Book Hertz car rentals in Orlando

Reviews for Hertz in Orlando

Recent reviews

Traveler rating

Wonderful

54

Very good

22

Good

5

Okay

23

Fair

2

Mediocre

0

Poor

114

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pick up the carfriendly staff

car availablelocation was closed

car was cleanwrong location

rented a car

10.0

The vehicle met my needs. More affordable- less cost!Reviewed 2 Oct. 2023

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2.0

Price quoted was without any insurance, so cost a big chunk of holiday funds and car was a 4 year old with loads of damage. An awful experience will not use Kayak or Hertz again, very disappointed with Hertz I went with them because I thought they were a big reputable company, obviously not.Reviewed 2 Sep. 2023

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4.0

I thought the rental car was at the airport, but it was at a car dealership 29 min away from the airport!!!! They also gave me an SUV instead of a midsize car that I reserved.Reviewed 21 Aug. 2023

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4.0

The rental wasn't in the terminal that we landed at and had to transfer to a different terminal to pick it up. After a long 9+ hour flight with children and luggage this wasnt ideal. The rental was not equipped with GPS/Satnav and as I was coming internationally my cell phone didn't work so this lead to some difficulties getting around initially. The employee was very friendly.Reviewed 3 Aug. 2023

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6.0

Pickup and drop off were fine. The vehicle itself was ok, though it has some expected dings and scratches, plus the vehicle’s ride comfort at highway speeds is rough, possibly a tire balance issue. The biggest problem is that I rented a Polestar EV without realizing that the availability of fast charging stations is very low. This requires planning your trip around finding and charging the EV, which is not how I wanted to spend my vacation. When fast chargers become as plentiful and available as gas stations, only then will EV’s be viable rental options.Reviewed 1 Aug. 2023

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6.0

The car we received wasn't nicely cleaned inside. Not the car we expected. Didn't seem to run very well. Had 40,000 + miles already on it. The tire pressure warning light came on while driving. Need better signage at Spanish Spring The Villages.Reviewed 26 Jul. 2023

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2.0

They left me stranded on the side of the turnpike for 2 hours, roadside service canceled on me 4 times. Extremely rude and unprofessional staff at the Orlando Airport center. Avoid Hertz at all cost!Reviewed 26 Jun. 2023

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8.0

Had a Tesla with very little information on how to operate or charge the vehicleReviewed 9 Jun. 2023

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4.0

The car was a piece of junk. 65k miles on it with a crack in the windshield. Really horrible value for the money.Reviewed 26 May 2023

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4.0

The car was clean, that’s the good part. Other than that - the staff tried to trick me into getting coverage by saying “are you sticking with the basic or do you want the full coverage” - when in reality, my insurance covers me and I would like the third option of no coverage. It just felt very sneaky and sleazy. Then getting the car, no one helps understand the process. There was only one SUV which I was supposed to have, but the doors were locked. I went to ask for help and the guy said they would have to call someone and it would take a long time. That’s it. So I went with a smaller crossover. The lady at the exit was on her phone the whole time - rudely told me to open the door - and that was all she said to me. The return address (Atlanta airport) make sure you don’t use the address because it takes you to the wrong side. No one speaks to you, one person points you in a direction and you park and that’s it. No verification you dropped off.Reviewed 15 May 2023

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8.0

Great car, great service. Lots of hidden fees that made it a bit more expensive then planned but ended up satisfied with our car during our stay.Reviewed 7 May 2023

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2.0

Never Hertz again! A not fully charged Tesla was offered for my trip from MCO to MIA. So that would require me to find a charge station somewhere since I would not make it the 210 miles. And even so, I was also told I had make sure the car was charged before turning it in, or I would incur a substantial fee. Given that, I had to decide to take a different vehicle and was offered a small Chevy for the same price! I rented the car 1 day from 12PM with return next day at 12PM. I asked if I could pay upfront for tolls and accepted the $14 charge. When turning it in I had to pay another $14 because it was the next day!! Absolutely crazy! So, when you rent a car, 24 hours is the same as one day, but when paying for tolls a different rule applies. Finally, the car comes from factory with GPS as standard, but Hertz make you pay to "activate" it. Stay away from Hertz, they will soon find more things to surprise you with. A real scam!Reviewed 29 Apr. 2023

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• Has the Hertz rental car policy in Orlando changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Orlando?

  On average a rental car from Hertz in Orlando costs C$ 62 per day.

• What is the most popular rental car from Hertz in Orlando?

  Economy (Volkswagen Polo or similar) is the most frequently booked rental car type from Hertz in Orlando.

• How many car rental locations does Hertz have in Orlando?

  Hertz has 24 rental locations in Orlando. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Orlando airport (MCO)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes

• Does Hertz have a car rental location at the airport: Orlando Sanford Intl airport (SFB)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Orlando Sanford Intl airport (SFB)?

  Yes