Find reviews that mention:
2.0
1) at pick up Budget charged 12% more than quoted rate from priceline 2) car was not what I reserved as they ran out 3) car was not washed, had scratched and dents 4) problems created more unnecessary delaysReviewed 20 Sep. 2023
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10.0
Súper goodReviewed 5 Sep. 2023
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10.0
Great no issues got the car with no problems and high pitch selling and we dropped it off woth ease!Reviewed 2 Sep. 2023
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2.0
Not good. Had to wait one hour in line to pickup the car. And they overcharged me by $200 for fuel even though I refilled the tank to full.Reviewed 23 Aug. 2023
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10.0
Clean and comfortable car, fast car pickup and return unlike other companies in the same terminal.Reviewed 14 Aug. 2023
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2.0
Poor customer service waited one+ hour for pick up finally rented from competitionReviewed 7 Aug. 2023
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10.0
All are fine. Thumbs up.Reviewed 4 Aug. 2023
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10.0
Got a free upgrade from a Toyota Corolla to a Ford Mustang!Reviewed 8 Jul. 2023
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10.0
Customer service rep in Orlando (MCO) was very professional, engaging and helpful. I didn't get his name but he should be recognized for excellent service.Reviewed 19 Jun. 2023
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2.0
I got in late to Orlando after being up for 23 hours traveling from Europe and was given the keys to walk to my car. I got in and went to my mother in laws to sleep before driving home to FLL the next morning. When I woke up I went out to the car to leave and noticed the passenger side bumper was off so I looked closer and saw the under carriage soft material hanging down on the tire. I called budget to report it as I was scared to drive and have it wrap around the wheel. They said bring it to the nearest one, they will swap it out and I don’t have to go back to the airport as there was a prior claim on the car and it shouldn’t have been out back on the lot. I arrived at the nearest budget to be told all budget cars are sold out and they can’t swap it out. So I asked the attendant to look at it. He brought out a razor blade and cut off the undercarriage liner. So I drove it back to Fort Lauderdale like that. SMH….Reviewed 9 Jun. 2023
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10.0
Best price and vehicles. Excellent staff.Reviewed 31 May 2023
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4.0
1.5 hours at the check-in counter (long lines) was unacceptableReviewed 28 May 2023
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