Book Budget car rentals in Orlando

Cons: Budget pings your credit.

Cons: We waited over an HOUR in the line at the budget counter in the MCO airport. When we got in line, there were about 15-20 parties ahead of us and two agents working the counter. All of the other counters in the terminal had less than 2 parties in line, so it was clear that this line had been backing up for quite a while. After about 5 minutes in line, two more agents joined the counter, so things were looking up. Then, one by one, all but one agent LEFT THE COUNTER while the line grew longer and longer. We started timing the transactions and each party took at least 10 minutes to check in. There were two separate parties that took over 15 minutes to check in. That just seems absurd. And the fact that employees kept coming out the back office and doing things on the computers up front, only to return to the back office without helping anyone made it seem all the more frustrating. I understand that there are more operations behind the scenes that need to happen in order to get cars out of the terminal, but having three agents walk away from a line like that just looks so bad. Also, the car did not have bluetooth capacity or a trunk unlock button on the keychain; I know it was an economy car, but I didn't think they made cars that way anymore.

Cons: The site lists a bunch of times for pick up after the location is closed and doesn't indicate this until after the reservation is made. When I called budget about the issue, they had the attitude that I was a problem, they didn't even apologize for the inconvenience. I had to take an Uber in pouring rain to get to budget just to find they were closed which resulted in me having to pay for my ride both ways unnecessarily. The agent I spoke to was pretty nonchalant about the whole ordeal which I found rude.

Cons: The amount if money the charge me

Cons: I was forced to accept a small seven passenger SUV with 6 passengers and 4 large suitcases, with no reduction in rental price. And to top it off there was a minivan parked right next to the SUV I was rented.

Cons: too much time waiting to get car. will not go through that again.

Cons: The company (Budget) charged me a different price than the one I had when I booked the car.

Cons: There was no pick up to get to the place where the car was Had to take a cab wtll never use you again

Cons: The line was very long and only moved when people left it for other companies. The employees failed to acknowledge the situation and were rude to a rightfully frustrated customer and they were NOT giving cars to customers. So, we left and went with another company, cancelled our reservation with Budget. Extremely frustrating way to start vacation. Thankful for the other company we used.

Cons: Average service 1hr 45mins wait to pick-up reserved car at terminal A Orlando. Very basic car no keyless entry on 2016 Toyota Sienna. The interior was grotty, fast food wrappers and dusty. Was dropping car to Northwest Beaches Airport. Tried to ring to find out if they had after hours drop-off. 30mins of automated service circles finally got "yes".

Cons: Counter had an extremely long wait and salesperson was obnoxious about trying to sell the insurance

Cons: Small drink holders.

Cons: nothing , loved the car

Cons: I did not rent form budget because the line was sooooo long in Orlando. So, I jumped over the rope went to Avis and rented from them for only a few dollars more. Both representatives where so helpful. They both deserve a raise

Cons: Long wait. Pushy salesman. The vehicle had stains on inside of car - not the usual quality we expect.

Cons: The car was not totally clean when we picked it up. (spots on windows, seats and dash). The cashier at the pick up location was not overly pleasant and would not allow us to switch to a cleaner van. We almost missed our pick up time due to traffic and no one told us when they closed.

Cons: Getting the car tool to long..didnt have the car I booked so got charged more than I was suppose to...i was told they would match my originam daily price at the counter for an extra day I needed and it was not matched. Took over an hour just to get the vehicle.

Cons: The car rode great but had a funky smell even though it had less than 7k miles.

Cons: You get what you pay for. Not worth the hassle. Specifically booked with a company in the terminal to keep things simple for my family (arrived on the red eye). Waited for 15 minutes for someone to come to the counter, then had to trek to the other terminal because they had no SUVs on that side of the airport (seriously?) and when I turned in the vehicle there were extra charges, which they "graciously" removed while I waited around 10 extra minutes. (Read your receipt carefully!) As for the car itself, I guess it was fine except that it needed some exhaust repair (noisy).

Cons: Took approximately 1 hour wait to pick up the car. Then was given a car that was not at my terminal, so I had to wait again. Upon dropping off the car, I had to wait again to be reimbursed for gas.

Cons: Budget refuses to rent because I only have a debit card. Kayak still charged me for insurance.

Cons: Automated check-in did not work. Had to go to rental counter which took approximately 10 minutes

Cons: They didn't tell me about 24 hr notice on shuttle service so I had to uber home.

Cons: Although we reserved the car ahead of time online, we had to stand in line at the airport for over an hour to actually get our car. The tolls weren't explained to us very well and we ended up getting lost, running out of change for the tolls, so we had to put in actual dollar bills when there were no toll takers at these particular booths. We ended up being charged by the toll company about a week after we turned in our car. When we returned our car I wish they had the luggage trolleys available to make navigating our way to the departure terminals easier

Cons: Not enough workers behind the desk at Orlando Airport.

Cons: It took 40 minutes to get to the front of the line. Then my debit card needed 2 more pieces of info to get Approved. Then it took 5 more minutes to call the car lot and find that they were out of the car size that I had asked; the upgrade to a small SUV (Jeep) left me out of my comfort zone when driving in small parking lots.

Cons: Really long lines to get the car, it took us about 40 minutes to get to the counter, then my reservation was made by US$205 for the week, but at the counter they said they couldn't honor that one and that if I wanted the car it was going to be $227, it might not be a huge difference, but feels like I had no reservation at all. The car was a little bit dirty, I think they could do some better job cleaning it up. Besides it was a mid-size SUV, didn't have automatic A/C temp control, nor bluetooth to pair with the phone, no jacks to charge the phone, and though these might not be that important, I've rented economy cars that have these features, even having digital radio, perhaps that's misinformation on my side, and Budget offers the basic configuration of the cars, couldn't tell because is my first time with them.

Cons: When I made the reservation on Kayak, I was expecting a Dodge Avenger or similar, so I was expecting a bigger car. We ended up with a Toyota Corolla so it was much smaller than expected. Our luggage had a very hard time fitting, so we had to squeeze our stroller into the backseat. The line for pick-up was very long with about 12 parties ahead of us and only 2-3 people at the counter. I purchased the insurance through Allianz online but then the person at the counter was trying to sell me additional coverage. It was only when I noticed that the total price was going to be $250 more than I originally understood.

Cons: Nobody was around to help me return the car I was charged for an extra gas fee even though I filled the tank before returning it. I dropped the car off at the wrong location because I went to the wrong airport (that was my mistake). Since nobody was there I couldn't get the key back and no one would answer the phone causing me to not only miss my flight but got charged extra for dropping it off at the wrong location and then nobody would take my call. I tried to fix this and they wouldn't answer the phone. I spent hours on the phone trying to figure out what to do and all there customer service did was transfer me around 9 times! Then I got hung up on 3 times by the supposed manager. Overall I got charged way more than I should've and it would've been cheaper for me to just gotten a taxi from new port richey to orlando. I do not recommend ever renting from budget again and I certainly won't.

Cons: IT TOOK 2 HOURS TO PICK UP THE CAR. There were not enough people at the counter to help the amount of people picking up cars. To arrive at 11PM and not get a car until 1AM is pretty outrageous.

Cons: I stood in line at MCO Budget for about 40 minutes before I got called up. There were only about 8 Budget employees behind the counter, but only 3 or 4 were actively helping customers with their reservations. Seemed like the other employees were just either chatting or shuffling paper around. When I was being helped, the rep received a personal call, and she was taking turns answering my questions while taking with her friend -- it was very unprofessional and very annoying. :-(

Cons: DROP OFF DIRECTIONS WERE DIFFICULT.

Cons: The car was not ready for me as it only had a half a tank of gas. They took care of it but didn't offer to compensate me in any way for my 1/2 hour wait in the parking garage.

Cons: Everything was fine.

Cons: It s shouldn't take 1 hour to get to the counter to pick up a car. And I was one of the fastest ones to get through. Please improve your processes

Cons: No complaints.

Cons: The car seat took some getting used to, but that was an issue w/the car model & not Budget.

Cons: The service in renting the car from the Hilton across from Disney Springs Orlando was terrible. They Didn't know where the car was when I went to pick up & never received a call when it was ready. It was dirty and had a slow puncture. So washed car and didn't know it would lock automatically so keys got locked inside and had to call to get someone to call out. First time using AVIS and probably my last to be fair.

Cons: We waited 1 hour in line at 12:15am to pick up the car in Orlando. When I returned it they said there was a problem so I needed to pay at the desk. When I got home I realized that I was charged $1800 for my $390 rental! I will think twice before using Budget rental for my cars from now on.

Cons: At least a one hour wait standing in line waiting to be assigned a car. Additional Customer Service Reps are needed.

Cons: Nothing

Cons: They tried to charge me for gas saying the tank wasn't full. It was & they had no reason to think that it wasn't. They did rectify it.

Cons: Desk clerk claimed I had to check the gas prepay option Said I won't be charged if I fill up. They did reverse the charge at check-in. Sakes guy trying to get bigger commission.

Cons: Van was dirty. Spills from previous renters was not wipes off of doors. Overall vehicle was dirty. Very good working condition though.

Cons: After showing up at the airport, I waited in a line for almost 2 hours to get the car. It took over 15 minutes to process individual people waiting. Budget was by far the slowest car counter at the airport.

Cons: I waited in line almost and hour and half to get to the counter. Every other company (Avis, Hertz, Dollar, etc) had no line. Then had to walk to the opposite end of the airport to pick-up the car. What was the point of having a car at airport if you have drag your luggage around the world to pick it up. Might as well used another company have hopped in a shuttle. They offered to drive it around but I'd have to wait another 25 minutes. Pay a few dollars more and go with someone else unless you are a premium member and can skip the line and go straight to the garage.

Cons: The lines at the pickup counter were crazy long and inefficient at a very late hour

Cons: An hour long wait line to pick up the car.

Cons: Long waiting queues which took more than an hour to get my turn.

Cons: There is nothing I would complain about

Cons: Waited over 2 hours in line to pick up reservation. Understaffed for busy spring break time in central FL.

Cons: The line to pick up a rental car, with a reservation, was over an hour! Standing in line with a five year old and a 21 month old after a 10 hour travel day was awful. I've never seen a line like that to rent a car. We reserved two car seats that were not in the car, we had to go track down an attendant, at the parking garage, to get the car seats.

Cons: Pushy salesman at counter

Cons: I waited in line for over an hour to pickup my car in Orlando.

Cons: Twice we told the Woman at the Counter, when picking up the car, we did not require the Added Protection. She slipped in both the protection cost that doubled the total cost of the rental and gave us a story that we had to "Pre-Pay" for the topping off of the gas. We caught the added expenses about 10 miles away from the airport and called to remove those charges. The rep told us we had to go back to the Airport! When that was not an option, we were then told we could go to any other Budget in an Airport to remove those charges. We were going to Tampa, so we went to that Airport Budget. The Counter person there was very helpful and removed both the Added Insurance and the Pre-Pay charge for the gas, which she told us should never be added anyway. BEWARE of the Counter Charges, it seems as if these agents must be paid a commission on what they can sneak in to your original agreement!!

Cons: The wait at the airport. That attitude of the employees the fact that they didn't have the vehicle I reserved and had to upgrade at additional cost.

Cons: Car was nice, but had to wait an hour and a half in line at the car rental counter. Staff more employees when there's a rush coming!

Cons: The counter at Budget at Orlando airport was mind numbingly slow. Long lines seemed to prompt the agents to go on break. When we finally got to an agent, all they were concerned about was not speedy service but rather pushing an upgrade.

Cons: See headline. Plus, confusing instructions in finding the car. Like "the keys are in the car", but they didn't say where in the car. They were NOT in the ignition. With an employees help, found the key. Ridiculous. I'll never use Budget again.

Cons: The car was dirty. I had to wait an hour to,pick up the car.

Cons: I rented a vehicle for one day. I picked it up in Ft Lauderdale, and dropped it off the next morning in Orlando. I picked it up with 1/2 tank of gas, they told me to just make sure it has 1\2 tank when returned, which I did. I was told they would note it in their computer, and there would be no problems. When I returned it they tried to make me pay $9.50 a gallon because the tank wasn't full. Tried to call the budget rental in Ft Lauderdale for an hour during business hours and it just rang each time but no answer. Budget in Orlando had no solutions other than to have me pay. Terrible customer service!

Cons: Pickup was a trudge from the rental counter to where the car was parked. Across a busy street, up a flight of stairs, no escalator, and then schleeping down a full length parking garage to the car, all while dragging 4 pieces of luggage. There has to be a better way! The car was brand new but the windshield still had the marks from the sticker tape on it and the drivers manual and floor mats were in trunk/hatch.

Cons: Windshield was very dirty Long lines at the check in counter.

Cons: Long line at MCO and very slow moving staff. 30 min in line. Then 15 at the counter. Then when all paperwork was done, it was "stand over there and we'll let you know when we have a car ready". So another 20 mins. Will only book Budget again in Orlando if I can access their "fastbreak" program.

Cons: We rented a car through Budget 3 weeks prior to our vacation. We rented the car with car seats. When my husband went to pick up the car, they didn't have car seats. The women at the counter recommended we drive to Target and buy car seats and then return them when we were finished with them. Or we could drive to another airport and pick up car seats at a different location. We ended up driving to another airport. The only thing they did for us was give us a $3.90 discount. Horribly ran car company.

Cons: I have chosen to take additional insurance that was offered by kayak. The details of the policy were not disclosed before the actual payment. Only after Renting the car I found out that the coverage was rediculous. As a result I returned the car earlier than planned.

Cons: The price was much higher than shown on the site. We showed up and the price more than doubled.

Cons: Did not call me until the day before my reservation to tell me that the rental location would not be open at the time of my reservation.

Cons: The pick up at Orlando airport is always extremely slow and it was this time also.

Cons: They didn't have a car for us! We reserved a convertible and we're told they only had a single small Hyundai available. When I asked why, they said it's an imperfect system. When I asked about other options, transferring my reservation and what they could do to help me, I was told they weren't going to argue with me after Christmas. When I called back after being hung up on, they were rude, disrespectful and refused to find a solution. Then 6 hours later, after we had gotten a rental car with another company, they called to say they had a car for us. They are a scam. We spoke to a dozen other people who said budget did the same thing to them. They are vacation ruiners and you shouldn't promote them as they are giving you a bad name.

Cons: There wasn't a USB cable in the car to charge my phone.

Cons: Took an hour and a half in line to get the car. That's unacceptable as a Business owner. Reservations are known therefore there's no excuse not to be prepared.

Cons: Vehicle was a little dirty. Could of been more thoroughly cleaned.

Cons: place hard to find

Cons: When I got the car it was not a full tank of gas, it was at 7/8 tank. When I returned the car it took some time even though I was first in line.

Cons: Check in process took 60 mins. Too much time trying to sell me things I didn't want or need.

Cons: How long it took to pick up the car at the airport

Cons: The entire process

Cons: It took over 30 minutes for me to get through the line at the counter, and I already had a reservation. Other rental counters had no line or 1-2 costumers. Budget had 10+ costumers yet nobody moved with urgency on the employee end. Many employees were taking 15+ minutes with costumers, then would walk into the back to not return for 5-10 minutes. It was horrible with no apologies. I had my husband go to another rental company to compare prices because it was taking so long. Ultimately we only went with budget because the line eventually got to my turn right as we got a quote from Enterprise.