Find Cheap Flights from Amsterdam Schiphol to Toronto Pearson Intl (AMS - YYZ)

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Amsterdam Schiphol to Toronto Pearson Intl Flight Information

Avg. Flight Duration 7h 55m
Flights Arrive in Toronto Pearson Intl
Flights Depart from Amsterdam Schiphol
Flight Price C$ 371
Distance 5,988 km
Airlines Icelandair, WOW air, Jet Airways

Good to Know

Low Season:
October
Best time to beat the crowds
4%
expected price decrease
High Season:
July
Most popular time to fly
19%
expected price increase
Average price:
C$ 878
(avg. price over the last 2 weeks)
Good Deal:
C$ 706
or less (round trip)

When to Book Flights from Amsterdam Schiphol to Toronto Pearson Intl

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top Tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for C$ 705 or less.
The cheapest flight from Amsterdam Schiphol to Toronto Pearson Intl was found, on average, 84 days before departure.
Book at least 5 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is October.
Morning departure is around 1% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Amsterdam Schiphol to Toronto Pearson Intl Flights

How long does a flight from Amsterdam Schiphol to Toronto Pearson Intl take?
An average nonstop flight takes 8h 05m, covering a distance of 5988 km.
How many flights are there between Amsterdam Schiphol and Toronto Pearson Intl?
There are 53 (nonstop) flights between Amsterdam Schiphol and Toronto Pearson Intl per week, averaging 7 per day.
Which airlines provide the cheapest flights from Amsterdam Schiphol to Toronto Pearson Intl?
In the past 3 days, the cheapest round-trip tickets were found on Icelandair (C$ 371), WOW air (C$ 386) and Jet Airways (C$ 454).
Which airlines fly most frequently between Amsterdam Schiphol and Toronto Pearson Intl?
Jet Airways (2 times daily), KLM (1 times daily), Air France (1 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Amsterdam Schiphol to Toronto Pearson Intl?
For Amsterdam Schiphol to Toronto Pearson Intl, Monday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Toronto Pearson Intl back to Amsterdam Schiphol, the best deals are generally found on Sunday, with Wednesday being the most expensive.

Book cheap flights from Amsterdam Schiphol to Toronto Pearson Intl (round-trip)

Airports
Origin
Amsterdam
C$ 371
only
C$ 371
Destination
Toronto
C$ 371
only
C$ 371
Mon, 1 Apr
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
10h 55m
Wed, 10 Apr
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
9h 40m
C$ 371
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,955 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
MSP
KEF
Excellent 10.0

Pros: Prompt service, polite staff.

Cons: The connecting flight from Iceland to Dublin was loud, very loud. I sat towards the front of wing on left side & it was so loud from engine.

KEF
IAD
Okay 4.0

Cons: Food purchased like gas station frozen food

KEF
JFK
Okay 4.0

Cons: See above

JFK
KEF
Okay 4.0

Cons: I couldn’t book a seat or check in. I had to check in at the airport and my check in process was not smooth. The seats were incredibly small. The crew was not friendly

KEF
MCO
Good 6.0

Pros: More direct route to my destinations.

Cons: No food served and luggage fee excessive.

Thu, 14 Feb
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
11h 25m
Thu, 21 Feb
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 15m
C$ 386
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,497 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

Cons: Seats are too small

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

SFO
KEF
Mediocre 2.0

Cons: Didn't take the flight. Wasn't allowed to cancel.

Thu, 13 Dec
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
8h 45m
Thu, 27 Dec
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
7h 25m
C$ 454
Trip: 15 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 43 reviews
Overall
7.1
Boarding
7.1
Comfort
6.9
Crew
7.5
Entertainment
6.4
Food
6.8
AMS
YYZ
Mediocre 2.0

Pros: Friendly great food good movies

Cons: Lost our baggage and this is the third day and have not heard one message from them

AMS
YYZ
Excellent 10.0

Pros: Best crew and food

Cons: The seats were quite small

AMS
YYZ
Excellent 10.0

Pros: Ive taken 8 flights over the past 3 weeks and Jet Airways was by far my best experience. Friendly staff, delicious food served frequently, excellent movie selection, and comfy blanket and pillow provided at no extra cost! Anytime I have the option to fly jet airways in thr future, I will!

Cons: Only thing that made me a little sad was that they ran out of the chicken option so had vegetarian. Nothing world ending, that was my only small disappointment on this flight. Veg option was still pretty good.

AMS
YYZ
Excellent 10.0

Pros: The service was amazing. I have already recommended this airline to friends and family.

Cons: The toiletries need to be refreshed more often. Everything else was great.

AMS
YYZ
Excellent 10.0

Pros: Comfortable and safe flight. Excellent cabin crew service and helpful attitude.

Mon, 1 Apr
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
10h 55m
Wed, 10 Apr
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
9h 40m
C$ 383
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,955 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
FRA
KEF
Okay 4.6

Pros: Purchased food on flight was good.

Cons: Icelandair's carry-on size is much smaller than any other airline I've been on. We saw multiple passengers (including us) being forced to check carry-on sized bags because they were either over weight or didn't fit in their very small sizing box. The fee to check these small bags isn't cheap either. 92 Euros PER BAG! This appears to be a scam to keep their ticket prices low, but it's not going to earn them repeat business from me or other passengers I spoke with.

JFK
KEF
Okay 4.0

Cons: I couldn’t book a seat or check in. I had to check in at the airport and my check in process was not smooth. The seats were incredibly small. The crew was not friendly

KEF
IAD
Okay 4.0

Cons: Food purchased like gas station frozen food

KEF
DUB
Excellent 8.0

Pros: Lots of legroom choice of entertainment

Cons: Flight delay. Long walk to gate for departure

KEF
MCO
Good 6.0

Pros: More direct route to my destinations.

Cons: No food served and luggage fee excessive.

Thu, 24 Jan
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
11h 25m
Tue, 29 Jan
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 15m
C$ 406
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,497 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

SFO
KEF
Mediocre 2.0

Cons: Didn't take the flight. Wasn't allowed to cancel.

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

SXF
KEF
Good 6.3

Cons: Seats are too small

Wed, 6 Mar
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
11h 20m
Wed, 20 Mar
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 20m
C$ 389
Trip: 14 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,955 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
MCO
Good 6.0

Pros: More direct route to my destinations.

Cons: No food served and luggage fee excessive.

FRA
KEF
Okay 4.6

Pros: Purchased food on flight was good.

Cons: Icelandair's carry-on size is much smaller than any other airline I've been on. We saw multiple passengers (including us) being forced to check carry-on sized bags because they were either over weight or didn't fit in their very small sizing box. The fee to check these small bags isn't cheap either. 92 Euros PER BAG! This appears to be a scam to keep their ticket prices low, but it's not going to earn them repeat business from me or other passengers I spoke with.

JFK
KEF
Okay 4.0

Cons: I couldn’t book a seat or check in. I had to check in at the airport and my check in process was not smooth. The seats were incredibly small. The crew was not friendly

KEF
YYZ
Excellent 8.0

Pros: Friendly crew, comfortable seats, good cabin climate, good selection of movies to watch. Although there was a delay in boarding, we did still leave on time.

Cons: Slow, delayed boarding, with bus to the plane and stair walk up.

KEF
JFK
Okay 4.0

Cons: See above

Thu, 22 Nov
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
11h 25m
Thu, 29 Nov
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 15m
C$ 443
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,497 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

SXF
KEF
Good 6.3

Cons: Seats are too small

Thu, 9 May
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
8h 05m
Mon, 13 May
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
7h 25m
C$ 516
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 43 reviews
Overall
7.1
Boarding
7.1
Comfort
6.9
Crew
7.5
Entertainment
6.4
Food
6.8
AMS
YYZ
Excellent 10.0

Pros: The service was amazing. I have already recommended this airline to friends and family.

Cons: The toiletries need to be refreshed more often. Everything else was great.

AMS
YYZ
Excellent 8.6

Pros: Service

Cons: Food

AMS
YYZ
Good 7.0

Cons: When paying extra for seat selection, not hounering there commitment and not up grading our seats or offering to reimburse us the extra money paid.

AMS
YYZ
Excellent 10.0

Pros: Comfortable and safe flight. Excellent cabin crew service and helpful attitude.

AMS
YYZ
Excellent 10.0

Pros: Best crew and food

Cons: The seats were quite small

Thu, 9 May
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
10h 55m
Fri, 17 May
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 35m
C$ 458
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,955 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
JFK
Okay 4.0

Cons: See above

FRA
KEF
Okay 4.6

Pros: Purchased food on flight was good.

Cons: Icelandair's carry-on size is much smaller than any other airline I've been on. We saw multiple passengers (including us) being forced to check carry-on sized bags because they were either over weight or didn't fit in their very small sizing box. The fee to check these small bags isn't cheap either. 92 Euros PER BAG! This appears to be a scam to keep their ticket prices low, but it's not going to earn them repeat business from me or other passengers I spoke with.

KEF
DUB
Excellent 8.0

Pros: Lots of legroom choice of entertainment

Cons: Flight delay. Long walk to gate for departure

JFK
KEF
Okay 4.0

Cons: I couldn’t book a seat or check in. I had to check in at the airport and my check in process was not smooth. The seats were incredibly small. The crew was not friendly

BWI
KEF
Excellent 10.0

Pros: Smooth flight Good seating assignment

Cons: The absence of a nice meal.

Fri, 16 Nov
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
11h 25m
Sun, 18 Nov
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 15m
C$ 561
Trip: 3 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,497 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

SXF
KEF
Good 6.3

Cons: Seats are too small

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

Sat, 15 Dec
AMS
Amsterdam Schiphol
YYZ
Toronto Pearson Intl
11h 25m
Sun, 23 Dec
YYZ
Toronto Pearson Intl
AMS
Amsterdam Schiphol
10h 15m
C$ 698
Trip: 9 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,497 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
SFO
KEF
Mediocre 2.0

Cons: Didn't take the flight. Wasn't allowed to cancel.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

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