Book Sixt car rentals in Orlando

Cons: The pickup took longer than expected especially since I'd already given them my credit card. Also the person who gave me my car did not go over anything or inspect the car with me as I'm accustomed to with enterprise. Other than the shuttle, I thought the customer service was lacking.

Cons: Debites in credit card $44,29 for gasoline, but I did fill up the tank. Ridiculous

Cons: I was told to drop off the car at a local Hotel ( well I thought it was a local hotel ) I pass the airport with over two hours to spare, then drove to the hotel where they said to drop it off. Gave the keys to the person and asked for a shuttle to the airport. They said there is no shuttle to the airport I should have dropped the car off at the airport. They told me when I rented the car that I couldn't drop it off at the airport. And then missed my flight because of the traffic getting to the hotel and then back to the airport to drop the car off .

Cons: Nothing

Cons: Nothing

Cons: Nothing in patricular

Cons: There was some confusion at pick up we were waiting to get our vehicle and it was sitting there in front of us but the keys were somewhere else so we had to wait while they tracked them down. Could have been better organized si our wait could have been shorter.

Cons: Deposit on the hefty side, even though car was paid in advance.

Cons: Only the wait in line at the office to rent the car, and the wait for the shuttle at the airport

Cons: Nothing

Cons: It was dirty at pick-up. It was hard to distinguish the dirt/stains over scratches. The seats were stained, etc.....

Cons: They did not have the car that I was to get for what I paid and had to pay more for a mistake they made

Cons: The rental process took too long, almost an hour waiting standing in line once the shuttle dropped me off, need a faster service, other companies get me out the door in less than 15 minute once i have my reservarion confirmed

Cons: Sales person was not helpful or friendly. Aggressive and rude when asking questions about insurance. Forced me to buy insurance and book a new reservation because the didn't have my car. They don't want customers who book on outside websites because the sales people makes no commission. I was scammed into a new reservation and insurance.

Cons: Nothing

Cons: i tried to cancel this reservation right after i made it but could not do so - no human being could be contacted; link to cancel did not work; total scam!

Cons: Plane arrived at 4:30am. Sixt app says 24 hour shuttle but no shuttle came until 6am. Frustrating when you call them and all you get is a machine response to look at their website. The website showed all the vehicles sitting back at home base but no way to contact them. I even uploaded my flight schedule so they were informed of my arrival time. Me and my wife, four others from a different party were finally picked up at 6. The other party was upset about the wait and voiced it to the driver who just shrugged it off and ignored them for an awkward, silent drive to the rental station. Price wasn't that great as I booked online and then was sticker shocked with the liability insurance cost added at checkout.

Cons: When I arrived to pick up the vehicle that was paid for they wanted to put a hold of more money on my credit card. They told me I had to use the same credit card that I did not have with me. So instead they wanted to cancel that and wait for three days to get my money and put the entire amount on another card. I was not tying all my money up for vacation for a rental car. So I called uber and paid 20 dollars for the ride. Uber was there in 10 minutes

Cons: Waiting 25 .min for a pick-up shuttle to the off airport Rental Office. However the van driver was very helpfu. He loaded all the luggage and was an excellent driver . He had a very cheerful attitude which dissipates any tension of traveling.

Cons: I did not like the 2 HOUR wait at Sixt rental to get my car. I also didn't like the atmosphere. When I walked in it felt like I was walking into a club: Loud music, dark, orange lights, stuffy. I stood online forever and when I was finally helped there were extra fees left and right. I also overheard the people before me having the same problem. I didn't want the extra insurance as I already have insurance and they said it was mandatory to rent the car. The insurance was more than the cost to rent the car. Once I FINALLY was through and they gave me the keys, I went out to the parking lot where they said the car would be and it was not the right car. I searched the lot, the employee searched the lot and we finally found it in the back blocked in. So we had to start the process all over again to get a different car. The car was nice, but the change oil light was on which was annoying. There were extra charges for the "free" shuttle. If you are wanting to go on a vacation I suggest staying away from here!!!

Cons: Long line, inefficient check-in process. Had to wait 1.5 hours in line even though I had already reserved a car and paid ahead of time. They lied and tried to tell me that the insurance was mandatory and required, kept misleadingly quoting me prices per day and not my 7 day stay. First car had an electrical malfunction the first day and I had to argue with them to bring me a new vehicle, they tried to get me to use my personal AAA card to pay to have the car towed.

Cons: Additional fee (Concession recovery) of 10% was not expected and I feel isn't fair. It only ends up $30 for me but again was in the fine print. We fore warned. Also, some garbage was left in the seat back and didn't get a great cleaning before I took ownership for that week. Not a deal breaker but just letting you know.

Cons: That I had to jump through hoops and hit many different keys on my phone to FINALLY get a live person to speak with about questions that I had in regards to the rental.

Cons: No problems at all.

Cons: Our car had a few ugly scratches and when we received the car the tire pressure was low. I also couldn't figure out how to pop the trunk open and when I asked for help the gentleman told me he didn't speak English which was no problem since I also speak his language but imagine if I was a customer who didn't speak Spanish. Also, they were very busy and it goon almost 30 minutes to even be checked in. I know this is not the staffs problem I just think someone above them should figure a more efficient way. When we dropped off the car there was no one there so we just had to leave the keys in the car.

Cons: It took us an hour and a half to pick up our car. And that's after we arrived at the pickup location. On top of that, they charged us $50 more than was advertised by kayak.

Cons: The employees weren't knowledgeable on their own policies and couldn't explain the bill. They weren't very friendly, and although I know it does rain frequently in Orlando. The car was dirty on the outside and a just not clean on the inside. However, the car was fairly new and wonderful to drive!

Cons: It's too bad they are off airport at not right at terminal. But shuttle vans come around very often and only 5 minutes from airport

Cons: My reservation got booked 20 miles from the airport Then they wanted $500.00 for a deposit. I will never use them again!!! 3 hours later we finally got a car. Try waiting 3 hours with 3 kids under 2 in 100 degree heat.

Cons: Thuought I was getting a mustang, instead I got a cute little bug that I had problems starting. Getting information about dropping off the car and about shuttle service over the phone took me about an hour and the information sucked.

Cons: I was very upset about the return. I was practically pulled out of the van by the shuttle driver to hurry and get on the airport shuttle. I said I wanted to wait on the next shuttle, yet he picked up my bag and tossed it into his van! The other person with me was trying to look to make sure we didn't leave anything in the van, and he said to leave that up them! While he was rushing to toss the second bag in the already over loaded luggage area of the shuttle. It was a very frustrating experience for us. I am SURE he heard me say I wanted to wait on the next shuttle because I needed to go in and ask a question.

Cons: Poor service

Cons: They charged us for insurance which we asked and then cancel it but they never canceled it and got a charge With insurance I have no ways to get in to touch with them , no one answer the phone their

Cons: We searched for a rental from Orlando airport, that's not what we got. We took the shuttle bus to the Sixt rental office, stood in line only to be told that was not the location our rental was at. We then had to pay for a Lyft to the other location. And had to return it to this location and pay for another Lyft(during peak hours) back to the airport! Giant pain and time suck! Not pleased with Kayak for this. We are not from the area so we would never have assumed it wasn't linked with the airport.

Cons: The reservation was set up at a location 30 minutes from the airport which I was unaware of. After a red eye flight with two children, we showed up at the airport location only to be told it's at another location. They told us they couldn't help since now the rental was paid for already. We were shuttled back to the airport and had to take a cab to the location 30 minutes away. After we figured out the paperwork, we waited another 45 minutes for them to "bring the car around." It was a nightmare.

Cons: The employees that work for Sixt are very good. We had an awful time finding the rental office because it was in a hotel and that was not noted on our reservation. When we finally found it, they were closed (off on a break). We were there to exchange our one day rental car for one for the week. We were then told that they did not have our rental car, but could give us a Mercedes SUV and we chose to keep our original car. That night when we received the bill for the one day rental we were charged $13.99 for gas! We had filled up the car across the street from the rental agency and the agent never even looked in the car at the gas tank or had the ability to refill it because we kept the same car! The rental price was great, but it was time consuming to straighten out all of the problems.

Cons: They don't have enough representatives to handle the renting volume and it took over 30 minutes to get through the line.

Cons: I accidentally rented through Orlando International but flew into Orlando/Sanford airport. When I determined what I had done, I attempted to call them but there is absolutely no way to speak to a human at SIXT. I emailed them and they told me that I could cancel but that I still had to pay for 3 days of rental. I was not able to reschedule because they were 45 mins from where I needed to pickup and drop off the car. I tried to cancel over the phone and it said that I had to send an email. I tried to send an email but they needed a password. After days of attempting to get the password that was generated by the company, I finally got it from them but I wasn't able to do it online- it prompted that I must call. I emailed them over 2 days ago and asked them to please cancel, although I don't agree with them keeping 3 days of rental, and to issue a refund. They have not corresponded back with me or issued the refund. I have rented through most rental companies and have never had an issue, however, this was my first and last time with SIXT. I've not received a refund and I have to pay for at least 3 days of rental that I did not receive.

Cons: I called 2 times to make sure they cancelled my reservation and I even received a confirmation email with the cancelation and they still have not given me my money back. I cancelled on the 4/5/17. I'm now disputing it with my credit card.

Cons: I cancelled my rental because of illness. Your office denied a refund because I was told my cancellation was not received,costing me $764. for a car I never picked up. I have tried to get my refund with the $100. penalty as stated in your agreement. Delta airlines gave me a full refund. Ron Robbe

Cons: It took an hour to get the car at 1am. The customer service is atrocious. They had zero sense of urgency and there was a huge line piling up. I will never use this company again

Cons: checkin took over an hour in an unairconditioned office

Cons: We arrived at midnight, found the shuttle stop by 12:30 but didn't leave with our rental car until 2:00am. There was a long wait for our shuttle-there were only 2 running and many people waiting. Some people waited through 3 shuttle stops before they were able to get on. We waited through 2. When we arrived at the Sixt counter there was a line out the door with only 3 agents working. There was no one to retrieve the cars so the agents had to get up from the counter, go get the cars, and drive them up to the customers. Also the price quoted online was $80 cheaper than what we eventually paid because of the extra fees.

Cons: pushy lady told us we had to buy a special pass at $70 in order to travel south of orlando as most tolls were $15 a piece...tolls were $1 a piece, just hate being lied too. We purchased, the special pass, but then the lady never gave us the pass. ugh.

Cons: At Pick up the agent did not go over anything related to the toll roads and whether there was an option for a device in the car...not good! Car had water marks all over it, never had been dried properly to look appropriate to drive...I bought a bottle of cleaner and wiped the car down...not good! Also, the windshield water was completely empty, I bought a gallon of fluid and filled it up and it took the whole gallon...so I know there was very little checking this vehicle on roll over... not good!

Cons: Charged me for gas when I completely filled it up received an extra $107 bill for I don't know what

Cons: Where to begin. Rented a Mercedes at a good price and prepaid. Arrived by shuttle at sixt and waited about 30 minutes to get to the counter. There were 4 people in front of me. I then found out the car was at another location in Orlando, huh. and it was closed. The did rent me another vehicle/SUV which fit the bill and promised to refund my other rental, which they did not. Way too long a process. Will go with the more well known renters.

Cons: You recommened a suuuper inconvienient location (lake buena vista) as the top pic from MCO AIRPORT. I had to haul my wife and two young children around 20 milea from MCO by Uber to get a car out of a sheraton hotel lobby! Done with Kayak

Cons: Obtained the vehicle rental through a third party, commercial website that helps users obtain discount rates (K A Y A K). Unfortunately for me, the website provided me with the Sixt Car rental in Kissimmee near the Orlando town line, not accessible with the shuttle provided by Sixt Car rental at the Orlando International Airport. This error cost me an additional $90 ($50 taxi ride from airport to Kissimmee Sixt then a $40 change in return location). When obtaining a price quote through a third party vendor, just be wary of the actual business address and confirm it is in the correct location or be subject to an increase in cost.

Cons: Pickup took too long. Waited almost a half hour before meeting with customer service rep. It would help if they had an express line for those with prepaid reservations.

Cons: Everything.

Cons: Nothing comes to mind.

Cons: Ridiculously long wait although an express appointment was booked. Inefficient use of staff; had staff standing around observing long lines and not doing much to move line along.

Cons: I prepaid the car then got stuck with another $145 In fees at the end of the rental.

Cons: Waited to be picked up for 3 hours and called and no one answered. Made a complaint when I finally got picked up and worker send they would send me something complimentary but he never did. Will never use this serve again if i don't have to!

Cons: I booked the rental and when I arrived I was charged almost an entire day rental for an extra driver. I was charged a pick up and drop off shuttle charge to and from the airport. My rental should have been $168 total and with the hidden fees and charges it was $268. Very dissappointed, I will never use Sixt again.

Cons: Told me one price and then tried to increase the price by over 100% after I had agreed to the price by email. Never will recommend this company or use this company. SIXT is a big ZERO with me!

Cons: Hidden fees, they charge you recovery feed for everything and they do not tell you about it. I was quoted $107 for the rental, ended up at $138. Receipt via email, convenient, but customer service emails link does not work. Off airport lot

Cons: My vacation was too short.

Cons: Try to sell you insurance when you're already covered.

Cons: The line was a bit long to pick up a car in @ orlando Airport. Had to wait about 45 min.

Cons: I had prepaid entire amount more than a month back. After taking a red eye my family arrives at the counter near MCO and we were shown cars that didn't match what I had reserved. Much bigger cars but with not enough bags capacity. Upon complaining I was told that all minivans were out and will be returned later in the day. How can this be fine when I have fully paid entire weeks charges ahead of time and they didn't have a single van blocked for me ? No attemp was made to find a car . I was told to check back and come back and exchange car later in the week. This was ridiculous . I then raised my complete disappointment about needing to wait more than 90 mins when I had fully paid my car ahead of time. Just then a minivan pulled up and I was offered that. It took another 45 mins to get that car cleaned, filled before we could drive that out of that lot. The start of our family vacation was definitely on a bad note and we lost more than two hours just getting the car when I had fully paid for the car more than a month ahead.

Cons: - Sales associate at pick-up was fiercely pushing add-on's to my contract; far too pushy and annoying (in Miami). - Orlando MCO store is not really at the airport, but 5 min away. The location wasn't clear when I contracted, but hidden in the "Orlando MCO" branch name. - High fees for ad-on's such as insurance and automatic toll payment service.

Cons: It took 45 minutes for us to get our car from the time we arrived at the location. The interior had not been cleaned, the exterior had but was fresh out of the wash, dripping wet.

Cons: I wasn't informed the car rental site wasn't at the airport when I indicated I was arriving at MCO. I was suppose to get a large 8 passenger SUV and ended up with a full size SUV for 5 passenger. The staff at the SIXT Sheraton Lake Vista location was sarcastic and not helpful. My flight was arrived after they were closed so I had to pay for transportation from the airport and to the car rental the next day.

Cons: Not a major player in the Rental Car game, and it shows

Cons: I couldn't find any information on where to pick up the car in Orlando. The airport phone didn't work. I tried calling the number online, but couldn't reach an actual person. Thankfully Avis had cars available.

Cons: Insurance was added even when I told them I didn't want it. I called the company and they did nothing.

Cons: The inside mats were pretty dirty and the car was freshly washed but not dried on the outside...but at least it was clean!

Cons: The car in the picture was a Mercedes CLA, there was one the guy rented in front of me. Then the girl at the desk told me they were all gone and I could pay $25 more a day for a larger Mercedes, or if I came later in the day when they were all out I would have just gotten it for free. I wish instead of telling me if they ran out of the class I bought she would give someone a free upgrade

Cons: I had a reservation for a full-size sub, the only one available had not been cleaned and could not be cause the cleaning staff was gone for the day. The staff removed some of the garbage from the inside, but the car was dirty on the outside and we still found garbage in the car in the morning. I expect to have a car when I made a reservation. Didn't get my car after 2 hours.

Cons: However, once you leave the ticket counter the level of service drops considerably. There is no real assistance in the parking lot as to how to locate your rental and I had to track someone down in order to inspect the vehicle prior to leaving.

Cons: Nobody checked the car till I asked them to check. I made photos of the damages and asked the guys in sixt to determine the damages.