Reviews for Thrifty in Toronto
- All reviews 100%
5 Feb 2018
Pros: Vehicle was clean. Attendant was very nice. Easy pick up and drop off.
5 Feb 2018
Friendly and convient
Pros: Very friendly staff. Super easy, super quick; I was in and out. The car was good too.
23 Jan 2018
Pros: Check-in process is fast and once you know where to go to get the car getting the vehicle isn't too bad.
Cons: Been to this rental locations 3 times when I've had to wait 10-15 minutes for the rental agent because they are downstairs in the garage or getting lunch. There is literally 1 agent working the office, so there are often waiting periods, and there isn't anyone downstairs in the lot to help with pick-up and drop-off down there, including pointing out any potential scratches or damage that there may be to any vehicle. I would advise any rental office have at very least 2 staff minimum, so customers aren't waiting for 1 staff to run up and down between office and parking garage.
30 Oct 2017
Never use this location
Cons: Rude and lazy staff. Straight up lied to my face about how much they were charging, they expected that I would not look at the bill before I signed it. Shocking behaviour! Never use this location.