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4.0
The customer service rep at pick up was SO RUDE. I won’t be using this rental place again.Reviewed 26 Apr. 2023
review from![cheapflights]()
2.0
Said it was at airport and was not. Off site, never answered the phone. Do not rent hereReviewed 17 Apr. 2023
review from![kayak]()
6.0
Pickup and car fine. We had contacted them re a second rental but they didn’t make the reservation and didn’t have tue car available. They were going to charge the rate for a larger car instead of honouring the reservation. That same call we had asked about drop off and we’re assured that there was an airport shuttle to the Sanford airport but when picking up vehicle was told that they didn’t do that. Overall poor communication between who we talked to over tue phone and then who we talked to at tue location.Reviewed 27 Mar. 2023
review from![kayak]()
8.0
Car was new only 4000 miles very clean suited our needs for a family of 7 perfectly. No extra expense charges and very easy drop offReviewed 25 Mar. 2023
review from![kayak]()
2.0
Honestly I booked based on location and the price that was shown on kayak. The representative tricks you into buying a sunpass or paying $40 for tolls. Even if you don’t travel on toll roads they weasel it in. While leaving on the shuttle I was extorted for an additional $500. Pick another placeReviewed 26 Feb. 2023
review from![kayak]()
8.0
Everything was great except dropping the vehicle off at 4 am. Lot was full and no one was easily located to return the vehicle to.Reviewed 18 Feb. 2023
review from![kayak]()
2.0
Waiting for 45 minutes to get picked up from the airport. Then when I got my car rental, the car was badly clean and in bad shape, like it need to be tuned up taken to the shop. Then when I dropped off car rental. This car rental is not 24 hours open. Did not have a ride back to airport.Reviewed 13 Feb. 2023
review from![kayak]()
4.0
Car wasn’t very clean. Lots of extra fees tagged on at pickup.Reviewed 22 Jan. 2023
review from![kayak]()
4.0
The pick-up process was not very friendly and full of up sales. The car had seen some heavy wear and the chemical deodorizer was extremely strong. It was so strong it gave us headaches. Not fans of the company at all.Reviewed 3 Jan. 2023
review from![kayak]()
10.0
Our tire ended up with a bolt. We had to take lug the tire. Inconvenient. But everything else was greatReviewed 12 Nov. 2022
review from![kayak]()
2.0
They downgraded me from a midsized SUV to a sedan when they had plenty SUVs in their lot. The vehicle I received had moderate damage to it, immediately had a “needs an oil change” alert that was persistent the entire trip, they made me perform my own inspection on the car. I waited over an hour in the lobby to be seen by an employee and was subsequently penalized for me being “late” despite actually arriving early. I will never rent from them again and if I am routed to them through a site like yours, I will not proceed with the purchase. Awful experience.Reviewed 3 Nov. 2022
review from![kayak]()
2.0
Everything was terrible: we were waiting shuttle for 40 minutes on terminal A. Than almost two hours at the front desc. All together about 3 hours till we left the York rental company. They also made me pay for the insurance which was 100% covered by my credit card. Calling my cc didn't help. They also pleasured me to pay for SunPass when I told them I have my transporter and account with SunPass. At the end I wouldn't go with this company again, choose some better and bigger company such as Herze, Enterprise or Almo. Don't try to safe couple of dollars, you will loose.Reviewed 13 Oct. 2022
review from![kayak]()