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LOT: Expert advice and recommendations

Expert travel writer Ramsey Qubein shares all you need to know before booking a flight with LOT.
Ramsey Qubein
21 August 2024

LOT Polish Airlines is the national carrier of Poland and one of the oldest airlines in the world. It is a leader in flights to and around Eastern Europe. Its Star Alliance membership gives it global reach while creative management thinking has helped it to expand long-haul flying to secondary regional cities in Eastern Europe. Chances are, if you are heading to the region, LOT Polish will be one of the best options both in both price and routing. Here’s why.

A strong hub airport at Warsaw Chopin airport

Named for composer Frederic Chopin who lived in Warsaw and was born nearby, this modern hub facility is all glass, permitting plenty of natural light. The airport is quite efficient, but bursting at the seams. Luckily, there are plans for a completely new airport in the works for Warsaw. But, for now, flights to almost all of LOT Polish Airlines’ destinations pass through Poland’s capital city.

The airport terminal is divided between Schengen and non-Schengen areas, but I have never found the passport control line that separates the two to be long. According to the airline, the minimum time needed to connect between two of its flights is only 40 minutes. The airline often sells a connection with that short of a timeframe without any worry that you will miss the next flight. That is one of the lowest connecting times in Europe giving this airport an edge.

If connecting between domestic flights, it’s even shorter, but you will need more time if needing to pass through passport control. The linear shape of the terminal makes it quite easy to navigate, and the only diversions you might find are the interesting shops along the way. I find that the streaming sunshine indoors is especially welcoming when stepping off a long flight.

Modern, rejuvenated fleet

After years of operating with an aging fleet, LOT has finally upgraded its entire aircraft roster to the latest-generation models. It consists of an entirely Boeing and Embraer fleet using the B787 Dreamliner and B737-800 and (more modern MAX models) for international and European flights, respectively.

It also relies on its Embraer 175, 190 and 195 models to link domestic cities as well as other points on its network within Europe. These planes are my favourite when flying in economy class because they do not have middle seats with their 2-2 configuration.

This fleet gives the airline tremendous flexibility, and because its planes are not as large as other carriers’ aircraft, it can launch routes that other airlines may not be willing to retry. For example, LOT Polish stepped in to fly long-haul flights from Budapest, Hungary when the Hungarian national carrier went bankrupt. It has flown to North America and South Korea on and off from the Hungarian capital city.

LOT Polish also connects secondary Polish cities with long-haul flights to North America, including from Kraków and Rzeszów to Toronto and Chicago. This gives the airline a route network that few other carriers can match.

Onboard comforts

LOT Polish operates three cabins on its long-haul flights and just two on narrowbody planes. This includes business, premium economy and economy classes.

Business class

The flat-bed, business class seats on its Boeing 787 Dreamliners are wide with plenty of legroom (so much so that at six feet tall, I cannot touch the seat in front when stretching my legs). The one downside is that the layout is 2-2-2, which means when you are in the window seat, you have to step over someone in the aisle.

On regional flights, business class is simply the standard economy class seat with the seat next to you blocked. I like this setup since it gives you more space to work, but it is disappointing that so many European carriers follow this model when business class airfare is so costly.

There is no shortage of food service on LOT Polish flights, and even on shorter flights, there is usually an impressive meal. Longer flights have tray tables dressed with white cloths and plates and silverware placed directly on the table as if in a restaurant. On shorter flights, it is served all on one tray with a selection of drinks, including tasty Polish wine and beer.

If not redeeming miles, the most common way I end up in business class is by using the airline’s bid-for-upgrade system. You can pay a flat price, too, but you will save a lot more by using the auction system. It’s usually a fraction of the overall cost, and when I succeed, I find myself sleeping in a flat bed after tucking into sweets and cordials served from a dessert cart while smiling about the cash I saved. The upgrade system also works for travellers upgrading from economy class to premium economy.

Premium economy class

On Boeing 787 Dreamliner flights between continents, this is an option for travellers. Seats are in a smaller cabin, which is more intimate with only a few rows in a 2-3-2 setup (avoid that middle seat, if you can). These are larger than the seats in economy class and come with greater recline leg and elbow room plus foot rests. For me, this is a happy compromise (especially on day flights) without paying up for business class. Heartier meals and drinks are on offer, too.

Economy class

Hot meals and an open bar with beer and wine are complimentary on long-haul flights, but all other LOT Polish flights have a buy-on-board menu. Entertainment screens on its Dreamliner planes provide extra diversion between meals with a wide variety of international movies, sitcoms and music programs.

Larger-than-expected loyalty program

LOT Polish uses the Miles & More loyalty program for frequent flyers, which also includes carriers like Lufthansa, Austrian, Brussels Airlines and Swiss International. LOT Polish frequent flier members can also earn and redeem miles on all of the airlines within Star Alliance, which cover every corner of the globe.

I really appreciate that when redeeming miles from other Star Alliance airlines, I can very often find award availability when flying on LOT Polish. The airline makes a great deal of award space for redemption available to partners, which adds a lot of value for being a member of any Star Alliance program.

Premium services

LOT Polish offers passengers in premium cabins as well as those with elite status in its loyalty program some extra perks. These include benefits available at the airport and on board.

Fast Track

This fast-track entrance in Warsaw and Gdansk airports gives eligible passengers (or anyone willing to pay for it) access to premium check-in and shorter security lines. While many airlines offer an expedited path through the airport, LOT Polish sells access to anyone that wants to buy it when flying with the airline.

Lounge network

The only LOT Polish-branded lounges are in Poland, but some of them have private lounge-within-a-lounge sections for its top elite status and Star Alliance Gold members. In other airports, eligible LOT Polish passengers can use Star Alliance lounges or contract facilities. That’s one of the major perks of flying with a member of the world’s largest global group, Star Alliance.

TIME2THINK

As someone whose plans are constantly in flux, buying an airline ticket can be stressful because I need to align my work schedule around my trips. The TIME2THINK option allows you to pay a small fee, which is very worth it for me to lock in my price, to hold a ticket for as many as three days while you finalize other travel issues. To me, that is very worth it.

Premium meals

LOT Polish is a full-service carrier and always offers a refreshment in economy in addition to a paid snack and drink menu. On longer flights, there is a hot meal, but pickier eaters can choose an upgraded meal when seated in economy. In addition to free special dietary requirement meals, there are also gourmet meals available in economy class for a fee served on porcelain and in greater quantity than the free meals served to everyone.

Polish flavours

I love how the airline highlights its national heritage in the food and beverage aspect. The wine and liquor menu includes Polish labels, and before landing, local chocolates or candy are a parting gift from the crew in business class. The one thing I wish the airline would do more of is offering at least one Polish option with every meal choice on all flights. Sometimes, the only choices are international, which seems like a missed opportunity to me.

In all cabins, the buy-on-board menu includes some Polish snacks as well as the opportunity to buy unique things like celebratory cakes and bottles of Champagne delivered to any seat with advance notice for special occasions.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

November

High season

October

Cheapest flight

C$ 384
Best time to beat the crowds (16% less expensive on average)
Most popular time to fly (10% more expensive on average)
Flight from Amsterdam to Tel Aviv

FAQs about flying with LOT

  • What is LOT's carry-on size allowance?

    On board LOT flights, cabin baggage should not exceed 55x40x23cm. If your hand luggage is bigger, the LOT assistance team will most likely ask you to pay extra for checked luggage.

  • Where does LOT fly to?

    LOT offers direct flights to 93 cities in 53 different countries. Krakow, Gdansk, and Warsaw are the most popular cities covered by LOT.

  • What is LOT’s primary hub?

    LOT concentrates most of its flight operations in Warsaw.

  • How does KAYAK find such low prices on LOT flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including LOT.

  • When are LOT plane tickets cheapest?

    Flight prices with LOT will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with LOT is November, while the most expensive is October.

  • What’s the cheapest route that LOT flies?

    In the last 72 hours, the cheapest route flown by LOT found on KAYAK was from Szymany to Krakow, with a price of C$ 68 for a round-trip.

  • What are the most popular airports for LOT flights to depart from?

  • Is LOT part of an airline alliance?

    Yes, LOT is part of the Star Alliance airline alliance.

  • How many destinations does LOT fly to?

    In total, LOT flies to 95 destinations.

Top tips for flying with LOT

  • If you’re looking for the cheapest LOT tickets, then try to fly from Amsterdam, where flights have been cheapest lately. The cheapest route from here available recently is to Tel Aviv, and costs C$ 384.
  • The cheapest month for flights with LOT is November, while the most expensive is generally October.

LOT customer reviews

7.6
GoodBased on 1,092 verified guest reviews
7.5Comfort
7.2Food
8.2Crew
7.0Entertainment
7.6Boarding

Pros +
  • "Everything was great - service, food, boarding." (in 77 reviews)
  • The seats were very comfortable. (in 29 reviews)
  • The plane was clean and the crew was very friendly (in 202 reviews)

Show reviews that mention
Traveler rating:
Sort by:
H
4.0 Mediocre
JFK-WAW
The crew and flight were amazing . However , my bag’s locker got broken and no refund provided . Everything else was amazing except this bad incident that ruined my experience
P
6.0 Okay
FCO-WAW
Checking in took very long for whatever reason. Flight comfort these days is always poor so… Crew was great thought!
M
10.0 Wonderful
EWR-KRK
Amazing ! Constant food and drinks
V
10.0 Wonderful
JFK-WAW
Full satisfaction.
S
8.0 Very good
WAW-DEL
Nice flying experience
S
8.0 Very good
YYZ-WAW
Satisfying flying experience
V
10.0 Wonderful
CLJ-WAW
The food can be better
V
8.0 Very good
JFK-WAW
The seats are small and the movie selection was disappointing. However, the food was excellent and the cabin crew was attentive and kind.
H
2.0 Poor
WAW-TGD
Bags lost no more to say, bad communication and no urgency to get it back to the hotel by the airline properly the worst airline I have used.
V
2.0 Poor
WAW-EWR
As said earlier

LOT flight status

Sat 7/5

LOT route map - Which destinations does LOT fly to?

Find out which destinations you can fly to direct with LOT by entering your departure airport. If you want to know if LOT flies a certain route, enter both the departure and destination airport before hitting search.
Sat 7/5

All LOT flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
337Krakow (KRK)Paris (ORY)2h 25m
338Paris (ORY)Krakow (KRK)2h 20m
140Istanbul (IST)Krakow (KRK)2h 15m
139Krakow (KRK)Istanbul (IST)2h 30m
274London (LCY)Vilnius (VNO)2h 40m
273Vilnius (VNO)London (LCY)2h 55m
26Warsaw (WAW)New York (JFK)9h 30m
196Astana (NQZ)Warsaw (WAW)7h 10m
125Warsaw (WAW)Riyadh (RUH)5h 50m
126Riyadh (RUH)Warsaw (WAW)6h 0m
195Warsaw (WAW)Astana (NQZ)6h 25m
499Warsaw (WAW)Reykjavik (KEF)4h 20m
136Istanbul (IST)Warsaw (WAW)2h 30m
135Warsaw (WAW)Istanbul (IST)2h 50m
97Warsaw (WAW)Incheon (ICN)11h 20m
144Beirut (BEY)Warsaw (WAW)3h 50m
76Mumbai (BOM)Warsaw (WAW)8h 55m
282London (LHR)Warsaw (WAW)2h 35m
281Warsaw (WAW)London (LHR)2h 55m
80Tokyo (NRT)Warsaw (WAW)14h 10m
3905Warsaw (WAW)Krakow (KRK)0h 55m
79Warsaw (WAW)Tokyo (NRT)12h 50m
32Chicago (ORD)Warsaw (WAW)9h 10m
12Newark (EWR)Warsaw (WAW)8h 30m
3906Krakow (KRK)Warsaw (WAW)0h 55m
191Warsaw (WAW)Tashkent (TAS)6h 10m
11Warsaw (WAW)Newark (EWR)9h 25m
45Warsaw (WAW)Toronto (YYZ)9h 20m
224Vienna (VIE)Warsaw (WAW)1h 15m
223Warsaw (WAW)Vienna (VIE)1h 20m
392Berlin (BER)Warsaw (WAW)1h 15m
524Prague (PRG)Warsaw (WAW)1h 15m
523Warsaw (WAW)Prague (PRG)1h 15m
410Zurich (ZRH)Warsaw (WAW)2h 0m
391Warsaw (WAW)Berlin (BER)1h 20m
3936Szczecin (SZZ)Warsaw (WAW)1h 5m
22Los Angeles (LAX)Warsaw (WAW)11h 35m
720Baku (GYD)Warsaw (WAW)4h 35m
3809Warsaw (WAW)Rzeszow (RZE)0h 55m
46Toronto (YYZ)Warsaw (WAW)8h 40m
719Warsaw (WAW)Baku (GYD)4h 10m
355Warsaw (WAW)Munich (MUC)1h 40m
3935Warsaw (WAW)Szczecin (SZZ)1h 10m
409Warsaw (WAW)Zurich (ZRH)2h 5m
643Warsaw (WAW)Bucharest (OTP)1h 55m
27New York (JFK)Warsaw (WAW)8h 45m
190Tashkent (TAS)Warsaw (WAW)6h 50m
3965Warsaw (WAW)Lublin (LUZ)0h 50m
3825Warsaw (WAW)Gdansk (GDN)0h 55m
3Warsaw (WAW)Chicago (ORD)10h 0m
406Düsseldorf (DUS)Warsaw (WAW)1h 50m
536Budapest (BUD)Warsaw (WAW)1h 15m
10Chicago (ORD)Krakow (KRK)9h 20m
671Warsaw (WAW)Luqa (MLA)3h 0m
3826Gdansk (GDN)Warsaw (WAW)0h 55m
434Madrid (MAD)Warsaw (WAW)3h 30m
433Warsaw (WAW)Madrid (MAD)3h 55m
631Warsaw (WAW)Sofia (SOF)2h 5m
646Bucharest (OTP)Warsaw (WAW)1h 50m
332Paris (CDG)Warsaw (WAW)2h 20m
331Warsaw (WAW)Paris (CDG)2h 30m
384Frankfurt am Main (FRA)Warsaw (WAW)1h 45m
3982Zielona Góra (IEG)Warsaw (WAW)0h 55m
3942Poznan (POZ)Warsaw (WAW)1h 0m
634Sofia (SOF)Warsaw (WAW)2h 5m
21Warsaw (WAW)Los Angeles (LAX)12h 20m
231Warsaw (WAW)Brussels (BRU)2h 10m
383Warsaw (WAW)Frankfurt am Main (FRA)2h 0m
3994Bydgoszcz (BZG)Warsaw (WAW)0h 50m
302Rome (FCO)Warsaw (WAW)2h 35m
356Munich (MUC)Warsaw (WAW)1h 35m
535Warsaw (WAW)Budapest (BUD)1h 20m
3993Warsaw (WAW)Bydgoszcz (BZG)0h 50m
301Warsaw (WAW)Rome (FCO)2h 30m
723Warsaw (WAW)Tbilisi (TBS)3h 40m
787Warsaw (WAW)Tallinn (TLL)1h 40m
405Warsaw (WAW)Düsseldorf (DUS)1h 55m
172Larnaca (LCA)Warsaw (WAW)3h 35m
782Riga (RIX)Warsaw (WAW)1h 20m
3985Warsaw (WAW)Zielona Góra (IEG)1h 0m
171Warsaw (WAW)Larnaca (LCA)3h 25m
3941Warsaw (WAW)Poznan (POZ)0h 55m
585Warsaw (WAW)Podgorica (TGD)2h 0m
612Zagreb (ZAG)Warsaw (WAW)1h 35m
438Barcelona (BCN)Warsaw (WAW)3h 0m
398Hamburg (HAM)Warsaw (WAW)1h 30m
780Vilnius (VNO)Warsaw (WAW)1h 5m
437Warsaw (WAW)Barcelona (BCN)3h 10m
72New Delhi (DEL)Warsaw (WAW)8h 20m
254Luxembourg (LUX)Warsaw (WAW)1h 55m
573Warsaw (WAW)Belgrade (BEG)1h 40m
395Warsaw (WAW)Hamburg (HAM)1h 40m
3860Wroclaw (WRO)Warsaw (WAW)1h 0m
616Ljubljana (LJU)Warsaw (WAW)1h 35m
232Brussels (BRU)Warsaw (WAW)2h 5m
342Nice (NCE)Warsaw (WAW)2h 20m
3887Warsaw (WAW)Katowice (KTW)0h 50m
341Warsaw (WAW)Nice (NCE)2h 35m
458Stockholm (ARN)Warsaw (WAW)1h 45m
602Athens (ATH)Warsaw (WAW)2h 40m
374Stuttgart (STR)Warsaw (WAW)1h 45m
457Warsaw (WAW)Stockholm (ARN)1h 50m
601Warsaw (WAW)Athens (ATH)2h 40m
373Warsaw (WAW)Stuttgart (STR)1h 55m
3849Warsaw (WAW)Wroclaw (WRO)0h 55m
611Warsaw (WAW)Zagreb (ZAG)1h 40m
788Tallinn (TLL)Warsaw (WAW)1h 40m
71Warsaw (WAW)New Delhi (DEL)7h 35m
572Belgrade (BEG)Warsaw (WAW)1h 35m
496Gothenburg (GOT)Warsaw (WAW)1h 35m
482Oslo (OSL)Warsaw (WAW)2h 0m
495Warsaw (WAW)Gothenburg (GOT)1h 40m
481Warsaw (WAW)Oslo (OSL)2h 5m
728Yerevan (EVN)Warsaw (WAW)3h 55m
3804Rzeszow (RZE)Warsaw (WAW)0h 50m
726Tbilisi (TBS)Warsaw (WAW)3h 55m
310Venice (VCE)Warsaw (WAW)1h 50m
149Warsaw (WAW)Cairo (CAI)3h 55m
729Warsaw (WAW)Yerevan (EVN)3h 35m
579Warsaw (WAW)Sarajevo (SJJ)1h 45m
309Warsaw (WAW)Venice (VCE)2h 5m
779Warsaw (WAW)Vilnius (VNO)1h 5m
594Skopje (SKP)Warsaw (WAW)2h 0m
598Tirana (TIA)Warsaw (WAW)2h 10m
253Warsaw (WAW)Luxembourg (LUX)2h 5m
593Warsaw (WAW)Skopje (SKP)2h 5m
597Warsaw (WAW)Tirana (TIA)2h 10m
3966Lublin (LUZ)Warsaw (WAW)0h 45m
656Oradea (OMR)Warsaw (WAW)1h 20m
586Podgorica (TGD)Warsaw (WAW)1h 55m
655Warsaw (WAW)Oradea (OMR)1h 25m
793Warsaw (WAW)Riga (RIX)1h 20m
346Lyon (LYS)Warsaw (WAW)2h 25m
345Warsaw (WAW)Lyon (LYS)2h 30m
148Cairo (CAI)Warsaw (WAW)4h 0m
462Copenhagen (CPH)Warsaw (WAW)1h 25m
268Amsterdam (AMS)Warsaw (WAW)2h 0m
654Cluj Napoca (CLJ)Warsaw (WAW)1h 25m
416Geneva (GVA)Warsaw (WAW)2h 5m
510Košice (KSC)Warsaw (WAW)0h 55m
3882Katowice (KTW)Warsaw (WAW)0h 50m
672Luqa (MLA)Warsaw (WAW)2h 55m
514Chisinau (RMO)Warsaw (WAW)1h 50m
267Warsaw (WAW)Amsterdam (AMS)2h 5m
653Warsaw (WAW)Cluj Napoca (CLJ)1h 30m
415Warsaw (WAW)Geneva (GVA)2h 25m
509Warsaw (WAW)Košice (KSC)1h 5m
513Warsaw (WAW)Chisinau (RMO)1h 50m
1098Incheon (ICN)Warsaw (WAW)12h 50m
318Milan (MXP)Warsaw (WAW)2h 10m
606Thessaloniki (SKG)Warsaw (WAW)2h 20m
576Split (SPU)Warsaw (WAW)1h 50m
615Warsaw (WAW)Ljubljana (LJU)1h 35m
317Warsaw (WAW)Milan (MXP)2h 15m
605Warsaw (WAW)Thessaloniki (SKG)2h 15m
575Warsaw (WAW)Split (SPU)2h 0m
9Krakow (KRK)Chicago (ORD)10h 5m
145Warsaw (WAW)Beirut (BEY)3h 35m
More flight routes

LOT contact information

  • LOIATA Code
  • + 1 416 236 42 42Call
  • lot.comVisit

Overview of LOT

For travelers that will be flying LOT with their families, don’t forget that the airline offers many kid-friendly amenities, such as a special family check-in desk at certain airports that will help to make your trip as quick and easy as possible. Additionally, most flights offer menus and snacks that are specifically meant for children, as well as items that will help to keep the little ones entertained, such as crayons, games, and activity books.

When booking a trip with this airline, there are three classes to choose from, known as Economy, Business, and Premium Economy. While Economy will provide you with standard amenities such as one free checked bag, business includes three checked bags, free drinks, a warm meal, and comfortable seats that provide extra legroom. For a luxurious experience that provides you with extra amenities, opt for Premium Economy, which includes two checked bags, an adjustable foot rest, and snacks.

LOT has over 8 different types of planes in its fleet, with the two most popular types being either Boeing or Embraer. The Boeing 787 Dreamliner is known for having particularly large windows and adjustable LED lighting to help prevent travelers from becoming jetlagged. The Embraer 195 is a smaller choice used for shorter flights and has a two-seat configuration that provides customers with more room.

The airline flies to over 130 destinations throughout the world, with many of them in Europe. However, you can also book a ticket with LOT to go to India, South Korea, Canada, and Israel.

Everything you need to know about LOT flights

LOT information

IATA CodeLO
Routes214
Top routeWarsaw Frederic Chopin Airport to Krakow
Airports served95
Top airportWarsaw Frederic Chopin
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.