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8.0
Did good! Had to change from first car assigned because of tremendous smell of tobacco and vehicle key couldn't be found. Dropping off was good except for raining and no cover for me or attendant that took care of me. Also never received email of final bill!? Would like to have copy for tax purposesReviewed 27 Sep. 2023
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2.0
1) at pick up Budget charged 12% more than quoted rate from priceline 2) car was not what I reserved as they ran out 3) car was not washed, had scratched and dents 4) problems created more unnecessary delaysReviewed 20 Sep. 2023
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10.0
Súper goodReviewed 5 Sep. 2023
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10.0
Great no issues got the car with no problems and high pitch selling and we dropped it off woth ease!Reviewed 2 Sep. 2023
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2.0
Not good. Had to wait one hour in line to pickup the car. And they overcharged me by $200 for fuel even though I refilled the tank to full.Reviewed 23 Aug. 2023
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10.0
Clean and comfortable car, fast car pickup and return unlike other companies in the same terminal.Reviewed 14 Aug. 2023
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10.0
Very good serviceReviewed 12 Aug. 2023
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2.0
Poor customer service waited one+ hour for pick up finally rented from competitionReviewed 7 Aug. 2023
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2.0
Agent at desk was rude. Car was dirty inside and out. Had reserved prior at different location and they called me an hour prior to pick up to say they did not have vehicle. Web availability is not accurate. Was told I need to call each store to verify inventory but the store number gets routed to call center who cannot verify. Company needs new software, better management and the employees will hopefully have a better attitude when they have less issues.Reviewed 6 Aug. 2023
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10.0
All are fine. Thumbs up.Reviewed 4 Aug. 2023
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10.0
Got a free upgrade from a Toyota Corolla to a Ford Mustang!Reviewed 8 Jul. 2023
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10.0
Customer service rep in Orlando (MCO) was very professional, engaging and helpful. I didn't get his name but he should be recognized for excellent service.Reviewed 19 Jun. 2023
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