10.0
Pros:Friendly and accommodating from the start. Even brought us a brand new suv for our trip from fla to ny!Cons:Fees and taxes are what they are, what can you do??Reviewed 1 Jan. 2020
review from![kayak]()
8.0
Cons:Car interior could’ve been cleanerReviewed 17 Aug. 2019
review from![kayak]()
8.4
Pros:The process was quick and easy. Thank you for that.Cons:The pick up and drop off staff were a little aloof and I did not like how the pick up staff seemed offended that we went through priceline. If they don't want people to use outside vendors then they should not use them. Don't dump that on the customers.Reviewed 12 Aug. 2019
review from![kayak]()
8.4
Cons:Please wipe the external mirrors when washing. They are always water spotted and hard to see out of. At had bird droppings on it and it had just been washed - but it wasnt washed well enough to get these all the way off.Reviewed 13 Jan. 2019
review from![kayak]()
6.0
Cold as icePros:Found the rental counter very easily -Cons:Booked rental online for a one way trip from FL to NJ - tried to use my debit card to pay, but they don't accept it for one way...they do not accept cash either. I missed reading the fine print about this, so be careful or you'll get stranded at MCO if you don't have a major credit card. The employees there deal with bullshit every day I'm sure because they were both grumpy.Reviewed 1 Apr. 2017
review from![kayak]()
10.0
National Rocks!Pros:Ot other rental companies wanted upwards of $300 for a one-way rental. Not National.Reviewed 31 Mar. 2017
review from![kayak]()
10.0
Fastest rental experience of any car rental companPros:No prolonged initial rental process, no pressure to accept unneeded extra charges, cars available of size and type as advertised, can choose your car from those availableCons:Nothing; great experienceReviewed 18 Mar. 2017
review from![kayak]()
10.0
Pros:easy, fast in and outReviewed 23 Jan. 2017
review from![kayak]()
6.8
No problem at OrlandoPros:No problem at Orlando MCOCons:No problem at Orlando MCOReviewed 25 Dec. 2016
review from![kayak]()
10.0
Pros:Fast dropoff.....good serviceReviewed 5 Jun. 2016
review from![kayak]()
8.0
FinePros:Got the job doneCons:Nothing reallyReviewed 29 Dec. 2015
review from![kayak]()
5.6
Lack of good communication and service at MCOCons:I arrived early in the morning to find no service rep around. Had to check in on a not so user friendly automated kiosk. After choosing a car I found that there was no one in the check out booths. Had to call National and they told I should go to the Alamo check out booth to exit. Having appropriate signage at checking and checkout outlining what to do when there are no service reps around would save customers a lot of headaches.Reviewed 17 Dec. 2015
review from![kayak]()