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Pros: We were upgraded to premium economy for free at check-in. The crew was very kind

Cons: We did not enjoy the entertaining system as the headphones were not complementary. The food was quite okay but quantity was sparce and no cheese provided. Also service was slow. Drinks were served 10 minutes after meal ☹️

Pros: Crew was good

Cons: Old plane... not much room for legs and seating are uncomfortable! No personal entertainment système! Poor flight

Cons: As wheelchair handicapped female why put me in a window seat? near constantly screeming and crying and unruly children? Most unhappy and stressful experience...

Pros: Nice crew. Nice flying.

Cons: No entertainment

Pros: Crew was good. Seats were OK.

Cons: Boarding at Reykjavik was a mess, not helped by the flight being delayed by over an hour. Part of the problem was that the airline just kept moving the boarding time back by 10 minute intervals. No seating near the gate, so everyone was just having to stand there...

Pros: Seats small for average person. One video movie cut out and would not start again.

Pros: Checkin counter was very helpful. Crew during the flight was polite and helpful even under the circumstances of having to deal with another airline's plane due to the MAX difficulties. The in flight entertainment is ok but hopefully they can get more current and a larger selection of movies.

Cons: Boarding at the gate was unorganized even if the crew thinks it is ok. They call by rows but the attendants don't check and therefore the queue becomes a clump of people. The food offered either pre-ordered or bought on board leaves a lot to be desired.

Cons: Didn’t realize I was going to be charged $65.00 per suitcase. Checked three and that added$195.00 to my overall cost. The only thing we got on board was water everything else was a charge.

Pros: Crew was nice but only service twice in 8hr flight

Cons: Entertainment app didnt work. Food was low cost AND low quality. Pasta was bland mush breakfast was slice of banana bread.

Pros: Food OK, seating OK, crew professional.

Cons: Air Canada, whose flight this was, was understaffed and disorganized in Milan. No kiosks for self service, no identification of which line to wait in for what, lines spilling over into common area with >100 people and their luggage waiting. Waited almost an hour just to get a boarding pass.

Pros: The crew was really nice especially since it was a full flight.

Cons: The boarding calls weren’t clear so many people kept boarding during the wrong zone. The entertainment was good, but the interface was really old.

Cons: Crowded and no food

Pros: Crew was great!

Cons: Can't complain.

Cons: The first plane was absolutely filthy. I paid for Wifi and when connection was spotty put my laptop down still with half of the data I purchased unused, but then it wouldn't let me back on later. Food was awful. On the first flight they skipped me for drink service entirely.

Pros: The only thing to like was for the transatlantic flight they have a pretty nice selection of moves and show to watch.

Cons: Not enough space to write all the thing wrong here. I will never fly Aer Lingus again.

Pros: Seats were better than the international leg.

Cons: Everything. Offer at least a drink - all drinks were a charge. Staff was rude. Also they lost our luggage.

Pros: Nothing really

Cons: Politeness during check-in, timeliness in providing gate information, having a person at the BA desk to help, being on time

Pros: Crew nice and friendly. Handled a drunk passenger very professionally. On time arrival and easy boarding.

Cons: Seat was very uncomfortable - TV attachment sticking into my leg all night! Food the worst I’ve had on BA, dry and tasteless.

Pros: Prompt service, clean plane, friendly stewards.

Cons: There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well.

Pros: The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat.

Cons: The seats were a little uncomfortable but to be expected on long flights.

Cons: Always need more room

Cons: Good

Pros: Quick flight

Cons: Organization of entry gates. Sat in the plane for about 30 min after landing.

Pros: Crew was great

Cons: All was great

Cons: The early morning fight was delayed, and I appreciated that TAP notified me ahead of time. However, TAP did not communicate that despite the 2 hour delay, we were required to be at the airport checkin as if the flight was never delayed - and agent dismissed us as late. Only begging got us on flight.

Pros: The flight was smooth, and the crew very friendly.

Cons: The comfort onboard (A320) is not good: not reclining chairs, no entertainment, and horrible snack.

Pros: New plane, clean, entertainment system was state of the art.

Cons: The flight attendants were not very nice. Seemed to not want to be there. Service was nearly not existent.

Cons: Real time information about departure and gate info for delayed flight would have been helpful

Pros: No turbulence.

Cons: Fees for luggage included just as it used to be !!!! 60 euros for a luggage is way toi ecpensive !!!!

Pros: L’équipage très serviable à l’ecoute et souriant

Cons: Pas d’ecran dans les appuie tête devant pour l’entertainment. Le siege n’a aucun ajustement pour la tête Et aucune prise usb pour charger nos appareils

Pros: Crew was great, seats could have been better for the fare we paid...

Cons: The food was not the meal we ordered

Pros: The crew was very good.

Cons: Food was terrible. The seat was hard and uncomfortable.

Cons: Seats are getting smaller on these short haul flights.

Pros: Price

Cons: Checking site was down Boarding was delayed because of crew forgot to tag Cary-on luggage for passengers, we had to all go off the plane to identify our luggage’s No space on the airplane, didn’t get to sit beside my wife. Would not recommend Pay the extra to go with a reputable airline.

Pros: Nice flying, nice crew, nice jet

Cons: Luggage took an hour to get out... unacceptable

Pros: Crew very good, food was good, middle seat of 3 could have been a little more comfortable.

Pros: Very nice crew!

Cons: Was almost three hour late...

Pros: Crew was good. Flight was on time. This was a newer plane

Cons: it was great

Cons: flight delayed by several hours

Pros: The crew on Air Transit did a good job.

Cons: I would fly with Air Canada instead and not Air Transit.

Pros: Crew very good, food was good, middle seat of 3 could have been a little more comfortable.

Cons: Better notification that I was going to be charged £50 for each piece of luggage

Pros: Exit row window seat with empty row beside me. Next to washroom. Got 2hours sleep. All I can ask for.

Cons: Business class upgrade for free.

Pros: Price

Cons: Checking site was down Boarding was delayed because of crew forgot to tag Cary-on luggage for passengers, we had to all go off the plane to identify our luggage’s No space on the airplane, didn’t get to sit beside my wife. Would not recommend Pay the extra to go with a reputable airline.

Pros: Crew and food and communication were great!

Cons: Non dairy food options

Pros: The food was actually tasty but we didn't get enough beverages to stay hydrated during the flight.

Cons: My screen didn't work and the crew was rather rude about it and never fixed it. The seats were way too close together, which is to be expected but when the seat in front of me went back, I couldn't move at all and I'm not a big person. We weren't served water/beverages but once on the flight.

Pros: Everything except the food

Cons: The food.

Cons: Lost my bags

Pros: Easy to buy

Cons: Long delay

Pros: A staff of 2 attendants on a crowded A 321 is minimal, not optimal

Pros: Partial the crew.

Cons: Change the management. Worst customer service ever.

Pros: Space on airplanes are getting smaller and smaller , not more comfortable.

Cons: Entertainment system did not work, frustrating.

Pros: Seats were comfortable, even for economy

Cons: It was cold the whole flight

Pros: Crew amazing. Passengers great

Cons: Seats are way too small. Aisles way too tight. Recent acquisition by air Canada must improve passenger comfort.

Pros: Boarding was almost on time. Crew was good.

Cons: Why did I pay additional $200 dollars to check 1 bag? $70 Canadian there, $50 pounds back (converted to $100 on my bank app.) Ridiculous won't be flying this airline again. Food was terrible - didn't eat. The crew didn't turn off the plane lights to MCR overnight flight, didn't sleep even 1 minute.

Pros: The crew was good.

Cons: Food.

Pros: My flight was canceled

Pros: Food OK, seating OK, crew professional.

Cons: Air Canada, whose flight this was, was understaffed and disorganized in Milan. No kiosks for self service, no identification of which line to wait in for what, lines spilling over into common area with >100 people and their luggage waiting. Waited almost an hour just to get a boarding pass.

Cons: if the Monitor would work and not 1 hr late

Cons: Entertainment system issues throughout the entire aircraft. The audio jacks in my entire row were inoperable.

Pros: The crew was so accommodating! They took great care of us and provided us with a meal, drinks, and coffee in the morning. Such a great experience, will definitely fly with them again!

Cons: The seats could have been a little comfier!

Pros: The crew was nice and I felt very safe and cared for.

Cons: The seat could have been more comfortable to sleep on

Cons: We were fee'd to death. For example, this is the first time flying Air Transat where we had to pay extra for luggage and the cost was incredibly high! I feel ripped off.

Pros: I liked having an empty seat next to me?

Cons: As a big guy, the person in front of my was reclining, and literally dug into my knees. I'm 6'3" so I'm not like abnormally large, but yeah. If there was someone sitting next to me this flight would have been absolutely horrendous. Also, no radio? No TV, what is this? the 80s? Earlier?

Pros: Good Flight

Cons: I was satisfied with all service

Cons: Entertainment screen in my seat didn’t work. Old plane.

Pros: Food OK, seating OK, crew professional.

Cons: Air Canada, whose flight this was, was understaffed and disorganized in Milan. No kiosks for self service, no identification of which line to wait in for what, lines spilling over into common area with >100 people and their luggage waiting. Waited almost an hour just to get a boarding pass.

Pros: Flight was delayed 2.5hr and all they did was give meal vouchers for $10 CAD while we were shut in the airport since it closed around us.

Pros: Crew very good, food was good, middle seat of 3 could have been a little more comfortable.

Pros: Old plane so seat pitch was good

Cons: Maintenance issues meant a 2 hour delay where we stayed on the plane

Pros: Boarding arrangements.

Cons: Foods.

Pros: Good Service

Cons: Seats can be a little more spacious