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Latest France Flight Deals

Paris
Non-stop from C$ 655.96
Non-stop from C$ 656.62
Lyon
Non-stop from C$ 692.18
Non-stop from C$ 711.77
Nice
Non-stop from C$ 773.86
Non-stop from C$ 830.71
Marseille
Non-stop from C$ 751.60
Non-stop from C$ 733.34
Toulouse
Non-stop from C$ 750.26
Non-stop from C$ 813.77
Bordeaux
Non-stop from C$ 785.52
Non-stop from C$ 699.27

Top Tips for Finding Cheap Flights to France

Looking for cheap airfare to France? 25% of our users found round-trip tickets to France for the following prices or less: From Montreal Pierre Elliott Trudeau International C$ 726, from Toronto C$ 788, from Vancouver Intl C$ 914
Book at least 2 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to France is September.
Enter your preferred departure airport and travel dates into the search form above to unlock the latest France flight deals.

FAQs - Booking France flights

How long is the flight to France?

An average nonstop flight from Canada to France takes 12h 57m, covering a distance of 6449 km. The most popular route is Montreal - Paris with an average flight time of 6h 40m.

What is the cheapest flight to France?

The cheapest ticket to France from Canada found in the last 72 hours was C$ 401. The most popular route is Montreal to Paris and the cheapest airline ticket found on this route in the last 72 hours was C$ 401.

Which airlines fly to France?

Air France, Jet Airways & KLM fly the most frequently from Canada to France. The most popular route is Montreal to Paris, and KLM, Air France and Delta fly this route the most.

What are the most popular destinations in France?

Based on KAYAK flight searches, the most popular destination is Paris (89% of total searches to France). The next most popular destinations are Lyon (3%) and Nice (3%). Searches for flights to Marseille (2%), Toulouse (1%) and Bordeaux (1%) are also popular.

Book cheap flights to France

(Round-trip)
Airports
Origin
Vancouver
C$ 597
only
C$ 597
Montreal
C$ 401
only
C$ 401
Toronto
C$ 401
only
C$ 401
Destination
Lyon
C$ 665
only
C$ 665
Toulouse
C$ 555
only
C$ 555
Paris
C$ 486
only
C$ 486
C$ 556
only
C$ 556
C$ 401
only
C$ 401
Mon, 11 Feb
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
10h 25m
Wed, 27 Feb
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
11h 25m
C$ 401
Trip: 17 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

Cons: Seats are too small

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

Sat, 11 May
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
6h 50m
Tue, 21 May
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45m
C$ 486
Trip: 11 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 1 reviews
Boarding
8.0
Comfort
6.0
Crew
4.0
Entertainment
8.0
BCN
PUJ
Good 6.4

Pros: Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Cons: The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Tue, 7 May
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
15h 35m
Tue, 14 May
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
11h 00m
C$ 543
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 25 Jan
YVR
Vancouver Intl
CDG
Paris Charles de Gaulle
34h 41m
Sun, 27 Jan
CDG
Paris Charles de Gaulle
YVR
Vancouver Intl
16h 25m
C$ 597
Trip: 3 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 20,075 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
YVR
Good 6.3

Pros: Crew, food

Cons: I had to pay for the luggage. I thought it was included.

MAD
LHR
Good 6.5

Pros: Ground crew very responsive to needs

Cons: non existing beverage service on a two and one half hour flight :(

LHR
AMS
Excellent 10.0

Pros: Great flight attendants.

LHR
JFK
Excellent 10.0

Pros: It was wonderful and great!

MXP
LHR
Excellent 10.0

Pros: I enjoyed my flight very much. It was excellent . the crew was especially pleasant and excellent

Mon, 6 May
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
7h 00m
Sat, 11 May
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45m
C$ 608
Trip: 6 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 7 reviews
Boarding
6.8
Comfort
6.4
Crew
7.6
Entertainment
6.4
Food
6.5
ORY
DSS
Good 7.6

Pros: Friendly crew, decent food and beverages

Cons: Very tiny seats - knees touching the seat in front of me the whole time.

YUL
ORY
Okay 4.3

Cons: Boarding process was awful in Montreal and with the busss to plain. Not good entertainment system or selection.

ORY
DKR
Okay 5.6

Pros: Seats were fairly comfy.

Cons: it is a leased Airbus that is really showing its age... They handed out iPads for entertainment rather than use the antiquated "in seat" system. No overhead lights on the aircraft. Also, late departure.

DKR
ORY
Good 7.6

Pros: Nice new plane, good staff, OK food

Cons: It was much too cold overnight. The music that is played live is not to everyone's liking. Better play it softer and have something without singing - it became very annoying.

ORY
YUL
Good 6.0

Pros: The help from the crew was okay.

Cons: The fact that the flight was delayed by an hour.

Tue, 4 Jun
YYZ
Toronto Pearson Intl
ORY
Paris Orly
12h 50m
Thu, 13 Jun
ORY
Paris Orly
YYZ
Toronto Pearson Intl
16h 55m
C$ 620
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,254 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
LIS
JFK
Good 7.6

Pros: On time departure, early by 30 min arrival.

Cons: Low quality of food. Some flight attendant barely spoke English. Low choice in movies.

LIS
MIA
Excellent 10.0

Pros: all staf in airport pleasant and quickly to across other place to connect

Cons: a lot of people they pass by preference, and late for star Alliance

LIS
BSB
Okay 5.3

Pros: Choices of movies and music

Cons: The vegetarian food was horrible and lacked variety. Feel like TAP makes food choices harder than it needs to be. How hard is it to just have a pasta option. Instead we got tofu croquettes.....

AMS
LIS
Excellent 10.0

Pros: Crew service was excellent, food even hetter

BOS
LIS
Excellent 9.3

Pros: Smooth flight, easy boarding.

Cons: My bags cost more than the flight. Long line at Pasport check.

Fri, 10 May
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
12h 45m
Sun, 12 May
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
10h 40m
C$ 649
Trip: 3 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 5,430 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.8
IAD
DUB
Okay 4.6

Cons: Dublin airport - huge lines foe transfers

EWR
DUB
Excellent 10.0

Pros: The welcome, hospitality and service by the crew were all excellent

DUB
MCO
Good 7.3

Pros: The entertainment was great.

Cons: It was hard coming home since we can't bring any food with meat on the international flight coming back to the USA. Or at least the food I brought, a sandwich was not allowed because of customs. I can't eat the food that was offered. I'm glutten intolerant and dairy involerant. Not sure there's a whole lot to do about it besides buy prepackaged food that don't have meat, vegtabjes or fruit. Protien bars may have worked. We brought two bottles of water each from the terminal. I could have used more, even with the drink service. The flight attendants we're having thier own personal conversation while passing out food and ran by when it came to the final trash clean up. When I got up to use the facilities I tried throwing my trash away but was ignored by a crew member while she was resting.

DUB
AMS
Okay 4.3

Cons: Dublin airport No suitcase when we arrived No food. No inflight entertainment

DUB
PHL
Okay 5.0

Cons: See above

Fri, 24 May
YUL
Montreal Pierre Elliott Trudeau International
LYS
Lyon-Saint Exupéry
7h 10m
Sat, 8 Jun
LYS
Lyon-Saint Exupéry
YUL
Montreal Pierre Elliott Trudeau International
8h 10m
C$ 665
Trip: 16 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 2 reviews
Boarding
7.5
Comfort
6.8
Crew
8.0
Entertainment
6.9
Food
6.4
YUL
YYZ
Mediocre 2.6

Cons: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight

YUL
YVR
Okay 5.3

Pros: Crew was kind and attentive. Boarding was efficient.

Cons: Smallest seats I've been in in a while. Very poor on board entertainment (one 10" screen for every 4 rows, damaged audio ports, annoying movie choices). Very limited cabin storage.

YUL
YYZ
Excellent 8.0

Pros: It left fairly promptly. Service was efficient. The seat was comfortable.

YEG
YYZ
Mediocre 2.3

Cons: Seats are too small, not enough leg room, no entertainment

YUL
YYZ
Okay 5.0

Pros: Price

Cons: It took almost an hour from landing for our luggage to make it to the belt. For a domestic flight, this is really poor.

Thu, 21 Mar
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
10h 25m
Tue, 26 Mar
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
11h 25m
C$ 401
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

Thu, 28 Mar
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
10h 30m
Wed, 3 Apr
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
11h 00m
C$ 401
Trip: 7 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

SXF
KEF
Good 6.3

Cons: Seats are too small

Sun, 5 May
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
9h 40m
Tue, 28 May
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
12h 15m
C$ 401
Trip: 24 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
SXF
KEF
Good 6.3

Cons: Seats are too small

SFO
KEF
Mediocre 2.0

Cons: Didn't take the flight. Wasn't allowed to cancel.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

Tue, 7 May
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
6h 50m
Sat, 18 May
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45m
C$ 487
Trip: 12 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 1 reviews
Boarding
8.0
Comfort
6.0
Crew
4.0
Entertainment
8.0
BCN
PUJ
Good 6.4

Pros: Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Cons: The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Sat, 1 Jun
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
6h 50m
Sat, 15 Jun
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45m
C$ 487
Trip: 15 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 1 reviews
Boarding
8.0
Comfort
6.0
Crew
4.0
Entertainment
8.0
BCN
PUJ
Good 6.4

Pros: Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Cons: The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Thu, 31 Jan
YUL
Montreal Pierre Elliott Trudeau International
TLS
Toulouse Blagnac
34h 10m
Wed, 6 Feb
TLS
Toulouse Blagnac
YUL
Montreal Pierre Elliott Trudeau International
33h 55m
C$ 555
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 5 Apr
YYZ
Toronto Pearson Intl
CDG
Paris Charles de Gaulle
10h 30m
Fri, 12 Apr
CDG
Paris Charles de Gaulle
YYZ
Toronto Pearson Intl
11h 00m
C$ 430
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

EDI
KEF
Good 6.6

Pros: No frills budget carrier, mostly exactly as I expected.

Cons: If you overbuy luggage allowance, there is no way to undo it, even within 24 hours. I made a mistake, thinking I needed to purchase more luggage, recognized my mistake right away, and still ended up paying for luggage allowance I didn't need.

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

DUB
KEF
Mediocre 2.0

Pros: Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Cons: Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

Sat, 18 May
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
6h 50m
Sat, 15 Jun
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45m
C$ 501
Trip: 29 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 1 reviews
Boarding
8.0
Comfort
6.0
Crew
4.0
Entertainment
8.0
BCN
PUJ
Good 6.4

Pros: Good entertainment options, a lot of good movies to choose. Flight was on time, we arrived before the scheduled time.

Cons: The crew seems to have some troubles between them and it was reflected in the service they offered to the passengers. Some of them were rude.

Mon, 28 Jan
YYZ
Toronto Pearson Intl
BVA
Paris Beauvais-Tille
41h 40m
Thu, 7 Feb
BVA
Paris Beauvais-Tille
YYZ
Toronto Pearson Intl
38h 00m
C$ 556
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 21 Apr
YUL
Montreal Pierre Elliott Trudeau International
ORY
Paris Orly
7h 00m
Tue, 7 May
ORY
Paris Orly
YUL
Montreal Pierre Elliott Trudeau International
7h 45m
C$ 617
Trip: 17 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 7 reviews
Boarding
6.8
Comfort
6.4
Crew
7.6
Entertainment
6.4
Food
6.5
ORY
YUL
Excellent 8.0

Pros: Food and service were good. Seats were comfortable and they had modern led panels with up to date entertainment.

Cons: Late boarding

YUL
ORY
Okay 4.3

Cons: Boarding process was awful in Montreal and with the busss to plain. Not good entertainment system or selection.

ORY
DSS
Good 7.6

Pros: Friendly crew, decent food and beverages

Cons: Very tiny seats - knees touching the seat in front of me the whole time.

ORY
DKR
Okay 5.6

Pros: Seats were fairly comfy.

Cons: it is a leased Airbus that is really showing its age... They handed out iPads for entertainment rather than use the antiquated "in seat" system. No overhead lights on the aircraft. Also, late departure.

DKR
ORY
Mediocre 3.0

Cons: The flight was over two hours late, very unorganized and crowded and too cramped and uncomfortable. My entertainment unit didn't work.

Tue, 4 Jun
YYZ
Toronto Pearson Intl
ORY
Paris Orly
17h 35m
Wed, 19 Jun
ORY
Paris Orly
YYZ
Toronto Pearson Intl
30h 40m
C$ 627
Trip: 16 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 4,254 reviews
Overall
7.4
Boarding
7.3
Comfort
7.2
Crew
7.9
Entertainment
6.6
Food
7.0
AMS
LIS
Excellent 10.0

Pros: Crew service was excellent, food even hetter

LIS
JFK
Good 7.6

Pros: On time departure, early by 30 min arrival.

Cons: Low quality of food. Some flight attendant barely spoke English. Low choice in movies.

AMS
LIS
Okay 4.0

Cons: Plane was full thus carry on roller bags had to be checked- big security concern re theft

LIS
MIA
Excellent 10.0

Pros: First time flying with TAP PORTUGAL and it was a great experience

LIS
BOS
Good 6.3

Cons: The entertainment is very poor. The programs are not on demand and the screeen is old, small and very poor quality. The A330-200 I flew from Boston to Lisbon was excellent and had the new lie flat seats and on-demand entertainment. Big difference between the two airplanes.

Sun, 19 May
YUL
Montreal Pierre Elliott Trudeau International
CDG
Paris Charles de Gaulle
9h 40m
Sun, 26 May
CDG
Paris Charles de Gaulle
YUL
Montreal Pierre Elliott Trudeau International
12h 15m
C$ 430
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,502 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

SXF
KEF
Good 6.3

Cons: Seats are too small

BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

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