Pros: The flight was perfect! Great food,movies and I even got to sleep !
Cons: All was well!
Pros: The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out
Cons: Boarding was chaotic and congested with not much information or order.
Pros: Staff very pleasant
Cons: Evening snack was not the greatest breakfast was pretty food
Pros: Face recognition was amazing
Cons: Too hot on plane
Cons: Very slow service at checkin, was not even available when I arrived at the airport
Cons: Food terrible
Pros: The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent.
Cons: My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back.
Pros: It got me where I wanted to go, non-stop, for a reasonable price.
Cons: The economy seats seem to be narrower than they are on other airlines.
Pros: On time, nice breakfast
Cons: Not enough leg room, same as everyone
Pros: Not much.
Cons: Baggage fees and unclear policy during booking with Kayak.
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