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Pros: My neighbor was nice. I did not really like anything else about this particular flight.

Cons: Many of the electronics on the plane did not work. Could not summon flight crew, not turn on light. Seatbelt signs did not work. Plane was horrendously outdated. Former Kenyan Airlines livery. Unless I’m going to Iceland, I am going to avoid Icelandair from this point forward.

Cons: Everything was screwed up because the Boeing Air Max aircraft was grounded. Our2 leg flight became a 3 leg flight! And our return flight became a three-leg flight requiring us to book a hotel overnight. Not an acceptable change of itinerary! No compensation from Icelandair for the inconvenience.

Cons: Even though we were not rushed between flights, our luggage didn't make it onto the plane.

Pros: All the crews are not friendly, the seats are comforble.

Cons: No foods for 7 hours flight. water, juice, coffer are free.

Cons: Flight delayed over an hour even though the aircraft was there. Also my luggage did not arrive aty destination

Pros: Got a free seat next to me.

Cons: Plane delayed at one airport and again for 15 agonizing minutes at Dublin as an Aer Lingus ground crew forgot to turn on a parking indicator according to the pilot. Then nearly missed connecting flight made it by running. Nobody would allow someone to move faster through lines for a connecting fligh

Cons: The plane is very old and dirty. They need to overhaul their planes to make them worth flying. Some seats recline way to far, some don’t recline at all, entire plane smells like stale cigarettes.

Pros: Crews were rude without caring, it was a significantly delayed flight so that is just terrible experience

Cons: Please provide good service, we don't pay to get bad service

Pros: I arrived safely

Cons: Almost anything.

Pros: The flight crew made the best of an inconvenient situation and seemed genuinely apologetic for what they clearly knew were exploitative policies.

Cons: Our flight was delayed due to a mechanical issue, but instead of updating the schedule to reflect this, the airline had us standing indefinitely in the queue to board; this was probably about 45 minutes in which we could have sat down or grabbed some food, or literally done ANYTHING other than waiting as we did. Because of this delay, we were offered hard candies. In all honesty, I would have preferred to be offered water, which at €2.50 on an international, several hours long flight is borderline criminal. I have been skeptical about low-cost, "budget" airlines in the past, and this experience confirmed that if the price of the flight seems too good to be true, it probably is. The difference in cost was more than paid for by the hidden fees, the quality of service, and the denial of basic human dignities like not having your knees crushed against the seat in front of you, or God forbid--a cup of tap water.

Pros: The flight was only delayed 45min instead of 48hrs (like our original flight was).

Cons: Delays, terrible food, the guy roaming around the pre boarding area whose only job is to weigh random bags and charge $75 when you're over the unpublished weight limit (and the bags were fine on the trip over, so not sure what changed). Expensive inflight entertainment.

Pros: Very tiny not enough space even for small people...very uncomfortable long haul..crew wasn’t much available

Cons: Food they could have spare a little of food on long haul flight and drinks water, hot drinks were sporadic...had to go and ask.srvice was slow and not so great...even free movies like most planes would have been nice

Pros: Not and horrible waited for 10hour before we board the last journey

Cons: Is horrible will not use kayak again we want to change the flight we were told not changeable

Pros: Everything is fine.

Cons: No

Pros: The large amount of entertainment to choose from was very nice.

Cons: Timeliness and comfort in seats could be better.

Pros: The crew was okay. The seat was good.

Cons: Better service but the flight was great.

Pros: Quick board, quick flight and everything went smoothly.

Cons: Someone to rub my feet, but that’s wishful thinking.

Pros: The crew was amazing. My seat was comfortable.

Cons: The plane was delayed. It arrived over 25 minutes after it was originally scheduled to.

Pros: Boarding was easy for a large number. Seats were comfortable. The crew was pleasant and attentive. The food was very good actually. Love the Mile High Tea!

Cons: Late departure

Pros: Crew was ok and servicial

Cons: Food and reception at door of boarding

Pros: Crew was very friendly. Food was excellent

Pros: The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early...

Cons: Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta.

Pros: Crew helpful. Food good.

Cons: Better range of movies please

Pros: Crew was very engaging and service was good.

Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Cons: Boarding was very slow.

Cons: Aisle seat did not recline on my first flight

Cons: I was not expecting to get on a full 8 hour flight with no meal unless I pay for it. Although the mistake on purchasing a flight without meal may come from my end, this logic of having to pay for a meal is not ideal whatsoever, this should never happen, especially when going on a 8 hour flight, meals should always be included regardless! never heard of this ever in my life of using westjet for 7 years , very disappointed.

Pros: The Westjet app took forever to download on my phone AND my husband was unable to download it ... made for a long flight without entertainment. Also, the crew didn’t come off welcoming or inviting.

Cons: We were on tarmac for an hour waiting to take off

Pros: Extremely friendly flight crews, never hesitate to help with a smile on their face!

Cons: The layover situation needs to be improved. When you give 50 minutes, there really isn’t enough time to deplane, get through the check point, and make it to the terminal. We were told to run like animals in the airport in order to not miss the flight.

Cons: Really good business class and convenient pricing

Cons: Flight was so delayed we missed our connection.

Pros: On time flight, good service

Cons: Long wait for deposit luggage . Food could be much better.

Pros: Flight delayed and it was a red-eye.

Cons: No delays

Pros: Nothing

Cons: Impossible to reserve seat when booking my f not booked on the air ananda website Very cheap food and no food selection on board ( intercontinental flights) I fly 25/30 intercontinental per year... I had never happened to find such a poor company around. very disappointing

Pros: Nothing at all.

Cons: A 1 hour flight, delayed. Meant I missed my entire flight and stayed I Ottawa International for 8 joirs

Cons: I paid for a flight on a Lufthansa plane, not an Air Canada plane. There was a two hour delay on the flight that I was not informed about. There was also no organization for boarding the plane, and you had two flights going to the same place boarding at the same time.

Cons: Tiny seats, entertainment not operatinal. Staff was ok !

Cons: There were 2 other couples in the situation described above. We waited in line and got to the agent first, but upon realizing he had more than one couple in our situation, he agreed to help us all as a group. He gave us our tickets for the new flights one by one. When we got onto the aircraft we realized that we were in the far rear of the plane and the two couples (4 tickets) BEHIND us in the original line were given tickets in the business class portion of the plane, all the way in front. We were seated between two screaming babies and their parents, cramped in an aisle and middle seat. When I originally booked the reservation, I had paid extra money for the seats we preferred. Our new flight gave us the worst seats on the plane while giving the couples behind us in line the best.

Pros: Flight crew was very nice.

Cons: Could not pick seats when buying tickets through website. Had to call airline separately, which we did. However, actual tickets that we received at airport were for different seats. Happened to another couple on our flight as well.

Pros: The crew was great very attentive to everyone's needs and helping to see that our disembark went well. Great job and a great flight. We all got home safe.

Cons: I didn't like the fact that we lost one day in the Azores was supposed to arrive on Saturday morning instead we arrived Sunday after one a.m. and again we were delayed one hour.

Cons: They did not include our checked luggage on our flight and had to wait for it to be delivered on the next available flight from Dublin.

Cons: Flight delayed over an hour even though the aircraft was there. Also my luggage did not arrive aty destination

Cons: Lost bags

Pros: Crew awesome

Cons: No all was great

Pros: Nope

Cons: The service could have been so much better. Food was not offered according to seating arrangements and so meal choices were not enough

Pros: The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight.

Cons: Nothing

Cons: Delayed flight and delayed layover

Cons: Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri

Pros: Crew were great. Very helpful and friendly

Cons: Would have been better if the plane left on time and I didn’t have to miss my connection

Cons: No luggage arrived, and very long and tedious process to file missing luggage claim. And they NEVER called me with a claim number or when they located the luggage. I had to keep calling them requesting the information and it took 3 days to get the luggage.

Pros: Crew had good attitude

Cons: Cold, late

Pros: crew tried to be helpful, but was really working against all the odds.

Cons: NO communication about flight rescheduling, aircraft rental -- the lack of communication was really the worst. (For example, knowing that the planes / flight times were not the same, many would have opted to not take the trip if given the option, which we really should have been.)

Cons: Lost bags

Pros: Food was hot

Cons: Seat were slightly uncomfortable

Pros: Comfortable seats

Cons: Slow boarding

Cons: They lost all my luggage

Pros: It was on time

Cons: Providing food/meals would be good

Pros: The crew was pleasant

Cons: The seats were the most uncomfortable seats ever. The second flight smelled bad - bathroom smell

Pros: Again we switched to exit row seats, which were far more comfortable than most economy seats.

Cons: The boarding was a bit chaotic because they started scanning passengers in with no announcement on the PA system at KEF. Seating near the departure gate was very limited.

Cons: We were all stressed that we would not make our connection but the crew claimed they held flights for all 189 passengers connecting.

Cons: Overbooked flight. Couldn't get the seats that we had reserved 6 months prior as we failed to check in and reserve our seats in time.

Pros: The boarding process seemed difficult to go through. Waited 1 hr to check in baggage because 2 agents were all they had. We had two more screenings after this that almost seemed misunderstood by the Condir personnel.

Cons: Condor seems to take every opportunity to retell the customer that you’re flying cheap. Inadequate staff, grumpy stewardesses, horrid food and the older very cramped seat style. By the time we added surcharges for seats and luggage, we were already in the regular fare range of Lufthansa. Which we regretted not taking to Germany. Beware.

Pros: Very efficient at doing their jobs. Made up time in the air. Seats fairly comfortable. Good temp maintained.

Cons: Our flight was delayed by an hour and a half. This happens sometimes, of course, however a gesture of not charging €10 for an upgrade from the mesely two tv shows/movies would’ve been an appropriate approach to treating customers right. Food was decent, but don’t have any allergies as the accommodations are definitely lacking. Crew was polite, but not overly social or friendly.

Pros: Nonstop flight for a good price

Cons: Boarding was very slow, had to wait in gangway for 15 min. It was very hot. 2 movies are free, any others €8 extra!! Ridiculous

Pros: On time flight, no problems.

Cons: Seats more cramped than would be ideal for a trsnsatlantic flight.

Pros: Fares were competitive. Service excellent. Seating comfortable

Cons: Food on the plane

Pros: Food was excellent and the movies were free.

Cons: Our seats wouldn’t lean back. Other people’s did however.

Pros: Not much

Cons: Our bags were lost, no apologies (in fact, the phone was put down on me twice), when the bags were returned after 24 hours, one was damaged and had to be replaced at my expense....no chance of a refund. My family and I will NEVER TRAVEL WITH AER LINGUS AGAIN....the worst airline in the world

Pros: Nice attention and good food. Plane and seats are confortable

Cons: Don’t be late

Cons: Late departure. Rush to connect.

Cons: Too hot inside the aircraft

Cons: Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight.

Pros: Late departure, dirty, staff not friendly.

Cons: Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta.

Cons: boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups.