2.0
Car wasn’t ready at 1am when we went to pick up. Additional charges made the rental expensive for the poor service. The car wasn’t full of gas and that was not accurately reflected in paperwork. Took forever for shuttle to get us from the airport. The customer service was laughable.Reviewed 18 Oct. 2023
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8.0
Car was ok, windows were very dirty inside. Would have been nice if I had of been advised about the toll charge when booking.Reviewed 8 Oct. 2023
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6.0
Cons:Didn’t know that it was away from the airport.Reviewed 12 May 2021
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8.0
Cons:Car windows were dirty made it hard to see. Especially at night in an unfamiliar areaReviewed 2 May 2021
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6.0
Pros:The drop off was easyCons:All the hidden fees.. they made me get commercial insurance, it did not say I needed that when I booked the van.. the toll fees they told us we need to purchase, and that we could not pay at the toll.. which we could have..Reviewed 24 Apr. 2021
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4.0
Cons:I will never use this company again!Reviewed 24 Apr. 2021
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2.0
Pros:Clean new carCons:Waited for shuttle for over an hour so had to take taxi to rental location, then waited over an hour and a half to get checked in. Will never use nu car again. Never picked up when calling customer support.Reviewed 19 Apr. 2021
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10.0
Pros:Everyone was greatCons:Pick up was a little rough. There was no order at the airport, people were ridiculous trying to get on the bus.Reviewed 12 Apr. 2021
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8.0
Cons:Front desk is not so friendlyReviewed 11 Apr. 2021
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4.0
Pros:Drop off was smooth.Cons:Surprise fees!!! We had to pay an extra $25 per day because our insurance was not sufficient; also, we had to pay an extra $12 per day in order to go through any tolls whatsoever. We have never had to do that with any other car rental.Reviewed 29 Mar. 2021
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6.0
Pros:The car was advertised as expected only thing when we got it, it was not as clean as expected we even returned it cleaner than we got it.Cons:The Agent tried to tell me I was not insured and scam me on buying their insurance.Reviewed 22 Mar. 2021
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6.0
Pros:The staff was friendly. The drop off was quick.Cons:I waited for a shuttle from the airport to the rental spot for almost an hour. Hidden costs that I wasn’t aware of when we booked.Reviewed 22 Mar. 2021
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