Selling food instead of offering it as complementary with the excessive price, is pure greed and not comptitive at all.
Gate agent required us to check our perfectly legal carry on bags due to a supposed lack of overhead space. After seating, we saw nothing but empty space in our seating area. This caused luggage to miss connection in Athens, and we had no bags in Mykonos. Totally avoidable and unacceptable. My last U A flight !
The flight was delayed. Don't recall much else, as the flight was short and I slept through most of it.
Our trip was Lisbon-Frankfurt- Bangalore. When we reached Lisbon Check in there was not anybody at the Lufthansa counter. There was one and a half-hour delay before the aircraft left Frankfurt. The less said about the food the better. I had an Eco Saver ticket. Does it mean that beggars cannot be choosers' type of attitude to passengers is the order of the day?
Cons: "They told us there were no earbuds so recommended using our own. Our children had left theirs at home so they ran to get a $20 pair nearby. But the the plane DID have the buds; what we did not have were blankets — the crew said none were to be had."
Pros: "Lufthansa is just the best. The flight crew was so pleasant the entire trip and they work very hard to make sure the passengers are comfortable. The food was even good! Lots of perks included--free wine, beer, etc. along with headsets for the movies."
Pros: "1.5 hour flight, on time and all that one should expect from a good airline."
Pros: "Crew was excellent and accomodating from check in to debording."
Cons: "Plain was very warm. Boarding in Frankfurt was on the tarmac and because I was traveling with someone who required wheelchairs it made boarding a huge pain."
Pros: "Check in was easy, flight was smooth, had good seats with legroom. Liked receiving updates on phone."
Pros: "i didnt take the first leg of the flight as i was visiting relatives in munich the day before"
Cons: "Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent."
Pros: "SAS is excellent in terms of comfort and professionalism and care from the crew."
Cons: "Requested a window seat, got a middle seat. No food, ither than coffee or tea had to pay for everything. Late departure, nearly missed my connecting flight."
Cons: "The plan was old and dirty, old magazines and gum wrappers in my seat, stained carpet.The ride was quite bumpy."
Pros: "Two hour flight and they served a delicious meal that was included? Unheard of! Amazing!"
Pros: "Great crew"
Cons: "Had to walk up and down stairs, outside, too the plane Cold, wet, slushy tarmac"
Pros: "great service flight was on time luggage was on time"
Cons: "Got asked to leave my seat in row 3 for one further back because I couldnt pull up my ticket mid flight to show it was my seat. Their system had me in another row so I missed out on the extra service offered to that row."
Pros: "I liked the food, the pillow and blanket, they give you enough or plenty food."
Cons: "Although there were many movies, I'd like to have more English entertainment ootions. It was a long 8 hour flight, I watched 4 movies, so options are very important."
Pros: "Guess what, we took off and arrived on time!"
Cons: "Attitude of staff, cleanliness of cabin, actual cod fish (not tilapia/suay) etc. For dinner. Good Swedish scotch too"
Cons: "Communication about international COVID requirements before the day of departure."
Pros: "Seat was comfortable, enough entertainment, staff is super nice"
Cons: "I was surprise that we were given food (i.e. sandwich) and blanket on the way to Iceland flight 614, but not on the way from Iceland flight 615. Still don't understand why"
Pros: "Everything, very nice crew . Just gave you the feeling you were in good hands . Would highly recommend Iceland air."
Pros: "Flight was cancelled and had to be rebooked, pushing our travel home back a day. No positives."
Cons: "Work around the flight cancellation better to keep people on schedule."
Pros: "Seats are reasonably roomy, and they lean back quite a lot without making the person behind it feel cramped. Entertainment was a great option - thank you for offering it for free - and yes to USB charger on the dock."
Cons: "Really enjoyed my flight, actually. Will definitely choose IA next time."
Pros: "The seat was very uncomfortable. I think it’s time for them to be reupholstered or something."
Cons: "Some food - peanuts or crackers and cheese - just something for those who didn’t know nothing would be served."
Cons: "The crew only did a trash run once that I saw. There was no trash pick-up during the last hour of the flight."
Pros: "I like the short trip from Chicago to Oslo, it is the shortest trips out of all the airlines. Staff is sweet and helpful, seats comfortable, and prices are reasonable."
Cons: "I usually travel with airlines that serve dinner and a breakfast. Iceland air is the only one I have experienced not doing that. Entertainment is a little more sparse than other airlines, often I get the same movies and tv series episodes on my way back from my trip as I had going there."
Pros: "Great crew, typical seats"
Cons: "Not having to pay for headphones on a long international flight"
Pros: "On time departure Landed earlier than expected"
Cons: "Disappointed alcohol was not complimentary like all my previous international flights."
Delayed flight by 45 minutes. Need a refund to compensate for the subsequent itinerary changes
Because we missed our connection to Philadelphia on the BA flight from Milan to London, the exit row seats that I paid for were not available on the flight we had to take to Chicago instead of Philadelphia. I literally do not fit in a regular seat. I booked early, picked and paid for the seats I needed only to not be able to get the keg room that I needed. My trip home took 24 hours. It was a nightmare. We had to get our bags in Chicago, recheck them after customs, walk mikes through airports after traveling for hours longer than we should. I will attempt to not fly with BA in the future if I can avoid it.
Pros: "Given that this flight, like just about every other BA9 flight for the past week, was a delayed departure, this flight delayed 3 hours, it is difficult to say that this was a good flight. The flight was full, and some business class passengers moved to economy class, with some economy passengers being removed from the flight to free up essential "rest areas" for the crew."
Cons: "Whilst I understand that the planes make no money sitting on the tarmac, maybe the schedule needs tweaking to permit a little more time for maintenance?"
Cons: "Distance between seats on the low side i.e. not much leg room. TV screen again on the small size in comparison with other airlines. Ear phones poor build quality and sound. Plastic cutlery. Small meal trays. No hand wipes with meals. In comparison with other airlines BA is only an average carrier."
Cons: "Error on kayak.com resulted in me losing approx. £600 and having to take the issue to the small claims court."
Cons: "I asked and confirmed twice on two separate phone calls that we would need a wheel chair assistance and they assured that it s notified on her ticket .. and still nothing was there for her .. she went by herself in London to the information desk asking for the wheel chair and in Lax no one even met"
Pros: "crew were perfect"
Cons: "nothing .it was a very full flight .crew were impeccable - calm courteous and attentive."
Cons: "Daylight savings. Wrong time. Missed flight. $450 to rebook new one-way. What a nightmare!"
Pros: "Nothing to say"
Cons: "Everything. Will never book AA/BA again. Ended up with 42 hours journey."
Pros: "boarded and landed on time. staff was nice."
Cons: "i slept this whole ride so i don't have much to stay that was bad! Most of it just didn't apply to me!"
Both departing and returning flight were delayed!? And then a rebooked flight on a different day Delayed.
the temperature was ok no freezing ac and not hot at all.
FORCED to check our carry on luggage at the gate and then had to wait HOURS to claim it at the baggage claim. Sent family member who came to collect us home and then had to pay for a taxi, all this while in a wheelchair pushed by my husband because AC was short on staff. Was told we had to wait for drink service when we ordered a beer to have with our lunch. Then an hour later, drinks were limited and in the smallest glass ever. Inexcusable and unconsciousable. Will never travel with Rouge again.
My flight kept getting canceled. I still haven’t made it to Montréal.
It was a great flight did not eat a meal on the plane
The flight was late. Also there is no more free snacks, just drinks.
Delayed because of some passengers being held up or late coming to security. Not fair to all of us who arrived over 2 hours early
Flight was delayed which put me in tight situation for the connecting flight
The flight was too short for food and the snack was average.
Cons: "Plane was many hours late. Departure time not on terminal screen. Extreeeme delay on shuttle from United terminal. Sidewalk closed for construction. TSA Prechk not on boarding pass printout. No shuttle behind security from Term B to Term A. Plane left earlier than announced on notification apps. DCA website=6:25pm Final call at 5:47pm only word DELAY on term screen with 4:10time."