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Cons: Delayed 2 hours

Pros: Getting off the plane.

Cons: First, it was a big ordeal to get seats together, traveling with 3 children. Seats did not recline. No movie screen, entertainment. Weren’t allowed a carryon, only under seat. Will not fly united again.

Cons: Wish we could have gotten seats next to each other

Cons: flight was late close to 4 hrs

Cons: Nothing

Cons: Airline lost my bag. Not happy at all. Lufthansa is a let down. I’m an beside myself and there are meds in my bag that are needed.

Pros: Great service.

Cons: New planes have 9 sits in the rove (economy class) which affects the passengers comfort.

Pros: Plane didn't crash.

Cons: Boarding totally chaotic, someone was in my assigned seat, plane was very late, food was crappy, no legroom , seat and armrests uncomfortable , constant screaming babies, smelly passengers, music only came out of one speaker, music kept jumping from one song to another and then back !

Cons: I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $.

Pros: The crew was good. The plane was clean. The snacks provided were good.

Cons: The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something.

Pros: Crew were amazing. Timely departure. Inflight meal was good.

Cons: Not much.

Pros: Smooth boarding, good vegetarian food options, helpful and friendly staff, and more legroom than my previous flight.

Cons: No entertainment

Cons: Travelled from Toronto,CA to Lyon, FR and wasn't pleased with service, food, no coffee available plus drinks were limited. And on top of that when I arrived in Lyon, my baggage wasn't delivered from Toronto (was told at baggage claim desk). I paid $70 dollars for something that didn't get delivered.

Pros: The crew service was polite and efficient. As I have long legs, the distance between seats means I can't move around much.

Cons: Travelling in economy class means the food is okay but not great. It used to be better a few years ago before the intense competition between airlines for passengers.

Cons: The only thing Air Transat could do better is punctuality. They do everything else very well and then spoil it with late arrivals and departures.

Pros: L’équipage très serviable à l’ecoute et souriant

Cons: Pas d’ecran dans les appuie tête devant pour l’entertainment. Le siege n’a aucun ajustement pour la tête Et aucune prise usb pour charger nos appareils

Cons: Had to pay for check-in baggage fee! I have taken lot of international flights and the standard rule is they allow 2 check-in bags for free. This booking didn’t had that and I ended up paying quiet a hefty amount. With the fare price + the baggage fees, I could have got much better flight deal with another air line, with 2 check-in bags for free.

Pros: The first meal service was good with two appealing choices. The flight was on time.

Cons: What could have been better: 1) Boarding process; although the gate agents announced particular rows, they did not enforce 2) Snack was not very appealing 3) We would have liked wine after the meal, but attendants did not offer and when requested, they refused. 4) after snack served, over head l

Pros: the crew were helpful.

Cons: All the washrooms were not available. would have preferred a bigger breakfast after flying overnight. difficult to prepay for the luggage. Long delay in boarding our return from Milan to Toronto for unexplained reasons by the ground crew.

Pros: The crew and the food

Cons: Seats are very narrow, not enough space

Cons: 1) You lost my luggage. 2) you then stole something special of mine which was for a friend. Very disappointed in your service.

Pros: Great crew

Cons: Better on board entertainment

Cons: Seats are getting smaller on these short haul flights.

Pros: boarding, crew

Cons: seats too small

Pros: Airline staff were very friendly and accommodating.

Cons: Seats were not comfortable for a transatlantic trip- difficult to sleep.

Pros: Price.

Cons: Three hour delay due to wind caused chaos. Very late notification of delay, confusion at gate.

Pros: Nice flying, nice crew, nice jet

Cons: Luggage took an hour to get out... unacceptable

Pros: Quick flight

Cons: More leg room

Pros: Not much was good

Cons: Horrible check in experience. Obviously not a company used to valuing hospitality.

Pros: Staff was very cordial.

Cons: Please note priority booking and paying additional fees to Air Italy is not useful. They dont seem to recognize that priority level while boarding...it diesnt make a difference!

Pros: The crew was nice on bord

Cons: They charged me 100$ per way of luggage fee. I will NEVER fly with this airline again and I am soooo disappointed.

Pros: I couldn't get anyone on the phone or an email in time to be able to change the incorrect date of the ticket

Cons: I don't think its fair to loose the entire purchase amount, I should have been able to change the date for an additional fee considering I tried to give enough notice of my cancelation

Pros: The crew was great.

Cons: The seat space was very narrow for an international flight.

Pros: Price

Cons: Checking site was down Boarding was delayed because of crew forgot to tag Cary-on luggage for passengers, we had to all go off the plane to identify our luggage’s No space on the airplane, didn’t get to sit beside my wife. Would not recommend Pay the extra to go with a reputable airline.

Pros: Good entertainment system

Cons: Laying $9 for a pillow when they blast the AC. Waiting over 2+ hours to serve the meal when our boarding time was almost 10 pm, and how unhelpful and unpleasant the flight attendants were. The plane was uncomfortable and noisey. For over $1400 for my ticket I shouldn't be made to feel bad for asking for more juice. Just awful service.

Pros: Air Transat provide excellent service with affordable prices. I have arrived late to check-in desk due to unexpected traffic but Air Transat team was very supportive, even helped us to cross the customs in no-time until the gate of the plane without interrupting the flight time. Highly Recommended.

Cons: Entertainment screen in my seat didn’t work. Old plane.

Pros: No carry on space, no leg room for a 6’4” individual

Pros: We were boarding with one person in a wheelchair. They were extremely helpful and understanding.

Cons: All was perfect

Cons: I lost my luggage in the final distention (Riyadh city, Saudi Arabia). I reported it, but no replay until now.

Pros: I have to say the food and beverage were very good.

Cons: Boarding could be improved, but there were not problems.

Pros: very competitive price

Cons: More movies and better food

Pros: I scheduled for the wrong date and could not get anyone on the phone emailed but no response in time

Cons: wouldn't book again if the company provides no exchanges or refunds, I understand that in most cases you can change the date by paying a fee, I think its unfair to loose the entire purchase amount if I give enough advance notice of my cancelation, the ticket was most likely sellable again

Cons: Check in 80 minutes

Cons: Overbooked, no room for carry-on luggage

Pros: Paid for Business , got a minor economy service .

Cons: Almost no advantages for business ticket traveller

Pros: The crew was amazing. Brand new airplane and service was excellent. Bathrooms were kept clean.

Pros: The captain was able to make up much of the lost time spent boarding.

Cons: The crew were 20 minutes late getting to the plane. The seats were also uncomfortable. Thankfully, it was only a 50 minute flight.

Pros: Price

Cons: Checking site was down Boarding was delayed because of crew forgot to tag Cary-on luggage for passengers, we had to all go off the plane to identify our luggage’s No space on the airplane, didn’t get to sit beside my wife. Would not recommend Pay the extra to go with a reputable airline.

Pros: The speed and efficiency of the FAs was great. They were friendly and fast. The plane itself was clean and the seats comfortable.

Cons: I was shocked at 1. Being charged for a blanket 2. The price of the blanket I waoipd understand a couple of dollars as a deposit but I found the price excessive.

Pros: Crew was good

Cons: Old plane... not much room for legs and seating are uncomfortable! No personal entertainment système! Poor flight

Pros: Crew very good, food was good, middle seat of 3 could have been a little more comfortable.

Pros: Staff are very nice

Cons: Delay in flight of more than 45 minutes

Pros: nothing

Cons: air canadas service, they should reimburse my accomodation expenses because of their poor time management.

Cons: Entertainment screen in my seat didn’t work. Old plane.

Pros: Consistent experience that gets you from A to B while providing nice perks (free stame-day standby on the old Rapidair routes).

Pros: Pre pay for all luggage. iN advance. Othwise $58 Euros each way. Joke. And if you are not of Italics an decent they treat you lousy.

Cons: The luggage policy is not clear. Appears you pay your bag if overweight. But not. They charge $58 Euros each way

Cons: The boarding

Cons: This is the worst airline I’ve ever flown. Very disorganized and extremely frustrating. It took me 1 1/2 hours to check in at the ticket desk. I will never fly with this airline again.

Pros: The crew was pleasant overall, for the most part and the food was pretty good.

Cons: The leg and elbow room were very tight and uncomfortable, especially during meals.