Best rates found by KAYAK users in the past 48 hours.
Pros
"The "(in 68 reviews)
"Desk and efficient"(in 68 reviews)
"."(in 116 reviews)
Cons
" is very bad"(in 27 reviews)
"Takes too long for "(in 100 reviews)
"Typical offsite car ."(in 5 reviews)
Reviews
Overall Rating4.4 MediocreBased on 353 reviews
Cleanliness
4.9
Comfort
5.1
Overall
4.3
Pick-up/Drop-off
4.3
Value for money
4.7
Recent reviews
Traveler rating
18
16
1
18
0
0
113
Find reviews that mention:
2.0
1. Hard sell regarding toll devices 2. They wanted to charge us $100 for dirty floor mats!.Reviewed 29 Nov. 2023
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8.0
If they let me know what they charge before they take my credit card.Reviewed 1 Oct. 2023
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4.0
The offsite car rental has a bus that only brings customers there every half hour and it’s only located in terminal a and B. If you arrive in terminal C as I did, you need to take several additional steps in order to rent the car. I will not be renting from this company in the future.Reviewed 25 Sep. 2023
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10.0
Rental price was reasonable. Customer rep was pleasant.Reviewed 24 Sep. 2023
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1.9
They never picked me up at the airport. I waited there for an hour and a half trying to get in touch with them. Finally, I talked with a driver from parking service adjacent to Easirent and he told me that they had closed up shop an hour and a half ago. I ended up having to get a car from Alamo. Thanks for literally nothing.Reviewed 23 Jun. 2021
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2.0
Pros:NothingCons:StaffReviewed 31 May 2021
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2.0
Cons:Hidden fees were extremely high. Staff was not friendly. Car was not the cleanest.Reviewed 30 May 2021
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2.0
Cons:Had to wait almost 45 minutes for the shuttle. No one is available to pick up the phone at the office. Even though I showed a proof of rental car coverage they forced me to buy additional car insurance. The lady helping me was really intimidating. The car tank was only half full and made me sign that I received a full tank of gasoline. Tried to call to notify. Again no one was there to answer phone.Reviewed 23 May 2021
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2.0
Cons:The company said my rental was canceled, then charged me more for an "upgrade" while still billing rentalcars.com. The waiting room was dirty, the staff overwhelmed (took 2.5 hours to actually get the car), and the rental company is attached to a bus stop. 100% will not use these companies again.Reviewed 22 May 2021
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4.0
Cons:Pressure to get the toll package when you didn't need itReviewed 21 May 2021
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2.0
Pros:Drop off was easy staff was kind but very slowCons:Car was not clean, staff could have been quickerReviewed 17 May 2021
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8.0
Pros:YesCons:Very crowded due to COVIDReviewed 16 May 2021
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