Entertainment
5.0
BCN
PUJ
Good 6.4

Pros: Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Cons: The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Fri., 11 Oct.
DUB
Dublin
YYZ
Toronto Pearson Intl
13h 55m
Tue., 22 Oct.
YYZ
Toronto Pearson Intl
DUB
Dublin
11h 40m
C$ 461
Trip: 12 days
5.1OkayShow reviews
Overall 5.1 Okay
Based on 4 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
PHL
FRA
Good 6.6

Pros: Smooth flight.

Cons: More leg room.

FRA
YYZ
Okay 5.6

Pros: Very attentive crew. Top notch service and care.

Cons: Lufthansa business class in the 747 is dated and not the most comfortable. No pods and privacy. Entraînement system at my seat was defective

CDG
MUC
Excellent 8.3

Pros: for the first time ever, my kid ate the airplane food, and it was because it was good. the service was really good and the staff outstanding.

Cons: Te cabin pressure gave us headache. always happens with the A380 though.

MEX
FRA
Okay 5.2

Cons: They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours.

MUC
BOS
Excellent 9.6

Cons: My only suggestion would be to include instructions on how to control the entertainment center and find things such as the headphones in the armrest.

Wed., 12 Jun.
DUB
Dublin
YYZ
Toronto Pearson Intl
13h 55m
Fri., 21 Jun.
YYZ
Toronto Pearson Intl
DUB
Dublin
30h 15m
C$ 477
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Sun., 6 Oct.
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau Intl
7h 45m
Sun., 13 Oct.
YUL
Montreal Pierre Elliott Trudeau Intl
ORY
Paris Orly
6h 50m
C$ 444
Trip: 8 days
5.2OkayShow reviews
Overall 5.2 Okay
Based on 2 reviews
Boarding
7.0
Comfort
4.0
Crew
5.0
Entertainment
5.0
BCN
PUJ
Good 6.4

Pros: Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Cons: The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Tue., 2 Jul.
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
11h 35m
Thu., 18 Jul.
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
10h 30m
C$ 505
Trip: 17 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 2 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BUD
BRU
Excellent 10.0

Pros: The seats were wide tall and comfortable, there was enough room for the legs as well.

Cons: A little glass of juice would have been nice from the airline.

ACC
BRU
Excellent 9.3

Pros: Brussels airlines business class seats were the most comfortable I have sat in.

Cons: The United airlines business class seats were too crowded with no privacy. You have to climb over your neighbor to to use the rest room.

BUD
BRU
Mediocre 3.6

Cons: It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent

TLV
BRU
Okay 5.0

Pros: Arrived ahead of time

Cons: Not business treatment, the boarding que, the seats, the food

CDG
BRU
Okay 5.2

Pros: Seats were fairly comfortable with decent leg room.

Cons: My biggest complaint is for the exhorbitant baggage fees—€100 for two bags is ridiculous. Also, one of the crew was rather testy with us when we first boarded (unprovoked), then came to us a few minutes later to say something nice to sort of make up for it.

Mon., 9 Sep.
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
12h 25m
Sat., 21 Sep.
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
7h 20m
C$ 509
Trip: 13 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 14 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YYZ
MCO
Excellent 10.0

Pros: The crew was amazing. They were super friendly and attentive. Amazing service!

LIR
YYZ
Excellent 8.8

Cons: Flight on time

YYZ
YUL
Mediocre 3.3

Cons: Had to pay 100$ for an extra bag because I was 4kg over weight then also had to transfer my bags myself during my layover. There was no entertainment on a long haul flight from London to Toronto. And zero space on the lonhaul flight. The least space on a plane I’ve ever had and I fly almost every week. I will never fly air transat again unless absolutely necessary.

LGW
YYZ
Good 6.0

Cons: Better notification that I was going to be charged £50 for each piece of luggage

MCO
YYZ
Okay 5.5

Pros: The crew was professional and did a great job making sure everyone was informed and well looked after.

Mon., 27 May
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau Intl
23h 20m
Fri., 14 Jun.
YUL
Montreal Pierre Elliott Trudeau Intl
CDG
Paris Charles de Gaulle
29h 10m
C$ 515
Trip: 19 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 4,220 reviews
Overall
8.1
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.3
Food
7.5
LHR
VIE
Okay 4.0

Pros: Clean aircraft, polite crew.

Cons: 1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food

LNZ
DUS
Okay 5.0

Pros: Seat ok typical. Non busy flight lots of room

Cons: Food was poor

SOF
VIE
Poor 0.0

Pros: Lost my luggage

Cons: Not loosing my suitcase!

SJJ
VIE
Okay 4.4

Cons: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.

EWR
VIE
Excellent 8.0

Cons: Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian.

*
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