Daily cleaning, installation of cabin HEPA filters on flights from Regina to Europe
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|August||Best time to beat the crowds (6% less expensive on average)|
|March||Most popular time to fly (17% more expensive on average)|
Average price round-trip
|C$ 1,144||(avg. price over the last 2 weeks)|
Good deal round-trip
|C$ 706||or less|
Good deal one-way
|C$ 469||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Europe.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Europe up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Comfortable seats, nice staff, clean facilities"
Pros: "Crew was nice the flight was smooth and comfortable seats."
Pros: "Crew and service were outstanding"
Cons: "Good taste perhaps...?"
Cons: "Everything was great!"
Cons: "Flight was delayed due to crew not being available."
Pros: "Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free."
Cons: "The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows."
Cons: "Notes were in the computer that our flight was delayed in someone at Delta told us we had to re book because we were not 2 hours prior to our flight after arriving in a cab. Delta error. Other lady told us to run to a security and get to the gate which we did and there were notes in the system and t"
Cons: "No food on board and we were hungry"
Cons: "Stop being LATE!!!!"
Pros: "Crew was so friendly!"
Cons: "Food; movie choices"
Pros: "Friendly crew."
Cons: "Tight plane and late!"
Pros: "great flight attendant"
Pros: "Dinner was good, entertainment also"
Cons: "Thought thecComfort Plus seats were not as good as Air Canada. Air Canada also serves Premium Economy the same good and drinks etc as Business Class. Did not feel special in Comfort Plus. Sorry just my comparison and opinion"
Pros: "I really liked it all."
Pros: "Friendly staff. Very comfortable seats"
Cons: "Front gate person was very rude, inpatient and did not help us to print our new boarding passes that they gave in Barcelona. During boarding process, we had to wait aside until new boarding passes printed that could have been done over an hour earlier."
Pros: "The inflight entertainment options were nice, I enjoyed the flight status option, and the USB port was very helpful."
Cons: "Three hour delay due to wiring issues, cramped seating that made it impossible to get even the most basic of maps, and our flight attendant was upset that we didn't notify them that we were vegans in advance. We didn't know that they had vegan options, and weren't upset about not eating the in-flight meals. She was much more upset about it than we were and it made me uncomfortable refusing the food that I knew I couldn't eat. Other passengers even asked us if we had eaten anything. It was almost embarrassing."
Cons: "Not much- pretty great flight"
Cons: "Paid extra for a seat that didn't have any extra leg room. The entertainment system was broken for the whole plane during the first 2 hours."
Cons: "I am very short (5’0”) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight."
Pros: "Great comfortable flight"
Pros: "Nothing in particular stands out."
Cons: "The boarding process seemed backward, took longer than usual to board the plane."
Pros: "Flight attendants seemed nice"
Cons: "Too tight in the seats"
Pros: "It was great"
Pros: "The service and snack selection is better than the other large US carriers. Delta studio is a decent replacement for the lack of PTVs on these planes."
Cons: "Delta offers a decent product on most of their fleet but the 717 or MD-88/90 can be extremely loud at the back of the plane. You better bring ear plugs or noise cancelling headphones and learn to read the flight attendants lips."
Pros: "The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable."
Cons: "Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin."
Pros: "Seats were very comfortable. Was able to recline back and had excellent leg room. Area looked clean and organized."
Cons: "Captain didn't say much before or during the flight like most do. Not a big deal-it was a short flight."
Pros: "Plenty of room, on time"
Pros: "Fast and comfortable"
Cons: "No tv but understanding"
Pros: "Entertainment (your own device) and crew were great"
Cons: "The plane needs to be re-furbished or simply retired. Seats were broken, no screens on seat back for entertainment was disappointing"
Pros: "Everything from the check-in to the landing was great. We were well informed about what was going on with out luggage (we were on a regional flight) and the assortment of free snacks were superb! I guess I'll be a returning customer"
Cons: "I was expecting some form of entertainment (radio, overhead monitor, etc) on the CRJ700. But it really don't take away from the experience since T-Mobile partnered with the Wi-Fi service and I received a free hour of Wi-Fi!"
Pros: "Free lunch and free entertainment, who could ask for anything more."
Cons: "I forgot my wired ear phone so I purchased the earphone. I knew i shouldn't expected anything for $2 but really I couldn't hear anything at all to watch the movie. It's used to be free, now even paid the quality of the stuff is really suck."
Pros: "Boarding was very organized and quick. Slight delay taking off but not bad for JFK. Lovely crew. Bumpy flight but the captain kept us informed. Food better than expected. Flight arrived early but no gate so we had to wait."
Cons: "OMG! The seats are obnoxiously close together. I could only sit perfectly upright and even then my knees were pressed tightly against the seat in front of me. I am only 5'7". Impossible to rest due to lack of space. I tried to put my head down on my tray table but couldn't since it hit the seat in front of me. Mid flight my 13 year old daughter got back spasms. Upon arrival we could barely walk and looked like two old women limping down the jetway. No idea how a tall or larger person could have even sat down."
Pros: "I will know more on my flight back to my destination!"
Cons: "Seating has gotten WAY too tight. Will not do that again ... discomfort, inability to even stretch a little bit caused painful nerve flare?"
Pros: "on time. great flight attendnant"
Pros: "Service was very nice."
Cons: "The flight was insanely delayed. Three hours. With a major product launch the next day, it was not ideal."
Cons: "Delayed four hours"
Pros: "Just over 2hrs only. Crew was very friendly."
Cons: "A bit of turbulence due to weather (no fault of the airlines)."
Pros: "When I finally got on a flight (see what I didn't like), the crew was very helpful and the flight was comfortable."
Cons: "When I checked in online, I received boarding passes for the first two legs of the trip, but was told to see a gate agent in Amsterdam for the boarding pass for that flight. It turns out that there was a problem, attributed by one of the KLM staff that I talked with to "a communication problem between Delta and KLM." As a result, I was finally given a stand-by boarding pass. Since the flight was full, I was denied boarding. After hours of trying to figure this out, the KLM staff put me on a flight for the next day and organized a stay at an airport hotel. The KLM staff were very nice, but it seemed to take a very long time to figure this out. They also failed to note that the denial of boarding in the records, which caused a problem in my return flight. The upshot: I missed a follow-on flight to Budapest and had to pay a huge rebooking fee for that missed flight. I also missed a day of my vacation."
Pros: "The crew were friendly and efficient. The seats were narrow, but as to be expected. Meals were fine. Will fly Delta again and again."
Cons: "Flight Minneapolis to Detroit was delayed which caused us to miss our original flight and go out a day later."
Pros: "We were delayed a bit out of Shanghai but still arrived in Los Angeles on-time (very slightly early) which was nice. well done."
Cons: "The boarding process was confusing, with staff members holding signs creating arbitrary waiting areas for each of the boarding zones. If this is the boarding process, maybe something more structured can be implemented, otherwise people just end up everywhere. The seat back entertainment on this 777-200 suffered from the most capricious touch-screens ever. I would frequently tap a control on the screen only to have a control at the far corner of the screen be "pressed" instead. Annoying."
Pros: "Captain and crew were dealt a 50 minute delay and still got is to Atlanta 10 minutes early. If I could gove them a cash tip I would."
Pros: "I had a middle row seat for this 3 hour 50 minute red eye flight. The plane was quite new. There was plenty of storage space in the bins above the seats. My seat was very comfortable. It reclined a lot. The leg room was more than I needed and I am 6' tall. The individual TV monitor was great. Delta made a long flight quite bearable!"
Cons: "Individual seat space is small, nor do seats recline much."
Pros: "The flight attendants were nice and polite!"
Cons: "My cell phone needed a charge but I did not realize that at my feet was a place to plug in a USB cable! This is great to have, when this is available it would be great to let the passengers know!"
Pros: "Everything went on like clock work, with no issues at all. We got the upgraded seats - delta comfort and they are great, which they weren't so expensive but that is life now when you travel. There is a price for everything. The. Crew was very professional and engaged."
Pros: "Crew brilliant but seat very tight"
Cons: "Boarding procedure slow and hectic"
Pros: "Nothing. I missed my original connection because the flight from Budapest was late and I was put in a cramped middle seat while there were seats open in First Class. I should have been upgraded"
Cons: "Upgrade passengers that you make late."
Cons: "Security in Frankfurt - long lines"
Pros: "The airplane crew were very reassuring"
Cons: "Gate was changed 3 times and flight was delayed 2 times too!"
Pros: "Comfortable seats"
Cons: "Meals and entertainment"
Pros: "The airline and the flight were pretty good"
Cons: "DONT SHOW BAGAGE INCLUDED ON A BOOKING WHEN ITS ONLY INCLUDED FOR 1 WAY! I HAD TO SHELL OUT 40 EURO TO CHECK MY BAG BECAUSE OF THIS!"
Pros: "Very fast and cheap flight."
Cons: "Seats were extremely uncomfortable. Boarding was very chaotic."
Pros: "Friendly crew, great food, comfy seats"
Cons: "Delay and food was bad"
Cons: "Lufthansa lost our bags at Heathrow for over 2 hours. I waited with my toddler for two hours in a terminal with no food options and our transport waiting. While on the flight, there were no food options appropriate for a toddler and no gluten free options for myself."
Pros: "It was run by UA, better seats then Austrian or Lufthansa in Economy. On time. Very efficient."
Cons: "Could not choose seats online,"
Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."
Pros: "The change in seat to middle seat, different row for my wife and I was enough for me to think again about a ticket with you"
Pros: "I especially like the comfortable seats with plenty of legroom. The flight was on time - perfect!"
Pros: "Everything that happened during the flight was fine. The service, the flight itself, and the landing – which was excellent."
Cons: "On the ground, neither the staff nor the signage made it clear exactly where to check in. I was sent to the Lufthansa counter, which didn’t open until 11:30, when I should have gone to the United counter. An hour of my time was wasted, which almost resulted in my missing the one-hour before take-off check-in deadline. The only reason I didn’t miss the deadline was because the flight was late taking off."
Pros: "Great service. Friendly and accommodating."
Cons: "I don’t like the configuration of the biz class seats. They are in a row vs in pods. Not as private as other configurations."
Pros: "The staff were all super helpful and friendly! Pleasure to fly with!"
Cons: "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"
Pros: "the on time scheduled departure"
Cons: "the long complicated walk to terminal"
Cons: "Check-in process. Baggage fees."
Pros: "Friendly crew"
Cons: "Plane loaded late then waited on the tarmac, arrived an hour later than scheduled time. This has happened to me on every one of the ten Lufthansa flights I have been on. Apparently they don't know what it is to be on-time."
Cons: "The crew didn't seem particularly interested in helping anyone and worked hard to avoid eye contact. This was an unpleasant flight at best and given the option I will not likely fly Lufthansa again if given the option. I wish that I had better news to report from this flight. :("
Cons: "None of the flights arrived on schedule. That caused other problems. Overall the trip was terrible. Not sure if I will fly lufthansa again nor recommen."
Pros: "Flight was an hour delayed for no reason. I missed my connection that I had 2.5 hours to catch"
Pros: "Gave us snacks when flight was delayed"
Cons: "Flight was delayed Entertainment app didn't work"
Pros: "Pretty much everything. A joy after the Condor flight"
Cons: "What's not to likr?"
Pros: "Darned site more comfortable than the first leg of the journey."
Cons: "Tell your passengers they need hiking boots to get from main concourse to B terminal!"
Cons: "Was a short flight , so really I don't have any negative impression"
Pros: "They held the gate for us as we got there about 14 minutes before departure."
Pros: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Cons: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."
Pros: "787 seat spacing (a UA plane, not LH)"
Cons: "Took first available train , arr. Freising at 9:50. Arrived at Terminal 2 by bus ca. 10:25. I am handicapped and a slow walker, so I got to departure floor ca. `10:40. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). Attendant was not helpful and nasty. She told me me to go to the regular check-in line, where I waited another 45 minutes. None of the 3 "help" personnel standing around when approached managed to tell me that there was a special counter for handicapped persons. The one at the express self-check-in refused to give me her lasst name or any form of ID (first name Sophia). After waiting an additional 15 minutes for a wheelchair, I was deposited in a waiting area, where a second wheelchair arrived after another long wait. Told me I might not make the plan (I did). Overall a very unpleasant and nasty experience. With the exception of the very nice lady (Mrs. Ilser?? ) who checked in my luggage, none of the other 3 persons at the express and regular check-in spoke decent German or English, and none was helpful (Go there, wait!!!) Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. Please forward to Lufthansa customer relations. Dr. W. Hartwig"
Pros: "We got there"
Cons: "Had to get a replacement plane when the first one had issues."
Pros: "The staff were great. Food (sandwiches) and drink were included in the service. Music entertainment was included at no extra charge."
Cons: "All good. United and USA domestic carriers need to learn what to do from lufthansa."
Pros: "The crew and in flight experience were excellent."
Cons: "Both Lufthansa and United's boarding announcements fail to account for passengers' impatience and neglect of boarding group procedure. Lufthansa doesn't clearly identify when un-prioritized groups should begin to board. United should make clear that unspecified group members attempting to board prematurely will be held to the back of the queue for their appropriate group."
Pros: "The crew came round with bottled water multiple times during the trip and even after taking off 15 min late, we still landed 30 mins early and the luggage came out quickly."
Cons: "The meal before landing consisted of nothing but the worst ham sandwich I've ever had the mis-fortune to be served: reminiscent of Bulgarian Airlines in the 80's."
Pros: "On time and smooth"
Cons: "Flight was canceled. They packed us on another one 3 hours later. Crying babies, bad food and uncomfortable, squishy seats made the flight unpleasant."
Pros: "We arrived in London ahead of time. We go to Newark ahead of time"
Cons: "The food"
Pros: "New plane with very friendly and helpful attendants. Extensive entertainment system with usb charging ports."
Cons: "Food was mediochre, but what can you expect?"
Cons: "Flight had no movies/in-flight service. Departed an hour late."
Cons: "Entertainment didn't work"
Pros: "Check in was good. Everything was orderly and on time."
Cons: "Fairly cramped for an international flight."
Pros: "Food was actually fairly good. We almost missed the connection coming from Denver, but gate crew worked to get about 8 passengers from the DEN flight on the London flight."
Cons: "Of course, the seats were uncomfortable, and it was very difficult to get much sleep."
Pros: "No real complaints. Pretty decent international coach service. This was a code share on United. Vegetarian meal exceeded my rather low expectations. Entertainment was top notch... plenty of movies to choose from."
Cons: "My only critique is that the crew could have been a lot friendlier. I am always very pleasant to the crew and expect the same in return."
Pros: "The service and quiet ride"
Cons: "The headphones did not work"
Pros: "Arriving early Decent food"
Cons: "Taking off late"
Pros: "The crew was great. I was served by a woman named Lori that was the best flight attendant I have ever encountered. Extremely polite and at tentative to every need. Always asking if everything was alright and how she could make the flight better for me. She took a genuine interest in me and my travels. We engaged in great conversation and she was extremely pleasant. Thank you Lori!"
Cons: "The in flight entertainment on the back seat did not work. Also, I paid over $16 for Internet to work during the flight and it constantly kept dropping signal and connection. The router went in and out all flight. It should have been reimbursed but was never taken care of."
Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."
Pros: "Comfortable seat, great crew."
Cons: "Flight delayed, no USB port and no entertainment"
Pros: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"
Pros: "General flight journey"
Pros: "Seat was good"
Cons: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Pros: "Good for both."
Cons: "Bigger seats."
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Cons: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."
Pros: "The space at my feet with the chair in front was a bit akward."
Cons: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Cons: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Pros: "Crew was nice and friendly"
Cons: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Pros: "I love the food"
Cons: "Larger meals."
Cons: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Pros: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Cons: "Boarding could be better"
Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Pros: "Face recognition was amazing"
Cons: "Too hot on plane"
Pros: "Shirt flight but well catered, boarding was efficient and quick."
Cons: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"
Pros: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Pros: "The attendants took great care of us. Super smooth flight."
Cons: "They have mabaged to lost my luggage"
Pros: "Cabin crew were very professional."
Cons: "Aircraft returned to gate due to fault and was delayed for 45 min."
Pros: "Boarding was quick, Flight on time....just a regular service and plane"
Cons: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"
Pros: "Good information and helpfil boarding."
Cons: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Cons: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Pros: "The food service was good and the flight attendants were friendly."
Cons: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."
Pros: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Cons: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Pros: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."
Cons: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."
Pros: "Very little if any."
Cons: "Aircraft was not very clean,the staff seamed quite harsh at times when speaking to customers. The food was really quite poor but it was a short flight to be honest. Overall not as pleasant as the China Southern flights. I would not like to choose them again unless i had to."
Pros: "Everything. Staff incredible."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"
Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Pros: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."
Pros: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Cons: "As above"
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Pros: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Cons: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."
Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."
Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"
Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."
Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."
Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."
Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Cons: "I slept didn't have snack offered and no entertainment"
Pros: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Cons: "Food was not very good Tasteless and rubbery"
Pros: "aircraft was new, clean, and with many new amenities that are appreciated - device charging, Internet access. The crew was great."
Cons: "The seats are tough after a few hours of siting. Children screamed throughout the flight. To the crews credit, they recognized the issue, and suggested a move to empty seats. However,there was a screaming and coughing child behind these seats also. Perhaps grouping families to a section would help?"
Pros: "The usual efficient, friendly WestJet crew. Nice to fly in one of the new Dreamliner. Super smooth landing."
Cons: "Minor point. They boarded the plane very early. We got to the gate 1/2 hour before departure, and were almost the last ones to board."
Pros: "Flights arrived early, boarding was very smooth"
Cons: "Kids on the flight were extremely disruptive despite flight attendants’ attempts to get them settled down"
Pros: "Service is awsome"
Cons: "Tv in the seat to make the long flight pass more quickly."
Cons: "Timing. The flight was delayed by 1 hour and 15 mins."
Pros: "Comfort, timing. Customer Service!"
Cons: "Technically problems with lightning on board."
Pros: "Crew were great, service was spot on."
Cons: "Plane was old, seat didn't recline, no tv screens in front of seats, temperature was freezing (but in fairness I was at the emergency exit) and worst of all NO MEAL?? ON A NINE HOUR FLIGHT? Arrived very hungry."
Pros: "Boarding went well. Although it was a full flight, they asked for volunteers to check in hand luggage (free of charge) I did, trying to help. But once I picked up my luggage and got to destination point, I noticed that 2 small items (gifts for family) had been pilfered. Not happy and will not volunteer to help again."
Cons: "No food on plane, no entertainment,( unless you download the app) Above pilfered items"
Cons: "did not like having to go further west before heading back east wasted a lot of time. and no entertainment unless you pay for it, seriously?"
Pros: "Left on time, pleasant crew"
Pros: "Friendly and helpful staff. Boarded and got off quickly. Clean airplane."
Cons: "I felt cramped in my emergency exit seat, especially having a larger size person sit next to me. My seat was not comfortable. Being tall provides no advantages on westjet. Had to look down at my phone the whole time for entertainment, neck hurt. Wont fly again"
Pros: "The low cost"
Cons: "That which comes with low cost, you get what you pay for"
Cons: "24 hour delay in Calgary because of maintenance problems with the plane. Meant I lost one precious day while visiting my 91 year old mother."
Pros: "Embarkation staff were helpful"
Cons: "No better than AC Rouge which I deplore"
Pros: "Loved WestJet! They are the best airline, always super friendly"
Pros: "Sweet and short flight."
Pros: "Hi. I actually am glad that the company is following up because I was having a hard time finding an email to contact. I actually came to kayak to book my ticket for Friday to go to London however when I got to the airport it says it was for Monday. Because I had to be at London the next day for a wedding i had to buy another ticket for almost 1000. I also couldn’t contact u so I’m emailing now. I didn’t get on the plane for west jet because I am already in London. I also have a screen shot that shows me that my flight details were for Friday however another email shows me that it’s for Monday. Even the workers at th airport were confused and felt strongly bad for me. I would like a full refund as well. Thank you. Please contact back. 416806-6530 or email me at email@example.com"
Cons: "Our original flight was cancelled due to WestJet reasons (plane was not safe to fly) the following evening the flight was supposed to depart at 7pm we didn’t take off until 10:37 pm causing an arrival of 940AM into London instead of 7:23AM primarily because the crew they chose for this new flight was coming from Montreal so we had to wait for them to arrive."
Pros: "Staff was good"
Pros: "Crew was friendly."
Cons: "Lack of maintenance. Seats did not recline, seat in front of me was broken. No reading lights available. One washroom became inoperable. Just showing a lack of maintenance or cost saving measures until new planes are delivered. Not a great impression for a carrier striving to compete against Air Canada. I would say they are competing with Air Transat."
Pros: "Great price!"
Cons: "All good! No complaints!"
Cons: "We couldn't take the flight as Westjet could not get us there on time and would not hold the flight ...... see above"
Pros: "The flight was not cancelled in spite of poor weather"
Cons: "Flight on tarmac for 2 hours after loading passengers no word regularly from pilots or anyone for a long time. Baggage loading and no accountability for huge delays for lost luggage containers? Who is the logistics team? This is not the first time westjet has provided poor service on their international flights. Training if ground staff onsystems is poor. He guest services at tronto openly claimed they did lot know how to operate certain screens for transactions."
Pros: "We survived"
Cons: "On an 8 hour flight there’s no complimentary meal. I paid for a meal and it was worse than free plane food and starved for the rest of the trip. The chairs were horribly uncomfortable with no lower back support and we were not even given pillows and blankets. There was also no free entertainment. I rented a tablet and had it taken away an hour before landing while I was in the middle of a movie. I might have been ok with that if the flight attendant had politely asked for it back rather than rudely waving and pointing while I stared at her blankly trying to figure out what she wanted. Next time I’ll pay a bit more for an airline that respects its passengers and our comfort."
Pros: "Easy access to website. Flight was great and crew was very accommodating, friendly and hospitable."
Cons: "I had to try several times to pick the flight I wanted since the site seemed to refer me back to a flight I did not want. I ended up having to cancel the wrong flight on the carrier’s website after booking two incorrect flights. Everything went very well after that."
Pros: "WestJet was Great again.... Boarded promptly, and a smooth flight, with friendly staff"
Pros: "Free upgrade and gate check!"
Cons: "No checked bags or meals for economy passengers"
Cons: "My ticket/reservation was not found by WestJet. I had to buy a new ticket. Flight Network or Emirates screwed up. I will need you and them to reemburse me. Please investigate."
Pros: "Super fast boarding and check in! Arrived early"
Cons: "The q400 is a terrible aircraft."
Pros: "All good !"
Cons: "Like to see direct flight to Kelowna"
Pros: "Basics of chips or pretzels as one food offering"
Pros: "Friendly, polite crew. Well organized boarding"
Pros: "Only problem is my flight didnt have screens and you had to pay for a tablet. I get screens on my flights to Edmonton and Sask for work with Westjet all the time but on a long flight to London they're majorly lacking. A basic meal over a 9.5 hour flight should be included as well."
Cons: "1 for usb charging ports though. I still love Westjet but different priorities for International flights should a no brainer."
Pros: "WestJet was fine."
Cons: "If you are going to code share, maybe work out the kinks in the system that should link the itinerary to the partner airline."
Pros: "Pleasant flight food and entertainment no used crew helpful and courteous comfort ... seats too close as always but plenty of bin space due to them asking people to check carry on luggage for free ...great idea"
Pros: "After our horrendous flight to America with Norwegian (never again!!!) it was refreshing to have some space and the staff was friendly"
Cons: "lnternet was very expensive ($4-5 for 30 minutes, so l did not bother) no entertainment whatsoever, but okay for a budget flight during the night"
Pros: "When they fixed the aircraft it was overcrowded but okay"
Cons: "Their dishonesty. We were delayed 25hours. I am out of pocket by several hundreds of pounds. Two months later they have still not compensated me. yet the Canadians that were on the fight have been reimbursed. The message is loud and clear if you are British do not fly West Jet"
Cons: "You have to download an app to watch movies/tv. There is no food served (transatlantic flight!) unless purchased 48 hours beforehand."
Cons: "You had to have a computer / cell phone to see the movies. In their next fleet of aircraft Westjet should go back to big screens or back of seat screens and have the computer option there as well."
Pros: "Brought our own sandwiches.."
Cons: "We were invited to send our carry iron bags to the hold at the gate. We delivered them to the plane door on the jetway. My wife's bag didn't make it from Edmonton to London Gatwick. That's the last time I send anything to the hold ."
Cons: "Plane needs to be upgraded, don't charge for meals or baggage"
Pros: "Very helpful! Very enjoyable flight, I was worried about my bags fitting as I took a 46L backpacking bag with me but it rit great and staff was so nice!"
Pros: "the price"
Cons: "they left late"
Pros: "The service was okay and departed on time."
Cons: "I didnt like not having entretainment (no TV or free wifi). Meals not included on economy class."
Pros: "The crew were very friendly and the meal I pre-ordered was very nice. Snacks and beverages were complimentary."
Cons: ""Engine trouble" so off the plane and back to the gate. Not much information conveyed to us. Just sitting and waiting. Took off about 2 hours late. No entertainment. $6.99 for a tablet."
Pros: "Excellent service"
Cons: "Cranky passenger"
Pros: "Plus seats reasonable price and very comfortable"
Cons: "No lounge access"
Pros: "Cabin crew in first-class very helpful and kind. Cabin manager came and thanked me personally which was nice touch. Great service."
Pros: "Air Canada's fights to and from Regina to Milwaukee are way to long"
Pros: "Just the crews"
Cons: "I feel the options when the flights didn’t work out could be much better and the managers could be more helpful with finding accommodations. For example my flight was canceled the young lady behind the counter was more helpful than the manager when exploring options to get me on my way to Sudbury in which I had to catch the bus which was fine but to get to that conclusion took forever they provided a ride to the station and thats it"
Pros: "Empty plane"
Cons: "Not being 3 hours late"
Pros: "There was one crew member was passive aggresive and doing his best to annoy the whole trip, I had to get other crew involved, he was hitting on my friend as well....."
Cons: "This was a United flight sold as Air Canada to me and Lufthansa to my friend. This made check in twice as long since we went to the wrong counters. The quality was horrendous for an international flight and the entertainment system was broken. I paid atleast 50% more than I should have. Never fly UA"
Pros: "good entertainment system"
Cons: "they boarded zones 3, then 4, then 5.. utter chaos. When I asked a male flight attendant the premise for this he was rude and aggressive. My wife phoned CA to book a gluten free meal the day before. The process was so complex she gave up. 9 hours no food. I was reminded again why I hate this airline"
Cons: "Air Canada not even offering a snack on a 3 hour flight now. Ridiculous."
Cons: "Main meal was the worst I have had in over 10 years on a plane. I got the pasta. There were no vegetables or color other than yellow/orange in the dish. The side was a potato salad, which is also not very nutritious. Then you get a brownie and a roll. The breakfast/snack was also a pumpkin slice of bread. The overall food options were not very diverse in terms of the food groups. I thought plane food had improved in the last decade or so, but not on this flight."
Pros: "That we made it to Vancouver on the scheduled day"
Cons: "Non-existent schedule, 3 hours late on top of poor connection with overseas flight (total 6.5 hr wait in Toronto), old drab equipment, unremarkable barebones joyless service"
Pros: "Excellent processes- on time, landing, taking off, boarding, checking in. Good product."
Cons: "No entertainment provided (iPad tablets you need to pay for 10 dollars), pay as you go Wifi, and limited legroom/ overall comfort. Other US airlines have on demand videos. Overnight flight without pillows/ blankets provided."
Pros: "N A"
Cons: "price online when i booked the ticket was different. Air Canada charged me extra for seating as well which was showing free at the time of booking Some thing is not right. Extta charges of $16 does not sounds good specially when its not disclosed."
Cons: "I may be mistaken here, but apparently since I am not a permanent US resident, I needed a transit visa to fly through Canada, although this was not advertised anywhere. As such, we were not allowed to check in our flight and had to cancel our tickets a few hrs prior to boarding and book tickets on antoher flight. We would up losing good money since we were traveling as a family with kids. The silver lining is we flew Emirates which we should have chosen from the very beginning."
Pros: "I have never flown Air Canada before and it was one of the best airlines I have ever flown! Entertainment was great! The outlets were clutch. I got a sandwich and it was really delicious !"
Cons: "I didn't find anything I didn't like!"
Pros: "Friendly punctual"
Cons: "Seats are way too close! No leg room!"
Cons: "Flight delayed, did not leave Vancouver until after we were supposed to land in Portland. No tv or wifi"
Cons: "One of the crew members seemed a bit out of sorts, didn't smile much and was curt with another passenger when she was asked to take his garbage."
Pros: "A special thanks to flight attendant Var for the superb service on this flight."
Cons: "Wish I could select no stars"
Cons: "Flights got delayed both going away and coming home. They almost lost baggage and I was going on a cruise the following day. Workers didn't seem to care that I was going to miss my connection. Kinda made it the connecting city's problem."
Pros: "Check in was smooth"
Cons: "I find it unacceptable that 1 bag was free on the inbound flight, but I had to pay extra to check the same bag on my return."
Pros: "It boarded and arrived on time."
Cons: "There was no snack unless you paid for one."
Cons: "cost of luggage fees. You collect excessive fees for luggage and when you loose the luggage or it arrives on a later flight you should refund the fee. I was on a hunting trip and my firearm didn't come in on my flight necessitating my rebooking a later flight. You didn't mind collecting an extra $100 to handle the gun case but you didn't deliver on your end. I will never fly to Canada again on Air Canada."
Cons: "I believe that Air Canada had actually over booked the flight. When I checked in for my flight online, I didn't have a seat assigned. This made my entire night before and morning of the flight very uncomfortable as I was worried the entire time that I wouldn't get to work because of this."
Pros: "Super nice crew!"
Cons: "Inaudible boarding"
Pros: "Smooth flight."
Cons: "Non-working lavatories (?). It shouldn't happen."
Pros: "Nice crew"
Cons: "No complaints"
Pros: "The whole experience was excellent."
Cons: "The flight was delayed for a long time, after so many frequent changes. The airline did not even give an excuse or explanation for the changes and the delay."
Cons: "We left late in a plane with little air, got to Nashville and had to sit for an hour on the runway in a hot plane due to hate not ready. Clearly not staffed properly as there were multiple open gates in plain sight."
Pros: "From boarding to disembark net was ok"
Cons: "No refreshment on board"
Cons: "No entertainment unless you rented one of their iPads"
Pros: "Since we arrived at the airport very early we asked about whether we could change to an earlier flight. The agent was extremely accommodating and confirmed us on an earlier flight with no additional charge. Bravo Air Canada!"
Pros: "Entertainment/Media Options"
Cons: "Uncomfortable; snacks are charged; flight was rocky"
Cons: "Too many people with more than two bags. You have to force more people to put there bags in the plane storage not overhead. Two many carry-on bags and people had back packs with another bag, some computer bags. It takes too long to board the plan"
Cons: "Engine noise unbearably loud French safety demonstration Restrictions around wearing headphones"
Pros: "The crew at boarding and in-flight was awesome, pretty good job. Food was ok."
Cons: "Airplane is uncomfortable and the fact that it was a 9 hour flight and they didn't had a tv on each seat is something that I hadn't seen before on a 3+hour flight; I had to rent a tablet for 10 CA dollar's and it didn't even had a lot of selection of movies or games, would not fly again on air Canada rogue."
Pros: "The staff were apologetic and understanding. Everyone felt bad for the staff because they had nothing to do with the nightmare."
Cons: "Not only that I missed my connecting flight, when I was actually able to board 24 hours later the boarding experience was a complete nightmare with long lines and completely disorganized boarding system. I am curious to see whether I will get compensated for the missed hotel accommodations in Amsterdam. Keeping my fingers crossed. All to say, my last trip with Air Canada."
Cons: "The flight was delayed 3 hours."
Pros: "Great crew. But aircraft had mechanical issues."
Cons: "Stuck on plane for 90 minutes before take off."
Pros: "Food was really good and they passed drinks a few times as well as walking through with water. Staff was friendly"
Pros: "The flight was smooth and on time. The cabin was very comfortable to fly in although the headrests were unnecessary since a small pillow was provided. Thank you for the pillow and blanket - that made the night flight much more comfortable. The crew were all professional and friendly. I appreciated how quickly we boarded and exited the plane. The staff made this very quick and efficient."
Cons: "Every time the male attendant walked by he brushed his hand along the overhead luggage compartment. This woke me up from my sleep over a dozen times. It was fine once or twice but became very annoying. The zones at the gate were very crowded and too close together. They were also right beside the food vendors and made it nearly impossible for other people in the terminal to easily walk by. The seating area was overcrowded and had more seating with computer hookups than without. It was also not kept tidy. Compared to other airports this was by far the most disorganized and least clean."
Pros: "Everything was okay to good, industry standard these days flying from Northern America."
Cons: "Banana bread for breakfast?"
Pros: "Seats were comfortable and I like the individual movie screens."
Cons: "Flight left at least an hour and a half late thought they said it would be 39 minutes."
Pros: "The crew was very nice and helpful. The in flight movies are good."
Cons: "Boarding was a little hectic and unorganized. And although my luggage made it to my second flight, my friends luggage was left in Toronto. Now we are in Amsterdam and she has no clothes. My head phone jack was also broken and could barely be used."
Pros: "Good onboard entertainment"
Cons: "Overhead cabin extremely small compare to US planes"
Cons: "After paying for a business One-Way.. the flight was canceled abruptly without any forewarning. There was the a line of 50-75 ppl with one attendant working. It took me nearly 3 hours to get anyone's attention, and finally told i was 'lucky' to get on a flight the next morning, after missing a Wedding dinner. I was also forced to pay 2x cab rides to the airport. Thanks Air Canada"
Pros: "The crew was excellent, and the flight procedures were very efficient."
Cons: "I have no criticisms to offer."
Cons: "Our flight from Halifax to Los Angeles via Toronto should have left at 3:15 on Sunday so that we could arrive back in Los Angeles by 10:14 pm. Instead the flight was delayed and left 200 people stranded and waiting in line for customer service. Because I did not have cell service in Canada, I was forced to wait 2 hours in line only to have the agent at the counter make me talk to an agent on the phone. Prior to that, we were shocked that one of the only two agents at the counter left the counter to talk to people in line behind us instead of servicing the customers first come first serve. When I asked him to please return to the counter to help the next person in line, he mumbled that that was not what he wished to do. Meanwhile, all flights out of Toronto were fully booked that night. The delayed flight finally left at 1:30 am. Had Air Canada notified its customers about the 10 hour delay, we could have spent that time in Halifax. Both my husband and I were very disappointed in how AC handled the whole situation. Both the counter agents and the phone agent were unhelpful in offering us options."
Pros: "Flight attendants were great, very nice, professional, accommodating. I woke up in the middle of the night and they politely gave me a glass of water, good food and drink service. I was so tired, I chose not to eat the dinner, so I can't speak to that, but the breakfast was juice, coffee and a slice of banana bread which was very good. Pilot was great, easy flight, easy landing. No complaints!"
Pros: "I'm happy the flight did continue and I arrived late but not cancelled. I have had numerous bad experiences with AC in last couple years with cancellations, being bumped, flight changes - you name it. A mechanically sound plane is worth the wait"
Cons: "Arriving to the airport thinking flight is 30 delayed only to have been dropped off and then find out I have a 2 hour delay. I live 3 minutes from the airport and then I have to sit in airport for 2 extra hours."
Cons: "I asked a crew member to find me a empty space near me so that i don't need to store my luggage in the way way back, and she said she was too short to open and close those overhead bins. SERIOUSLY, HOW DID YOU GET THE DAMN JOB"
Airlines flying from Regina to Europe have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Regina to Europe
Masks required on board, masks provided on flights from Regina to Europe
Social distancing seating
Middle seats unavailable to book on flights from Regina to Europe
Testing for antibodies, testing for symptoms for flights from Regina to Europe
Waiving of change fees. Search flexible flights from Regina to Europe