Daily cleaning, installation of cabin HEPA filters on flights to the Netherlands
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KLM, Delta and Virgin Atlantic have waived their change and cancellation fees on flights to the Netherlands. Confirm policies on booking site.
An average direct flight from Canada to the Netherlands takes 19h 00m, covering a distance of 6062 km. The most popular route is Vancouver - Amsterdam with an average flight time of 9h 15m.
The cheapest ticket to the Netherlands from Canada found in the last 72 hours was C$ 322 one-way, and C$ 535 round-trip. The most popular route is Vancouver Intl to Amsterdam Schiphol and the cheapest round-trip airline ticket found on this route in the last 72 hours was C$ 733.
KLM, Delta & Virgin Atlantic fly the most frequently from Canada to the Netherlands.
KLM and Air Transat offer direct flights to the Netherlands departing from Calgary International Airport (YYC), Edmonton International Airport (YEG), Montreal-Pierre Trudeau International Airport (YUL), Toronto Pearson International Airport (YYZ) and Vancouver International Airport (YVR). The vast majority of international flights, including all flights from North America, arrive at Amsterdam Airport Schiphol, one of the busiest airports in Europe.
Although Amsterdam Airport Schiphol is the Netherland's major airport, there are two other international airports within the country. Rotterdam The Hague Airport and Eindhoven Airport (EIN) handle international flights to European and African destinations, and are used exclusively by low-cost airlines such as Ryanair and Wizz Air. If you prefer to fly into the Netherlands via a European layover, you might find cheap connections to one of these airports.
The famous tulip fields are in the northern region of the Netherlands and can easily be reached from Amsterdam Airport Schiphol. You can either rent a car at the airport and travel north independently, or catch a bus to Keukenhof, one of the world's largest flower gardens. The drive takes approximately 30min.
If you are planning to travel to the south of the Netherlands, including the city of Maastricht, then consider flying into Dusseldorf International Airport (DUS) in Germany. As both countries are part of the Schengen Area, you can travel freely across the border. Maastricht is approximately a 1h drive from Dusseldorf Airport and is reachable by train in approximately 2h.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!"
Cons: "It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in."
Cons: "Not much legroom and no tv’s on a 10-hour flight"
Pros: "everything from the boarding and check-in process to in flight comfort."
Pros: "Got an amazing pastry as a snack with tea, it was huge and really tasty!"
Cons: "Not much to say."
Pros: "Friendly and cheerful crew. Very generous with the drinks."
Cons: "Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though."
Cons: "Space was limited"
Cons: "Be on time"
Pros: "I liked that we got served a lot of snacks and food :)"
Cons: "Nothing honestly! Smooth flight :)"
Cons: "food screens"
Pros: "Smooth boarding."
Cons: "The cramped seats, not a lot legroom and people complained once you reclined."
Pros: "Online check in, easy to board. Flight was on time."
Cons: "I wish there was a vegan option for the food/snack onboard."
Pros: "Very roomy seats, friendly attendants. Nice sunset. My sister liked the 'tour' of the airport on taxiing to the gate. I found it frustrating. The plane was about 30 minutes late which was nice because it took a while to get off our Munich flight, find our new gate and we ended up nearly running to the gate."
Cons: "I, again, didn't like walking down 3 flights of stairs, getting a crowded bus to take us to the plane. We are used to using a jetway to the plane. I realize that European airports are busier than American airports though."
Pros: "Although the flight to Frankfurt was delayed for more than an hour they made special arrangements to get on time to the next flight."
Cons: "I have no flight to connect to."
Pros: "Service from Milan to Toronto was good"
Cons: "Service from Toronto to RdU not so good"
Pros: "Ended up flying with air canada after they switched us"
Cons: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."
Pros: "Air Canada is a great airline too"
Pros: "Everything except that cookie!"
Cons: "I liked everything except the cookie. It reminded me of the low quality supermarket American cookies, way too sweet and flavorless. They used to give little sandwiches, excellent in quality!!! A cookie is good too, but a better one would do a great difference! It was early morning, who would eat a sugary chocolate chip cookie for breakfast? But otherwise, I would fly with Lufthansa again in a heartbeat!!! Thank you!!!!!!"
Pros: "The flight attendants all were very helpful and seemed to enjoy their jobs"
Pros: "Crew helped us with connections"
Cons: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."
Cons: "New plane. Very little legroom. New seat back pouches hold next to nothing."
Pros: "Crew was pleasant and helpful, even once we had a long delay"
Cons: "The cabin was very tight and the seats were very uncomfortable"
Pros: "Easy flight and on time"
Pros: "You guys did a great job. I've never seen boarding go so smooth, The self-serve boarding gate was better than any human."
Pros: "Our stewardess from Toronto to Germany was the best that I have ever had."
Cons: "Great trip."
Cons: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."
Pros: "Professionali customer service. Food and beverage service very good and generous. Love the European hospitality."
Pros: "Updates form Kayak were much better than any info from Lufthansa"
Cons: "Overbooked. Offering € 250 to stay. Serious delay"
Pros: "The flight attendant was very professional. The flight itself seemed quick and easy, and I believe we landed early despite being delayed for takeoff."
Cons: "I wish the head rests had the "wings" that help keep your head from rolling back and forth. Also I wish we had an option for our snack."
Pros: "My trip was from IAH to FRA by Lufthansa flight"
Pros: "Good entertainment options, large bathroom area on a lower level"
Cons: "Food options and space"
Pros: "Lufthansa always does an excellent job, even with a gate change."
Cons: "2 hours late"
Cons: "I will not fly on Air Canada again...Eventhough this is listed as a Lufthansa flight there was nothing Lufthansa about it. Terrible food. Overall miserable"
Pros: "the magazine selection prior to flight, bottle of water in front of each seat and crew were great, the pilot's landing was amazing! The seat in front of me had weird legs that made the room under the seat smaller than other seats around me. So you couldn't fit in the carryon fully under it as you could under the seat diagonally from me, however, this ended up being a huge plus since I could use the legs of this chair in front of me as stepping places to place my feet during flight. Since airline does not provide foot rest, it was great to have this to elevate the feet for a long flight. More considerations should be give to provide footrest or at least these kind of foot elevations."
Cons: "The dinner and breakfast were a bit disappointing, but not bad and not a deal breaker at all since the rest of the flight was wonderful. I noted comfort as ok, but that's applies to all airlines - the seats in economy and no footrest is very uncomfortable, but that's on all economy flights, so no deduction of points there. I do want to note that I needed a boarding pass at the gate and stood in line for quite a while (I was first in line) before I was even acknowledged by a lady who ended up helping me eventually. But she was so cranky! (there were 2 ladies - one busy helping the crew and putting around barrier - she was fine, the other with a head covering (putting this hear just to distinguish the ladies as one was doing a great job)- not sure what she was doing, but she plainly ignored me standing at the desk in front of her, I didn't say anything, just patiently waited until she acknowledged me, and then she printed the boarding pass for me, but she was way to cranky to be in the job that she is in - no need for that kind of attitude."
Pros: "Food, very well organized crew"
Cons: "No leg room, long flight"
Cons: "Flight was delayed 4 hours and resulted in missing FRA - DEL flight. No help at Air Canada with rebooking missed flight."
Pros: "30 minutes late boarding; food quite simple; entertainmentsystem very faulty"
Pros: "The service and flight was smooth."
Cons: "Breakfast was terrible. We only got a croissant and jam. It would have been nice to have had an actual meal."
Pros: "Timely distribution of meals/drinks, uncommonly quick boarding and ... unboarding. I travel with a musical instrument and some airlines want to check it and some even insist on checking it, even though there is always plenty of room. This was a completely full flight and no one even mentioned the possibility of checking it; they put me in an early boarding line and put it in a closet. The way they handle this for myself and the other passenger with an instrument made our day, as well as making boarding smoother forbus and everyone else. Really excellent job on that!"
Cons: "Old televisions with somewhat limited entertainment options. Im tall and every seat in coach is too small for me, but thats the case on every flight ive been on."
Cons: "There was no entertainment service on the flught"
Cons: "On the way to Amsterdam from Chicago Seat 27C, the entertainment consul was completely broken. NO VIDEO NO MUSIC."
Pros: "Everything else was fine."
Cons: "I had paid for comfort seats ($140) extra. When I checked in at gate I was given another seat assignment (without explanation). It turned out to not be comfort seat, in fact it was the last row in the airplane. Had to get eh gate agent back, which was not fast. She said flight was full and a family had been spread out. I understand, but you can't just bump me from a paid and selected seat to a standard seat, especially on transatlantic flight after paying $140 extra. There was no apology. She went back to gate and little while later came back with a comfort seat. Some people seem not to have shown up as the seat next to me stayed open as well. It was very poorly handled."
Pros: "I was seated in an exit row and there were pillows and blankets made available to every passenger."
Cons: "The scheduling of the in flight events made no sense. The cabin was dimmed for take off (logical, given that it was a red-eye). However, once we were at altitude, the lights were put back on to serve dinner. Several people were woken up by this and it took like 1.5 hrs because its a big plane. Also, it was like 9-10pm local time by this point so dinner made no sense! Then the lights were dimmed and people tried to sleep. The lights were turned on 1.5 hrs prior to landing to serve a light breakfast. So, 6.5 hr red-eye turned into about 3.5 hrs of actual sleeping time. I would've preferred to be left alone and given a bigger breakfast."
Pros: "The breakfast, one piece of poundcake, that was the only highlight, and one decent size bathroom."
Cons: "Boarding was unorganized, nobody knew what was going on, but the biggest disappointment is there were no movies there are no video screens on the entire plane so unless you bring your own device and have pre-downloaded Air Canada app there are no entertainment options at all! Who ever heard of a transatlantic flight that didn't have a movie? Make sure you download the app so you can at least watch the movies on your tiny screen."
Cons: "They didn't have time to give half the people drinks and we weren't even given water."
Pros: "Staff were super nice. It was a code-share with Air Canada so it turns out to actually be Air Canada."
Cons: "Food was dreadful. The code-sharing is not good because I can't check in online 24 hours before, so I can't select my seats until I get to the airport. I also can't select my food with a code share and that matters to me because I'm vegetarian so it won't be something i do ever again."
Cons: "Food looked awful. I have decided not to open transparent package with sandwitch."
Cons: "lufthansa used United for this flight. probably because they run out of airplanes, they used a plane so old, I believe it was from Nixon's time. very very old. I am suprised I made it one piece to Amsterdam. So dissapointed why Lufthansa linked their name with such a poor company like United. I never fly United."
Pros: "Quick and convenient"
Cons: "Comfort and food was lacking"
Cons: "I wasn’t able to choose a seat"
Pros: "Smooth process, nice plane, amicable staff"
Cons: "Did not serve food."
Pros: "Casual attitude."
Cons: "better food option than a few dusty pretzels and a thimble of water."
Pros: "All good."
Pros: "Gavin at check in was so great!! Amazing and professional!! Great clear concise announcements!"
Pros: "Service was very good."
Cons: "I wish there were more food options"
Cons: "Lavatory was too small"
Pros: "Arrived earlier than scheduled."
Cons: "Food options are terrible especially when you pay for them. Better quality needed"
Pros: "price efficiency"
Cons: "gate change last minute"
Cons: "Way too cramped. Only 1 washroom."
Cons: "Because of the discounted fare I was placed in rear seating at the very back of the plane and to change seats was to cost me $14"
Pros: "Smooth trip."
Cons: "No one would get a wheelchair to get to cart that was on different floor. Driver didn't volunteer to carry bags to cart."
Cons: "No information"
Pros: "On time, free coffee, free pretzels"
Cons: "Going home."
Cons: "Booked our seats 24 hours in advance and could not get seats together. Airline expects us to pay extra for reasonable expectations as that"
Pros: "The crew were very amiable and one member in particular was quite funny during the seat belt demonstration. First one I've paid attention to the entire time."
Cons: "Plane was freezing cold and seats were quite uncomfortable."
Pros: "Talia is an excellent stewardess—She takes good care of people"
Pros: "Haven't taken it yet"
Cons: "Well I'm not on the plane yet cause you left.me stuck in Vancouver"
Cons: "Woman in seat beside should have taken 2 seats"
Pros: "New plane was nice."
Cons: "Snacks offered"
Pros: "There was a cute doctor and someone made a joke about the movie Alive. That was funny."
Cons: "There was a sick lady and she wouldn't stop coughing. That was gross"
Pros: "Comfortable seats"
Cons: "Late departure"
Pros: "Some of the people who helped with wheelchair assistance for my dad were kind."
Cons: "1. I previously asked for wheelchair assistance for my father and when we dropped off our bags the agent said she would get someone and told us to sit in the waiting area. After five minutes no one came so I went to the assistance desk and they said they hadn't been informed so they sent someone right away. If I hadn't been there to ask, I don't know how long my mom and dad would have sat there. 2. The man who wheeled my dad to the gate was very nice and he said he arranged for all of us to sit together, which was nice because I wasn't able to sit with my parents since we weren't able to choose the same row when we booked. When we boarded, we found out that the seats hadn't been changed, and the person who previously booked the seat beside my parents refused to move so I sat in the row beside them. These problems were minor but they highlighted a lack of communication between staff and the attendant dealing with us wasn't the most friendly either. I used to fly westjet in the early days when I still lived in Canada and I've noticed that the level of service has gone down. Thank you for allowing me the opportunity and space to comment. Asunción Perez"
Pros: "Staff and aervice was great! No complaint!"
Cons: "We had to put our carry on bags a little far away from our seats"
Pros: "I just love WestJet"
Cons: "Transferring between distant terminals in LAX was a pain. I'm glad that I had a long layover between flights to make the journey that required leaving and re-entering security."
Pros: "Not cold, not noisy aircraft"
Pros: "Landed 10 minutes early. Good landing in tough conditions"
Cons: "To the best of my knowledge I paid for a window seat on my trip to Montreal. It was the only option I elected to pay for, yet, I found myself in the middle seat. A personal life lesson we’ll learned and an experience to be remembered & considered, under advisement, on any future bookings."
Pros: "The people that work for WestJet are exceptional! I find everyone there is knowledge, helpful and happy. The last one is why I fly with WestJet. Its a real treat to be so well taken care of."
Pros: "I upgraded and that was definitely worth it."
Cons: "I don't like 2.5 hour flights in general. Just long enough to be annoying. But that has nothing to do with you and your airline."
Cons: "Not one complaint"
Pros: "The Pilot explained his Procedures thoroughly."
Cons: "Same as above."
Cons: "Being late into LA"
Cons: "Got there 2 minutes after check in closed and wouldn't let us fly"
Cons: "My luggage did not make it."
Pros: "Smooth, friendly and cost effective."
Cons: "No entertain system"
Pros: "Nice Staff. Easy process."
Cons: "cabin was too hot"
Pros: "Drinks and snacks several times! Lots of movies!"
Pros: "Comfy legroom (for someone who is 6'5") and comfortable seat."
Cons: "Late take off, late arrival at gate, late baggage delivery."
Pros: "Staff were very good"
Cons: "No frills flight, their booking and computer systems are not good."
Pros: "The seat was good and the service was spot on"
Pros: "Crew was friendly."
Cons: "I was required to gate check a bag, previously okay to bring on board, and it was lost upon arrival."
Pros: "Free kids meal was nice. Good selection of kids shows."
Cons: "Seating was not as expected due to plane change. Screens did not work on first leg, and screen controlled seat recline & lights."
Pros: "The crew was excellent- courteous and helpful. The outgoing flight was good, but the return flight was quite a disaster. Boarding was disorganized and had to stand for a very long time. Seats were very narrow, and did NOT reline. The seatback entertainment and usb power did NOT work in our section."
Cons: "Better boarding procedure in KEF. Our plane felt like a third-world aircraft with non-working equipment, VERY tight non-reclining seats. A cracker would have been nice on a 6 hour flight."
Pros: "Fly Saga business.... exceptional food and service."
Pros: "Crew was great"
Cons: "My video screen did not work well"
Pros: "Everything Nothing"
Cons: "Very limited food choice."
Pros: "Still the movies. And the wide body jet"
Cons: "Got email night before that flight had cancelled or changed. Ended up on a flight on United. Got to my destination as scheduled."
Cons: "No food goingacross"
Pros: "We made great time and it was a short flight. Entertainment options were wonderful."
Cons: "Still felt the seats are too small. Foot room is not really enough. Can’t fit my carry on under the seat."
Pros: "We didn't crash so that's a bonus."
Cons: "Well first off it was a connector flight from Toronto to Reykjavik to Oslo to Tromso, Norway. The first leg was delayed and then they lost my baggage, which happens, I get it. But then due to the delayed flight and lost baggage I missed my connection to Tromso. Then apparently neither airline can do anything to help me so I lose my entire flight cost because I booked through a third party. So I had to rebook a new flight at a premium cost just to get where I needed to go or risk losing my whole vacation. On top of that the baggage they lost is my backpack...hard to go backpacking across Norway with no backpack. Then they ship the backpack to the wrong airport, incorrectly wrote down my wrong cell number so they couldn't even call me...one cluster f*ck after another."
Pros: "Nothing to add, all as expected."
Pros: "The seats were very comfortable. Crew was great"
Cons: "No games o the entertainment system"
Cons: "Overhead bins too shallow. Seating cramped."
Cons: "Had to call the 1800 number before my flight. I was on hold for over 2 hours, literally. Obvious that this company does not care about customer service."
Pros: "Direct flight"
Cons: "There is only a serve of drink, headset need to pay"
Cons: "The bag check in process was unorganized. The bag belt was not working and out bags were left outside of the counter. They were not scanned in and did not make the flight even though we arrived at the airport 3 hours before boarding. It is very disappointing to get to Iceland and not have clothing to go explore. We are hopeful the bags will arrive before we leave."
Cons: "Same as above"
Pros: "The short lay over"
Cons: "Boarding and then having to wait for 40 minutes on the runway"
Pros: "They did not even provide snacks on the plan. This was okay, but wasn't aware of this. I also LOVED that if no one is sitting next to you, you can move the arm rest to provide more space."
Cons: "My boarding pass had me in row 9, at boarding they pushed me back to row 34, the last row on the plane. And the flight attendant was a little heavy, couldn't walk passed without bumping me. So much for sleeping."
Pros: "I'm a European tour and booked a flight from Reykjavik to Amsterdam, I received an email to make an offer to upgrade and I quickly jumped at the chance. I received an email 2 days prior to departure that my offer was excepted and I would be upgraded to economy comfort. Economy comfort is between First Classe and economy and the cool thing about it is that you get treated as if he had a first class ticket. I had access to the lounge which was amazing, the spread out was wonderful he sat in the choices plentiful. Reykjavik is a small airport therefore it's a busy airport, what do you economy comfort I was able to use the saga class lane and I checked in less than five minutes whereas the regular lane was backed up. I was able to board along with first-class passengers and the lane was short which I love. Overall it was a great experience and Icelandair will make you a trip even better if you fly with them first class or economy comfort. I highly recommend them and I am definitely flying with them again."
Cons: "The breakfast menu was limited but since I had the economy comfort upgrade,it was free so I can't really complain since I had the economy comfort upgrade."
Pros: "Boarding was good and crew were pleasant"
Cons: "All bathrooms were out on the plane for the final 2 hours. You have to pay for any food you would like."
Pros: "The onboard entertainment was excellent. We are both tall and we offered longer legroom seats at checking! Only good for purchase on board so we are before boarding. We purchased a light snack on the second leg of the trip. It hit the spot. Blankets and pillows were provided."
Cons: "It was all good!"
Cons: "Long layover in Iceland, and refusal to work with me on scheduling. They would not give refund for ticket or offer to help me change the flight date. Very rude customer service."
Pros: "No issues."
Cons: "No issues."
Pros: "For the money it was pretty good. Things ran on time, getting on the plane on the tarmac was a new experience for me, as I've never been to an airport as small. That was a bonus tho, being small it was really easy to navigate!"
Cons: "The seats were rather uncomfortable, seemed like an older plane and the cushions didn't have much padding left in them. There was also a ridiculously loud and drunk group of folks that sat right next to us. The staff didn't seem to think their behaviour was disruptful. Most of the stewardesses seemed to be really freindly towards them even though it was fairly obvious that they were really loud and getting really loaded. Don't get me wrong, I appreciate a party, but not on an airplane with next to no space. My partner got a view of a man's behind the almost the whole flight as they he was standing the aisle for most of the trip. Just seemed a bit strange to let the group go through what appeared to be cases of beer that they brought on."
Cons: "No leg room, two bathrooms not working"
Cons: "Lost my luggage."
Pros: "This airline has so much going for it!... Pleasant staff, nice touches for overnight flight (bottled water as we entered the plane, pillow, blanket), plenty of legroom, TVs in the seat backs that work perfectly! What a treat!"
Cons: "Never got to Reykjavic"
Pros: "Everyone was very kind and worked efficiently.."
Pros: "Good service."
Pros: "Seat is comfortable , nice blanket"
Cons: "Super old movie, no food include"
Pros: "Leg room was adequate and crew were generally helpful and friendly."
Cons: "Crew not showing up for flight until a few minutes before it was expected to depart. Lack of communication to travelers about a jet bridge problem. No attempt to make up lost time when the flight left an hour late (happened twice on the same trip)."
Cons: "Would have been nice to have a free meal. Flight arrived late at night with most food options closed"
Cons: "No sign for business/economy at gate."
Pros: "Leg room again was spacious."
Cons: "Everything just about!!! They were delayed by two hours twice, they took off an hour late as well, then baggage took over and hour to come out after arriving at my destination. The seats are supper in comfortable I couldn't fall asleep and my back hurt so bad. I was offered no food or drink my whole flight."
Pros: "Plane wasn't full, had a little room to move!"
Pros: "Flight left and arrived on time. There were no surprises."
Cons: "We had an 8 hour layover due to missing our connection."
Pros: "Mostly on time"
Cons: "No food or drink amenities"
Cons: "Confusion by the airline to board was a nightmare and did not feel secure or safe. A complete disaster for what was an otherwise pleasant flight"
Cons: "Plane time delayed 30 minutes and on top of that once they opened the gate there were still long waits and a shuttle that needed to be taken to plane. Plane was boarded and took off later than expected and landed at final destination later than expected. Overall, both flights included, it was a very painful first experience using iceland air."
Cons: "We had to wait 7 hours to take this flight. So after 7 hours... WE BOARD 1 HOUR LATE. Are you kidding me? This seems to happen with all IcelandAir flights. We were boarding late because we had to wait for the arriving passengers to walk through the gate first. I guess there is not enough room for people to walk in and out at the same time. Then we had to take a bus to the plan."
Cons: "Lines and more lines. Little to no information to travelers. Reykjavik airport very disorganized."
Cons: "Our suitcases got lost and there was an hour and a half delay on this flight"
Pros: "Very comfy seats."
Cons: "I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!"
Cons: "Wow! BA has managed to finally match Ryan Air and Easy Jet for tight seat pitch and charging for soft drinks but at thrice the price!!!"
Cons: "They charge for coffee and soft drinks and have no snacks complimentry"
Cons: "One world flight that charged a platinum customer for luggage. That’s unbelievable!"
Cons: "Having gate #earlier than 1 hour before takeoff"
Cons: "British Airways just get the basics right. One carry on one personal item. Friendly staff. Comfy seats. Honestly I don’t know what more I could ask for outside of USB ports."
Pros: "Great flight attendants."
Pros: "The flight crew"
Cons: "Never board check in luggage at lcy, they don't know what to do with it"
Pros: "Crew very professional and staff well informed."
Cons: "Feels like a bus in the sky. Same device as Ryanair but not on time."
Cons: "No complimentary drinks, even coffee"
Cons: "Tight squeeze. No leg room. No complimentary snacks or drinks. Plane was slow to leave and take off."
Pros: "The staff was friendly and seemed preppared to do their job well."
Cons: "The seats were very tight, even smaller than other flighs that I have been on."
Pros: "We got nothing:-(!"
Pros: "This flight is exactly what you’d expect it to be- no frills, just a cheap way to get around! Coffe is 30 pnc so come pr prepared!"
Cons: "Same as above."
Cons: "As per above"
Cons: "Not even a cup of coffee anymore - low cost carrier behaviour against full price fare. KLM is much better"
Cons: "Poor check in process, no complementary food or drink and 30 late arriving"
Pros: "Great for traveling for the first time with my toddler! The staff were so nice and helpful."
Pros: "The crew are friendly and do help where possible."
Cons: "Choice of food is poor, not having a full service and having to pay for checked baggage from what was once “the world’s favourite”"
Pros: "Fsst board to front of plane."
Cons: "Cancelled for no reason"
Cons: "Not impressed at lack of free food on ba flights"
Pros: "Classic, reliable and trustworthy British Airways. Does what it says on the tin"
Cons: "Very full flight but still comfortable"
Pros: "Air hostesses were good"
Cons: "Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again."
Cons: "The boarding process. It's a bit of a free for all."
Pros: "On time, polite crew."
Cons: "I dentertaintmentid not like the two hour delay. No snacks and no"
Pros: "Easy boarding, quick travel and smooth landing."
Cons: "Basic snacks"
Cons: "Flight was delayed by an hour after we were boarded because of place in the takeoff schedule. We have a scheduled flight time, so that doesn't really make any sense to me."
Pros: "Flight was okay and staff where friendly"
Cons: "Delay on take off even though we was early loaded, rusty wings on the plane made you wonder if it would make it!"
Pros: "Communication regarding weather problems"
Cons: "My luggage arrived 3 days after I did. Communication between baggage delivery service and BA baggage reps terrible. BA baggage reps never told delivery service the hotel room I was at was registered under another name. BA baggage reps gave me miss information each time I spoke with them."
Pros: "Good flight, bit bumpy due to weather."
Cons: "4-hour delay for a 40minute flight"
Pros: "Everything was on time."
Cons: "It is a very good flight i seen. The flight was timely. Landing was very good."
Pros: "Fast flight"
Cons: "It took over an hour after clearing customs for my bag to arrive. Overall, I was in the airport 1.5 hrs before it arrived."
Pros: "Easy as pie!"
Cons: "Our gate was not announced until 20 minutes before boarding. It was a little bit frustrating not knowing where to go, and then rushing to get there only to find out that boarding did not start on time."
Pros: "Very professional"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Staff were professional and polite"
Cons: "Did not allow us on the flight one hour before scheduled time due to inability to check in."
Pros: "It went by quickly"
Pros: "Will never use Kayak again!"
Cons: "Will never use Kayak again!"
Pros: "Fast and efficient"
Cons: "No drinks not even water without cost"
Cons: "They loaded us on the plane only to inform us that we'd be in que for an hour+... not acceptable. They should have delayed loading."
Pros: "smiles and kindness efficiency"
Pros: "Efficient staff, quick boarding of passengers, staff went the extra mile to verifiy that my puppy was safely being transferred from another British air plane and then I watched through the window as he was boarded on my flight to AMS. Caring employees directed my attention out the window, prior to me boarding. A happy sight watching my puppy boarding my plane. Comforting!"
Pros: "We didn't crash."
Cons: "Rude, entitled and lazy employees. Zero recognition of Emerald status. Forced me to check my bag which fit the onboard limits and flew on 3 flights, incl one on BA - on this very same itinerary."
Pros: "Great flight, great crew, comfortable seats, good entertainment. I LOVE the AA 787s"
Cons: "Things are getting smaller, we're paying more for less and less; it's all reducing except the cost. Generally flying is no longer 'special' it's kind of routine, like cattle herding--and the customer is the cattle."
Cons: "Excellent flight"
Cons: "We lost the conection because pre departure there swas an issue with one of the wings of the plane and took about 30 min. Afterwards after landing the plan had to wait another 15 minutes waiting for the gate. American Airlines atributed the issue to weather conditions in Vancouver, false."
Pros: "The crew seemed nice"
Cons: "It is not the airline, I just had screaming kids beside me and behind me for 5 hours"
Pros: "This was Japan airline and the crew were very respectful and responsive and food was amazing"
Cons: "The entertainment selection could have been better"
Cons: "miserable crew, old equipment. Cabin was very cold during flight"
Pros: "The plane got us there safely."
Cons: "The crew was basically useless. They hung out in the back not really paying attention or just in the way. One stewardess knocked me in the head when passing through and didn’t even apologize. No one greeted or told goodbye at the end."
Pros: "Because the flight wasn't full we passengers in the main cabin had the chance to spread out a bit more, which was great on such a long flight. Also the flight attendant let me have my scotch for free! Hooray!"
Cons: "Without power at each seat it's difficult to take advantage of the otherwise free entertainment that is only accessible through the app or on a laptop. There was a DC power outlet at my seat (not all of the seats in the main cabin even have that) but guess what--it required a cigarette-lighter-style adapter to plug in. I certainly don't travel around with one of those! And most of the other seats in the main cabin had no access to power at all. My battery wouldn't possibly last through a 7-hour-plus flight without supplementary power. Oh well, fortunately there are still books and magazines. Just like old times. Be more like United or any other international airline, American!"
Cons: "Traveling during the holidays is never fun and a flight with American International doesn’t make it any better. No personal entertainment system on board, no place to charge a phone, an overnight flight with lights on bright enough to read by and a seat clearance of about 1cm."
Pros: "Plane was only half full"
Cons: "American did not allow an upgrade at gate and said they never do that but just did it less than a year ago. He said we had to call, then walked away. Plane so old no plugs to charge devices on long flight, horrible."
Pros: "Friendly staff made people feel safe even during turbulence."
Cons: "no air jets. told it was an old plane with no air jets. Very uncomfortable flight for 7.5 hours."
Pros: "The most efficient boarding process I've ever experienced."
Cons: "The crew seemed to be under a lot of tension and the audio jack to my in-seat monitor didn't work. After mentioning the faulty system to the crew I had to find a new seat by myself and there was no follow up."
Pros: "The crew was awesome, very attentive and helpful."
Cons: "The plain was very old meaning no screens, outlets, pretty much no entertainment what so ever."
Pros: "food, alcohol very good, pleasant flight"
Pros: "Crew was excellent, very polite, very helpful."
Cons: "Entertainment system would not play any movies or music. Eventually they got it working for most passengers, but around 20% including myself still had no service."
Pros: "All of the above marked excellent. Very smooth flight too."
Cons: "The vegan food was a bit ordinary. Maybe think of Thai and indian veggie curries, roasted veggie and potatoes, pasta with no cheese, etc. :)"
Pros: "It wasn’t overcrowded"
Cons: "It took 3 planes to get us out of DFW. The first 2 had mechanical problems. The third got us to Amsterdam 4 hr late. None of the overhead ser lights functioned properly. We will never Fly American again."
Pros: "Quite hospitable On time."
Cons: "The coffee was horrible."
Pros: "On time, nice plane"
Cons: "Realized I left my iPhone in pocket of my seat as soon as I exited plane - spoke to gate agent within 1 minute of leaving plane and she Asia she would get the cleaning crew to look while I waited. Waited 20 min only to hear a bunch of lies about how they asked the flight attendant to look but she couldn’t find it - should have just walked back on plane to do it myself. Was told to “go online” and file a lost and found report. This is a small airport - TRI cities TN - absolutely zero customer focus by and American Airline employee - and I asked to sp all with a supervisor and manager with the hope I would get my phone back. Worst service and zero caring attitude I’ve dealt with - and I fly a lot. It will be Delta from here on out. I went on line and filed a complaint and lost and found report - am betting a large amount of money I hear nothing other than an automated reply."
Pros: "Good seats with a bit more room than most planes. Very good staff onboard."
Cons: "Outdated 757. No individual entertainment. Power restricted to premium seats and was intermittent when it worked."
Pros: "Clean plane"
Cons: "No food"
Pros: "Video entertainment not working for my whole row."
Cons: "Very cold airplane"
Pros: "Plenty space due to flight not completely booked ."
Cons: "No personal choice in entertainment."
Pros: "Good personnel"
Cons: "No individual video screens, no choice of movies - as if we're back in the 1990s! Unheard of for a transcontinental flight! Be sure to bring your own entertainment! Gluten Free breakfast was useless - yoghurt which I couldn't eat + underripe fruit. Be sure to bring your own!"
Cons: "3 hour delay and much confusion. In and out of aircraft."
Cons: "Plane was SUPER old. As a result: No entertainment: Couldn't relax with a movie Limited space between chairs: Couldn't use my laptop No Wi-Fi: Couldn't work Old looks: I felt I was in a museum Obviously the plane was broken: 3 hour delay, missed parts of a wedding Good job!"
Cons: "plane does not have in seat monitors, using tablets for entertainment. Power plugs worked on and off during the flight old equipment (767) but still better than PHL-AMS 757"
Cons: "I was unable to choose my seat, so my boyfriend and I had to fly cross country on opposite ends of the plane. There was a stewardess named Karen who was so rude. She clearly was not happy to be working, never smiled, and banged on the bathroom door while I was peeing because I was "not allowed to miss the instruction video." Had I not seen it a few hours earlier, I would have waited to use the restroom. Good thing they showed the same video three times in a row."
Pros: "Not much"
Cons: "It was on American Airlines 220, not a BA carrier. No power outlets. No Wi-Fi. No individual entertainment. Cramped seating in spite of paying a premium for improved seating. Lousy food. Flying to Hong Kong on AA was much better. Never again on AA to Europe."
Pros: "We paid almost $100 each extra for our seats. For that price we should at least have had a little wiggle room. My husband is 6'4" tall and it was a pretty uncomfortable flight for him. It was American booked thru Iberia."
Cons: "The seats were quite cramped. It was a long flight to be so cramped. The flight attendants were very nice and hospitable. It was also nice to get a pillow & blanket. When we flew to China on American I was appalled that they were charging for use of them."
Cons: "Cero entretaintment"
Pros: "The boarding process was good."
Cons: "Don't think the flight attendant should hang the trash bags in front of the passengers faces in the aisles to collect trash."
Pros: "smooth check in and boarding etc"
Cons: "Wifi wasn't working so no entertainment"
Cons: "No tvs for a long international flight. No wifi. Come on, your competitors offer much more at the same price. Not flying BA again."
Pros: "The crew was great"
Cons: "American airline serviced the flight with an extremely undersized plane that was only suitable in seat size for children. Our family of 5, including 2 children were placed each in a different location. The 2 men, average size, 5'9" were placed in window seats that required your head to be bent to the side because the wall curves over and the seat was so narrow. Everyone was hanging over each other's seat. There was no leg room. Everyone on the plane was upset and in disbelief that for 7 hours we would have to fly like that. Spending thousands of dollars, I did not expect this extremely closterphobic conditions. I would have paid extra for better seats. Not a happy customer."
Pros: "Cleanliness of plane, attitude of crew, on time"
Cons: "0600 departure. Too early."
Cons: "No TV's in back of seats (aisle TV's with poor resolution), no ac outlets, no wifi onboard. Needed to change a tire, flight was delayed 2 hrs"
Pros: "Nothing, the worse experience I've ever had on a flight from the US Never AA again!!"
Cons: "Unprofessional crew!! The safety instruction was a mess, first it was on the big screen, totally black, only sound, then the crew started a discussion in the ail if the would do the safety instructions yes or no...in the end they did it without explanation what the were doing and in 2 minutes. Al three of them just did something. Rude and chewing gum crew, the dropped a salad bowl but not one of them was thinking about cleaning it up. The entire flight everybody walked over it in to the carpet. Friendlynes and service are two words that does not apply to this crew. From the first flight till the last flight AA made a mess out of it. Canceled our flight in JFK, no help or service, you are on your own when AA cancels a flight, after rebooking our flight we had a 7 hour stopover at Dallas, again no service, no voucher, no nothing. Then today with our return flight AA could not find our ticket numbers, turns out that when they rebooked our inbound flight they forgot to take over the return flight...cost us 2 hours and 10 minutes to check in at LGA Never, ever again with AA, even easyJet provides better service then AA does on intercontinental flight!"
Pros: "Good crew"
Cons: "Very dark and hard to see entire trip Overhead lights too bright and aimed at odd angle"
Pros: "The Spanish staff were nice."
Cons: "Air plain was old."
Pros: "Excellent. See above."
Pros: "Nice crew"
Cons: "Old aircraft with issues"
Pros: "Glad AA offers a direct flight from Philly to Amsterdam."
Cons: "The flight left over two hours late, for reasons never provided. We were not alerted until after I arrived at the airport (thanks for the timely email, AA). I also dislike having to pay extra for a seat after I've already paid for the ticket!"
Cons: "Plane needed to be updated. CRT TVs still? More space in seating for such a long duration flight. Head rests that don't rise more than a few centimeter. What's the point then?"
Pros: "Got there safe"
Cons: "We were cattle attendants cowboys"
Airlines flying to the Netherlands have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to the Netherlands
Masks required on board, masks provided on flights to the Netherlands
Social distancing seating
Middle seats unavailable to book on flights to the Netherlands
Testing for antibodies, testing for symptoms for flights to the Netherlands
Waiving of change fees. Search flexible flights to the Netherlands