The crew was attentive. The food was delicious. The flight was smooth.
The layover period at Frankfurt of one hour and forty minutes was not enough time to clear the two-hour line at passport control: we missed the flight to San Francisco. Condor did a good job rebooking us that same day, but our bags ended up in Los Angeles.
This is truly the worst travel experience of my life. The UK ETA program had a technical failure, and I was stuck in limbo for 24 hours, unable to board my flight and unable to navigate anything in my itinerary. I had to rebook an entirely new flight and I’m now out doubled the money. Unconscionable.
Boarding by bus - this is 2026! Luggage did not board the plane though we had over two hours between flights. After it was located it didn’t fly immediately but waited one or two flights until boarding to fly yo Belgrade.
Last few years I didn't not have great experience with United Airlines.
The airport gate in Lyon was an insult to human dignity…. Shame kn the French authorities
Booked economy. Seat felt like it was a bit more roomy than my last trans Atlantic flights. I had a nice person sitting next to me. Everything was as good as it could be considering you are 35,000 feet up in the air and in a metal container. Beers, wine, food were all readily available. Plenty of movies and shows to watch. Friendly flight staff
We were delayed three hours from Montenegro to Vienna on our outbound flight and then rebooked an extra leg on our trip to the US. Our bags, which Austrian made us check in in Montenegro even though the flight was barely half full, didn't find us for ten days. Then, when we asked for compensation for the delay we were given the runaround that the flight originated outside of the EU. Next time we fly Turkish Air.
Loved the courtesy and punctuality. Very professional and most importantly on time.
Great! They got my vegetarian meal right, flight was comfortable, they helped store my heavy luggage. Pleasant crew and flight staff.
Issue with boarding, group of passengers on a religious trip coming back to NYC kept trying to change seats, even standing when the plane was pushing back. Crew/Pilot kept very good composure, some passengers got aggravated and started venting out loud but this group created a serious security risk. Crew/Pilot should've been more stringent and called in security or remove them from the flight.
Flying business class saves you. Once you get out of the terminal and onto the plane, it’s fine. The traffic at the gate is a horror. No organization at all. The fact that Business class is promised early boarding is a myth.
I have flown over 2million miles. Great flight but bizarre boarding process. They must have paged half the passengers to the desk for documentation check before boarding anyone. Overall great value.
The seat was paid for but given for some different person .
Stuck on a plane for 6 hours due to a technical or mechanical issue.
Boarding was a madhouse. Airport staff was completely disinterested in communicating about the delays. Never again.
The seats are very narrow. Communication regarding bids for better seating could be better
Although I was flying in business class, the feeling, comfort and in general the whole experience was like flying in a low cost airline. Boarding by. Us, no priority to business class passengers. The plane was very old and looked poor and rely old. Seats do not recline. Space between rows very small. No separation between business class and economy. No separate toilet for business class passengers. Of course no entertainment, no WiFi and no charging. Very bad experience
Smooth flight, excellent crew and good food. Not enough space; sitting are too small.
No WiFi and ok comfort in business class. Home safe I guess that’s all that really matters.
Seat assignments for family traveling with 2 children. Loud crowd during sleep time
I missed the flight during my lay over in Istanbul, due to health condition. Customer service was awful. It was a nightmare. I had to purchase a new flight to my destination and was told that my return flight is compromised due to one segment of the trip being missed. NOBODY responded to my numerous calls and emails. I will never use Turkish airline in the future.
It was fantastic. I really enjoyed it. It’s comfortable the flight attendant. Respect you anything you ask for they gave you except the water.
I will say the same as my previous comment. Great job over all! From 1-10, ten be the best… I will give 9!
it was great honestly for the melbourne flight a kit with blindfold and slippers was probided to each passenger on the seat and the food was really great will definitely recommend people take turkish airlines for travel not just on the sin-melbourne route.
Turkish Airlines inflight crew was very good, however the ground crew was not very helpful. I had booked a wheelchair for my mother from Islamabad and she received the service there, but then there was no chair on arrival at Istanbul. The wheelchair crew said that they declined to take any person without a reservation and declined to help with the arrangement of a reservation. I had to use the airport buggy system to transport my mother who has limited mobility and needs a wheelchair. It was very disappointing and I hope they can provide manual wheelchair access to the public by a need basis, as sometimes there is a mix up or technical fault in the completion of the process, as it was in our case. Also, there can be an emergent need for passengers if they have illnesses like hypertension or diabetes. My mother has both hypertension and diabetes and has residual weakness after a stroke, therefore, she needs assistance. I hope that this text will be taken seriously and the administration makes the necessary changes. Thanks.
The seats were extremely small. Boarding was not communicated correctly. It wasn’t a pleasant trip.
I had issue with my boarding pass. When I arrived in London Gatwick Airport. My e-ticket wasn't scanning and had to do a lot of back and forth with Air Transit I order to board my flight, which I almost missed as a result of this.
Loved the food. No wheelchair was provided in Sofia even though wheelchair assistance was confirmed by Turkish Airlines
My seat number was changed unilaterally after confirmed online checkin from widow to aisle. This applies to the Istanbul-Port louis flight. Seat was also changed for the Antalya-Istanbul flight but this was because of aircraft change, I was informed. That flight was delayed because of a technical problem with the original aircraft.
1didnt have wheel chair I ordered wheel chair in my ticket flight
the snack at the end was an improvement of previous flights of a year ago . crew were responsive and gave good service
Flight was delayed for over an hour making our connecting flight impossible to make. No notification that we had been bumped to another flight. Was told my bag would stay at the airport. Got to my hotel and got notified I needed to pick it up. Come all the way back to the airport to find I didn’t need to pick it up and the app glitched. They did at least put me on the next available flight. No offer for money back or compensation for time lost due to being home a day later. No compensation for food as it was only good for anything in the airport. Not outside it. They did at least book the hotel and the gate agent was very helpful. But I did not appreciate them giving my seats away to stand by people while I was sprinting through the airport to try and make it to a flight I was late for through no fault of my own. If they did not let stand by on I would have been on my flight as they did allow two people before me on
Flight was oversold. Seats assigned to multiple passengers. Delay 1 hour to sort out.
Flight was overbooked and seats assigned to multiple passengers. Delay 1 hour to sort out.
Good but I don’t received my bags yet is been 5days still no update
Montreal to TPA was a sardine flight. Barely enough room to get in seat. I had paid for premium economy, but not available on TPA FLIGHT, which was horrible
Comfortable seats with good leg room. But not screens on seat backs.
I was rescheduled when I missed my flight due to border clearance issue
Air Canada has very professional , friendly and co operative crew.
In my first flight with Air Canada we sat in the plane for 4:00pm to 6:30pm. Finally we were asked to get off the plane and we were told the flight was cancelled after 7:00pm There was o clear explanation of what was the problem. I was booked without my permission on a Delta Flight at 7:30pm that was leaving at 8:00pm and I still had to go get my luggage(my final destination was Rome with one stop in Toronto. The luggage claim for Canada was closed so had to return to finally get it on the luggage belt.. Of course I missed the Delta flight and all the next day flights were booked. I also lost what I paid for my stay in Rome because I did nt cancel in time. A complete nightmare.
Original Lufthansa flights were canceled and the alternative route that was offered required cab transfer in New York from JFK to Newark at my own expense. Who can refund these $218?
flight was packed, had to check my carryon bag, tiny snack bag offered, but we arrived on time and thats what counts
The flight was delayed 7 hours and we were given 10 euros vouchers. This is ridiculous. The crew was not nice at all, they just did their job with serving food and drinks. Did not even apologize for the delay!!!!
Paid for exit row at the back of the plane. Window seat with lots of leg space. Food was inedible (as usual). Brought my own.
Missed flight. Requested assistance for my father and he did not receive it in Paris.
Business Class was very comfortable and the food and service was top notch.
Food was much better than my outbound flight. On-time. Good service. I had a problem with my entertainment screen, but the attendant fixed it promptly.
The crew was very nice. The equipment on the 747 felt old.
As expected. Would have appreciated a 3-day headsup reminder as a reassurance that all is well.
