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Pros: Crew is excellent, polite and personal!

Cons: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.

Cons: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Pros: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Cons: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Pros: The plane ✈️ itself the attendants . The entertainment on board. Really great

Cons: Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best.

Pros: They were very nice! Always a smile, even after 10 hours with us!

Cons: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Pros: Good food, service, and entertainment

Cons: The seats are not very cushioned

Pros: They hand out wine like it's candy

Cons: Also, they hand out wine like it's candy - be careful!

Pros: The crew were friendly enough and willing to serve.

Cons: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.

Pros: The crew was OK, but nothing special.

Cons: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Pros: How great everyone was and smooth sailing.

Cons: Made sure the flight was not over booked.

Cons: Seat recline was broken- wouldn’t hold position.

Pros: n/a

Cons: The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came.

Pros: Comfort and cleanliness of flight.

Cons: Both flights did not have any general vegetarian options in snack or main courses. There was no option online to submit a meal request and as booking last minute travel and in a foreign country, it was not possible to contact Air Portugal via phone. If the flight offers snack and two meal options, at least one should be vegetarian to accommodate this common population of passengers.

Pros: New plane, great seating.

Cons: Food should be tastier and boarding should be more efficient and on time.

Cons: All seats are uncomfortable on all planes

Pros: Average friendliness of crew, paying for extra leg room seat is a must

Cons: Food with a taste, rather than dull

Pros: Average friendliness of crew, paying for extra leg room seat is a must

Cons: Food with a taste, rather than dull

Pros: Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned.

Cons: A different airline

Pros: Food is not really included and the seat DONT recline. But the crew were great and boarding was easy

Cons: More food , comfortable seats

Pros: Service was great and the airplane was very well maintained.

Cons: More water, I was thirsty most of the time.

Pros: We (my wife and I) are able to sear together in a two-seat configuration.

Cons: Seat space and even worse when people in front of us move the seat back...I, as a rule, do not want to bother those behind so, as a rule I do not move my seat from the upright position..

Pros: Clean, comfortable, crew very helpful, punctuality....

Cons: Space to carry-on

Pros: Affordable and on time

Cons: Bizarre cabin crew announcements and chaotic boarding

Pros: Very well organized on check in...

Cons: They ran out of most food selections

Pros: The price is affordable

Pros: New plane, great seating.

Cons: Food should be tastier and boarding should be more efficient and on time.

Pros: It was on time and everything went well

Cons: They could have offered more water

Pros: The entertainment was ok.

Cons: Everything else was terrible. From check-in to boarding to flight.

Cons: To have known that you had to do security twice without leaving the boarding area.

Cons: The staff did not want to accept my ticket purchased through kayak, told me that should have bought a ticket directly through air transat, and they told me to buy a new ticket elsewhere if I wanted to travel on that day. So I had to buy a same day ticket with air canada for an additional $900 CAD, and my ticket bought through kayak was useless, making me waste the entire cost of the ticket purchased through kayak.

Pros: Staff was nice, accommodating and helpful. Always providing us information and quick to respond when called.

Cons: Late departure due to luggage loading, is not the airline fault but changes the flight feeling

Pros: Absolutly, they let me switch seat

Cons: No leg room,

Cons: 3 1/2 hr delay

Pros: Movies on any flight is great.

Cons: The cabin was a little cool for me during at least half of the flight

Pros: Not much - the snacks

Cons: Everything.

Pros: Sleeping and being left alone

Cons: Food, Service by cabin crew because they never smiled

Pros: The crew was outstanding!

Cons: Slightly more comfortable seats would have been helpful.

Pros: TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable.

Cons: TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever.

Pros: I liked the food

Pros: Entertainment TV worked well Free beverages

Cons: Bigger space between seats Food or snacks offered

Cons: If it wasn’t 3 hours late.

Pros: Food and beverage service was great, especially the the wine/beer and hot meals on the long flight.

Cons: Not enough leg room etc. for the long flight. Cushions and blanket were nice.

Pros: Empty middle seat so more room.

Pros: Crew were nice

Cons: No entertainment system!

Pros: I liked having an empty seat next to me?

Cons: As a big guy, the person in front of my was reclining, and literally dug into my knees. I'm 6'3" so I'm not like abnormally large, but yeah. If there was someone sitting next to me this flight would have been absolutely horrendous. Also, no radio? No TV, what is this? the 80s? Earlier?

Cons: Newer aircraft

Pros: We were upgraded to premium economy for free at check-in. The crew was very kind

Cons: We did not enjoy the entertaining system as the headphones were not complementary. The food was quite okay but quantity was sparce and no cheese provided. Also service was slow. Drinks were served 10 minutes after meal ☹️

Pros: Amazing crew

Cons: Food was ok. Seat was crowded. Everything else was excellent.

Pros: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.

Cons: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.

Pros: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Cons: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Pros: Food

Cons: I didn’t have time to make my second flight. This ruined our first day of vacation, completely. Not happy!!

Pros: The crew was great. The pilots too.

Cons: The audio and video at my seat did not work correctly.

Pros: Good! No complaints, no suggestions.

Pros: Flights were on time

Cons: Seats are more narrow than other airlines.

Pros: The crew did a great job and I enjoyed the movies.

Cons: Nothing