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Pros: Service god

Cons: Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice

Pros: All operations a-ok

Pros: This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.

Cons: The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.

Pros: Really good flight. Clean,on time, efficient. Early arrival even

Cons: poor customer service.

Pros: flight was awesome

Cons: the only thing i dislike about etihad airlines is they didn’t provide me accommodation for 19 hours long stay over ..! even i met one of the lay incharge of etihad she told me that it’s your problem you have to look out for ...she didn’t help me at all

Pros: Very good service! Friendly and happy staff!

Cons: The food; I didn't like the sandwich and the snacks

Pros: Helpful crew. They reset the screen, came around with blankets, headphones and generally tried to make the space habitable.

Cons: When I am asked to book my seat, I am usually shown a map which has no reflection on the overall reality. The seat I select is normally allocated to me but if the plane is not full (unusual) I am told there are unavailable seats that would provide more choice.

Cons: No LH flight details in the E-ticket from Dus. to Bkk. I have to contact Thai Airways for more details. Too short time for transited from Munich to Dus. and I missed flight, luggages didn't arrive with my new flight. Very very very bad experience with this booing by this website and I absolutely not accommodate with this web again.

Pros: Standard flight and comfort.

Cons: Food was absolutely beyond horrible...and the crew would run instead of walk down aisles to wherever their dedtination was.

Pros: Great staff and food

Pros: Great staff and food

Cons: Comfort was not great and no entertainment options whatsoever

Cons: Plane was full thus carry on roller bags had to be checked- big security concern re theft

Pros: all staf in airport pleasant and quickly to across other place to connect

Cons: a lot of people they pass by preference, and late for star Alliance

Cons: We called the day before to ask about baggage and was told was included in price of ticket. Only to get to airport and be told was not included and cost 95 euro per bag. absolutely unacceptable and will warn all future associates that travel to Portugal

Pros: Crew service was excellent, food even hetter

Cons: Late boarding, no assigned seating, virtually no options for buying food on board (and the small sandwich that was given for free was not good), no entertainment system, and no outlets for charging electronics.

Pros: Lots of leg room.

Cons: Seats are too small, not enough leg room, no entertainment

Cons: No charging outlet for tablets or cell phones

Pros: Very comfortable seats & clean

Cons: Not applicable.

Pros: Nice service

Cons: I enjoyed visit via turkey and not long flight. I felt comfort

Cons: A very good entertainment and comfortable space between the seat

Cons: Every thing was good

Pros: We finally got to our destination

Cons: Weather delayed the flight by around 4 hours. Crew at the airport were clearly stressed and took it out on stressed passengers. You had to ask for everything rather than the crew proactively doing things to make people comfortable (regular updates, food vouchers, going around making sure people are comfortable). Captain on plane was good. Crew on plane was ok, more socializaing with each other rather than being proactively helpful.

Cons: were not served drinks

Cons: The fact I was delayed 2 hours. Missed my connection. Spoke with customer care about getting a flight out of Toronto the next morning because of connection issues instead of late that evening.

Pros: Fair space

Cons: Head steward with an attitude

Pros: Good food and comfortable temperature in cabin

Cons: A bathroom ran out of towels and toilet paper

Pros: The # of movies.

Cons: I sat next to 2 children. It smelled like baby poo off and on for the whole flight. There are no individual AC so the entire plane was on one temp which was stuffy and smelly at times. If some one passed gas, you could for sure smell it. I told the flight attendant and they agreed before I could describe so it wasn’t just me.

Pros: I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight.

Cons: This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath.

Pros: Nice service

Cons: I enjoyed visit via turkey and not long flight. I felt comfort

Pros: Same as above

Cons: Plane was freezing and had to buy a blanket.

Pros: Everything

Cons: No complaints about anything at all

Pros: Good entertainment system

Cons: Laying $9 for a pillow when they blast the AC. Waiting over 2+ hours to serve the meal when our boarding time was almost 10 pm, and how unhelpful and unpleasant the flight attendants were. The plane was uncomfortable and noisey. For over $1400 for my ticket I shouldn't be made to feel bad for asking for more juice. Just awful service.

Pros: The movies.

Cons: It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly.

Pros: Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?

Cons: were not served drinks

Pros: Fair space

Cons: Head steward with an attitude