C$ 366 Find cheap flights from Germany to Canada

Easy check in and boarding. Staff pleasant and helpful. Will continue to fly with Iceland air. Aircraft clean

Plane left an hour late and missed our connecting flight. Your service center was closed ao Alaska Airlines could not change the ticket. Thus we missed the chance to get out that night to San Jose. This is a major operational blunder.

Did not like last minute change to our itinerary that made us spend the night in the airport

Most of your crew was very helpful just one young lady wasn’t, but all of the ones I dealt with were great. We had to buy food on a six hour flight and considering we had a three hour flight before this one I felt we would have a meal included. I ordered a sandwich and by the time I got it, it was quite soggy so couldn’t eat half of the sandwich. Other than the food, or lack of, the flights were great.

Late start due to so called cargo door, super expensive meals and baggage check( only airline where meals and baggage is charged on long international flights) slow baggage delivery at end a lot of employees at airport standing around talking to each other.

Good choices were awful. Crew was wonderful to me as I was disabled and they looked after me

Great crew, bumpy landings, two-hour wait for baggage with no communication or explanation. Will not fly again!

Staff in flight and at the airport were very helpful. A short time between flights made it stressful to get to the connecting flight and we probably would not have made it without the staff’s help.

If you are looking for the bare bones in an airline - this will do. The boarding process in Newark and Iceland was so disorganized, I thought there was some sort of emergency. No - this is what they do every time. After a full plane was ready to board in Newark, Icelandic Air insisted that everyone have a paper ticket in hand. Mass chaos ensued as dozens of passengers then had to line up in a different queue. On the 5-hour flight, two tiny glasses of water were dispensed. Yes - I could have ordered food, but not even a pretzel was given for free. In Iceland, a full plane of people waited over twenty minutes in a cattle shoot hallway while the plane was readied. Why were we lined up so early? Kids were screaming and some older adults could not stand for that length of time and also hold luggage. Flight was pleasant with the same two glasses of water -one in a tiny paper cup. Movie selection decent but headphones will cost you $5.00. What airline does that? Charge me five dollars more and give them out to passengers. Shame on you for being so cheap!

Travelling with a 2 year old and being seated at the last row right by the toilet was the worst experience I had in a long time. Please do better for other parents

I was good overall. The boarding was on time and the crew members very accommodating. The pilots were very informative and experienced. The flight was excellent. One of the best take off and landed I ever had, it was very smooth and control.

Orderly boarding. Passengers should be made aware that no food is being provided

Boarding was very orderly. People should be made aware of what food is being offered when booking is made

My place was cancelled at the last minute throwing my traveling schedule off. I barely made it on the last ferry home.

Nice larger plane Good take off and landings Very comfortable seat Great staff. Caring and helpful

Seats uncomfortable There was an incident with plane Engine Pilot was reassuring. Good pilot We landed late because of this Fire engines on landing were just Protocol

Lines at gate boarding is messy. It spills into traffic which causes other travelers to snake around the boarding passengers. Need better traffic control.

Crew was rushed to get food out and left trash for a long time on our tables.

The flight was booked solid and there is no leg room for anyone over 6 feet tall, which is probably 25% of your customers. I have selected aisle seats and was given the middle twice. This is not something that can be changed, so I shouldnt bring it up, but that is my feedback.

Entertainment wasn’t working on the flight so no movies or wifi. I was at the lavatories and the crew were chatting at the back. I asked them for a glass of wine and they told me to go back to my seat and get my credit card and bring it back to them. I thought it would have been nicer for them to come to me but they didn’t want to get up from chatting with colleagues. Not great customer service.

SEA to Munich flight was turbulent and you could hear rattling in the plane. The food was TERRIBLE, return flight was better. We will not fly Lufthansa in the future.

I had to fly United where the flight crew was atrocious

Flight was delayed for no reason and I missed my connection. This added another day of travel and I missed an event I was traveling home for.

Very disappointed. None of the bags from Newark & Toronto flight were loaded onto connecting flight to Mumbai. And yet, no announcement during the flight. No placard near the luggage carousel in Mumbai. Absolute mayhem at Lufthansa lost & found counter. Each agent taking 20 minutes to record each incident. Stood in line for more than 1 hour, after suffering through a 8 hour flight.

Before the flight I received an email from LH that our seat were changed to other comparable seats. At boarding however we found our reassigned “comparable” seats were directly by the toilet. They sure were no “comparable “ seats and we were quite disappointed!

Seats in the center row have obstructed leg room. Entertainment center did not respond well. Staff was good, but coukd be of limited help

The food was straight up bad not gonna lie, seats are uncomfortable so I had to re-adjust my self most of the time, delayed our arrival time by alot.

I’m not a happy customer. Lufthansa cancelled my flight 3 times, and I had to rebook a flight to Larnaca, but a flight to Tel Aviv and pay for a hotel. Then the flight back was cancelled and now I have to find my own way back. Terrible.

Great flight. Friendly crew. Good food. Nice clean cabin and toilet was a good size. I like the starliner.

Upgraded to business class and it was worth every dollar! The connection in Denver was way too tight time wise and going through customs there plus re-visiting security screen again caused me to miss my connecting flight. KAYAK should not allow that tight of connection on international flights.

British airways canceled our connecting flight then sent an email 1 day before. Didn't offer us any comp for our flights or anything.

Sardine can herringbone layout in business class. Uncomfortable and nowhere to put your book, phone, headphones, etc. worst hard product ever, and the service and food aren’t good enough to make it worthwhile. Expensive garbage. British Airways purchased this thinking only about financials, clearly not customer experience. British Airways business class is the garbage truck of the skies. Hard pass!

The checkin experience was terrible. Once we got to the counter, it took them 40 minutes to check us in. Nothing complicated. Just 6 boarding passes and two checked bags.

Great crew! Average flight. T5 at Heathrow is not such as nice experience compared to other major International airports.

The crew was so unfriendly. Our (the last) section of the plane only got drink service once during an over 9 hour flight. When it come to the main meal service we only got a vegetarian option and where told the chicken option gone. About 30 minutes later I went to the bathroom and lo and behold the whole crew were eating the chicken option.

I had paid for my family to sit together on the plane. When we got to the plane this wasn't the case and we were separated. meanwhile the lady sitting next to me told me how she didn't pay and were all sitting together

Our stroller got lost when flying from San Diego to Frankfurt and our luggage got lost when flying back from Frankfurt to San Diego, We had to rent a stroller during our 4 week stay and had to no stroller during our trip back to the US. Our suitcase is also still missing. We sent and email 3 weeks ago and are still waiting for somebody to get back to us.

Pilot kept us informed of status of slight delay. Much appreciated.

They ran out of headphones so my 3rd daughter couldn’t use the onboard TV the entire flight. They also rain out of food, so my 1st daughter didn’t get to choose her entrees or snack (chicken or cheese) because by the time they got to the last row they only had chicken left. Luckily she is not a vegetarian.

Usual friendly BA crew who were helpful and so kind to the kids. New business class cabin combined with 787 makes for a really enjoyable experience.

The cabin staff was very friendly and attentive. The plane was modern and fairly quiet in flight. The video screens are large and of high quality, and I liked that the documentary movie "Anselm" was available for watching.

The flight from Saskatoon to Calgary was canceled by WestJet due to the airline strike. Condor, as the main operator, did not inform us. We found out that information just when we arrived at Saskatoon airport. Fortunately, we had enough time to drive to Calgary airport and catch the flight to Frankfurt. We couldn’t claim compensation for the missing flight because nobody takes responsibility for this situation. When we tried to contact BudgetAir, they redirected us to Condor, and Condor redirected us to WestJet. WestJet keeps saying that they are not responsible for the ticket that was bought from a third-party company.

Because of luggage I had to upgrade to premium economy , which was worth it!

Every thing was fine. The food was lack luster especially after leaving from Italy.

Very good except for the screaming 5 year old that was allowed to yell and scream whenever he wanted too! The mom obviously had no concept of “inside voices”!

I will never fly thru Frankfurt again I read it was bad changing plane but in my case complete nightmare

The flight was VERY delayed making what would have been a long layover in NYC into a mad rush to catch my connection. Other than that it was good.

A bigger plane would be more comfortable. We were bouncing off the ground before even lifting into the air, scary!

The seats are too close to the ones in front.

The seats are terrible. The boarding process was poorly organized. Little to no information was given. Gate change information was only provided at a time that was AFTER the scheduled departure time.