Find Cheap Flights from Europe to Toronto Pearson Intl

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Seats are too small

They change the plane without telling us. The plane couldn't flight fast enough to be on time. So instead of 8h flight we did it in 11h.

See my previous comment

Price

Pretty much everything esle

Nothing Actually

That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else

On time, efficient, smooth flight.

Seats are uncomfortable, no inflight entertainment and no complimentary tea/coffee or snack .

No food, no blankets, no water even The flight was due st 22.45but actually started at 23.40

The price. Far cheaper than I usually pay, plus flies from my local airport.

On the return flight, the airport staff were rude and unhelpful. I attempted to contact the airline with a question also and never got a reply so customer service is poor.

Arrived on time.

Lights in the cabin were on for well over half of the 6 hour overnight flight. Baggage fees were $90 per bag each way and even normal carry-on bags were required to be checked. Should be illegal to charge that much for bags.

Great plane & serive & big bathrooms

Crew was amazing

Flight was delayed

Cleanliness

It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS.

2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues.

The staff was nice and helpful

The flight was a little late and no free snacks or games on computer.

the crew , the flight was smooth, on time , easy to board

that after a flight to frankfurt and no problem wthj my luggage on board when we left frankfurt to go back to boston it was all of a sudden a problem with my onboard case , which was not handled very well , they were nice but i felt singled out and worried about my luggage being left behind , but it all went smooth after all

Food choices for long flight no salad boarding chaotic on kind flight should give free snacks such as pretzels baggage good

Nice leg Space

They were missing lots of food on the menu. There was an delay but we didn’t get any info or apology.

The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!

The food standard seemed to be lowered a little bit, but still very well prepared.

Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible.

Steward Very pleasant, helpful and accomodating.

No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information.

Unexpected food/snacks that were provided.Good crew and the plane was on time.

Poor boarding process. Plane change caused poor seat selection after they changed the seats that we paid extra for. Very little leg room for an overseas flight.

Absolutely no leg room despite paying additional fee

Crew very helpful

New booking system where you cannot select seats without paying more money is outrageous. Will fly Virgin next time. Seats did not recline Flight left three hours late. Nearly missed connection. Very stressful experience

No TV or entertainment. Very little leg room... !!

Meals, crew, movies

N/A

Best crew and food

The seats were quite small

Ive taken 8 flights over the past 3 weeks and Jet Airways was by far my best experience. Friendly staff, delicious food served frequently, excellent movie selection, and comfy blanket and pillow provided at no extra cost! Anytime I have the option to fly jet airways in thr future, I will!

Only thing that made me a little sad was that they ran out of the chicken option so had vegetarian. Nothing world ending, that was my only small disappointment on this flight. Veg option was still pretty good.

Friendly great food good movies

Lost our baggage and this is the third day and have not heard one message from them

Service

Food

Nothing

Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.

Choice of food was very limited as they were missing the food in catalog.

Kindliness of crew

Impossibility to by drinks or did with bank cards

There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare

delay

Seats are comfortable and didn’t mind staying with the back upright. Flight attendants veery friendly and boarding was fast and easy.

Headrest was too short and there’s no seat back screen. More communication from the cockpit at the end would have been nice. Announcements were very hard to hear over the background plane noise.

Free movies available in flight

Airplane temp never comfortable Airline staff not friendly Wheelchair service terrible

I will say that this has been the best flight my husband and I have ever had. The crew members were very nice and helpful. This has been the smoothest flight we have ever had as well.

Crew were exceptionally good, friendly and helpful. Great entertainment system.

The food is terrible, overcooked watery beefless beef dishes. Better ti brng your own food.

The flight was on time. The plane was clean. The temperature in the plan was good.

It was a little more turbulent than I expected.

Three hour delay, endless gate changes and basically no information shared as to what was causing all the problems. Don't think I'll use Air Canada again if they can be avoided.

Seats on Air Canada Rouge are awful.

Didn't take the flight. Wasn't allowed to cancel.

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

The price. Far cheaper than I usually pay, plus flies from my local airport.

On the return flight, the airport staff were rude and unhelpful. I attempted to contact the airline with a question also and never got a reply so customer service is poor.

No one to check us in, very uncomfortable seats, luggage took forever to arrive.

On time, efficient, smooth flight.

Seats are uncomfortable, no inflight entertainment and no complimentary tea/coffee or snack .

No food, no blankets, no water even The flight was due st 22.45but actually started at 23.40

Nothing

I wasn't even on this airline my booking reference said that I was. I had this airlines flight number I go to the gate to check in, and then for me I'm on Air Canada. This was a mass from the start I will never use this airline or Air Canada again they ruin my login and told me it's still usable we had a delayed for three hours on the plane. Never never again!

The crew was very accommodating, Frequently offered water also.

Can t think of anything.

Flight crew made up time to arrive on time despite late arrival. They are pretty amazing - they got a plane hundreds of miles in the same time it took the ground crew to get my bag from the plane to the baggage claim.

Frankfurt is just an awful airport. Too many landings and not enough infrastructure. Also tired of planes having to park thousands of yards from the terminal. The time to get the bag is as long as the flight. Each about 55 minutes. There is very little about German efficiency here.

2 1/2 hour wait while boarded then missed flights in toronto. Toronto airport a mess! Unclear directions and procedues.

Old plane

See my previous comment

Nothing actually

That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else

Nothing Actually

That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else

Got stuck on runway in Reykjavik because of rain storm... For 5 hours, on arrival at 10pm, until 3am. Weren't allowed to order food, or alcohol. After several hours they offered soda and chips. But nothing else to compensate, no flight credit, etc. Friendly crew but very bare bones experience... Bit of a nightmare.

Cheap price.

Very little leg room.

The Staff were very friendly and polite. The cost was reasonable for the flight, the carry on pirce was a bit steep. There were no delays with this flight which made it more enjoyable.

In flight staff was friendly.

$46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

They cancelled our flight due to "operational issues" and didn't have any viable options to get us to our destination for our honeymoon. We have now lost a day and a half and an entire city off of our itinerary.

Not able to check in on line 24hrs before flight and reserve seats. There seemed to be many passengers having issues during check in at Boston which resulted in check in delays for passengers.

Arrived on time.

Lights in the cabin were on for well over half of the 6 hour overnight flight. Baggage fees were $90 per bag each way and even normal carry-on bags were required to be checked. Should be illegal to charge that much for bags.

New, clean airplane.. pay only for what you want

Hard seats

This is one of the best airlines I've ever flown. Very nice comfortable planes. Excellent air crew. Everything they do is at a high standard. What really sets them apart is the really great service. I had a problem with WOW air not honoring my ticket due to snow. I had to book at the airport on Iceland air last minute. They didn't have a gate agent who could sell me a ticket - so they sent a manager out from the back office to book us so we would not be stranded due to WOW's incompetence. Booked us just minutes before take off, escorted us through security and onto the plane. Start to finish less than 30 minutes. Amazing service. Their class of service is far above that of major carriers. Iceland Air works harder and makes sure everything is right.

Late flight. Both flights smelled of latrines. Charge for one checked back one way was 99.00. Flight attendant rude and said no vegetarian meals were available to purchase and I ordered within 10 mins of taking off. First she ignored me, even though she was talking to passenger next to me. I waited and she skipped right over me to next row. I had to press overhead light to get her attention. No veggie wrap available and I was told the vegetarian soup actually had chicken. No food is available otherwise on Iceland air flights. We almost missed our connection and flight crew didn’t even let us off plane before others who didn’t have tight connection. Husband was assigned a seat that didn’t exist on plane. Landing was the worst ever, came in on two wheels—all passengers were groaning. I travel a lot and will never choose Iceland air again.

the crew , the flight was smooth, on time , easy to board

that after a flight to frankfurt and no problem wthj my luggage on board when we left frankfurt to go back to boston it was all of a sudden a problem with my onboard case , which was not handled very well , they were nice but i felt singled out and worried about my luggage being left behind , but it all went smooth after all

Food choices for long flight no salad boarding chaotic on kind flight should give free snacks such as pretzels baggage good

Flight is safe

I couldn’t check in online because of bad internet in Georgian apartment and it never mentioned that you have to pay for seats you chose previously and suppose to be “free” because you don’t check in online

They change the plane without telling us. The plane couldn't flight fast enough to be on time. So instead of 8h flight we did it in 11h.

Nothing actually

That so far i did not get my bag !! And my bag is lost till now and i have no clothes or anything else

Price

Pretty much everything esle