Guest Reviews
Overall Rating
7.5
Good
Based on 2,005 reviews
Overall
7.6
Boarding
7.6
Comfort
7.5
Crew
8.0
Entertainment
7.1
Food
7.0
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Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
-
2.0
Pros: Absolutely nothing
Cons: We where more than 3 hours late. Crew couldn't care less about even saying welcome to you. plane was filthy
review from
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2.0
I missed the flight
Pros: I wasn't late I was running in the airport to couch the flight & they close the bordering they didn't let me in & I have to pay extra ticket & staying in the airport for 20 hours I lost my laggegg they found it after 3 hours. It's really bad. U give us 30 minutes to cotch other flight. I lost money & I lost my vocation because this application it's really bad I felt for the first time I'm Gypsy homeless.
Cons: I didn't like the application which is ( KAYAK ) it should know the person well not cotch the other flight I'm really disappointed
review from
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2.0
All want I want u it's written there
Pros: It's this application which is really make me like a stupid guy sitting in the airport
Cons: U have to refund the money back this is worst experience I had in my life
review from
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10.0
Pros: Service
Cons: Everything was fine
review from
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10.0
Pros: It was very pleasant flight
Cons: Crew atmosphere
review from
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2.0
Horror story
Cons: I'm still on this roller coaster! Initial flight delayed 3 hrs. Missed connection in Warsaw. Got on another flight with its own connection Munich then Sofia and about to miss that connection too because this flight is also delayed for no reason. Lot app doesn't work. Customer service is horrificly slow and their phone number had me on hold for over 40 min after which dropped my call
review from
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9.3
Pros: Friendly service
Cons: Was not aware that choosing a seat in the front row would mean I will be next to all the babies on the plane.
review from
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2.0
Terriable
Pros: Worst coustemer service
Cons: No one can offer help whether online or onboard
review from
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3.6
Pros: Getting iff
Cons: Overcrowded Poorly organized
review from
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9.6
Comfort beyond expectation
Pros: I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!
Cons: The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price.
review from
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6.6
Pros: Friendly Crew
Cons: My outbound flight was cancelled and i had to wait 3h to re book.
review from
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8.0
Pros: Most of the crew was very pleasant and helpful. Food was decent, but much better on the return trip out of Poland. Thank YOU.
Cons: The toilet lids need to be fixed so that they don't keep hitting you in the back. They do not stay up. Other passengers were talking about the same thing.
review from
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10.0
Pros: Service
Cons: Everything was fine
review from
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10.0
Pros: It was very pleasant flight
Cons: Crew atmosphere
review from
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9.3
Pros: Friendly service
Cons: Was not aware that choosing a seat in the front row would mean I will be next to all the babies on the plane.
review from
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9.6
Comfort beyond expectation
Pros: I have been flying with them for the past 16 years(economy seats), and I have to say that their service,and comfort of overnight flights have improved tremendously! Partially due to the fact that they have 787 Dreamliners now, in which the seats are wider and are reclining more than before, the leg room is bigger, the air quality better. The crew members are very professional,not overly sweet,yet caring and understanding,especially when you are flying with small children.As to those complaining about overcharged luggage- read the rules people! If you go over the maximum limit of 50lb for a check in, let's say 2lb,they won't charge you,but don't expect them to close their eyes when your luggage weighs almost double that!
Cons: The food is ok, nicely packed, but even if you don't like it they have extra options to purchase for a small price.
review from
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6.6
Pros: Friendly Crew
Cons: My outbound flight was cancelled and i had to wait 3h to re book.
review from
-
8.0
Pros: Most of the crew was very pleasant and helpful. Food was decent, but much better on the return trip out of Poland. Thank YOU.
Cons: The toilet lids need to be fixed so that they don't keep hitting you in the back. They do not stay up. Other passengers were talking about the same thing.
review from
-
2.0
Pros: Absolutely nothing
Cons: We where more than 3 hours late. Crew couldn't care less about even saying welcome to you. plane was filthy
review from
-
2.0
I missed the flight
Pros: I wasn't late I was running in the airport to couch the flight & they close the bordering they didn't let me in & I have to pay extra ticket & staying in the airport for 20 hours I lost my laggegg they found it after 3 hours. It's really bad. U give us 30 minutes to cotch other flight. I lost money & I lost my vocation because this application it's really bad I felt for the first time I'm Gypsy homeless.
Cons: I didn't like the application which is ( KAYAK ) it should know the person well not cotch the other flight I'm really disappointed
review from
-
2.0
All want I want u it's written there
Pros: It's this application which is really make me like a stupid guy sitting in the airport
Cons: U have to refund the money back this is worst experience I had in my life
review from
-
2.0
Horror story
Cons: I'm still on this roller coaster! Initial flight delayed 3 hrs. Missed connection in Warsaw. Got on another flight with its own connection Munich then Sofia and about to miss that connection too because this flight is also delayed for no reason. Lot app doesn't work. Customer service is horrificly slow and their phone number had me on hold for over 40 min after which dropped my call
review from
-
2.0
Terriable
Pros: Worst coustemer service
Cons: No one can offer help whether online or onboard
review from
-
3.6
Pros: Getting iff
Cons: Overcrowded Poorly organized
review from
Flight status
LOT Polish Airlines Route Map
Popular Flight Routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
3501
Gdańsk
GDN
Krakow
KRK
3826
Gdańsk
GDN
Warsaw
WAW
394
Hamburg
HAM
Warsaw
WAW
3502
Krakow
KRK
Gdańsk
GDN
790
Tallinn
TLL
Warsaw
WAW
393
Warsaw
WAW
Hamburg
HAM
3
Warsaw
WAW
Chicago
ORD
783
Warsaw
WAW
Riga
RIX
789
Warsaw
WAW
Tallinn
TLL
771
Warsaw
WAW
Vilnius
VNO
3860
Wroclaw
WRO
Warsaw
WAW
26
Warsaw
WAW
New York
JFK
534
Budapest
BUD
Warsaw
WAW
533
Warsaw
WAW
Budapest
BUD
8845
Copenhagen
CPH
Groningen
GRQ
8826
Copenhagen
CPH
Örebro
ORB
8846
Groningen
GRQ
Copenhagen
CPH
27
New York
JFK
Warsaw
WAW
8825
Örebro
ORB
Copenhagen
CPH
4
Chicago
ORD
Warsaw
WAW
3950
Poznan
POZ
Warsaw
WAW
3806
Rzeszow
RZE
Warsaw
WAW
3936
Szczecin
SZZ
Warsaw
WAW
3949
Warsaw
WAW
Poznan
POZ
3805
Warsaw
WAW
Rzeszow
RZE
3935
Warsaw
WAW
Szczecin
SZZ
3984
Zielona Gora
IEG
Warsaw
WAW
770
Odessa
ODS
Warsaw
WAW
794
Riga
RIX
Warsaw
WAW
97
Warsaw
WAW
Seoul
ICN
3983
Warsaw
WAW
Zielona Gora
IEG
3831
Warsaw
WAW
Gdańsk
GDN
3920
Krakow
KRK
Warsaw
WAW
80
Tokyo
NRT
Warsaw
WAW
196
Astana
TSE
Warsaw
WAW
79
Warsaw
WAW
Tokyo
NRT
3919
Warsaw
WAW
Krakow
KRK
800
Palanga
PLQ
Warsaw
WAW
769
Warsaw
WAW
Odessa
ODS
799
Warsaw
WAW
Palanga
PLQ
434
Madrid
MAD
Warsaw
WAW
433
Warsaw
WAW
Madrid
MAD
652
Cluj Napoca
CLJ
Warsaw
WAW
616
Ljubljana
LJU
Warsaw
WAW
615
Warsaw
WAW
Ljubljana
LJU
3859
Warsaw
WAW
Wroclaw
WRO
286
London
LHR
Warsaw
WAW
12
Newark
EWR
Warsaw
WAW
92
Beijing
PEK
Warsaw
WAW
653
Warsaw
WAW
Cluj Napoca
CLJ
11
Warsaw
WAW
Newark
EWR
515
Warsaw
WAW
Chisinau
KIV
698
Kaliningrad
KGD
Warsaw
WAW
697
Warsaw
WAW
Kaliningrad
KGD
91
Warsaw
WAW
Beijing
PEK
285
Warsaw
WAW
London
LHR
772
Vilnius
VNO
Warsaw
WAW
706
Minsk
MSQ
Warsaw
WAW
705
Warsaw
WAW
Minsk
MSQ
514
Chisinau
KIV
Warsaw
WAW
21
Warsaw
WAW
Los Angeles
LAX
741
Bydgoszcz
BZG
Lviv
LWO
24
Los Angeles
LAX
Warsaw
WAW
742
Lviv
LWO
Bydgoszcz
BZG
41
Warsaw
WAW
Toronto
YYZ
42
Toronto
YYZ
Warsaw
WAW
162
Tel Aviv
TLV
Wroclaw
WRO
578
Pula
PUY
Warsaw
WAW
577
Warsaw
WAW
Pula
PUY
155
Warsaw
WAW
Tel Aviv
TLV
3883
Warsaw
WAW
Katowice
KTW
8167
Tallinn
TLL
Munich
MUC
172
Larnaca
LCA
Warsaw
WAW
171
Warsaw
WAW
Larnaca
LCA
766
Lviv
LWO
Warsaw
WAW
765
Warsaw
WAW
Lviv
LWO
334
Paris
CDG
Warsaw
WAW
317
Warsaw
WAW
Milan
MXP
409
Warsaw
WAW
Dusseldorf
DUS
333
Warsaw
WAW
Paris
CDG
Top Airports served by LOT Polish Airlines
- Warsaw Frederic Chopin & other airports Airport (WAW)
- Munich Franz Josef Strauss Airport (MUC)
- Frankfurt am Main Airport (FRA)
- Vienna International Airport (VIE)
- Tallinn Ulemiste Airport (TLL)
- Krakow J. Paul II Balice Airport (KRK)
- Wroclaw Strachowice Airport (WRO)
- Gdańsk Rebiechowo Airport (GDN)
- Chicago O'Hare International Airport (ORD)
- Toronto Pearson Intl Airport (YYZ)
- Kastrup Copenhagen Airport (CPH)
- Singapore Changi Airport (SIN)
- Poznan Lawica Airport (POZ)
- Vilnius Airport (VNO)
- Stockholm Arlanda Airport (ARN)
- Zagreb Pleso Airport (ZAG)
- Katowice Pyrzowice Airport (KTW)
- Amsterdam Schiphol Airport (AMS)
- London Heathrow Airport (LHR)
- Moscow Sheremetyevo Airport (SVO)
- Milan Malpensa Airport (MXP)
- Lisbon Humberto Delgado Airport (LIS)
- Brussels Bruxelles-National & other airports Airport (BRU)
- Ljubljana Joze Pucnik Airport (LJU)
- Zurich Intl Airport (ZRH)
- Rzeszow Jasionka Airport (RZE)
- Istanbul Ataturk & other airports Airport (IST)
- Budapest Ferihegy Airport (BUD)
- Riga Airport (RIX)
- Luxembourg Airport (LUX)
- Václav Havel Prague Airport (PRG)
- Geneva Geneve-Cointrin Airport (GVA)
- Düsseldorf Airport (DUS)
- Lviv Snilow Airport (LWO)
- Paris Charles de Gaulle Airport (CDG)
- Bucharest Otopeni Intl Airport (OTP)
- Kiev Borispol Airport (KBP)
- Saint Petersburg Pulkovo Airport (LED)
- Hamburg Airport (HAM)
- Szczecin Goleniow Airport (SZZ)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Sofia Airport (SOF)
- Los Angeles Airport (LAX)
- Tokyo Narita Airport (NRT)
- Split Airport (SPU)
- Calgary Airport (YYC)
- Lyon-Saint Exupéry Airport (LYS)
- Odessa International Airport (ODS)
- Innsbruck Kranebitten Airport (INN)
- Dallas/Ft Worth & other airports Airport (DFW)
- Las Vegas McCarran Airport (LAS)
- Klagenfurt Airport (KLU)
- Portland Airport (PDX)
- Oslo & other airports Airport (OSL)
- Orlando Airport (MCO)
- Denver International Airport (DEN)
- San Diego Airport (SAN)
- Cleveland Hopkins Intl Airport (CLE)
- Minneapolis St Paul Airport (MSP)
- San Francisco Airport (SFO)
- Seattle/Tacoma Intl Airport (SEA)
- Houston George Bush Intcntl Airport (IAH)
- Phoenix Sky Harbor Intl Airport (PHX)
- Gothenburg Landvetter Airport (GOT)
- Stuttgart Echterdingen Airport (STR)
- Pittsburgh Airport (PIT)
- Örebro Orebro-Bofors Airport (ORB)
- Groningen Eelde Airport (GRQ)
- New York John F Kennedy Intl Airport (JFK)
- Turin Citta Di Torino Airport (TRN)
- Tampa Airport (TPA)
- Graz Thalerhof Airport (GRZ)
- Kosice Barca Airport (KSC)
- Chisinau Airport (KIV)
- Dubrovnik Airport (DBV)
- Minsk Intl 2 Airport (MSQ)
- Kharkiv International Airport (HRK)
- Québec City Airport (YQB)
- Montreal Elliott Trudeau Airport (YUL)
- Ottawa Airport (YOW)
LOT Polish Airlines contact information
- LO IATA Code
- 14162364242 Call
- lot.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.